A Hoarding Alliance local resource guide

Hoarding support in Rockville, Maryland.

You deserve support that starts with you—not judgment or pressure to fix everything at once. A first conversation can focus on one concern, one safer step, or what matters most today.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Choose one next step that feels manageable.

You can ask about options before sharing personal details, inviting anyone into your home, or making a plan. Ask what a service costs, what information it requires, and what happens next.

Ask about hoarding-related support, a virtual peer group, or guidance for someone you care about. Start with one question; you do not need a whole-home plan.

Role: nonprofit hoarding-support front door and virtual-group pathway; geography: Rockville and Montgomery County, Maryland; cost/eligibility: ask about fit and current availability; emergency limit: not crisis response, therapy, or emergency placement

For immediate danger

For immediate danger, fire, or a life-threatening medical emergency, call 911. For mental-health crisis support in Montgomery County, call the 24-hour Crisis Center at 240-777-4000 or call/text 988. For shelter navigation, call the County's 24/7 Homeless Information Line at 240-907-2688; it is not emergency dispatch. These are different pathways.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support and organizing services; geography: ask whether Rockville or Montgomery County is within the current service area; cost/eligibility: private pay; request current fees; emergency limit: not crisis response or emergency cleanup | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

The Peer Tree

Ask about private-pay support, organizing, decluttering, or help for family and friends. Confirm service area, scope, price, consent, and safety before scheduling.

Role: digital peer-support community and tools; geography: online access for people in Rockville and elsewhere; cost/eligibility: check current access and any fees; emergency limit: peer support only—not therapy, clinical care, or emergency support | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Unburied

Explore a digital peer-support pathway for people affected by clutter and for friends or family. It is not therapy or emergency support.

Role: county non-emergency information and service navigation; geography: Montgomery County, Maryland; cost/eligibility: information and referrals; specific programs set their own eligibility and costs; emergency limit: not an emergency line | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County 311

Ask about county departments, public services, translation assistance, or the right place to start. Call 311 in the county or 240-777-0311 from elsewhere.

Role: statewide health and human-services information and referral; geography: Rockville and Montgomery County, Maryland; cost/eligibility: referral navigation is available by phone; each provider sets eligibility and cost; emergency limit: not emergency dispatch or a guarantee of an open bed or funded service | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

211 Maryland

Call 211 for help finding food, housing, utilities, health care, transportation, aging and disability, or other community resources. Tell the specialist your ZIP code and what kind of help you want.

Role: network of community clinics providing primary care to uninsured adults; geography: Montgomery County, Maryland, with clinic locations across the county; cost/eligibility: generally adults 18+ who are county residents, uninsured, and at or below 250% of the federal poverty level; participating clinics set fees; emergency limit: not emergency or hospital care | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery Cares

Call 311 or a participating clinic to ask about enrollment, location, documents, current fees, and whether the program fits your situation.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for immediate physical danger, fire, or life-threatening medical emergencies; geography: Rockville and Montgomery County, Maryland; cost/eligibility: emergency response; emergency limit: not routine cleanup, housing placement, or benefits navigation | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Emergency response — 911

Use 911 when there is immediate danger or an urgent medical or fire emergency. For non-emergency questions, use the relevant service below.

Role: national crisis counseling by call, text, or chat; geography: nationwide, including Rockville; cost/eligibility: free; emergency limit: not a replacement for 911 for immediate physical danger or urgent medical need | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or mental-health crisis support. If anyone is in immediate physical danger, call 911.

Role: 24/7 crisis counseling, assessment, and referral, including mobile crisis and outreach; geography: Montgomery County residents; cost/eligibility: County states initial crisis service has no charge; ask about any other service; emergency limit: call 911 for immediate physical danger or urgent medical care | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County Crisis Center

Call 240-777-4000 for urgent behavioral-health help or to ask about crisis and shelter pathways. The County lists phone and walk-in service at 1301 Piccard Drive, Rockville; confirm the right access route before traveling.

Role: 24/7 information and referrals for homelessness and shelter navigation; geography: Montgomery County, Maryland; cost/eligibility: call to ask about local service criteria; emergency limit: County says this is not an emergency-response line | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County Homeless Information Line

Call 240-907-2688 for information about homeless services or shelter pathways. Families and single adults follow different access steps; call before going to an office.

Role: emergency shelter and day services for adults experiencing homelessness; geography: Montgomery County, Maryland; cost/eligibility: access is coordinated through County referral pathways and depends on the shelter; confirm current intake and capacity; emergency limit: not a guaranteed bed or 911 response | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Emergency shelter access through Interfaith Works

Interfaith Works describes year-round emergency shelters and a drop-in center. County residents who are single adults without minor children are directed to contact the Crisis Center; families use a County HHS office during business hours or the Crisis Center after hours.

Role: County screening and possible emergency rental assistance; geography: Montgomery County residents; cost/eligibility: income, court documents, funding, and program rules apply; call to confirm; emergency limit: not legal representation or a promise an eviction will stop | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County eviction prevention

If you receive a court eviction notice, contact HHS or submit a County service request and attend the court date listed on the notice. A landlord's intent-to-file letter is not itself a court summons; ask HHS or a lawyer about your specific situation.

Role: possible temporary financial assistance for basic needs; geography: eligible City of Rockville residents; cost/eligibility: City page requires at least six months of Rockville residency and prior application to County HHS for rent or utility assistance; confirm current funds and documents; emergency limit: not emergency shelter or guaranteed payment | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Rockville Emergency Assistance Program

The City describes help that may include eviction, utility shut-off, food, medication, and medical or dental needs. Start with County HHS for rent or utility assistance, then ask the City about current referral and eligibility steps.

Role: screening and protective-services assessment for concerns involving abuse, neglect, self-neglect, or exploitation of a vulnerable adult; geography: Montgomery County; cost/eligibility: call for screening and statutory eligibility; emergency limit: not a general hoarding cleanout service, and a report does not guarantee a particular response | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Adult Protective Services — Montgomery County

Call 240-777-3000 to discuss a specific concern about a vulnerable adult. Clutter by itself does not establish abuse or neglect, and this listing does not predict what an assessment will find or what action will follow.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: home safety visit and smoke-alarm information; geography: Montgomery County homeowners; cost/eligibility: County describes the visit as free, with limited smoke alarms and possible appointment wait; rental residents should contact the landlord; emergency limit: not fire response or a home-cleaning service | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County home fire-safety visit

Request a visit to check smoke alarms and ask fire-safety questions. The County says appointments may take up to three weeks and its program does not install hard-wired alarms.

Role: on-demand public transit connections; geography: defined Rockville zone; cost/eligibility: County currently lists zero fare; trips require reservation and are subject to zone and operating hours; emergency limit: not emergency transportation | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Ride On Flex — Rockville zone

County policy lists weekday Rockville-zone service from 9 a.m. to 3:30 p.m. Book in the app or call the center if you do not have a smartphone or have a special need; confirm the current zone and schedule before relying on a ride.

Role: referrals, support, and information about transportation, food, health, home repair, and financial resources; geography: City of Rockville residents; cost/eligibility: some programs are age-, residency-, or income-limited; ask about fees and enrollment; emergency limit: not emergency dispatch or a promise of financial aid | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Rockville Senior Support Services

City staff can help older residents navigate community resources. The City lists a reservation-based shuttle for Rockville residents age 60 and older and referrals for home maintenance and safety; confirm current eligibility and openings.

Role: personalized information, referrals, and application help for aging and disability services; geography: Montgomery County seniors, people with disabilities, and caregivers; cost/eligibility: ask about each program's rules and fees; emergency limit: not emergency dispatch or a guaranteed service | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Aging and Disability Resource Unit

Call to discuss benefits, transportation, caregiver support, disability resources, or home and community services. Staff can explain which programs may fit and how to apply.

Role: screening and referral to County-contracted outpatient addiction and mental-health providers; geography: Montgomery County; cost/eligibility: County program eligibility is narrow, including adults with serious mental illness and substance dependence who lack private insurance; Medicaid and sliding-scale rules may apply; confirm fit; emergency limit: not crisis stabilization | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County outpatient behavioral-health access

Call the Access Team before expecting care. The County says this program does not take walk-ins or direct referrals; ask about eligibility, documents, coverage, fees, and available providers.

Role: county directory of food-assistance programs and community providers; geography: Montgomery County, Maryland; cost/eligibility: each program has its own service area, hours, documents, and eligibility; emergency limit: directory is not a reservation or delivery guarantee | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County food resources

Search the County's food-resource page by location and program. Call the listed provider to confirm service area, current hours, household rules, and whether an appointment or referral is needed.

Role: volunteer-run emergency food delivery and referrals; geography: Rockville residents within the nonprofit's service boundaries; cost/eligibility: food assistance continues without referral; financial help is currently referral-only and funds are limited; call to confirm; emergency limit: not shelter or a guaranteed payment | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Rockville HELP

Call and leave a message to ask about food delivery or referrals. The organization says its service area does not cover every address in Montgomery County; check the boundary and current process first.

Role: food assistance and food-access programs; geography: eligible Montgomery County residents at participating county locations; cost/eligibility: distribution locations, documents, and program rules vary; confirm before travel; emergency limit: not a same-day food delivery guarantee | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Manna Food Center

The County lists Manna among local food resources. Contact Manna to confirm current distribution sites, registration, dates, and what identification or residency proof is needed.

Role: county public housing, affordable rentals, and rental-assistance programs; geography: Montgomery County; cost/eligibility: program-specific screening, income rules, and waitlists apply; check current openings; emergency limit: not emergency shelter or immediate placement | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Housing Opportunities Commission of Montgomery County

Use HOC's official page to review rental and assistance pathways, then confirm whether a waitlist is open and which documents are required. No listing guarantees a unit or voucher.

Role: City information about affordable rentals, MPDU housing, and the local public housing authority; geography: City of Rockville; cost/eligibility: property and program income limits, screening, and waitlists vary; verify directly; emergency limit: not same-day housing | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Rockville affordable housing and Rockville Housing Enterprises

The City maintains a housing directory and identifies Rockville Housing Enterprises as the City's independent public housing authority. Confirm current openings, application requirements, and the address boundary with each provider.

Role: County homelessness prevention, emergency housing, and housing-related financial assistance navigation; geography: Montgomery County residents; cost/eligibility: program rules, funding, documents, and referrals vary; ask HHS; emergency limit: not a guaranteed rental payment or shelter bed | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County housing stabilization services

Contact HHS or 311 for the current homelessness-prevention and housing-stabilization pathway. The County identifies different offices and application steps for households facing eviction or other housing emergencies.

Role: shelter, day services, meals, case management, and referrals for adults experiencing homelessness; geography: Montgomery County; cost/eligibility: County referral, shelter eligibility, and capacity vary; call the Crisis Center for access instructions; emergency limit: not a guaranteed bed | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Interfaith Works day and shelter services

Interfaith Works describes year-round low-barrier emergency shelter options and a drop-in center. Ask the County Crisis Center how to access the service that fits your household.

Role: coordinated health access for people experiencing homelessness; geography: Montgomery County; cost/eligibility: contact the program or a referral partner to confirm current access and coverage; emergency limit: not a walk-in clinic or emergency department | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Health Care for the Homeless — Montgomery County

The County says this program is not a walk-in clinic and coordinates services through community engagement and partner connections. Ask a County or shelter provider how to connect.

Role: resident drop-off for household hazardous waste and other accepted materials; geography: Montgomery County; cost/eligibility: residential proof and material rules apply; fees vary by item; check current notice before travel; emergency limit: not curbside pickup or a household cleanout service | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County transfer station — household hazardous waste

The County lists the Shady Grove Processing Facility and Transfer Station in Derwood. Confirm accepted materials, resident documentation, entrance, hours, and any charges before transporting chemicals, batteries, or bulky items.

Role: City residential trash, recycling, and yard-waste service; geography: eligible single-family homes and most townhouses within City limits; cost/eligibility: service and billing depend on address and property type; apartments and condominiums use County arrangements; emergency limit: not bulk removal or contractor debris service | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Rockville trash and recycling collection

Use the City's address lookup to check whether City service applies. Confirm collection day, set-out rules, accepted material, and the correct provider before moving items to the curb.

Role: appointment-based bulk waste, metal, electronics, and large-branch collection; geography: Rockville households receiving City trash and recycling service; cost/eligibility: appointment and item limits apply; request the current quote; emergency limit: not whole-home cleanup, construction debris removal, or a service for addresses outside the City route | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Rockville scheduled special collections

The City lists six bulk-waste collections per household each calendar year and separate limits for other collections. Check accepted items, address eligibility, set-out instructions, and the amount due before booking.

Role: civil legal assistance and advice; geography: Maryland residents including Montgomery County; cost/eligibility: case type, income, and program capacity affect acceptance; call intake; emergency limit: not emergency response and applying does not guarantee representation | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Maryland Legal Aid — Montgomery County office

Contact intake about landlord-tenant, benefits, or another civil legal issue. Ask whether the matter is within scope and whether you qualify before relying on legal advice.

Role: legal information and referral for civil court matters; geography: Montgomery County courthouse in Rockville; cost/eligibility: ask the court about current hours and scope; emergency limit: staff do not become your attorney or represent you in court | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County District Court Help Center

The County Circuit Court lists the District Court Help Center and local legal-service referrals. Check current location, hours, and whether staff can address your particular court question.

Role: local access point for public benefits and social services; geography: Montgomery County; cost/eligibility: SNAP, cash, and other programs use separate income and household rules; confirm current application steps; emergency limit: application is not approval or immediate assistance | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Maryland Department of Human Services — Montgomery County

Use the State's local office page to ask about benefits, documents, and appointments. County 311 can also route non-emergency program questions.

Role: application assistance for State home-energy benefits; geography: eligible Montgomery County households; cost/eligibility: utility, income, household, and seasonal rules apply; confirm current funding and documents; emergency limit: not an immediate utility repair or guaranteed grant | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County Home Energy Programs

Ask 211 or County HHS about Maryland energy-assistance applications, required documents, and current program availability before a shutoff date.

Role: Statewide aging and disability information and referral; geography: Maryland, including Montgomery County; cost/eligibility: each linked service sets its own rules and fees; emergency limit: not crisis response or a guarantee of home care | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Maryland Access Point

Ask about aging, disability, caregiver, transportation, and long-term-services pathways. Montgomery County residents can also contact the local Aging and Disability Resource Unit.

Role: County directory and referral information for behavioral-health and recovery programs; geography: Montgomery County; cost/eligibility: provider intake, insurance, fees, and availability vary; confirm directly; emergency limit: directory is not crisis treatment | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County behavioral-health and crisis service directory

Review County behavioral-health services and call the listed access line to ask which current program fits. A published directory does not establish a clinician's availability or fit.

Role: community-clinic primary care for eligible uninsured adults; geography: Montgomery County; cost/eligibility: resident, age, insurance, and income criteria apply; clinic fees vary; confirm before enrollment; emergency limit: not urgent or emergency treatment | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County adult health clinics — Montgomery Cares

Call 311 to find a participating clinic and confirm current enrollment rules, documents, services, and fees. The County's network page notes that clinic locations set their own charges.

Role: public bus service; geography: Montgomery County, including routes in and around Rockville; cost/eligibility: fares, schedules, and discounts may change; check current rules and accessibility; emergency limit: not emergency transportation | Confirm current service area, eligibility, cost, hours, capacity, transportation, and next steps directly before sharing personal information or traveling. Listings are independent navigation information, not endorsements.

Montgomery County Ride On fixed-route buses

Check the County transit information center for current maps, fares, accessible-service options, and rider assistance. Plan the route before travel.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Rockville, Maryland, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight