A Hoarding Alliance local resource guide
A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in West Bend or Washington County.
Start here - Fight the Blight
Our virtual groups give people affected by hoarding and clutter concerns a place to connect from West Bend, Washington County, and nearby communities. We can help you think through what is happening and what kind of next step may fit.
Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 or review Washington County's 24/7 crisis intervention pathway at 262-365-6565. For food, housing, and basic-needs navigation, review Wisconsin 211.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Use Wisconsin 211 to identify current local resources for shelter, food, utilities, health care, mental health, substance use, benefits, and other needs. A referral is not a guarantee of an open bed, appointment, benefit, or service, so confirm directly.
Washington County Human Services connects residents with Behavioral Health, Children and Families, Economic Support, and the ADRC. Ask for the pathway that matches the concern and confirm hours, eligibility, documentation, and follow-up.
The ADRC is a no-cost, unbiased starting point for older adults, adults with disabilities, caregivers, and families. Ask about housing, energy assistance, transportation, nutrition, home maintenance, long-term care, protective services, and options counseling.
Washington County Economic Support can help residents apply for FoodShare, BadgerCare, Medical Assistance, childcare, and energy assistance. Ask what documents, interviews, income rules, processing times, and accommodations apply.
Washington County lists support, assessment, and treatment for mental-health and substance-use concerns, including walk-in assessments and a 24/7 crisis-intervention line. Ask about the right level of care, cost, insurance, and follow-up.
Alarus lists mental-health counseling, substance-use counseling, behavioral-health services, medication-assisted treatment, and telehealth from its West Bend office. Ask about scope, insurance or private-pay cost, wait time, and whether the service fits the concern.
Froedtert West Bend Hospital lists a 24/7 emergency department and medical services in West Bend. Use emergency care for urgent medical needs; call 911 when immediate dispatch is needed and ask the hospital about behavioral-health or social-work referrals.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when someone is in immediate danger, a fire or medical emergency is happening, or emergency responders are needed. A hoarding or housing concern that is not immediately dangerous may need a planned county, housing, or support response instead.
Call or text 988 for immediate emotional distress, suicidal thoughts, or a behavioral-health crisis. The 988 Lifeline can help with crisis support and connection; call 911 when there is an immediate threat, fire, serious medical emergency, or need for emergency dispatch.
Washington County lists 262-365-6565 for crisis intervention available 24/7/365. Ask about mobile response, safety planning, and next steps; call 911 for immediate danger, violence, fire, or a serious medical emergency.
Washington County lists 262-365-5757 for adult or elder abuse reports, available 24/7/365. Use protective-services guidance for concerns about abuse, neglect, exploitation, or self-neglect; call 911 when danger is immediate.
Washington County lists 262-335-4888 for reporting child abuse or neglect, available 24/7/365. Call 911 immediately when a child faces urgent or violent danger; a report is not a promise of a particular outcome.
FRIENDS, Inc. provides confidential and free shelter, advocacy, case management, support groups, and safety help for people fleeing domestic or sexual violence. Call 911 for immediate danger and ask about safe contact methods.
Use county emergency information and current local instructions during severe weather, evacuation, sheltering, or other public-safety events. Call 911 for an immediate life-safety emergency.
Wisconsin energy assistance can help eligible households with heating, electric, crisis, furnace-repair, and weatherization needs. Ask about current application windows, required documents, shutoff rules, and the correct local agency.
Wisconsin DHS explains how to report concerns about an adult at risk and directs people to the county where the adult lives. This is a protective-services pathway, not emergency dispatch or a promise that a person will accept help.
Call 211 or use Wisconsin 211 to identify current shelter, food, utility, crisis, and basic-needs pathways. A referral does not guarantee an open bed, appointment, benefit, or service, so confirm directly.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
ADRC information-and-assistance staff can help compare housing, energy assistance, transportation, food, home maintenance, long-term-care, caregiver, legal, and protective-services pathways. Ask about options counseling and accommodations.
Full Shelf Food Pantry provides food and basic-needs support at 231 Municipal Drive in West Bend. Its published general pickup hours are Monday through Friday from 4:15 to 5:30 p.m.; confirm closures, eligibility, and pickup procedures before traveling.
St. Vincent de Paul of Washington County describes direct assistance, home visits, housing and utility help, clothing and housewares, furniture, transportation, and gas cards. Ask about the local conference, current funds, documentation, and whether a home visit is appropriate.
Washington County lists shared-ride taxi service and asks riders to call ahead with the pickup address, time, passengers, and appointment details. Confirm current fare, service area, mobility accommodation, and reservation window; this is not emergency transportation.
Interfaith Caregivers lists free services for Washington County residents age 60 and older, including rides, grocery shopping, yard cleanup, in-home visits, and phone calls. Ask about application requirements, lead time, service area, and volunteer capacity.
Habitat for Humanity of Washington and Dodge Counties lists affordable homeownership, renovation, and repair pathways for working Washington County residents. Ask about current home-repair or homeownership availability, income rules, application steps, and the role of sweat equity.
Washington County describes a housing-rehabilitation program with 0% deferred loans for eligible homeowners and housing assistance for qualifying buyers. Ask about current funding, inspection, equity, income, lien, and application rules; this is not emergency shelter.
The HOME Consortium lists homeowner rehabilitation and down-payment assistance for eligible applicants in Washington County. Ask about current funding, purchase-price limits, income, debt-to-income, inspection, counseling, and occupancy rules.
County behavioral-health professionals provide support, assessment, and treatment for mental-health and substance-use concerns. Ask about outpatient care, walk-in assessment, crisis follow-up, ability-to-pay options, and what level of care fits.
Washington County's behavioral-health resource guide lists Aurora Behavioral Health Center at 205 Valley Avenue in West Bend for outpatient behavioral-health concerns. Confirm current services, insurance, private-pay cost, intake, wait time, and accommodations directly.
Alarus lists West Bend clinicians and services including mental-health counseling, substance-use counseling, medication-assisted treatment, and telehealth. Ask about provider fit, coverage, private-pay cost, wait time, and whether the service is appropriate.
Froedtert West Bend Hospital lists a 24/7 emergency department and medical services. Use emergency care for urgent medical needs and ask about social-work or behavioral-health referrals; call 911 when immediate dispatch is needed.
The Threshold provides programs for people with disabilities across stages of life, including adult and senior services. Ask about current program scope, intake, eligibility, transportation, and whether a referral or assessment is needed.
The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, and safety in West Bend or across Wisconsin.
Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.
A note from the Alliance
This guide is anchored in West Bend, Wisconsin, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight