The Peer Tree
Ask about practical support, organizing, decluttering, or help for family and friends. Confirm service area, scope, price, consent, and safety before scheduling.
A Hoarding Alliance local resource guide
You deserve support that starts with you—not judgment or pressure to fix everything at once. A first conversation can focus on one concern, one safer step, or what matters most today.
Start here - Fight the Blight
You can ask about options before sharing personal details, inviting anyone into your home, or making a plan. Ask what a service costs, what information it needs, and whether it is a fit for your goals.
Ask about hoarding-related support, a virtual peer group, or guidance for someone you care about. Start with one question; you do not need a whole-home plan.
Role: nonprofit hoarding-support front door and virtual-group pathway; geography: Towson and Baltimore County, Maryland; cost/eligibility: ask about fit and current availability; emergency limit: not crisis response, therapy, or emergency placement
For immediate danger, fire, or a life-threatening medical emergency, call 911. For behavioral-health crisis support in Baltimore County, call Santé at 410-931-2214 or call/text 988. Neither a resource listing nor a referral guarantees a response, appointment, placement, or available bed.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Ask about practical support, organizing, decluttering, or help for family and friends. Confirm service area, scope, price, consent, and safety before scheduling.
Explore a judgment-free digital peer-support pathway for people affected by hoarding and clutter concerns, including friends and family. It can support ongoing connection and momentum; it is not clinical care.
Ask which County office handles a local service question, such as public works, aging, or a property concern. Towson-area addresses can fall under different jurisdictions, so give the address before acting on a referral.
Ask for current food, housing, utility, transportation, or behavioral-health options serving your address. Availability and eligibility are determined by each program.
Ask about services and benefits for older adults, people with disabilities, caregivers, and professionals. The County guide identifies MAP as a navigation starting point; confirm current hours and service details.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Use 911 when there is immediate danger or an urgent medical or fire emergency. For non-emergency questions, use the relevant service below.
Call or text 988 for emotional distress, suicidal thoughts, or mental-health crisis support. If anyone is in immediate physical danger, call 911.
Call the County’s 24-hour crisis line for immediate behavioral-health support. The provider describes several response pathways; a call does not guarantee a particular team, dispatch, or outcome.
If someone is unhoused or at risk of losing housing, call the County’s coordinated-entry/homeless-services line and ask about current screening and next steps. Confirm the current intake number and hours before sharing sensitive information.
The County welcome guide lists TurnAround among local support resources. Contact the organization directly to confirm current hotline options, confidentiality, eligibility, and available services.
The organization lists a 24-hour crisis helpline. Call to discuss a safety concern and ask what options are currently available; do not assume a shelter bed or specific placement.
Maryland Department of Human Services directs abuse or neglect reports to its statewide hotline. This is not a general clutter, housing, or family-disagreement hotline.
Use the State directory to identify Baltimore County’s emergency-management contact for preparedness or local incident information, not for routine service referrals.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
The practice says it treats hoarding disorder and offers evaluation, individual and group therapy, and home or out-of-office sessions. Its current website does not publish a complete fee or coverage schedule; ask before arranging care.
Sheppard Pratt describes outpatient therapy and support groups for OCD/anxiety concerns for people age 13 and older. Ask whether a particular hoarding-related concern is within the program’s scope before scheduling.
Bykota is listed at 611 Central Avenue in Towson. Call ahead to confirm current programs, hours, meal access, and any registration or contribution requirements.
The branch lists public computers, Wi-Fi, printing, quiet areas, and programs at 320 York Road. Confirm current hours and accessibility before traveling.
The County’s published materials describe registration and advance scheduling, including a physician statement for some applicants under 60. Ask about current processing time, trip limits, fees, escort rules, and whether the destination is served.
The County Department of Aging identifies MAP as a gateway for older adults, people with disabilities, caregivers, and professionals. Ask about current phone, in-person consultation, language access, and program options.
Ask the Department of Aging about caregiver support, referral options, and any current respite or education programs. Eligibility and availability depend on the program and the person receiving care.
The Department of Aging community guide describes nutrition programs and senior-center meals. Call MAP or the nearest center to confirm the current site, eligibility, and any suggested or required contribution.
Maryland DHS explains SNAP household and income rules and lists the Baltimore County office. Apply through the State portal or ask DHS which documents and process apply to the household.
Maryland DHS describes online, telephone, mail, and in-person application options. Ask the program or utility about current funding and whether an application affects a shutoff timeline.
Baltimore County DSS describes this pathway for certain families facing emergency needs such as eviction or utility emergencies. Ask about household eligibility, required proof, deadlines, and whether funds are available.
Use the State portal to review and apply for available benefit programs. If online access is a barrier, contact Baltimore County DSS or the relevant program for other application options.
The County GIS layer is described as a directory with pantry addresses, contact information, hours, and instructions. Confirm the information with the organization before traveling.
Use the Food Bank’s locator to find partner programs and then call the site about current hours, service area, registration, and what is available.
The County program information describes case-by-case accessibility modifications. Ask whether the current program is accepting applications, which work can be considered, and what written owner approval is required for a rental.
Review County rules and reporting steps before filing. A complaint is an enforcement process, not a supportive hoarding intervention; ask about the specific concern, tenant/owner responsibilities, and possible next steps.
The County’s current guide describes trash and recycling services; some bulky items require address-specific scheduling or have separate rules. Confirm what your address receives and what an item can be set out for.
Review the County’s current homelessness page and call Coordinated Entry for address-specific screening. Ask about urgent safety options and what to do if phone or online access is limited.
Contact Legal Aid about possible civil legal help for housing, benefits, or other eligible issues. Ask about current intake hours, income/subject-matter limits, and deadlines; this guide is not legal advice.
Use the State Courts Help Center to ask about forms and court process. For advice or representation, ask whether Legal Aid or another lawyer can assist with the specific matter.
Use the County health department to identify current public-health and behavioral-health pathways. Ask which program serves the concern and whether the person needs a referral, insurance, or appointment.
Search the State directory for additional care options and verify credentials, current service scope, age range, and location directly with the provider.
If the person is a Towson University student, the university lists counseling and crisis pathways. Non-students should use County or statewide resources instead.
The Baltimore County DSS page lists office information and summarizes programs including SNAP and emergency assistance for some families. Confirm current office service, benefit rules, and documents directly.
Search by ZIP code or call 211 to locate current programs, then confirm details directly with the provider. Tell the navigator if transportation, disability access, or language support affects what is workable.
The County’s aging guide lists information, referrals, and services for older adults, people with disabilities, and caregivers. Start with MAP to confirm the current service pathway.
Use federal information to prepare questions for a clinician or service provider. A family member can offer support without making a sudden discard plan or entering the home without consent.
A note from the Alliance
This guide is anchored in Towson, Maryland, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight