A Hoarding Alliance local resource guide

Hoarding support in Smithfield, North Carolina.

You deserve support without shame or pressure. Start with what matters today—a safer path at home, a ride, food, a housing question, or someone to talk with. You choose the pace and what you want to share.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Begin with one question, at your pace

You do not have to solve everything at once. Ask about one concern and confirm privacy, eligibility, fees, availability, and the next step before sharing details or traveling.

If you are not sure where to begin, Fight the Blight can help you ask about current nonprofit support and virtual groups. Start with one question and share only what you choose.

Role: nonprofit hoarding-support entry point and virtual-group front door; geography: ask about options serving Smithfield and Johnston County; cost/eligibility: confirm current support and group eligibility, availability, and any cost; emergency limit: not emergency response, clinical care, housing placement, or guaranteed cleanup

For immediate danger

If someone is in immediate danger, there is a fire, or urgent medical help is needed, call 911. For emotional distress or a behavioral-health crisis, call or text 988 or use Johnston County's published crisis pathways. Peer support and routine agency contacts are not emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: county benefits and adult/family service screening; geography: Johnston County, office in Smithfield; cost/eligibility: program, income, and documentation rules vary; confirm with DSS; emergency limit: routine intake, not emergency response | Smithfield and Johnston County, NC

Johnston County Social Services

Ask which service fits your question, whether an appointment is needed, and what documents may help. An application or referral does not guarantee approval or home services.

Role: county behavioral-health access and screening; geography: Johnston County, 521 N. Brightleaf Blvd., Smithfield; cost/eligibility: services, payer, and openings vary; call to confirm fit and cost; emergency limit: for urgent danger call 911, or use the county's listed crisis pathway | Smithfield and Johnston County, NC

Johnston County Public Health — Behavioral Health Division

The county directs people without a behavioral-health provider to call or walk in during weekday business hours to explore services. Confirm current hours, openings, and the right pathway before traveling.

Role: statewide information and referral for health and human services; geography: North Carolina, including Johnston County; cost/eligibility: referred programs set their own intake rules and availability; confirm directly; emergency limit: not emergency dispatch or guaranteed placement | Smithfield and Johnston County, NC

NC 211

Search or call 211 to ask about food, housing, health, and support options near you. Verify every referral with the provider before traveling or sharing personal information.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: immediate police, fire, and EMS response; geography: Smithfield and Johnston County; cost/eligibility: call for immediate danger, fire, or life-threatening medical emergency; emergency limit: call 911 now when immediate response is needed | Smithfield and Johnston County, NC

911 — Immediate Emergency Response

Call 911 for immediate danger, fire, or urgent medical help. If safe, give the exact location and describe the immediate hazard.

Role: behavioral-health crisis connection; geography: United States, including Johnston County; cost/eligibility: free call, text, or chat; emergency limit: call 911 for immediate physical danger or urgent medical response | Smithfield and Johnston County, NC

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress or a behavioral-health crisis. It is not a substitute for 911 when danger is immediate.

Role: county-published behavioral-health crisis navigation; geography: Johnston County; cost/eligibility: contact the county or Alliance to confirm the appropriate service; emergency limit: use 911 for life-threatening emergencies | Smithfield and Johnston County, NC

Johnston County — Behavioral-Health Crisis Access

Johnston County lists its Behavioral Health Division during weekday hours and Alliance's 24-hour member-services line. These are access pathways, not a guarantee of a specific appointment.

Role: mobile behavioral-health crisis response listed by Johnston County; geography: Johnston County service area; cost/eligibility: call to confirm assessment and response availability; emergency limit: call 911 for immediate life-threatening danger or urgent medical response | Smithfield and Johnston County, NC

Therapeutic Alternatives — Mobile Crisis

The county crisis page lists Therapeutic Alternatives at 1-877-626-1772 and describes a face-to-face response pathway. Call to confirm current coverage and whether a mobile response is appropriate; response timing is not guaranteed here.

Role: local domestic-violence and sexual-assault crisis support and shelter access; geography: Johnston County; cost/eligibility: call privately to discuss safety and intake; emergency limit: call 911 for immediate danger; shelter space is not guaranteed | Smithfield and Johnston County, NC

Harbor House — Domestic Violence and Sexual Assault Support

The county identifies Harbor House as a local crisis and shelter resource. If it is safe, call to ask about confidential intake and a safe way to follow up. Use a phone and contact method the person causing harm cannot monitor.

Role: county reporting and assessment pathway for abuse, neglect, or exploitation of a disabled or older adult; geography: Johnston County; cost/eligibility: DSS screens reports under state rules; emergency limit: call 911 for immediate danger | Smithfield and Johnston County, NC

Johnston County Adult Protective Services

Call county DSS to report a concern or ask how to make a report. After-hours reporting instructions can change; use 911 for immediate danger and confirm the current county process.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county-area public and scheduled transportation; geography: Johnston County, with service details based on trip and zone; cost/eligibility: routes, fares, rider rules, booking lead time, and capacity must be confirmed; emergency limit: scheduled transit, not an ambulance | Smithfield and Johnston County, NC

Community & Senior Services — Johnston County Area Transit (JCATS)

Ask about the trip type, fare, accessibility, reservation lead time, and whether the address is in a current service area. The provider describes QuickRIDE in the Smithfield/Selma area; verify present-day coverage before relying on it.

Role: older-adult, caregiver, nutrition, housing, and transportation program navigation; geography: Johnston County, office in Smithfield; cost/eligibility: age, income, service, and application rules vary; confirm directly; emergency limit: routine services, not emergency response | Smithfield and Johnston County, NC

Community & Senior Services of Johnston County

The organization lists caregiver, nutrition, housing, active-aging, and transportation pathways. Ask which programs are open, who qualifies, and whether registration or a referral is required.

Role: public-benefit screening, including Food and Nutrition Services and Medicaid; geography: Johnston County; cost/eligibility: household, income, residency, and document rules vary by program; confirm with DSS; emergency limit: not emergency food delivery or crisis response | Smithfield and Johnston County, NC

Johnston County Social Services — Benefits and Food Assistance

Ask about the right application route, required documents, current processing, and any deadlines. Eligibility is determined by the program and an application does not guarantee benefits.

Role: county housing-assistance and voucher information; geography: Johnston County, office in Smithfield; cost/eligibility: income, household, screening, and waitlist rules apply; check current application status; emergency limit: the program is not immediate shelter or guaranteed housing | Smithfield and Johnston County, NC

Johnston County Housing Assistance Payments Program (HAPP)

The county states HAPP is not immediate assistance. Ask whether applications are currently accepted, what the process requires, and where to seek help with an urgent housing need.

Role: public-housing program information; geography: housing units within Smithfield city limits; cost/eligibility: HUD and authority screening, rent, and application rules apply; the latest located notice said the list closed in 2025, so ask whether status changed; emergency limit: not emergency shelter or immediate placement | Smithfield and Johnston County, NC

Smithfield Housing Authority — Public Housing

The authority's FAQ describes its program and applicant screening. Its latest located notice said the waiting list closed May 1, 2025; contact the authority for current status before applying or making plans.

Role: community-action referrals, weatherization and listed home-repair/housing programs; geography: confirm Johnston County coverage; cost/eligibility: income, age, property, funding, and program rules apply; ask whether intake is open; emergency limit: not emergency shelter or guaranteed repair | Smithfield and Johnston County, NC

Johnston-Lee-Harnett Community Action — Housing and Weatherization

The county's resource directory lists community-action services in Smithfield. Call the organization to confirm its current programs, service area, application steps, and whether the specific need fits.

Role: local shelter and basic-needs programs; geography: Smithfield and Johnston County; cost/eligibility: call to confirm who can access each program, intake, and current capacity; emergency limit: not a guaranteed bed or substitute for 911 | Smithfield and Johnston County, NC

Smithfield Rescue Mission

Johnston County's community-resource directory lists the mission's shelter and support programs. Call before traveling to ask about current intake, eligibility, safety, and available space.

Role: local food pantry and social-service information; geography: Smithfield; cost/eligibility: hours, residence rules, supplies, and other aid vary; call before visiting; emergency limit: not emergency shelter or guaranteed ongoing food | Smithfield and Johnston County, NC

Salvation Army of Smithfield — Food and Basic Needs

The county directory lists the Smithfield corps for food and other basic-needs help. Pantry schedules and supplies can change; call to confirm what is available and what to bring.

Role: county public-health programs, prevention, and service navigation; geography: Johnston County; cost/eligibility: appointment, program, insurance, and fee rules vary; call to confirm; emergency limit: routine public health is not emergency medical response | Smithfield and Johnston County, NC

Johnston County Public Health Department

Use the department's current site to identify the right clinic or program. Confirm office location, appointment, records, language access, and any charge before going.

Role: county-maintained directory of behavioral-health providers; geography: Johnston County and nearby areas; cost/eligibility: each provider sets its own intake, payer, fees, and age rules; verify openings directly; emergency limit: directory is not crisis response | Smithfield and Johnston County, NC

Johnston County Behavioral-Health Provider Directory

The county directory can help identify options to ask about. It does not verify clinical fit, current licensure, appointment availability, insurance acceptance, or cost; confirm each directly.

Role: domestic-violence and sexual-assault advocacy/shelter contact; geography: Johnston County; cost/eligibility: confidential intake and availability must be confirmed with the provider; emergency limit: call 911 for immediate danger; a bed is not guaranteed | Smithfield and Johnston County, NC

Harbor House — Local Advocacy and Shelter Information

If safety at home is a concern, contact Harbor using a safe device and ask about a private conversation and current options. The county resource directory, rather than this guide, is the source for its current contact details.

Role: community food, clothing, household-goods, and emergency-aid contact listed by the county; geography: Smithfield; cost/eligibility: availability, schedules, and any eligibility are set by the provider; call first; emergency limit: not emergency shelter or guaranteed assistance | Smithfield and Johnston County, NC

First Baptist Church of Smithfield — Community Assistance

Johnston County's community directory lists assistance through the church. Ask what is currently offered, whether an appointment is needed, and what is available before traveling.

Role: county household-waste and recycling rules; geography: Johnston County residents; cost/eligibility: county-resident and decal rules apply; bulk items are limited and fees can vary by disposal route; confirm accepted materials and current charges; emergency limit: not a hauling or cleanup service | Smithfield and Johnston County, NC

Johnston County Solid Waste — Household Disposal Rules

The county says convenience centers are for county residential use and has limits for bulk items. Confirm the exact item, decal/fee, site, and hours before loading; private haulers may have separate rules.

Role: location and hours information for county convenience centers and landfill; geography: includes sites in Smithfield; cost/eligibility: household disposal rules, decals, accepted materials, and possible fees vary; check current details; emergency limit: not a cleanout contractor | Smithfield and Johnston County, NC

Johnston County Solid Waste — Smithfield Drop-Off Sites

The county lists several drop-off sites in Smithfield. Confirm which site accepts the material, resident/decal requirements, current hours, and holiday closures before traveling.

Role: county emergency preparedness and public-warning information; geography: Johnston County; cost/eligibility: public information, alert sign-up and program rules should be checked with the county; emergency limit: call 911 for immediate emergency response | Smithfield and Johnston County, NC

Johnston County Emergency Management and Public Alerts

Use county emergency-management information for preparedness and local notices. A website or alert is not a substitute for calling 911 when immediate help is needed.

Role: statewide rental-search resource; geography: search Johnston County and nearby areas; cost/eligibility: availability, rent, accessibility, screening, and application conditions vary by property; verify directly; emergency limit: search tool, not shelter placement or a guaranteed unit | Smithfield and Johnston County, NC

NC Housing Search

Search for possible rentals, then contact the property to confirm the listing is current, the total cost, accessibility, and screening requirements.

Role: civil legal-aid intake and information; geography: statewide, including Johnston County; cost/eligibility: case type, income, urgency, and capacity screening apply; confirm representation; emergency limit: not emergency response or guaranteed counsel | Smithfield and Johnston County, NC

Legal Aid of North Carolina

Ask whether your issue fits the organization's current service and eligibility rules. Mention a court date or deadline during intake; inclusion here does not guarantee representation.

Role: statewide information about adult protective services; geography: North Carolina, with reports handled by county DSS; cost/eligibility: state and county assessment criteria apply; emergency limit: call 911 if someone is in immediate danger | Smithfield and Johnston County, NC

North Carolina Department of Health and Human Services — Adult Protective Services

For concerns involving abuse, neglect, or exploitation of an adult who may need protection, contact Johnston County DSS or review the state information. A report leads to screening, not a guaranteed placement or service.

Role: local public behavioral-health access and service exploration; geography: Johnston County, Smithfield office; cost/eligibility: program, payer, and capacity rules vary; call ahead; emergency limit: county weekday service is not 24/7 emergency response | Smithfield and Johnston County, NC

Johnston County Public Health — Behavioral-Health Access

The county page lists the Behavioral Health Division at 521 N. Brightleaf Blvd. and directs people to call or walk in during posted weekday hours. Verify today's schedule and whether the division is accepting new patients.

Role: hospital emergency evaluation for urgent medical or behavioral-health needs; geography: UNC Health Johnston in Smithfield; cost/eligibility: emergency-department charges and coverage vary; ask the hospital about billing after immediate needs; emergency limit: call 911 for an emergency or unsafe transport | Smithfield and Johnston County, NC

Johnston County — Emergency Department Pathway

Johnston County identifies UNC Health Johnston as an emergency-room option for urgent behavioral-health needs. For urgent medical danger, call 911 rather than using a routine clinic or resource directory.

Role: public-health clinic and program navigation; geography: Johnston County, including Smithfield; cost/eligibility: service, appointment, insurance, and fee requirements vary; confirm with the department; emergency limit: not emergency medical response | Smithfield and Johnston County, NC

Johnston County — Public Health and Clinic Navigation

Call the department to confirm whether a clinic or program addresses your need, what records to bring, and any cost. Do not assume every service is available at every location.

Role: county public-health directory of community referrals; geography: Johnston County and nearby communities; cost/eligibility: listings and each provider's rules may change; confirm before relying; emergency limit: directory is not emergency dispatch or guaranteed placement | Smithfield and Johnston County, NC

Johnston County Community Resources Directory

Use the county directory to identify possible food, housing, transport, and other contacts. It may contain outdated entries; verify the organization, current number, hours, and eligibility directly.

Role: digital peer support for people affected by hoarding and supporters; geography: online; cost/eligibility: confirm current access and any price; emergency limit: not therapy, clinical care, or emergency support | Smithfield and Johnston County, NC

Unburied

Unburied offers a digital peer-support pathway and practical tools. It is not therapy or emergency response.

Role: private-pay hoarding support for individuals and families; geography: ask about service in Smithfield and Johnston County; cost/eligibility: private-pay, with current fees and availability to be confirmed; emergency limit: not emergency response or a guaranteed cleanup | Smithfield and Johnston County, NC

The Peer Tree

The Peer Tree is a private-pay pathway when grant-funded services do not fit. Ask what support is available, whether it serves your area, and what it costs before deciding.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Smithfield, North Carolina, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight