Role: county-government navigation and public-service pathway; geography: Olmsted County; cost/eligibility: ask the department about forms, fees, and jurisdiction; emergency limit: not emergency response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County government
Use the official county site to identify health, housing, human services, public safety, courts, public works, and other contacts.
Role: voluntary mobile mental-health and substance-use crisis response; geography: Olmsted County; cost/eligibility: county residents and current crisis criteria, confirm details; emergency limit: call 911 for immediate danger or medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County Crisis Response
The county team provides 24/7 crisis response, referral, and follow-up connections for youth and adults; call 1-844-274-7472 or 988.
Role: municipal law-enforcement and public-safety pathway; geography: City of Rochester; cost/eligibility: use the current non-emergency or report route; emergency limit: call 911 for immediate danger, a crime in progress, or urgent safety needs. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester Police Department
Use the official police page for emergencies, non-emergency contact, reporting, and public-safety information.
Role: fire protection, prevention, and fire-safety pathway; geography: City of Rochester; cost/eligibility: ask about inspections, permits, and safety programs; emergency limit: call 911 for a fire or immediate danger. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester Fire and Rescue
Use Fire and Rescue information for fire-safety planning, prevention, inspections, and department contacts.
Role: rental-housing safety, registration, and code pathway; geography: City of Rochester; cost/eligibility: confirm address jurisdiction, inspection, notice, and compliance rules; emergency limit: not emergency repair or legal advice. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester rental housing
The city rental-housing pages explain current housing-safety and rental-certificate routes; confirm what applies to the address.
Role: building-code, permit, and property-safety pathway; geography: City of Rochester; cost/eligibility: permit, inspection, and enforcement rules must be confirmed; emergency limit: not emergency response or a cleanup contract. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester building code
Use the city building-code route for questions about repairs, permits, occupancy, and code compliance.
Role: public-health education and referral pathway; geography: Olmsted County; cost/eligibility: programs, appointments, and eligibility vary; emergency limit: not 911, emergency medical care, or a whole-home assessment. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County Public Health
County Public Health offers prevention, health education, and connections to local programs; confirm the service that fits.
Role: county-office navigation and in-person service-location pathway; geography: Rochester and Olmsted County; cost/eligibility: office hours, appointments, and program rules must be confirmed; emergency limit: not emergency response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County Government Center
Use the county building directory to distinguish human services, housing, financial assistance, public health, and other offices.
Role: water, electric, billing, and utility-service pathway; geography: Rochester Public Utilities service area; cost/eligibility: account, assistance, shutoff, and repair rules must be confirmed; emergency limit: not emergency response or financial-assistance guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester Public Utilities
Use RPU for current utility contacts, outage information, billing questions, and available assistance referrals.
Role: household garbage, recycling, and disposal-information pathway; geography: City of Rochester; cost/eligibility: collection schedules, item rules, fees, and address eligibility must be confirmed; emergency limit: not a whole-home cleanout or emergency response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester garbage and recycling
Use the city page to locate current garbage, recycling, bulky-item, and county solid-waste information before moving material.
Role: fixed-route and public-transportation pathway; geography: Rochester area; cost/eligibility: routes, fares, paratransit, and reservations must be confirmed; emergency limit: not emergency transport or a same-day guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester Public Transit
Use Rochester Public Transit to plan trips to appointments, food, housing, and service locations; check current routes and accessibility.
Role: accessible-paratransit pathway; geography: eligible Rochester-area riders; cost/eligibility: certification, reservations, service area, and fares must be confirmed; emergency limit: not emergency transport. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Rochester Public Transit ZIPS paratransit
The city accessibility page explains the current application and reservation route for ZIPS paratransit.
Role: qualified community behavioral-health and substance-use care pathway; geography: Olmsted and Fillmore counties; cost/eligibility: anyone may request care, confirm current intake, billing, and hours; emergency limit: not 911 or a substitute for crisis response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Zumbro Valley Health Center
Zumbro Valley identifies a community behavioral-health pathway with sliding-fee availability; call before traveling.
Role: walk-in crisis receiving and stabilization pathway; geography: southeastern Minnesota, with current service hours to confirm; cost/eligibility: ask about age, location, and access rules; emergency limit: call 911 for immediate danger or medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Southeast Regional Crisis Center
The county identifies SERCC at 2121 Campus Drive SE and notes current hours can change; call 1-844-274-7472 or 988 first when appropriate.
Role: domestic-violence advocacy, emergency shelter, and transitional-housing pathway; geography: southeastern Minnesota; cost/eligibility: safety assessment, household, and space rules must be confirmed; emergency limit: call 911 for immediate danger. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Women’s Shelter and Support Center
The center provides confidential advocacy and shelter options for people affected by domestic violence; use the crisis line before traveling.
Role: victim-assistance and safety-planning pathway; geography: Olmsted County; cost/eligibility: victim-service intake and confidentiality rules must be confirmed; emergency limit: call 911 for immediate danger. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County Victim Services
County Victim Services offers office and 24/7 crisis-line contacts for people affected by crime; ask about the right advocate.
Role: free civil-legal assistance and housing-stability pathway; geography: Olmsted and neighboring southeast Minnesota counties; cost/eligibility: low-income and case-type rules must be confirmed; emergency limit: not emergency response or representation guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Southern Minnesota Regional Legal Services
SMRLS lists no-cost civil-legal help for eligible clients, including housing, benefits, consumer, and elder issues.
Role: national behavioral-health crisis call, text, and chat pathway; geography: United States, with local routing when available; cost/eligibility: free crisis support, confirm the best current route; emergency limit: call 911 for immediate danger or medical emergency. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
988 Suicide and Crisis Lifeline
Call or text 988 for confidential crisis support and connection to local behavioral-health resources.
Role: poison-exposure information and triage pathway; geography: United States; cost/eligibility: call for current guidance; emergency limit: call 911 for collapse, trouble breathing, seizure, or immediate medical danger. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Poison Help
Poison Help connects callers with poison specialists; do not wait for symptoms when a possible exposure is urgent.
Role: sheriff, emergency-management, and public-safety navigation pathway; geography: Olmsted County; cost/eligibility: use the department route that fits the situation; emergency limit: call 911 for immediate danger, fire, medical emergency, or urgent police/EMS response. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County public-safety services
Use the county public-safety page to distinguish emergency response, law enforcement, preparedness, and non-emergency contacts.
Role: public-health contact and referral pathway; geography: Olmsted County; cost/eligibility: appointment, program, and documentation rules must be confirmed; emergency limit: not emergency medical care or a same-day service guarantee. | Confirm current intake, eligibility, geography, fees, hours, accessibility, and capacity before relying on a referral.
Olmsted County Public Health contact
Use the public-health contact page to ask which current program or county service fits the household’s needs.