A Hoarding Alliance local resource guide

Hoarding support in Eau Claire, Wisconsin.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Eau Claire or Eau Claire County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns, including people who are directly affected and supporters who want to learn how to provide support. People in Eau Claire and Eau Claire County can also use current city, county, state, nonprofit, peer-support, qualified-care, housing, shelter, food, benefits, legal, code, disposal, and practical pathways. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, privacy, and safety rules.

For immediate danger

For immediate danger, fire, serious injury, violence, or a life-threatening medical emergency, call 911. For behavioral-health crisis support, call or text 988 or call Northwest Connections at 888-552-6642. For housing, food, utilities, transportation, and other basic-needs navigation, call 211 or 800-362-8255. Confirm the current local response before relying on it.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Qualified psychiatry, psychology, psychotherapy, counseling, group, and inpatient behavioral-health pathway · Eau Claire; clinical, insurance, payment, and appointment rules apply

Mayo Clinic Health System Psychiatry and Psychology

Mayo Clinic Health System lists psychiatry and psychology services in Eau Claire, including psychiatric evaluation, medication management, psychological testing, psychotherapy, counseling, group therapy, addictions services, and inpatient and partial-hospitalization pathways. Ask about current availability, insurance, cost, and whether the service fits the concern; this is qualified care, not a cleanup provider.

Peer-led mental-health education, family support, and recovery connection · Eau Claire, Chippewa, and Dunn counties; schedules and group availability vary

NAMI Chippewa Valley

NAMI Chippewa Valley offers support groups, education, and community presentations for people living with mental-health concerns and the people who support them. These services are educational and peer-based rather than therapy, emergency response, or cleanup. Confirm the current group schedule and whether an online or in-person option fits.

Free, confidential health and human-services navigation · Eau Claire County and western Wisconsin; referral, program, and capacity rules apply

Great Rivers 211 Wisconsin

Great Rivers 211 helps connect people with food, housing, utility, health, legal, transportation, and support resources and maintains an information and referral line. It is a navigation service, not a guaranteed placement, funding source, cleanup provider, or emergency-dispatch substitute.

County behavioral-health, adult-safety, benefits, housing, and social-service navigation · Eau Claire County; criteria, reporting, and program rules apply

Eau Claire County Human Services

Eau Claire County Human Services lists behavioral-health crisis and non-crisis access, abuse-or-neglect contacts, and county social-service pathways. Ask which current program or intake route fits the situation; call 911 for immediate danger. A county referral is not a guaranteed service, placement, or cleanup response.

Public-health, environmental-health, housing-safety, clinic, and report-a-concern pathway · Eau Claire and Eau Claire County; inspection and reporting rules apply

Eau Claire City-County Health Department

The City-County Health Department provides inspections, clinics, environmental-health services, housing-related work, and report-a-concern pathways. It lists after-hours reporting contacts for public-health emergencies and imminent hazards. This is a public-health and safety pathway, not crisis counseling or cleanup.

Qualified-care and support search · national directory with Wisconsin and telehealth possibilities; providers self-report and payment and licensure rules vary

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. Listings are not endorsements. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch · Eau Claire and Eau Claire County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

24/7 mental-health and substance-use crisis support · United States and Wisconsin; not a substitute for 911 when danger is immediate

988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a mental-health or substance-use crisis. 988 can provide crisis support and connection; call 911 for immediate danger, fire, serious medical emergency, or emergency dispatch.

24/7 behavioral-health crisis assessment, intervention, safety planning, and mobile-response pathway · Eau Claire County; response and placement rules apply

Northwest Connections and Eau Claire County Crisis Services

Eau Claire County says Northwest Connections provides 24/7 mental-health crisis services, including risk assessment, intervention, safety planning, telephone support, and possible mobile on-site response. Call for an assessment; this is crisis navigation and qualified care, not cleanup or guaranteed emergency transport.

County abuse, neglect, and adult-safety reporting and navigation · Eau Claire County; screening, reporting, and investigation rules apply

Eau Claire County Adult-Safety Reporting

Eau Claire County Human Services lists an abuse-or-neglect contact for concerns that may require county intervention. Call during the listed business hours for guidance and use the after-hours law-enforcement contact when appropriate; call 911 for immediate danger. This is not a cleaning service and may not fit every clutter situation.

Domestic-violence and sexual-assault emergency shelter, advocacy, safety planning, and legal-support pathway · Eau Claire and surrounding counties; confidential intake and capacity rules apply

Bolton Refuge House

Bolton Refuge House operates an emergency shelter for people in imminent danger of violence and a confidential crisis line answered 24 hours a day, 365 days a year. Services are for domestic-violence and sexual-assault concerns, not general hoarding support. Shelter is described as no-cost to victims; confirm safe contact and current availability.

After-hours public-health and imminent-hazard reporting · Eau Claire and Eau Claire County; public-health and emergency-reporting rules apply

Eau Claire City-County Health Department After-Hours Reporting

The Health Department lists 715-839-4972 or 911 for after-hours reporting. Use 911 for an immediate emergency; use the health department pathway for a public-health concern that needs the appropriate county or city response. This is not hoarding support or a general cleanup line.

City housing inspection, health-and-safety survey, and code pathway · Eau Claire city; inspection, access, notice, and enforcement rules apply

Eau Claire Housing and Inspections

The City of Eau Claire Housing Inspection Program surveys homes and may schedule required inspections to identify health and safety risks. An inspection can begin a compliance process; it is not voluntary cleanup, relocation funding, or a guarantee of a particular outcome.

Municipal garbage, recycling, large-item, yard-waste, and sanitation guidance · Eau Claire city; hauler, placement, fee, and prohibited-item rules apply

Eau Claire City Trash and Large-Item Guidance

The city explains that large items generally require advance arrangements with a refuse hauler and that garbage cannot remain on a property for more than seven days. Confirm the current hauler, accepted materials, pickup date, and fees; this is practical disposal guidance, not in-home cleanup or emergency response.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Subsidized housing and HOME tenant-based rental assistance · Eau Claire city; income, application, waitlist, and program rules apply

City of Eau Claire Housing Authority

The City of Eau Claire Housing Authority administers nine federally subsidized housing programs and says applications are being accepted for subsidized housing programs including HOME Tenant-Based Rental Assistance and authority-owned properties. Ask about current openings, reasonable accommodations, and documentation; housing assistance does not include cleanup by itself.

Community Development Block Grant, HOME, housing rehabilitation, and housing-stability programs · Eau Claire city; funding and eligibility rules apply

City of Eau Claire Housing Division

The City Housing Division administers CDBG and HOME programs and lists housing rehabilitation and rental-assistance pathways. Program funds and application windows can change; ask about current owner-occupancy, income, property, code, and documentation requirements.

Community-action, housing, energy, food, transportation, education, and poverty-reduction pathway · Eau Claire and western Wisconsin; income, household, funding, and program rules apply

Western Dairyland Economic Opportunity Council

Western Dairyland lists energy assistance and weatherization, food pantries, housing counseling, homeless prevention, rapid rehousing, permanent supportive housing, transportation, and other community programs. Many programs have income restrictions; confirm current funding, service area, and eligibility before relying on a referral.

Short-term family shelter, case management, and housing-stability pathway · Eau Claire; family composition, capacity, intake, and length-of-stay rules apply

Family Promise Chippewa Valley and Beacon House

Family Promise says Beacon House in Eau Claire provides short-term shelter and support for families without a place to stay, with space for up to six families and stays of up to 30 days. Contact the organization before traveling to ask about openings, screening, and partner referrals.

Regional food-bank and partner-program food-access connection · Eau Claire and west-central Wisconsin; partner schedules and household rules vary

Feed My People Food Bank

Feed My People distributes food through hunger-relief programs across its service region, including pantries, meal sites, and shelters. Ask which current local partner serves the household's address and confirm hours, identification, transportation, and visit rules.

State food-benefit and emergency-food navigation · Wisconsin, including Eau Claire County; income, household, application, and pantry rules apply

Wisconsin FoodShare and Emergency Food Resources

Wisconsin DHS explains FoodShare and emergency-food programs and directs residents to 211 or local food-bank partners for pantry locations and hours. Benefits and pantry access are not guaranteed; confirm current eligibility, documents, and distribution details.

Aging, disability, caregiver, long-term-care, benefits, housing, and independent-living navigation · Eau Claire County; eligibility and assessment rules apply

Aging and Disability Resource Center of Eau Claire County

The Eau Claire County ADRC connects older adults, people with disabilities, caregivers, and families to local and state resources. Ask about in-home supports, benefits, transportation, caregiver help, housing, and long-term-care options; the ADRC is a navigator and does not guarantee a service or placement.

Free civil-legal assistance for eligible low-income Wisconsin residents · housing, benefits, and consumer issues may qualify; intake and case-acceptance rules apply

Legal Action of Wisconsin

Legal Action of Wisconsin provides free civil legal aid and accepts applications online or by phone. Ask about eviction, utility, benefits, disability, consumer, or other civil matters and confirm current income, location, and case-acceptance rules.

Emergency food, rent, utility, disaster, and referral assistance · Eau Claire County; local funding, eligibility, and appointment rules apply

Salvation Army Wisconsin Service Extension

The Salvation Army lists emergency assistance across Wisconsin and identifies local service-extension pathways. Programs may include utility, rental, food, disaster, and referral assistance. Ask what current local funding and documentation requirements apply; assistance is not guaranteed.

Municipal water, wastewater, billing, service-request, and utility-emergency pathway · Eau Claire city; billing, service, after-hours, and account rules apply

Eau Claire City Utilities

The city utilities division provides water, wastewater, billing, service-request, and utility-emergency contacts. Confirm current billing assistance, shutoff, leak, sewer-backup, and service rules before relying on the city as a housing-stability pathway.

Building, property-maintenance, housing, land-use, and inspection pathway · Eau Claire city; requests, permits, and code rules apply

Eau Claire Community Development and Inspections

The city identifies Community Development and inspections as the pathway for building, housing, planning, permits, and land-use concerns. Use this for municipal property-safety or code questions, not therapy, crisis care, or cleanup; ask about the current process and notice requirements.

Housing, energy, food, and crisis-payment pathway for qualifying families with children · Wisconsin; child, income, asset, and crisis rules apply

Wisconsin Emergency Assistance

Wisconsin Emergency Assistance can provide payment and connections to resources for qualifying families facing housing, domestic-violence, fire, disaster, or energy crises. The current program requires a parent or relative caring for a child under 18 and income and asset limits; apply through the state's current process.

Fixed-route public transportation and mobility information · Eau Claire; route, fare, schedule, and accessibility rules apply

Eau Claire Transit

Eau Claire Transit provides local bus service and route information that may help people reach housing, food, health, legal, and support appointments. Check current schedules, fares, weather changes, and accessibility options; transit is not emergency response or a transport guarantee.

Private-pay hoarding support, organizing help, groups, and family guidance · broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether requested support is available in Eau Claire or Eau Claire County.

Digital peer-support pathway for people affected by hoarding and clutter concerns · online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a respectful digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Eau Claire, Wisconsin, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight