The Peer Tree
Ask about private-pay support, organizing, decluttering, or help for family and friends. Confirm service area, scope, price, consent, and safety before scheduling.
A Hoarding Alliance local resource guide
You deserve support that starts with you—not judgment or pressure to fix everything at once. A first conversation can focus on one concern, one safer step, or what matters most today.
Start here - Fight the Blight
You can ask about options before sharing personal details, inviting anyone into your home, or making a plan. Ask what a service costs, what information it requires, and what happens next.
Ask about hoarding-related support, a virtual peer group, or guidance for someone you care about. Start with one question; you do not need a whole-home plan.
Role: nonprofit hoarding-support front door and virtual-group pathway; geography: Rockville and Montgomery County, Maryland; cost/eligibility: ask about fit and current availability; emergency limit: not crisis response, therapy, or emergency placement
For immediate danger, fire, or a life-threatening medical emergency, call 911. For mental-health crisis support in Montgomery County, call the 24-hour Crisis Center at 240-777-4000 or call/text 988. For shelter navigation, call the County's 24/7 Homeless Information Line at 240-907-2688; it is not emergency dispatch. These are different pathways.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Ask about private-pay support, organizing, decluttering, or help for family and friends. Confirm service area, scope, price, consent, and safety before scheduling.
Explore a digital peer-support pathway for people affected by clutter and for friends or family. It is not therapy or emergency support.
Ask about county departments, public services, translation assistance, or the right place to start. Call 311 in the county or 240-777-0311 from elsewhere.
Call 211 for help finding food, housing, utilities, health care, transportation, aging and disability, or other community resources. Tell the specialist your ZIP code and what kind of help you want.
Call 311 or a participating clinic to ask about enrollment, location, documents, current fees, and whether the program fits your situation.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Use 911 when there is immediate danger or an urgent medical or fire emergency. For non-emergency questions, use the relevant service below.
Call or text 988 for emotional distress, suicidal thoughts, or mental-health crisis support. If anyone is in immediate physical danger, call 911.
Call 240-777-4000 for urgent behavioral-health help or to ask about crisis and shelter pathways. The County lists phone and walk-in service at 1301 Piccard Drive, Rockville; confirm the right access route before traveling.
Call 240-907-2688 for information about homeless services or shelter pathways. Families and single adults follow different access steps; call before going to an office.
Interfaith Works describes year-round emergency shelters and a drop-in center. County residents who are single adults without minor children are directed to contact the Crisis Center; families use a County HHS office during business hours or the Crisis Center after hours.
If you receive a court eviction notice, contact HHS or submit a County service request and attend the court date listed on the notice. A landlord's intent-to-file letter is not itself a court summons; ask HHS or a lawyer about your specific situation.
The City describes help that may include eviction, utility shut-off, food, medication, and medical or dental needs. Start with County HHS for rent or utility assistance, then ask the City about current referral and eligibility steps.
Call 240-777-3000 to discuss a specific concern about a vulnerable adult. Clutter by itself does not establish abuse or neglect, and this listing does not predict what an assessment will find or what action will follow.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Request a visit to check smoke alarms and ask fire-safety questions. The County says appointments may take up to three weeks and its program does not install hard-wired alarms.
County policy lists weekday Rockville-zone service from 9 a.m. to 3:30 p.m. Book in the app or call the center if you do not have a smartphone or have a special need; confirm the current zone and schedule before relying on a ride.
City staff can help older residents navigate community resources. The City lists a reservation-based shuttle for Rockville residents age 60 and older and referrals for home maintenance and safety; confirm current eligibility and openings.
Call to discuss benefits, transportation, caregiver support, disability resources, or home and community services. Staff can explain which programs may fit and how to apply.
Call the Access Team before expecting care. The County says this program does not take walk-ins or direct referrals; ask about eligibility, documents, coverage, fees, and available providers.
Search the County's food-resource page by location and program. Call the listed provider to confirm service area, current hours, household rules, and whether an appointment or referral is needed.
Call and leave a message to ask about food delivery or referrals. The organization says its service area does not cover every address in Montgomery County; check the boundary and current process first.
The County lists Manna among local food resources. Contact Manna to confirm current distribution sites, registration, dates, and what identification or residency proof is needed.
Use HOC's official page to review rental and assistance pathways, then confirm whether a waitlist is open and which documents are required. No listing guarantees a unit or voucher.
The City maintains a housing directory and identifies Rockville Housing Enterprises as the City's independent public housing authority. Confirm current openings, application requirements, and the address boundary with each provider.
Contact HHS or 311 for the current homelessness-prevention and housing-stabilization pathway. The County identifies different offices and application steps for households facing eviction or other housing emergencies.
Interfaith Works describes year-round low-barrier emergency shelter options and a drop-in center. Ask the County Crisis Center how to access the service that fits your household.
The County says this program is not a walk-in clinic and coordinates services through community engagement and partner connections. Ask a County or shelter provider how to connect.
The County lists the Shady Grove Processing Facility and Transfer Station in Derwood. Confirm accepted materials, resident documentation, entrance, hours, and any charges before transporting chemicals, batteries, or bulky items.
Use the City's address lookup to check whether City service applies. Confirm collection day, set-out rules, accepted material, and the correct provider before moving items to the curb.
The City lists six bulk-waste collections per household each calendar year and separate limits for other collections. Check accepted items, address eligibility, set-out instructions, and the amount due before booking.
Contact intake about landlord-tenant, benefits, or another civil legal issue. Ask whether the matter is within scope and whether you qualify before relying on legal advice.
The County Circuit Court lists the District Court Help Center and local legal-service referrals. Check current location, hours, and whether staff can address your particular court question.
Use the State's local office page to ask about benefits, documents, and appointments. County 311 can also route non-emergency program questions.
Ask 211 or County HHS about Maryland energy-assistance applications, required documents, and current program availability before a shutoff date.
Ask about aging, disability, caregiver, transportation, and long-term-services pathways. Montgomery County residents can also contact the local Aging and Disability Resource Unit.
Review County behavioral-health services and call the listed access line to ask which current program fits. A published directory does not establish a clinician's availability or fit.
Call 311 to find a participating clinic and confirm current enrollment rules, documents, services, and fees. The County's network page notes that clinic locations set their own charges.
Check the County transit information center for current maps, fares, accessible-service options, and rider assistance. Plan the route before travel.
A note from the Alliance
This guide is anchored in Rockville, Maryland, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight