A Hoarding Alliance local resource guide

Hoarding support in St. Augustine, Florida.

A people-first place to begin when clutter or a home-safety concern is affecting you or someone you care about in St. Augustine or St. Johns County. These are options to explore—not promises of treatment, cleanup, transportation, housing, or program availability.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with one practical next step.

Fight the Blight is the nonprofit front door for a respectful first conversation and virtual peer groups. The Peer Tree is a separate private-pay option for practical, nonclinical support. Unburied offers digital peer support for people affected and supporters; it is not therapy or emergency support. Other listings are independent options, not endorsements. Confirm fit, cost, eligibility, consent, safety, and current availability directly.

For immediate danger

For immediate danger, fire, serious injury, or urgent medical help, call 911. For emotional distress or a behavioral-health crisis, call or text 988. The Cold Night Shelter is seasonal and activated based on forecast conditions; it is not ongoing housing. Betty Griffin Center is survivor-specific domestic-violence support, not general shelter. No bed, housing placement, or cleanup service is promised. If a home is unsafe, move to the safest available place and contact emergency services or a trusted support person.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay provider of practical, nonclinical hoarding support; geography: ask whether current services cover St. Johns County; cost/eligibility: private-pay, request current rates and scope; emergency limit: not clinical treatment or emergency response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

The Peer Tree

Ask about practical support options, service area, consent-centered scope, scheduling, and current fees before deciding whether this private-pay pathway fits.

Role: digital peer-support option for people affected by hoarding and supporters; geography: online; cost/eligibility: confirm current app terms and access; emergency limit: not therapy, clinical treatment, or emergency support. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Unburied

Explore digital peer support, groups, and practical tools at your own pace. It is not a substitute for therapy, emergency care, or local services.

Role: statewide community-resource referral; geography: Florida, including St. Johns County; cost/eligibility: referral access, program rules vary; emergency limit: not emergency dispatch or a guarantee of available services. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida 211 Network

Call 211 or use the online directory to seek current local referrals for housing, food, utilities, and health support. Confirm each provider's hours, eligibility, and availability.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for immediate danger, fire, serious injury, or urgent medical emergency; geography: United States; cost/eligibility: emergency service; emergency limit: use 911 when immediate response is needed. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

911 — Immediate Emergency

Call 911 for immediate danger, fire, serious injury, or an urgent medical emergency. Do not wait for a referral or planned appointment when immediate help is needed.

Role: emotional-distress and behavioral-health crisis support; geography: United States; cost/eligibility: call or text 988; emergency limit: call 911 for immediate physical danger or urgent medical response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

988 Suicide & Crisis Lifeline

Call or text 988 for support during emotional distress or a behavioral-health crisis. It is not a substitute for 911 when immediate emergency response is required.

Role: local behavioral-health crisis access and care navigation; geography: St. Johns County campuses; cost/eligibility: call to confirm assessment, fit, payer, and fees; emergency limit: not 911 or emergency medical transport. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

EPIC Behavioral Healthcare — Same-Day Crisis Access

EPIC lists same-day access to crisis services at designated campuses during weekday hours. Call first to confirm the current location, hours, access requirements, and whether the service fits your situation.

Role: local disaster preparation, evacuation zones, and emergency alerts; geography: St. Johns County; cost/eligibility: public information and alert signup; emergency limit: follow 911 and active official evacuation directions. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Emergency Management and Alerts

Check your address-specific evacuation zone, current alerts, shelter announcements, and preparedness guidance with the County. A disaster shelter is activated for an emergency, not ongoing housing.

Role: seasonal cold-weather shelter status and referral information; geography: St. Johns County; cost/eligibility: activation and access depend on weather and current rules; emergency limit: not year-round shelter or guaranteed placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Cold Night Shelter Hotline

The County's community and health resources list a hotline used for cold-night shelter activation. Call to confirm whether it is active, where to go, eligibility, and capacity before traveling.

Role: confidential advocacy and survivor-specific crisis support; geography: St. Johns County; cost/eligibility: survivor-specific screening and current capacity apply; emergency limit: not general shelter; call 911 for immediate danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Betty Griffin Center — Domestic Violence Support

Contact the Center to discuss safe communication, safety planning, and current survivor-specific services. Confirm eligibility and availability before travel; a bed is not guaranteed.

Role: state intake for suspected abuse, neglect, or exploitation; geography: Florida; cost/eligibility: report line; emergency limit: call 911 for immediate danger or urgent medical needs. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Abuse Hotline — Adult and Child Reports

Florida DCF provides reporting pathways for concerns involving children and vulnerable adults. Use the official page to choose the appropriate pathway and understand its scope.

Role: poison exposure information and urgent guidance; geography: United States; cost/eligibility: call for assistance; emergency limit: call 911 for severe symptoms, collapse, seizure, or immediate life-threatening danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Poison Control

Call Poison Control for a suspected poisoning or hazardous exposure. Follow its instructions and call 911 for severe or life-threatening symptoms.

Role: disaster-related shelter and recovery information; geography: disaster response varies by location; cost/eligibility: event-specific; emergency limit: not general ongoing shelter or a guaranteed placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

American Red Cross — Disaster Assistance

For a fire or declared disaster, use the Red Cross to locate current event assistance. It does not provide routine housing placement or cleanup services.

Role: statewide confidential domestic-violence crisis and referral line; geography: Florida; cost/eligibility: hotline access; emergency limit: not 911 and not a general shelter-placement guarantee. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Domestic Violence Hotline

Use the statewide hotline to discuss safety planning and survivor-specific services. If it is safe, confirm how to call or message without increasing risk.

Role: statewide community-resource referral; geography: Florida; cost/eligibility: referral access, program rules vary; emergency limit: not emergency dispatch or a guarantee of available services. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida 211 Network

Use 211 to seek current local referrals for housing, food, utilities, and health support. Confirm service area, hours, eligibility, and openings with the provider.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: official county office directory and resident-service navigation; geography: St. Johns County offices; cost/eligibility: office- and program-specific; emergency limit: not emergency dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Government and Department Directory

Use the County directory to identify social services, housing, health, emergency management, solid waste, planning, libraries, and other offices. Confirm the correct department and service area before traveling.

Role: county court clerk records, filings, and public information; geography: St. Johns County, with the courthouse in St. Augustine; cost/eligibility: filing and copy fees may apply; emergency limit: not legal advice or emergency response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Clerk of Court and Comptroller

The Clerk's official county materials identify St. Augustine as the county seat. Ask the Clerk about records and filing procedures; seek legal aid for advice or representation screening.

Role: municipal resident information and city services; geography: City of St. Augustine only; cost/eligibility: address and city program rules apply; emergency limit: not emergency dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

City of St. Augustine — Resident Services

Check the City's official site for municipal service contacts, permits, and resident information. City services do not automatically cover every St. Johns County address.

Role: county resident referrals and screening for limited assistance; geography: eligible St. Johns County residents; cost/eligibility: residency, documented crisis, income/program criteria and funding limits apply; emergency limit: not immediate emergency response or guaranteed aid. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Social Services

The County describes referrals, benefits application help, and limited rental or utility assistance for qualified residents. Contact staff to confirm current funding, documentation, eligibility, and timing before relying on assistance.

Role: county health and human-services navigation; geography: St. Johns County residents; cost/eligibility: service and funding criteria vary; emergency limit: not emergency medical care or crisis dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Health & Human Services

The department links residents to social services, public health, and housing/community development. Ask which office is appropriate and what intake or residency rules apply.

Role: county public-health services, health information, and clinical program navigation; geography: St. Johns County; cost/eligibility: individual program and appointment rules apply; emergency limit: not emergency medical response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Department of Health in St. Johns County

Review current county health services, clinic locations, prevention, nutrition, and community-resource information. Call to confirm appointments, fees, and eligibility.

Role: official mental-health referral and crisis-information page; geography: Florida, with St. Johns County contacts; cost/eligibility: referral resources vary; emergency limit: use 988 for crisis support or 911 for immediate danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida DOH St. Johns — Mental Health Resources

The health department links to 988, 211, and Florida's treatment-navigation resources. These are referral pathways, not a guarantee of a particular provider or appointment.

Role: local outpatient mental-health, psychiatry, and substance-use services; geography: multiple St. Augustine-area campuses; cost/eligibility: call about clinical fit, intake, insurance, sliding scale, and fees; emergency limit: not emergency dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

EPIC Behavioral Healthcare — Outpatient Services

EPIC lists outpatient counseling, psychiatry, and other behavioral-health services at local campuses. Confirm age range, location, appointments, payment options, and whether the service meets your needs.

Role: substance-use detoxification, residential, and outpatient treatment information; geography: St. Augustine; cost/eligibility: screening, clinical appropriateness, payer, and availability apply; emergency limit: call 911 for immediate medical danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

EPIC Recovery Center

EPIC describes a 24-hour recovery center with several substance-use treatment levels. This is not a general shelter or hoarding-specific service; call to confirm current admission and clinical criteria.

Role: nonprofit medical and dental care for eligible uninsured adults; geography: St. Johns County; cost/eligibility: adult residency, insurance status, intake, and service availability must be confirmed; emergency limit: not urgent or emergency care. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Wildflower Healthcare

The county health resource listing describes Wildflower as serving underserved, uninsured adult residents. Contact the clinic to confirm current eligibility, appointment availability, and the services offered.

Role: community health-center medical and dental services; geography: St. Augustine and regional sites; cost/eligibility: accepts several coverage types and describes income-based fees; confirm current site, schedule, and requirements; emergency limit: not emergency dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Aza Health — St. Augustine Medical and Dental

Florida DOH lists Aza Health's St. Augustine services and notes insurance, Medicare, Medicaid, and income-based fees with proof of income. Call to verify current services and payment details.

Role: community health and social-needs navigation; geography: St. Johns County; cost/eligibility: referral and partner-program rules vary; emergency limit: not emergency dispatch or guaranteed financial aid. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

UF Health St. Johns Care Connect

Care Connect describes help navigating healthcare, dental, prescriptions, rent and utility assistance, transportation, housing, food, and mental-health resources. Call to ask about current intake and available pathways.

Role: local homelessness-system coordination and housing navigation; geography: St. Johns County; cost/eligibility: intake, needs, and program capacity apply; emergency limit: not an emergency shelter bed or guaranteed housing placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Continuum of Care — Housing Navigation

The Continuum of Care routes residents through Care Connect and lists housing-related assistance. Ask about current intake and safe next steps; response timing and placement are not guaranteed.

Role: local directory of homelessness, housing, and basic-needs organizations; geography: St. Johns County; cost/eligibility: every organization has separate rules and availability; emergency limit: directory is not a placement guarantee. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County CoC — Opening Doors Resource Directory

Use the County Continuum of Care's resource list to identify organizations by service. Confirm safe access, intake, eligibility, schedule, and current capacity directly with each provider.

Role: local housing-challenged resident services and housing navigation; geography: St. Johns County; cost/eligibility: intake, program criteria, and capacity apply; emergency limit: no immediate bed or housing placement is guaranteed. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

HOME AGAIN St. Johns

The County and CoC resource listings describe HOME AGAIN as serving people facing housing instability. Contact the organization to verify current programs, safe access, and eligibility before traveling.

Role: local food and homelessness-resource navigation; geography: St. Johns County; cost/eligibility: pantry hours, intake, and current supply must be confirmed; emergency limit: not a guaranteed shelter bed or housing placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Homeless Coalition

County community-resource listings identify the Coalition's daily food pantry and homelessness support. Call ahead to confirm current hours, location, supply, and services.

Role: county screening for limited rent, utility, and other assistance; geography: St. Johns County residents; cost/eligibility: documented crisis, residency, proof, program rules, and funding limits apply; emergency limit: not guaranteed same-day aid. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Social Services — Assistance Screening

The County describes limited assistance for qualified residents, including a once-per-18-month rental/utility assistance limit. Contact Social Services for current funding and screening; do not assume approval or timing.

Role: county affordable-housing planning, counseling, and program navigation; geography: St. Johns County; cost/eligibility: program-specific household and income rules, funding, and openings apply; emergency limit: not a shelter or immediate housing guarantee. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Housing & Community Development

The County describes affordable-housing resources and SHIP programs. Its 2025 action plan says St. Johns County has no local public housing authority or public housing; voucher applicants are referred to Jacksonville Housing Authority, whose rules and waitlist must be checked directly.

Role: public-housing and voucher program information for the regional housing authority; geography: Jacksonville/Duval programs, with St. Johns County residents directed to verify access; cost/eligibility: program eligibility, jurisdiction, waitlist status, and openings must be confirmed; emergency limit: not emergency housing. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Jacksonville Housing Authority — Public Housing and Vouchers

St. Johns County's 2025 housing plan directs residents seeking public housing to Jacksonville Housing Authority. Verify whether applications are accepted, county residency rules, and waitlist status; no opening or placement is promised.

Role: county public fixed-route, deviated-route, and paratransit transit information; geography: established routes and service zones in St. Johns County; cost/eligibility: routes, fares, reservation, and rider eligibility vary; emergency limit: not emergency transport. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Sunshine Bus

The County and Sunshine Bus describe fixed-route and paratransit services. Check route coverage, service hours, fare, reservation lead time, accessibility, and pickup rules before planning travel.

Role: older-adult, caregiver, nutrition, independent-living, and transportation program navigation; geography: St. Johns County; cost/eligibility: age, assessment, funding, and program-specific eligibility apply; emergency limit: not emergency medical response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Council on Aging

The Council on Aging describes caregiver support, memory services, Meals on Wheels, adult day services, and transportation. Ask about assessment, service area, current wait, and fees or eligibility.

Role: public library access, information, programs, and public resources; geography: St. Augustine Main Branch and other County branches; cost/eligibility: card, room, and service rules vary; emergency limit: not crisis or emergency care. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Public Library System — Main Branch

The Main Branch lists current hours, reference services, events, and meeting-room requests. Confirm current hours and any residency or card requirements before visiting.

Role: county infrastructure, building, planning, zoning, and service-jurisdiction navigation; geography: unincorporated County and applicable areas; cost/eligibility: permit and service rules depend on address and project; emergency limit: not emergency dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Public Works and Development Review

Use the County department directory to locate planning, building, and public-works offices. Confirm whether an address lies in the City or unincorporated County and whether a permit or inspection is required before work begins.

Role: county residential waste, recycling, transfer-station, and hazardous-material disposal information; geography: St. Johns County; cost/eligibility: resident proof, accepted items, and fees vary by site/material; emergency limit: not a cleanup or hauling service. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Solid Waste Division

The County lists transfer stations, curbside rules, drop-off options, and hazardous-waste guidance. Confirm address jurisdiction, accepted materials, site hours, resident documentation, and any fees before transporting items.

Role: official garbage, recycling, bulky-item, and transfer-station instructions; geography: county service areas; cost/eligibility: some materials and drop-offs have fees and residency rules; emergency limit: no in-home removal or guaranteed pickup. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Garbage Collection and Drop-Off Locations

Check the County's current collection guidance before moving items outside or arranging disposal. Curbside restrictions, property eligibility, special-waste rules, and transfer-station fees apply.

Role: property parcel, ownership, and tax-assessment records; geography: St. Johns County; cost/eligibility: public records and service procedures apply; emergency limit: not legal advice or housing assistance. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Property Appraiser

Use official parcel records to help identify the property jurisdiction and public assessment information. Verify legal ownership and obligations with the appropriate professional or office.

Role: county tax, vehicle, and public-service information; geography: St. Johns County; cost/eligibility: tax and transaction rules vary; emergency limit: not legal or financial advice. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Tax Collector

Review official office locations, payment, and exemption information. Confirm current procedures and deadlines with the Tax Collector.

Role: assistance navigating federal and state veterans' benefits; geography: St. Johns County; cost/eligibility: veteran/dependent status and benefit rules apply; emergency limit: not emergency medical or crisis response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Veterans Services

County Veterans Services assists veterans and dependents with benefits claims and related applications. Contact the office to confirm documentation, appointments, and current services.

Role: nutrition and supplemental-food program for eligible pregnant/postpartum people, infants, and children; geography: St. Johns County; cost/eligibility: income, nutrition, residency, and appointment screening apply; emergency limit: not emergency food delivery. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County WIC — Florida Department of Health

Review Florida DOH's current WIC program details and call the local office to confirm eligibility, documents, appointment availability, and location.

Role: applications and case information for state food, cash, and medical benefits; geography: Florida; cost/eligibility: program rules and verification apply; emergency limit: not immediate food delivery or crisis response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida DCF ACCESS — Benefits Applications

Use the official ACCESS portal to review benefits, apply, and check case information. Approval and timing depend on program rules and individual circumstances.

Role: aging, disability, caregiver, and Medicare resource navigation; geography: Northeast Florida including St. Johns County; cost/eligibility: information and referrals, while programs have separate criteria; emergency limit: not emergency medical care or placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

ElderSource Aging and Disability Resource Center

Contact the regional Aging and Disability Resource Center to explore services for older adults, adults with disabilities, and caregivers, including SHINE Medicare counseling. Confirm local availability and eligibility.

Role: unbiased Medicare information and counseling; geography: Florida, with regional appointments; cost/eligibility: counseling is free, appointment access and Medicare rules apply; emergency limit: not insurance enrollment or medical care. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida SHINE Medicare Counseling

SHINE helps people understand Medicare choices, billing, and assistance programs. Use the official Florida Aging network to locate current counseling and confirm appointment options.

Role: non-emergency transportation information for eligible Medicaid recipients; geography: Florida; cost/eligibility: active Medicaid plan, covered-trip rules, scheduling, and authorization apply; emergency limit: call 911 for emergency transport. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Medicaid Transportation Information

Ask the member's Medicaid plan about covered rides, advance notice, accessibility, and trip authorization. This is not a general-purpose ride service or emergency ambulance.

Role: statewide affordable-housing and program information; geography: Florida, with locally administered programs; cost/eligibility: income, household, funding, and local application rules apply; emergency limit: not an emergency shelter or immediate placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Housing Finance Corporation — Housing Programs

Review current Florida housing programs and verify which are offered locally, whether funding or applications are open, and how to apply. A program listing does not indicate an open unit.

Role: federal housing-program and local-provider navigation; geography: Florida; cost/eligibility: each housing provider and program sets separate rules; emergency limit: directory information is not a shelter placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

HUD — Florida Housing and Homelessness Resources

Use HUD's Florida pages to find housing information and local agencies. Confirm application status, service area, eligibility, and waitlist openings with each provider.

Role: civil legal aid information and provider navigation; geography: Florida; cost/eligibility: case type, income, service area, and capacity screening apply; emergency limit: not legal advice through this listing or an extension of court deadlines. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Legal Services — Find Legal Help

Use the statewide legal-services network to look for civil legal aid, then contact the provider about case acceptance, eligibility, and deadlines.

Role: official court forms and self-help information; geography: Florida courts; cost/eligibility: filing, waiver, and court rules vary; emergency limit: not individualized legal advice or emergency response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Courts — Self-Help Information

Review the Florida Courts self-help resources for forms and process information. For advice about a specific case, contact a licensed attorney or legal-aid service.

Role: peer and family mental-health education and support information; geography: Florida; cost/eligibility: local affiliate schedule and program access vary; emergency limit: not therapy, clinical treatment, or crisis response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

NAMI Florida — Peer and Family Support

Explore NAMI Florida's education and support pathways for people affected by mental-health conditions and their family members. Confirm current local offerings.

Role: federal directory for mental-health and substance-use treatment options; geography: United States; cost/eligibility: contact providers to verify licensure, fit, coverage, fees, and openings; emergency limit: not crisis response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

SAMHSA FindTreatment.gov

Search the federal treatment directory and then confirm directly with a provider whether services match your needs and circumstances. Listing does not guarantee quality, availability, or payment coverage.

Role: education and specialist-search information about hoarding disorder; geography: national; cost/eligibility: education is public, while provider fees and fit vary; emergency limit: not clinical care or emergency support. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

IOCDF Hoarding Disorder Resource Center

Learn about hoarding disorder and search for clinicians with relevant training. Verify credentials, treatment approach, cost, coverage, and availability directly; no local specialist or cleanout provider is implied.

Role: local food-access referral list; geography: St. Johns County; cost/eligibility: pantry-specific appointment, residency, and supply rules apply; emergency limit: not emergency response or guaranteed food supply. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Food Pantry Directory — Florida DOH

The County health department lists food pantries and contact details. Call ahead to confirm current schedule, documentation, service area, and available food before traveling.

Role: local food pantry; geography: St. Augustine; cost/eligibility: schedule and intake may change; verify current service-area rules and supply; emergency limit: not crisis response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns Food Pantry

Florida DOH lists the St. Johns Food Pantry in St. Augustine. Confirm current hours, service area, intake requirements, and supply before visiting.

Role: local emergency food, rent, and utility assistance information; geography: St. Augustine area; cost/eligibility: screening, funding, and current program criteria apply; emergency limit: assistance is not guaranteed or same-day emergency response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Catholic Charities — St. Augustine Community Services

Florida DOH lists Catholic Charities as a source of food and limited rent or utility assistance. Call to verify active services, eligibility, application steps, and funding before relying on help.

Role: local food-assistance information; geography: St. Augustine; cost/eligibility: call for current schedule, intake, and supply; emergency limit: not guaranteed food delivery or emergency response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Christian Service Center — Food Assistance

Florida DOH lists the Center as a food-resource contact. Confirm current operating hours, appointment or documentation needs, and whether food is available before traveling.

Role: local neighbor and basic-needs support; geography: St. Augustine; cost/eligibility: service area, appointment, and funding rules apply; emergency limit: not emergency dispatch or guaranteed assistance. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Vincent de Paul Society — St. Augustine Neighbor Services

The County health department lists the St. Augustine Society of St. Vincent de Paul for food and neighbor services. Call to confirm current intake, appointment requirements, and availability.

Role: nutrition and supplemental-food program navigation; geography: St. Johns County; cost/eligibility: household, residency, nutrition, and appointment rules apply; emergency limit: not immediate food distribution. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County WIC and Nutrition Services

The Florida Department of Health provides local WIC and nutrition information. Contact the office to confirm current eligibility, documentation, and appointment availability.

Role: official time-sensitive emergency notifications; geography: St. Johns County; cost/eligibility: signup is public and carrier messaging rates may apply; emergency limit: alerts do not replace 911 or an evacuation order. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Alert System

Register for county alerts and check evacuation zones and current notices. Confirm that your contact information and notification settings are current.

Role: county emergency-information updates and public guidance; geography: St. Johns County; cost/eligibility: public information; emergency limit: use 911 for immediate danger and follow active official directions. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Citizen Information and Emergency Updates

Use County Emergency Management for current evacuation-zone, shelter-opening, and hazard notices. Disaster shelter availability and access are event-specific.

Role: resident disposal guidance for household waste and hazardous materials; geography: designated St. Johns County facilities; cost/eligibility: proof of residency, accepted items, hours, and fees vary; emergency limit: not a cleanout contractor. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Hazardous Waste and Transfer Stations

Review the County's drop-off rules before moving potentially hazardous items. Ask about the specific material, facility, proof of residence, transport precautions, and fees.

Role: affordable-housing program and financing information; geography: St. Johns County; cost/eligibility: program and income criteria, funding, and application windows apply; emergency limit: not shelter or immediate rental assistance. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Housing Finance Authority

The County describes housing programs and the Housing Finance Authority. Ask which programs are active and whether an applicant, property, or project meets the current rules.

Role: municipal police public information and non-emergency contact; geography: City of St. Augustine jurisdiction; cost/eligibility: service boundaries and report procedures apply; emergency limit: call 911 for immediate danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Augustine Police Department — Community Information

Use the City's official site to locate police and resident-service contacts. For a safety issue outside City limits, verify the responsible agency; call 911 for emergencies.

Role: county law-enforcement information and non-emergency contact; geography: unincorporated St. Johns County and Sheriff's jurisdiction; cost/eligibility: jurisdiction-specific; emergency limit: call 911 for immediate danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Sheriff's Office

Use the Sheriff's official site to find public-service information and verify the correct jurisdiction. It is not a housing, behavioral-health, or cleanup provider.

Role: statewide behavioral-health and substance-use resource navigation; geography: Florida; cost/eligibility: provider and program rules vary; emergency limit: use 988 for crisis support and 911 for immediate danger. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Hope for Healing — Behavioral Health Navigation

The Florida health department links Hope for Healing as a way to explore mental-health and substance-use resources. Confirm provider credentials, fit, coverage, cost, and current availability directly.

Role: confidential domestic-violence information and safety-planning support; geography: United States; cost/eligibility: hotline and online access; emergency limit: call 911 for immediate danger; not general shelter placement. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

The Hotline — National Domestic Violence Support

Contact the National Domestic Violence Hotline to discuss safety and find survivor-specific local services. Consider whether device or call history is safe before reaching out.

Role: national mental-health education and family peer-support information; geography: United States; cost/eligibility: local affiliate programs vary; emergency limit: not therapy, clinical treatment, or crisis response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

National Alliance on Mental Illness — Family Support

Explore education and support information for people living with mental-health conditions and their supporters. Confirm local program schedule and eligibility.

Role: municipal and county code, zoning, and property-process navigation; geography: address-specific City or unincorporated County jurisdiction; cost/eligibility: rules and permit requirements vary; emergency limit: not emergency response or cleanup work. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Code Enforcement and Planning

Before making repairs, storing items outdoors, or arranging a property project, confirm which government has jurisdiction and what standards, permits, or timelines apply. Ask about collaborative problem-solving options where available.

Role: state benefit application and community-service navigation; geography: Florida; cost/eligibility: household and program eligibility verification required; emergency limit: not emergency food delivery or crisis dispatch. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Department of Children and Families — ACCESS and Community Resources

Use Florida DCF's official portal to apply for or manage eligible food, cash, and medical benefits. Contact the County's DCF community partner if online navigation help is needed.

Role: in-person information and housing-resource connection; geography: 100 Whetstone Place, St. Augustine; cost/eligibility: intake and partner program rules apply; emergency limit: not an immediate shelter placement or medical response. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Continuum of Care — Care Connect Walk-In

The local CoC lists Care Connect as a way to get information and referrals, with weekday walk-in hours. Confirm current hours, safe arrival, and what documents may be useful before going.

Role: statewide aging-services and caregiver resource navigation; geography: Florida; cost/eligibility: local services and programs have their own criteria; emergency limit: not urgent medical response or guaranteed in-home support. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

Florida Elder Affairs — Aging and Caregiver Resources

Review state aging resources and contact the regional Aging and Disability Resource Center to ask about local options, eligibility, waitlists, and current availability.

Role: official county records and public-facing government information; geography: St. Johns County seat, St. Augustine; cost/eligibility: record-copy and filing fees may apply; emergency limit: not legal advice. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County Public Records and County Seat Information

County Clerk materials identify St. Augustine as the county seat. Use the Clerk's official records and contact information for filings or public records, and verify fees and procedures before submitting documents.

Role: county community-provider directory; geography: St. Johns County; cost/eligibility: provider-specific, verify directly; emergency limit: directory listing is not a guarantee of immediate service. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Augustine and St. Johns County Community Resource Guide

The County health department maintains a community resource list spanning health, food, transportation, and housing. Call each organization to check that its details and services remain current.

Role: official county housing-needs assessment and program-planning document; geography: St. Johns County; cost/eligibility: planning information only, not an application or eligibility decision; emergency limit: not shelter, housing placement, or an open waitlist. | Each listing identifies its role, geography, cost or eligibility (or what to confirm), and emergency limits. Programs and schedules change; inclusion is not an endorsement.

St. Johns County 2025 Housing Action Plan

The County's 2025 action plan explains that St. Johns County has no local public housing authority or public housing and directs people seeking public-housing vouchers to Jacksonville Housing Authority. Contact the authority to verify jurisdiction, application status, and current openings.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in St. Augustine, Florida, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight