A Hoarding Alliance local resource guide

Hoarding support in Roseburg, Oregon.

You deserve support that starts with your priorities, not pressure to clear everything at once. Whether you are directly affected, supporting someone you love, or trying to address a safety or housing concern, choose one manageable next step.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can start with a conversation, not a cleanout.

Fight the Blight is the nonprofit front door for hoarding-related conversations and virtual groups. The Peer Tree is a separate private-pay support pathway. Unburied offers digital peer support; it is not therapy or emergency support. Local organizations set their own services, eligibility, and fees.

Begin with a respectful conversation about what matters to you, a loved one, or a community concern. Ask about current virtual-group options and whether any funded local pathway may fit; no whole-home cleanout is required to reach out.

Role: nonprofit hoarding-support conversation and virtual-group front door | geography: online; ask about Douglas County fit | cost/eligibility: first contact is free; funded programs have separate rules | emergency limit: not crisis dispatch, clinical care, or cleanup

For immediate danger

For immediate danger, fire, serious injury, or urgent medical need, call 911. For emotional distress or a mental-health or substance-use crisis, call or text 988; Adapt also publishes a Douglas County crisis line. Peer support and this guide are not emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support and practical assistance | geography: ask about Roseburg/Douglas County service reach | cost/eligibility: paid services; request current rates and scope | emergency limit: not emergency response or clinical treatment | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

The Peer Tree

A separate private-pay pathway for support, organizing, sorting, or cleaning-related help. Ask about service area, consent-centered scope, staffing, rates, and what will not be done before making a plan.

Role: digital peer support and self-guided tools | geography: online | cost/eligibility: check current access and any plan terms | emergency limit: not therapy, crisis response, or emergency support | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Unburied

A digital place for peer connection and practical tools for people affected by hoarding or clutter, including friends and family. Use it for ongoing peer support, not urgent care or a clinical assessment.

Role: emotional-distress and behavioral-health crisis support | geography: United States, including Douglas County | cost/eligibility: call or text 988; no payment promise implied | emergency limit: not a substitute for 911 when danger is immediate | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress or a mental-health or substance-use crisis. If someone is in immediate danger, has a serious injury, or needs urgent fire or medical response, call 911.

Role: statewide health and social-service navigation | geography: Oregon; ask for Douglas County options | cost/eligibility: referral navigation; individual programs set rules and fees | emergency limit: not dispatch or clinical crisis care | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

211info Oregon

Ask a navigator about currently listed food, housing, utility, behavioral-health, and transportation pathways. Confirm the provider's current intake, location, and eligibility before traveling or relying on a referral.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: immediate police, fire, and emergency medical response | geography: Roseburg and Douglas County | cost/eligibility: for immediate danger or urgent emergency | emergency limit: emergency response only | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Emergency services — 911

Call 911 for immediate danger, fire, serious injury, or urgent medical need. Do not wait for an appointment, referral, peer group, or cleanup service.

Role: behavioral-health crisis services and mobile-crisis contact | geography: Douglas County; confirm response area | cost/eligibility: ask about current access and coverage | emergency limit: call 911 for immediate danger or urgent medical response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Adapt Douglas County crisis services

Adapt lists crisis services at its Roseburg location and a Douglas County crisis line. Ask the provider what response is available for the situation and location; this is not a guarantee of on-scene response.

Role: emotional-distress and behavioral-health crisis support | geography: Oregon and nationwide | cost/eligibility: call or text 988 | emergency limit: 911 for immediate danger, fire, or urgent medical need | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Oregon 988 crisis support

Call or text 988 for a mental-health or substance-use crisis or emotional distress. A crisis line does not guarantee local ongoing treatment, housing, or cleanup.

Role: report and response pathway for suspected abuse or neglect of a vulnerable adult | geography: Douglas County | cost/eligibility: contact APS to discuss the concern and criteria | emergency limit: not a substitute for 911 in immediate danger | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas County Adult Protective Services

Douglas County Senior Services publishes the local APS contact for suspected abuse or neglect of vulnerable adults. Share only information needed for a safety concern; APS determines its authority and response.

Role: county law enforcement and public-safety information | geography: unincorporated Douglas County; jurisdiction varies | cost/eligibility: use official contact instructions | emergency limit: call 911 for emergencies | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas County Sheriff’s Office

Use the Sheriff's official site for non-emergency contact and county public-safety information. Roseburg city matters may fall to Roseburg Police; verify jurisdiction before making a non-emergency report.

Role: city law enforcement and non-emergency public-safety contact | geography: Roseburg city limits | cost/eligibility: use posted city contact instructions | emergency limit: call 911 for emergencies | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Roseburg Police Department

The Douglas County resource directory links to Roseburg Police. For a non-emergency concern, confirm the correct jurisdiction and current contact instructions; a referral does not guarantee a particular enforcement outcome.

Role: shelter and housing/homeless-services entry point | geography: Roseburg; ask about Douglas County reach | cost/eligibility: intake and eligibility apply; call first | emergency limit: not emergency dispatch and no bed is guaranteed | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

UCAN Gary Leif Navigation Center

UCAN identifies the Gary Leif Navigation Center as a Roseburg shelter and housing-services location. Call before traveling to ask about current intake, access, capacity, and any immediate safety plan.

Role: victim services and crisis advocacy | geography: ask Aviva to confirm Douglas County coverage | cost/eligibility: confidential options and eligibility are provider-defined | emergency limit: not emergency dispatch | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Aviva Victim Services

Douglas County's resource page lists Aviva among crisis services. Ask Aviva directly about the specific safety concern, service area, confidentiality, and current access before sharing sensitive details.

Role: domestic-violence and family-safety support | geography: ask about Douglas County access | cost/eligibility: confirm current services and eligibility | emergency limit: call 911 for immediate danger | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

PEACE at Home

Douglas County lists PEACE at Home as a crisis-services partner. Contact the organization through its current official channel to confirm safe ways to connect, service area, and availability.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: qualified behavioral-health care | geography: 621 W. Madrone Street, Roseburg; ask about wider service reach | cost/eligibility: confirm insurance, fees, intake, fit, and wait | emergency limit: routine outpatient care; use crisis contacts for urgent needs | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Adapt Integrated Health Care — adult outpatient mental health

Adapt lists adult outpatient mental-health services at its Roseburg location. Ask about the specific service, payer, intake steps, age/program fit, appointment availability, and current wait; no hoarding specialty is claimed.

Role: one-time emergency social-needs case-management and referral service | geography: Douglas County; Roseburg office | cost/eligibility: published walk-in windows; confirm current schedule | emergency limit: not 911 or clinical crisis response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Adapt — open-access case management

Adapt describes a no-referral, no-prior-enrollment open-access case-management option on Tuesdays and Thursdays at the Roseburg office. Confirm the current walk-in hours and scope before traveling; this is not a promise of funds or housing.

Role: medical and behavioral-medicine provider | geography: 621 W. Madrone Street, Roseburg | cost/eligibility: confirm patient status, insurance, fees, and appointments | emergency limit: routine clinic; 911 for urgent emergencies | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Adapt — primary care and behavioral medicine

Adapt lists primary care and behavioral medicine at its Roseburg location. Call for current service availability and fit; listing the clinic does not imply endorsement or verify a particular clinician's specialty.

Role: local coordinated-care organization and member resource navigation | geography: Douglas County/Oregon Health Plan members; confirm plan coverage | cost/eligibility: membership and covered-benefit rules apply | emergency limit: not an emergency service | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Umpqua Health Alliance

Douglas County's resource guide links Umpqua Health Alliance for Oregon Health Plan coverage. Members can confirm their assigned plan, covered care, behavioral-health access, and non-emergency medical-transportation options directly.

Role: aging, caregiver, nutrition, and protective-services navigation | geography: Douglas County; office in Roseburg | cost/eligibility: some programs target people age 60+; ask about each program | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas County Senior Services

The county describes Senior Services as an area agency on aging serving older adults and their caregivers. Ask about meals, caregiver support, and local access; program participation and in-home services have separate criteria.

Role: free information and navigation for aging and disability supports | geography: Oregon, including Douglas County | cost/eligibility: counseling is stated as free; programs have separate rules | emergency limit: not crisis or emergency response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Oregon Aging and Disability Resource Connection

Douglas County Senior Services points to ADRC as an information and options-navigation resource and lists its toll-free number. Ask about accessible services and local providers; ADRC is not itself a housing or care award.

Role: accredited claims advocacy and VA-benefit education | geography: 1036 SE Douglas Avenue, Roseburg | cost/eligibility: veterans, dependents, and survivors; benefit criteria vary | emergency limit: not crisis care | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas County Veterans Service Office

The county says accredited veteran service officers help eligible veterans and family members understand and prepare benefit claims. Call about appointments and documents; the office does not determine VA eligibility or guarantee an award.

Role: Veterans Health Administration medical and behavioral-health care | geography: Roseburg; VA eligibility rules apply | cost/eligibility: confirm enrollment, coverage, and appointment availability | emergency limit: use 911 for urgent danger outside clinic pathway | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Roseburg VA Medical Center

The VA lists a medical center in Roseburg. Veterans should confirm enrollment, department access, cost, and appointment availability directly; this is not a general public clinic.

Role: food-bank network, pantry, kitchen, and mobile-outpost information | geography: Douglas County | cost/eligibility: pantry income guidelines apply; kitchens may have different access | emergency limit: not emergency medical support | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

UCAN — food bank and food assistance

UCAN describes its food bank warehouse, pantry network, kitchens, and rural Outpost. Check the current Douglas County pantry list and call before travel to confirm hours, requirements, and stock.

Role: local food pantry | geography: Roseburg; confirm its current service area | cost/eligibility: pantry rules may apply; verify before visiting | emergency limit: not emergency dispatch | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

FISH of Roseburg Food Pantry

UCAN's current Douglas County pantry directory lists FISH of Roseburg. Confirm the latest hours, household rules, documentation, and food availability directly before traveling.

Role: community food pantry | geography: Roseburg | cost/eligibility: confirm current household rules and schedule | emergency limit: not emergency response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Roseburg Dream Center pantry

The county resource page and UCAN pantry directory list this Roseburg food pathway. Verify current hours, food availability, and eligibility directly before making a trip.

Role: housing stabilization, homeless-services, and shelter intake navigation | geography: Douglas County; Roseburg location | cost/eligibility: individual programs screen for need and eligibility | emergency limit: no immediate placement or bed is guaranteed | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

UCAN — housing and homelessness services

UCAN describes help for people without housing or at risk of losing it and publishes an intake contact for Douglas County. Call first about current access, location, screening, and capacity; do not assume a same-day bed.

Role: low-rent public housing | geography: properties include Roseburg and other Douglas County communities | cost/eligibility: income, screening, and waitlist rules apply; rent generally tied to adjusted income | emergency limit: not emergency shelter | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Housing Authority of Douglas County — public housing

HADCO describes public housing units and says waiting lists vary by unit size and location. Contact the authority for current Roseburg application status, estimate, eligibility, and accommodation process; availability is not assured.

Role: Section 8 voucher and affordable-housing program information | geography: Douglas County | cost/eligibility: household and federal-program criteria apply; openings and waitlists change | emergency limit: not an emergency placement service | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Housing Authority of Douglas County — rental programs

HADCO describes voucher and affordable-housing programs. Ask which lists are open, what documents are required, and whether a voucher or property is a fit; the web page does not establish immediate availability.

Role: housing and homelessness support | geography: ask about Douglas County locations and current service area | cost/eligibility: program-specific eligibility and capacity apply | emergency limit: not 911 or a guaranteed shelter bed | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Housing First Umpqua

Douglas County lists Housing First Umpqua among its service-connection resources. Use the organization's current official contact to confirm what programs are open and whether they serve the specific situation.

Role: utility-bill assistance and home weatherization information | geography: Douglas County; confirm address coverage | cost/eligibility: income, funding, and bill-holder criteria apply | emergency limit: no payment or repair is guaranteed | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

UCAN — utility assistance and weatherization

UCAN says it may help eligible households facing utility hardship or needing home-comfort improvements. Ask whether applications are open, what funds remain, who must be on the account, and which repairs qualify.

Role: public fixed-route bus service | geography: greater Roseburg and listed connecting communities | cost/eligibility: routes, schedule, fares, and reduced-fare rules change; check current timetable | emergency limit: not emergency transportation | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Umpqua Transit (UTrans)

The county directory identifies UTrans as public transportation, and its official site publishes routes and service information. Confirm the exact stop, day, fare, wheelchair access, and current schedule before planning an appointment trip.

Role: community transportation network including Dial-A-Ride | geography: listed Douglas County communities, including Roseburg | cost/eligibility: booking, service area, eligibility, and fare must be confirmed | emergency limit: non-emergency transportation only | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas Rides

Adapt's transportation page describes Douglas Rides as a county network. Call to check whether a particular address and trip qualify, how much advance notice is needed, accessibility arrangements, and current fare.

Role: state food-benefit application and information | geography: Oregon residents | cost/eligibility: household, income, and program rules apply | emergency limit: not immediate food delivery | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Oregon SNAP food benefits

Oregon ODHS explains SNAP and how to apply. Use the state to check current income rules, required documents, and application status; a listing is not an eligibility decision.

Role: Oregon Medicaid coverage and enrollment information | geography: Oregon residents | cost/eligibility: state eligibility and covered-service rules apply | emergency limit: use 911 for urgent emergencies | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Oregon Health Plan

Oregon's official OHP page explains coverage and enrollment. Check current eligibility, renewal status, assigned coordinated-care organization, and behavioral-health benefits with the state or plan.

Role: solid-waste drop-off and disposal information | geography: Roseburg Transfer Station; confirm facility and county rules | cost/eligibility: load, material, residency, and fees vary | emergency limit: not a cleanup crew or hazardous-material response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Roseburg Transfer Station — Douglas County Solid Waste

The county solid-waste site lists the Roseburg Transfer Station and current facility information. Confirm hours, accepted materials, exact-load charges, and hazardous-waste instructions before hauling; a transfer station is not whole-home cleanout support.

Role: case management for eligible people with intellectual or developmental disabilities | geography: Roseburg/Douglas County; confirm office coverage | cost/eligibility: eligibility and referral criteria apply | emergency limit: not a crisis service | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Community Living Case Management

Douglas County's directory lists Community Living Case Management in Roseburg. Ask the provider or county developmental-disabilities office about eligibility, referral, service scope, and whether a specific need fits.

Role: non-clinical mental-health recovery community and work-ordered day program | geography: Roseburg | cost/eligibility: ask about membership and participation requirements | emergency limit: supplements, but does not replace, treatment or crisis care | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Chadwick Clubhouse

The clubhouse describes a community program for adults living with mental-health challenges. Call to ask about visiting, membership, schedule, and fit; it is not therapy or hoarding-specific support.

Role: peer-led mental-health support and education | geography: statewide online groups; verify Douglas County access | cost/eligibility: group-specific registration and age rules apply | emergency limit: not therapy or crisis response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

NAMI Oregon peer and family support groups

NAMI Oregon lists online Connection and Family Support groups for Oregon residents. Check the current calendar and registration; these are mental-health peer groups, not a hoarding-specific group or clinical service.

Role: county-assembled referral directory and resource-fair information | geography: Douglas County | cost/eligibility: each listed program sets its own rules | emergency limit: directory only, not dispatch or direct service | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas County resource guide and Connecting Point

The county's LPSCC page links food, housing, care, crisis, and community resources and publishes Connecting Point information. The county cautions that its guide is not comprehensive; verify each provider directly.

Role: substance-use assessment and treatment provider | geography: Douglas County/Roseburg programs; confirm site and program | cost/eligibility: assessment, coverage, fees, and admission criteria apply | emergency limit: routine or scheduled care is not 911 response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Adapt Integrated Health Care — substance-use services

Adapt lists outpatient and other substance-use services in Douglas County. Ask about the service requested, medical needs, intake schedule, insurance, cost, and availability; no particular level of care is promised.

Role: veterans-benefit navigation and accredited claims assistance | geography: Douglas County | cost/eligibility: veteran/dependent/survivor criteria apply | emergency limit: not health crisis response | Confirm current hours, cost, geography, eligibility, and access directly; inclusion is not endorsement or a promise of availability.

Douglas County Veterans Administration claims information

The county Veterans Service Office can explain claims steps and documents. Confirm eligibility and appointment access with an accredited VSO; benefits are decided by the responsible agency.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Roseburg, Oregon, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight