A Hoarding Alliance local resource guide

Hoarding support in Raleigh, North Carolina.

You do not have to solve everything at once. Start with the safest next conversation and confirm what each local service can actually provide.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A gentle place to start

The right first step may be a supportive conversation, a safety question, a public-system referral, or practical help with food, housing, transportation, or disposal. Ask questions first and protect privacy while you confirm current fit and availability.

A respectful first conversation about what is happening, what feels urgent, and which next step may fit.

Role: nonprofit first-conversation and virtual peer-group front door; geography: remote; ask about Raleigh or Wake County; cost/eligibility: confirm current program fit and availability; emergency limit: nonclinical support is not therapy, crisis response, shelter, or cleanup.

Connect with Fight the Blight Call or text (724) 739-3785
For immediate danger

If there is immediate danger, fire, a serious injury, dangerous utility failure, or someone may be trapped, call 911. For a behavioral-health crisis, call or text 988 or use current North Carolina crisis contacts. This guide is not emergency dispatch, a diagnosis, a cleanup contract, or a guarantee of placement or service.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-disorder support, organizing, decluttering, and deep-cleaning pathway; geography: remote or service area by arrangement; cost/eligibility: private-pay; confirm scope, rates, travel, and scheduling; emergency limit: not emergency response, medical care, or a substitute for public services. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

The Peer Tree

A private-pay option when a household needs more hands-on support or a pace outside grant-funded availability.

Review private-pay support
Role: digital peer-support pathway for people affected and friends or family; geography: online; cost/eligibility: review current access and features; emergency limit: not therapy, crisis response, medical care, or emergency support. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Unburied

A judgment-free digital place for peer support, education, groups, and ongoing momentum between local or professional steps.

Explore digital peer support
Role: confidential community-resource navigation and referral line; geography: North Carolina, including Wake County; cost/eligibility: ask about the current referral and program rules; emergency limit: not 911, crisis care, shelter placement, or a same-day service guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina 211

NC 211 connects people with current housing, food, utility, health, transportation, and other human-service information.

Ask for local referrals 211

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: county-government navigation and public-service pathway; geography: Wake County; cost/eligibility: ask the department about forms, fees, and jurisdiction; emergency limit: not emergency response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Wake County government

Use the official county site to identify human services, public health, public safety, housing, public works, and other contacts.

Find a county service
Role: county public-health clinic and information pathway; geography: Wake County; cost/eligibility: clinic, program, appointment, and payment rules must be confirmed; emergency limit: not emergency medical care or crisis dispatch. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Wake County Public Health Clinics

The county clinic page identifies current public-health locations and services; confirm which clinic and appointment route fits the need.

Review public-health clinics
Role: municipal housing, community-development, and housing-stability pathway; geography: City of Raleigh; cost/eligibility: program, address, income, and application rules must be confirmed; emergency limit: not emergency shelter or immediate placement. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh Housing and Community Development

Use the city's housing and community-development hub to locate current housing-stability and neighborhood resources.

Review housing programs
Role: municipal housing-code, inspection, and property-safety pathway; geography: City of Raleigh; cost/eligibility: address, property type, complaint route, and inspection rules must be confirmed; emergency limit: not emergency response or private-property cleanup. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh Housing and Building Standards

The city explains housing and building standards, inspections, and code-enforcement contacts for property-safety concerns.

Review housing standards
Role: municipal tenant-information and housing-stability navigation; geography: City of Raleigh; cost/eligibility: tenant status, address, notice, and program rules must be confirmed; emergency limit: not emergency legal representation or shelter placement. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh tenant information

Use the city's tenant-information page to identify current housing, nuisance, and utility contacts and confirm the right jurisdiction.

Review tenant information
Role: municipal nuisance and property-condition pathway; geography: City of Raleigh; cost/eligibility: address, notice process, and jurisdiction must be confirmed; emergency limit: not emergency cleanup, fire response, or crisis care. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh public nuisances

The city describes public-nuisance information and routes; ask which department serves the exact property before filing or responding to a notice.

Review nuisance guidance
Role: municipal fire-prevention, inspection, and life-safety pathway; geography: City of Raleigh; cost/eligibility: prevention, inspection, and permit contacts vary by request; emergency limit: call 911 for fire, smoke, rescue, or immediate danger. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh Fire Marshal

Use the Office of the Fire Marshal page for current fire-prevention, inspection, and code information.

Review fire and life safety
Role: city crisis-call-diversion and care-navigation pathway; geography: Raleigh; cost/eligibility: current call-routing, service scope, and eligibility must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh CARES

Raleigh CARES describes a non-police response and connection-to-care pathway for some behavioral-health and quality-of-life calls.

Review Raleigh CARES
Role: homelessness-response and coordinated-entry housing pathway; geography: Wake County; cost/eligibility: assessment, vulnerability, documentation, and availability rules must be confirmed; emergency limit: not emergency shelter placement or immediate housing guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Wake County Coordinated Entry

Wake Continuum of Care describes coordinated entry for people seeking homelessness services; confirm the current access point and assessment process.

Review coordinated entry
Role: municipal homelessness-response and outreach pathway; geography: Raleigh; cost/eligibility: location, vulnerability, and program rules must be confirmed; emergency limit: not 911, emergency medical care, or a same-day housing guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh unsheltered homelessness response

The city describes current outreach and response information for people experiencing unsheltered homelessness.

Review homelessness response
Role: qualified hospital behavioral-health crisis and care pathway; geography: Raleigh and WakeMed service area; cost/eligibility: clinical fit, payment, intake, and availability must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

WakeMed mental-health crisis services

WakeMed describes current mental-health crisis and behavioral-health access; confirm where and how to seek care before traveling.

Review crisis-care options
Role: qualified behavioral-health urgent-care pathway; geography: North Carolina service area; confirm Wake County access; cost/eligibility: age, insurance, intake, and availability must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Monarch Behavioral Health Urgent Care

Monarch describes behavioral-health urgent-care access; confirm location, hours, eligibility, and fit.

Review urgent behavioral-health care
Role: state behavioral-health crisis-services and mobile-crisis navigation pathway; geography: North Carolina; cost/eligibility: current county, provider, and service rules must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina DHHS Crisis Services

North Carolina DHHS explains 988, mobile crisis, walk-in, and other crisis-service options.

Review NC crisis services
Role: state-listed community crisis-center and behavioral-health access pathway; geography: North Carolina; confirm the nearest current center; cost/eligibility: walk-in, insurance, age, and provider rules must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina Community Crisis Centers

The state describes community crisis centers, including walk-in crisis support and questions to ask about current access.

Review community crisis centers
Role: national crisis-counseling and behavioral-health navigation line; geography: United States; cost/eligibility: call or text 988 and confirm language or accessibility options; emergency limit: call 911 for immediate physical danger or medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

988 Suicide & Crisis Lifeline

Call or text 988 for crisis support and connection to current local resources. It is not a cleanup, housing, or emergency-dispatch service.

Call or text 988 988
Role: domestic-violence crisis counseling and safety-planning pathway; geography: Wake County; cost/eligibility: current safety, shelter, and advocacy options must be confirmed; emergency limit: call 911 for immediate danger or a crime in progress. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

InterAct of Wake immediate support

InterAct provides current immediate-support and safety-planning information for people affected by domestic violence and sexual assault.

Review immediate support
Role: state benefits and human-services navigation pathway; geography: North Carolina; cost/eligibility: income, household, program, and application rules must be confirmed; emergency limit: not emergency shelter, crisis care, or a same-day benefit guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina low-income services

NC DHHS identifies current health, child-care, housing, financial, and nutrition-assistance pathways.

Review low-income services
Role: state emergency-housing and homelessness-system information pathway; geography: North Carolina; cost/eligibility: local coordinated-entry, shelter, and program rules must be confirmed; emergency limit: not immediate shelter placement or emergency dispatch. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina Emergency Solutions Grant guidance

The state explains emergency-housing and shelter-system pathways and directs people to NC 211 and local coordinated entry.

Review emergency-housing guidance
Role: public-transit information and trip-planning pathway; geography: Raleigh; cost/eligibility: routes, fares, schedules, and service changes must be confirmed; emergency limit: not emergency transportation or medical transport. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

GoRaleigh public transportation

The city transportation pages identify GoRaleigh and current public-transit information.

Review public transportation
Role: ADA paratransit eligibility and application pathway; geography: Raleigh service area; cost/eligibility: eligibility, certification, reservations, and fare rules must be confirmed; emergency limit: not emergency medical transportation. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

GoRaleigh Access

GoRaleigh Access provides current information for people who may qualify for ADA paratransit service.

Review paratransit access
Role: municipal route, schedule, and transit-navigation pathway; geography: Raleigh; cost/eligibility: current route, fare, accessibility, and service-change rules must be confirmed; emergency limit: not emergency transportation. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh bus routes and schedules

Use the city's current route and schedule page to plan a trip and confirm service before leaving home.

Check routes and schedules
Role: official county-seat and county-government verification pathway; geography: North Carolina; cost/eligibility: department jurisdiction and current contact route must be confirmed; emergency limit: not emergency response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina county-government directory

North Carolina's official county-government directory lists Wake County with Raleigh as its county seat and links people to county government.

Verify county government

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: nonprofit day-services and basic-needs pathway; geography: Raleigh and Wake County; cost/eligibility: current services, hours, identification, and availability must be confirmed; emergency limit: not emergency dispatch or a housing-placement guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Oak City Cares

Oak City Cares offers a local access point for basic needs and connection to community services; confirm current day-service scope before visiting.

Review basic-needs services
Role: nonprofit food-access and nutrition-support pathway; geography: central and eastern North Carolina; confirm Wake County program fit; cost/eligibility: program, household, and distribution rules must be confirmed; emergency limit: not emergency food delivery or medical care. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Inter-Faith Food Shuttle

The Food Shuttle describes current food-access and community nutrition programs serving the region.

Review food-access programs
Role: regional food-bank and partner-agency navigation pathway; geography: central and eastern North Carolina; confirm Wake County access; cost/eligibility: pantry, distribution, household, and schedule rules must be confirmed; emergency limit: not emergency medical care or a same-day guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Food Bank of Central & Eastern North Carolina

The regional food bank connects people with current hunger-relief and partner-agency information.

Find food resources
Role: civil-legal information and referral pathway; geography: North Carolina, including Wake County; cost/eligibility: case type, income, conflict, and intake rules must be confirmed; emergency limit: not emergency response or a substitute for 911. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Legal Aid of North Carolina

Legal Aid NC provides current civil-legal information and intake routes; ask whether the housing or benefits issue fits its scope.

Review legal-help options
Role: community-resource referral and navigation line; geography: North Carolina; cost/eligibility: ask about current referral and program rules; emergency limit: not 911, crisis care, shelter placement, or a same-day service guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

NC 211 community navigation

Use NC 211 to ask about current local food, housing, utility, transportation, health, and other community resources.

Call 211 for referrals 211
Role: municipal waste-preparation and collection-information pathway; geography: City of Raleigh; cost/eligibility: address, item, preparation, pickup, and fee rules must be confirmed; emergency limit: not a cleanup contract, hazardous-material response, or emergency service. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh garbage, recycling, and yard-waste preparation

The city explains current preparation and collection information for garbage, recycling, and yard waste.

Review collection guidance
Role: municipal disposal, reuse, and waste-navigation pathway; geography: Raleigh and served addresses; cost/eligibility: material, residency, vehicle, hours, and fee rules must be confirmed; emergency limit: not hazardous-material emergency response or private-property cleanup. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh Landfill and Reuse

Use the city's landfill and reuse hub to identify current disposal and reuse information before moving materials.

Review disposal and reuse options
Role: county public-health information and referral pathway; geography: Wake County; cost/eligibility: program, clinic, household, and appointment rules must be confirmed; emergency limit: not emergency medical care or crisis dispatch. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Wake County Public Health community programs

Use Wake County Public Health to find current community-health programs and the department serving a specific need.

Review community-health options
Role: municipal housing-code and property-condition contact pathway; geography: City of Raleigh; cost/eligibility: address, property type, complaint route, and notice process must be confirmed; emergency limit: not emergency response or private-property cleanup. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh housing-code contact pathway

Use the current housing and building standards page to identify the right city code or inspection route for an address.

Ask about a property-safety concern
Role: public-transit trip-planning and service-information pathway; geography: Raleigh; cost/eligibility: route, fare, schedule, and accessibility details must be confirmed; emergency limit: not emergency transportation or medical transport. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Raleigh transit trip planning

Use Raleigh's transportation pages to plan a route to an appointment, resource, or public office.

Plan a transit trip
Role: homelessness-system housing-navigation pathway; geography: Wake County; cost/eligibility: assessment, documentation, vulnerability, and availability rules must be confirmed; emergency limit: not immediate shelter placement or a housing guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Wake County coordinated-entry housing navigation

The Wake Continuum of Care explains the coordinated-entry pathway; confirm the current access point before sharing personal information.

Review housing navigation
Role: state benefits and human-services navigation pathway; geography: North Carolina; cost/eligibility: income, household, program, and application rules must be confirmed; emergency limit: not emergency shelter, crisis care, or a same-day benefit guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina benefits and human services

Review the state low-income-services hub for current food, health, housing, child-care, and financial-assistance pathways.

Review benefits and assistance
Role: state emergency-housing and shelter-system information pathway; geography: North Carolina; cost/eligibility: local coordinated-entry and shelter rules must be confirmed; emergency limit: not emergency dispatch or immediate placement. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina emergency-housing navigation

Use the state's emergency-solutions guidance to understand local shelter and coordinated-entry referral routes.

Review emergency-housing pathways
Role: qualified hospital behavioral-health and crisis-care pathway; geography: Raleigh and WakeMed service area; cost/eligibility: clinical fit, payment, intake, and availability must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

WakeMed behavioral-health access

Use WakeMed's behavioral-health pages to identify current crisis and care options, then confirm the right intake route.

Review behavioral-health care
Role: qualified behavioral-health urgent-care and crisis pathway; geography: North Carolina service area; confirm Wake County access; cost/eligibility: location, age, insurance, intake, and availability must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Monarch behavioral-health urgent care

Review Monarch's current behavioral-health urgent-care information and confirm location, hours, and fit before traveling.

Review urgent-care access
Role: nonprofit crisis counseling, advocacy, and safety-planning pathway; geography: Wake County; cost/eligibility: current safety, shelter, and advocacy options must be confirmed; emergency limit: call 911 for immediate danger or a crime in progress. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

InterAct safety planning

InterAct's immediate-support page provides current safety-planning and crisis-support information for domestic violence and sexual assault.

Review safety-planning support
Role: state community-crisis-center and behavioral-health access pathway; geography: North Carolina; confirm the nearest current center; cost/eligibility: walk-in, insurance, age, and provider rules must be confirmed; emergency limit: call 911 for immediate danger or a medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

North Carolina community crisis centers

Use the state crisis-center information to ask about current walk-in locations and service scope.

Review crisis-center options
Role: national poison-information and exposure-triage pathway; geography: United States; cost/eligibility: call for current exposure guidance and follow instructions; emergency limit: call 911 for collapse, trouble breathing, seizure, or immediate life danger. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.

Poison Help

Call Poison Help for current guidance about a suspected poisoning or exposure; do not wait for a web page if someone is seriously ill.

Call Poison Help 800-222-1222

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Raleigh, North Carolina, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight