A Hoarding Alliance local resource guide
A respectful local place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Menasha, Winnebago County, or Calumet County.
Start here - Fight the Blight
Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns. People in Menasha can also use city, county, state, nonprofit, and independent pathways for crisis response, housing, aging, disability, protective services, benefits, food, transportation, legal information, and care navigation. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, and safety rules.
For immediate danger, fire, serious injury, or a life-threatening medical emergency, call 911. For emotional distress or behavioral-health crisis support, call or text 988 or Winnebago County's 24-hour crisis hotline at 920-233-7707; Calumet County residents can use its 24-hour crisis routes at 920-849-9317 or 920-832-4646. For shelter, food, and basic-needs navigation, review Wisconsin 211, the Winnebago County resource library, St. Joseph Food Program, and local housing pathways.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Use Wisconsin 211 to identify current local resources for shelter, food, utilities, health care, mental health, substance use, benefits, and other needs. A referral is not a guarantee of an open bed, appointment, benefit, or service, so confirm directly.
Winnebago County Human Services provides behavioral-health, substance-use, protective-services, benefits, housing-stability, and community-support pathways. Current county pages list a 24-hour crisis hotline at 920-233-7707 and separate Neenah and Oshkosh contacts. Call to ask which route fits; use 911 for immediate danger.
Calumet County's Behavioral Health Unit serves residents with mental-health needs, substance-use concerns, or a crisis. The county says it is a Level III-Certified Emergency Mental Health Service Program, offers crisis intervention 24 hours a day, and provides AODA, outpatient, psychiatric, Community Support Program, and Comprehensive Community Services pathways. Eligibility and ability-to-pay rules apply; call 911 for immediate danger.
Winnebago County's ADRC offers a no-cost, unbiased single point of contact for older adults, adults with disabilities, caregivers, families, and professionals. Ask about benefits, home supports, long-term care, transportation, meals, protective-services routes, accommodations, and follow-up.
Calumet County's ADRC connects adults, families, caregivers, and the public with information about independence, long-term care, disability services, mental health, Social Security, Medicare, and transportation. Call to ask which program or benefit route fits a Menasha-area household and what eligibility applies.
NAMI Fox Valley offers peer and family support groups, including online options, across the Fox Cities region. Groups are peer-led rather than therapy or emergency care; confirm current schedules, registration, age requirements, confidentiality limits, and accessibility before attending.
Samaritan operates a Menasha counseling center and lists professional counseling and outpatient AODA services. Ask about current clinical scope, licensure, insurance or private-pay cost, financial assistance, wait time, and whether scheduled counseling is the right pathway.
Community Initiatives of Wisconsin lists mental-health services, FoodShare support, workforce development, and social connection programs from its Menasha location. Call to confirm which programs are open, what documentation is needed, and whether a referral applies.
Winnebago County's current resource library points residents to the 2026 ADRC Resource Directory and topic-specific guides for nutrition, transportation, caregiver support, accessible services, emergency-response systems, social connection, and volunteer pathways. Use it to identify a possible next call, then confirm current details directly.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when someone is in immediate danger, a fire or medical emergency is happening, or emergency responders are needed. A hoarding or housing concern that is not immediately dangerous may need a planned county, housing, or support response instead.
Call or text 988 for immediate emotional distress, suicidal thoughts, or a behavioral-health crisis. The 988 Lifeline can help with crisis support and connection; call 911 when there is an immediate threat, fire, serious medical emergency, or need for emergency dispatch.
Winnebago County lists 920-233-7707 as a 24-hour crisis hotline. Call to discuss an urgent behavioral-health concern and ask what crisis evaluation, mobile support, crisis-residential, or follow-up pathway is currently available; use 911 for immediate danger.
Calumet County says licensed therapists and mental-health professionals provide crisis intervention 24 hours a day. After hours, call 920-849-9317 in Chilton or 920-832-4646 in Appleton and confirm the current response and service limits; call 911 for immediate danger.
Winnebago County lists adult protective services and emergency protective placement pathways for abuse, neglect, exploitation, or self-neglect concerns. Call the ADRC at 877-886-2372 to ask how to report and what assessment applies; use 911 for immediate danger. APS is not hoarding treatment or cleanup.
Calumet County explains that Adult Protective Services can assess abuse, neglect, exploitation, or self-neglect concerns and may offer voluntary services or court-ordered protection in some situations. Call 920-849-1400 or the after-hours crisis line and ask about current jurisdiction and response limits.
Wisconsin DHS explains how to report suspected abuse, neglect, exploitation, or self-neglect to the county where the adult at risk lives. For Menasha, use Winnebago or Calumet County's local route based on residence; call 911 for immediate danger. APS is not hoarding treatment or cleanup.
Winnebago County lists child-abuse and neglect reporting through Human Services and separates child-safety contacts for the Neenah and Oshkosh offices. Call the county to ask which report route applies; call 911 when a child faces immediate danger.
Calumet County Human Services serves children and families experiencing abuse, neglect, complex needs, or domestic abuse and can assist with referrals and shelter arrangements. Call 920-849-1400 and ask which service or after-hours route fits; use 911 for immediate danger.
Christine Ann provides a 24-hour helpline, advocacy, outreach, and emergency shelter for people affected by domestic abuse. Call 920-235-5998 or 1-800-261-5998; call 911 for immediate danger and ask about safe contact methods.
LEAVEN helps eligible households navigate resources and may provide emergency assistance for essential needs such as housing, utilities, transportation, childcare, or hygiene supplies. Call before traveling and confirm current hours, assessment, eligibility, and funding.
Call 211 or search Wisconsin 211 for current local shelter, food, utility, housing, and crisis options. Confirm bed availability, accessibility, belongings, pets, transportation, and intake rules directly; use 911 for immediate danger.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Winnebago County's ADRC offers no-cost, unbiased information and assistance for older adults, adults with disabilities, caregivers, families, and professionals. Ask about benefits, disability and long-term-support programs, meals, transportation, home supports, protective-services routes, accommodations, and follow-up.
Calumet County ADRC connects adults, families, and caregivers with information about disability services, Social Security, Medicare, mental health, transportation, and long-term support. Call to ask what route serves a Menasha-area household.
FoodShare is Wisconsin's SNAP program and can help eligible households buy food. Apply through ACCESS or the county route, complete the required interview, and ask about language or disability accommodations if needed.
St. Joseph Food Program serves people in the community from 1465A Opportunity Way in Menasha. Current client guidance says qualification is based primarily on financial need, with interviews conducted in person; it lists weekday distribution and interview hours. Confirm current availability, accessibility, household rules, and documents before traveling.
The Neenah-Menasha Helpline lists emergency assistance that may include food, rent or mortgage, utilities, medical or prescription costs, bus passes, clothing, linens, household items, and furniture. Call and ask about the current assessment and documentation process.
Hope Fridge lists a Menasha location at 332 Broad Street that is open 24/7/365 while supplies last. It is a community-operated mutual-aid project rather than a formal shelter or clinical service; confirm current access, food-safety, and donation guidelines.
The Oshkosh and Winnebago County Housing Authority lists affordable housing options across Winnebago County, including Menasha. Ask about current waitlists, reasonable accommodations, income rules, application status, and the fact that this is not an emergency rental program.
Winnebago County's housing-options page explains local affordable-housing, transitional-living, eviction-prevention, and domestic-abuse shelter pathways. Confirm current properties, application steps, safety requirements, accessibility, and whether an option is available now; housing placement is not guaranteed.
LEAVEN's Menasha center helps households navigate community resources and may provide emergency assistance for essential needs. Call before traveling and ask about current hours, assessment, documents, and whether funds are available for the need you have.
United Way Fox Cities connects residents with local partners and points people to 211 for immediate resource navigation. Use it to identify current food, health, financial-security, and community-resilience pathways, then confirm directly with the provider.
Community Initiatives of Wisconsin lists mental-health services, FoodShare support, workforce development, and social connection for seniors from its Menasha location. Ask about current program availability, cost, eligibility, language access, and documentation.
Winnebago County identifies Valley Transit and Valley Transit II for travel within the Appleton, Neenah, and Menasha area. Call to confirm routes, accessible service, paratransit certification, fares, travel training, and appointment timing; this is planned transportation, not emergency transport.
The county transportation guide identifies Make the Ride Happen for wheelchair transportation and Advocap for volunteer drivers. Some rides require ADRC referral, reservations, or certification; call the ADRC at 877-886-2372 to ask about accessible vehicles, cost, and service area.
Samaritan's Menasha center provides professional counseling and outpatient AODA services. Confirm current providers, clinical scope, insurance or private-pay cost, financial assistance, wait time, and whether counseling is the right pathway.
Fox Valley Memory Project provides guidance, support groups, caregiver training, and practical programs intended to reduce caregiver stress. Confirm current groups, eligibility, respite or education options, accessibility, and whether the program fits a memory-related concern.
Winnebago County's current tornado-recovery page identifies online multi-agency resource navigation and debris-drop-off information for residents affected by the July 27, 2026 severe weather event, including Menasha. Use it for current recovery routing and confirm location, eligibility, safety, and disposal instructions before traveling; this is not a general cleanup provider.
The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, and safety in Menasha or across Wisconsin.
Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.
A note from the Alliance
This guide is anchored in Menasha, Wisconsin, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight