A Hoarding Alliance local resource guide
A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Eugene or Lane County.
Start here - Fight the Blight
Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns, including people who are directly affected and supporters who want to learn how to provide support. People in Eugene and Lane County can also use current city, county, state, nonprofit, peer-support, qualified-care, housing, shelter, food, benefits, legal, code, transportation, and practical pathways. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, privacy, and safety rules.
For immediate danger, fire, serious injury, violence, or a life-threatening medical emergency, call 911. For behavioral-health crisis support, call or text 988 or call the Lane County Crisis Line at 541-682-1001. For housing, food, utilities, transportation, and other basic-needs navigation, call 211 or use Oregon 211info. Confirm the current local response before relying on it.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
211info offers information and referral for Oregon residents. Ask for Lane County options and confirm the current provider, address, hours, eligibility, transportation, and wait time before relying on a referral.
The City of Eugene maintains a current starting point for shelter, food, showers, laundry, housing assessments, crisis support, health care, outreach, and other local services. The city cautions that provider information can change, so confirm details directly before traveling or relying on a referral.
Lane County Behavioral Health provides outpatient services and care coordination for people residing in Lane County. Ask about current access, Oregon Health Plan or sliding-scale options, provider availability, and whether a concern fits outpatient care. This is qualified care, not a cleanup provider or emergency dispatch service.
Lane County describes homelessness-prevention programs for residents who are unstably housed or at imminent risk of homelessness. Services can include rent or utility support, arrears, landlord engagement, and case management. Ask about current intake, waitlists, documents, and household eligibility.
Lane County Coordinated Entry connects households experiencing homelessness with a standard assessment and possible referral to housing programs. All households in a housing crisis can seek resources, while placement on the central waitlist requires meeting the county's homelessness criteria. It is not immediate housing, a cleanup service, or a guarantee of placement.
The International OCD Foundation directory can be searched by Eugene, ZIP code, or full address for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. IOCDF says it does not endorse listed providers. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.
Call or text 988 for emotional distress, a mental-health or substance-use crisis, or concern about someone else. 988 is not a cleanup provider and does not guarantee an in-home response; call 911 for immediate danger.
Lane County directs adults to the Lane County Crisis Line for 24/7 crisis support and to Mobile Crisis Services for community-based response. Call or text 988, call the county line, or call 911 when appropriate. This is not routine decluttering or property cleanup.
The City explains how Lane County Mobile Crisis Services can be reached through 988, the county crisis line, or 911. The mobile team works in community settings to de-escalate and stabilize behavioral-health crises. Confirm current response hours and limits before relying on it for a non-crisis concern.
Lane County provides protective-services pathways for people with severe and persistent mental illness over age 18 and for adults with a physical disability or adults age 65 and older. Reports are confidential and may lead to investigation or services; they do not guarantee a particular intervention. For immediate danger, call 911.
Eugene Code Compliance accepts complaints about potential code violations and can investigate nuisance, zoning, building, and property-condition concerns. A complaint may lead to notice, correction deadlines, or enforcement; it is not a voluntary cleanup service or a guarantee of funding.
The City says renters should notify the owner or property manager in writing and follow the program's process before filing a covered rental-housing complaint. Ask about accommodations, documentation, inspection scope, and whether the concern fits the program.
Hope and Safety Alliance provides crisis support by phone, text, or drop-in for domestic-violence survivors, with safety planning, advocacy, shelter, and referrals. It is not a general cleanup provider. Use the crisis line when safety is the concern.
SASS offers crisis and support services by phone and appointment for survivors of sexual violence and their loved ones. It is not a general hoarding-support or cleanup service, but may be an important safety pathway when trauma and housing concerns overlap.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Community Supported Shelters helps people experiencing homelessness through shelter and intentional-community programs, with outreach and resource navigation in Eugene. Confirm current eligibility, locations, intake process, and capacity before relying on a placement.
Eugene Mission describes low-barrier shelter with meals and showers for adults. Shelter availability, intake time, length of stay, and program rules can change, so call or check in directly before relying on it.
White Bird offers information and referral, crisis support, medical services, outreach, case management, housing and benefits navigation, hygiene supplies, and other basic-needs connections. Confirm which office or service is current; CAHOOTS is not presented here as a full-service mobile-crisis program.
White Bird NEST provides resource navigation and outreach, including connections to primary care, case management, housing lists, substance-use treatment, mental-health services, SSI or SSDI help, document recovery, and transportation. Ask about current service area and hours.
The City and county resource pages identify Catholic Community Services as a local pathway for food, hygiene, documents, SNAP enrollment, housing assessments, and prevention help. Confirm current hours, income rules, appointment requirements, and funding availability.
First Place Family Center is listed by the City as a resource for families with children, including showers, laundry, food help, childcare, and other support. Ask about current hours, family eligibility, and how to access a specific service.
Hosea Youth Services supports youth and young adults who are homeless or at risk, with food, clothing, toiletries, showers, laundry, lockers, pet kennels, referrals, and a safe place off the street. Confirm current age range, hours, and capacity.
The Lane County Legal Aid Office provides intake and representation for eligible low-income residents, often involving housing, public benefits, family law, domestic violence, and elder law. Legal aid does not guarantee representation and is not an emergency or cleanup service.
The City maintains renter resources that include tenant education, the Springfield-Eugene Tenant Association hotline, eviction-defense information, Lane County Legal Aid, and Oregon Law Help. Confirm current contact details and deadlines before relying on a referral.
Eugene describes city-supported sites with shelter, showers, laundry support, case management, storage, navigation, and limited pet accommodations. Sites have different entry requirements, including medical referral for some locations. Confirm which sites are open and how to apply.
Eugene's official community resource guide collects local housing, food, legal, youth, mental-health, and practical referrals. It is useful for orientation, but confirm every provider directly because contact details, funding, and hours can change.
FOOD for Lane County maintains a free-food finder and works with local partners to provide food boxes, pantries, and meals. Lane County asks residents to verify current locations and hours before visiting. This is practical food support, not hoarding-disorder care or emergency dispatch.
RideSource is curb-to-curb public transportation for eligible riders who cannot use fixed-route buses because of a disability. Apply for an assessment and ask about current service boundaries, fares, scheduling, and Oregon Health Plan transportation benefits. It is not emergency transportation or a moving service.
The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether the requested support is available in Eugene.
Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.
A note from the Alliance
This guide is anchored in Eugene, Oregon, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight