A Hoarding Alliance local resource guide

Hoarding support in Carlsbad, New Mexico.

You deserve support without shame or pressure to solve everything at once. Choose a next step that matters to you—safety, health, food, transportation, housing, or a conversation. You set the pace.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Choose a first step that fits

Eddy County's official history says a referendum in 1890 moved the county seat to Eddy, which was renamed Carlsbad in 1899. County government offices are located here. Ask about options and take one manageable next step. Fight the Blight is the nonprofit and virtual-group front door for hoarding-related support; ask about service area, fit, and eligibility because grant-funded help is not guaranteed. The Peer Tree is a separate private-pay pathway. Unburied offers digital peer support for people affected and friends or family supporters; it is not therapy or emergency support. We did not verify a local hoarding-specialty clinician or hoarding-specific cleanout provider, and no providers were contacted.

For immediate danger

For immediate danger, fire, or urgent medical help, call 911. For emotional crisis support, call or text 988; it is not emergency dispatch. New Mexico also lists the Crisis and Access Line at 1-855-662-7474. For possible poisoning or exposure, call Poison Control at 1-800-222-1222. Shelter, housing, clinical care, transportation, benefits, and disposal availability can change; confirm current intake, eligibility, hours, capacity, service area, and fees before traveling or relying on a referral.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding-related support, sorting/organizing, and family guidance; geography: confirm service availability for New Mexico; cost/eligibility: private-pay fees and scope must be confirmed before scheduling; emergency limit: not clinical treatment or emergency cleanup. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

The Peer Tree

A distinct option when nonprofit or grant-funded support is not available or does not fit. Ask about remote service, travel, scope, pricing, consent, and whether the requested help is within its service area.

Role: digital peer support and tools for people affected and friends/family supporters; geography: online; cost/eligibility: check current access and any fees; emergency limit: not therapy, crisis response, or emergency support. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Unburied

A nonclinical digital space for ongoing peer connection and practical reflection. Participation is optional; it does not replace local care or emergency services.

Role: non-emergency local health and human-services referrals; geography: New Mexico, including Eddy County; cost/eligibility: referral only—funding, eligibility, and openings are not guaranteed; emergency limit: not 911 dispatch or a crisis line. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico 211

Call 211 and ask about current local food, housing, transportation, and health resources. Confirm hours, service area, and availability with the navigator.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for immediate danger, fire, or urgent medical emergencies; geography: United States; cost/eligibility: emergency response; emergency limit: call only for emergencies, not routine referrals or cleanup. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Emergency services — 911

Call 911 if someone faces immediate danger, fire, or a medical emergency. If safe, tell responders about blocked exits, unsafe utilities, or other hazards.

Role: emotional distress and suicide or behavioral-health crisis support; geography: United States; cost/eligibility: call, text, or chat without charge; emergency limit: not 911 dispatch or a substitute for immediate emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

988 Suicide & Crisis Lifeline

Call or text 988, or use the online chat, for confidential crisis support. If someone is in immediate danger or needs urgent medical care, call 911.

Role: statewide behavioral-health crisis support and service navigation; geography: New Mexico; cost/eligibility: call for current options; emergency limit: not 911 dispatch for immediate danger or urgent medical emergencies. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Crisis and Access Line

The state lists this line for crisis support and behavioral-health connections. Ask about current local/mobile options; call 911 for immediate danger.

Role: poison exposure information and guidance; geography: United States; cost/eligibility: no-cost consultation; emergency limit: call 911 for collapse, seizure, difficulty breathing, or other immediate life-threatening symptoms. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Poison Control

For a suspected ingestion or exposure, contact Poison Control at 1-800-222-1222. Do not induce vomiting or move hazardous materials unless a qualified responder directs you.

Role: report and investigate suspected abuse, neglect, or exploitation of vulnerable adults; geography: New Mexico; cost/eligibility: agency screening applies; emergency limit: call 911 for immediate danger or urgent medical needs. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Adult Protective Services

Contact the state when an adult may be experiencing abuse, neglect, or exploitation. A cluttered home alone does not establish abuse or neglect; describe specific safety concerns and ask about the appropriate pathway.

Role: confidential crisis support, survivor services, and shelter for people affected by domestic violence; geography: Carlsbad/Eddy County; cost/eligibility: survivor-focused intake and space availability apply; emergency limit: not general shelter or emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Battered Families Shelter

The organization lists a 24-hour crisis line, shelter, support, and referrals. Contact it directly about safe ways to communicate and current capacity; call 911 for immediate danger.

Role: survivor-centered domestic-violence shelter, advocacy, and support; geography: Artesia/Eddy County; cost/eligibility: confidential intake and availability apply; emergency limit: not general shelter or emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Grammy's House — Artesia survivor services

The New Mexico Secretary of State lists Grammy's House as a survivor resource in Artesia. Ask about safe contact, current service location, eligibility, and capacity; call 911 for immediate danger.

Role: county emergency dispatch contact and jurisdiction navigation; geography: Eddy County; cost/eligibility: use 911 for emergencies; emergency limit: this administrative contact is not a substitute for 911 in an active emergency. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County Regional Emergency Dispatch Authority

Use the County directory for agency routing and non-emergency questions. In immediate danger, fire, or urgent medical need, call 911 rather than waiting for a directory referral.

Role: confidential domestic-violence crisis support and referrals; geography: United States, including New Mexico; cost/eligibility: call or text for current support; emergency limit: not 911 dispatch or a guarantee of local shelter space. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

National Domestic Violence Hotline

The state and local survivor organizations publish hotline pathways. Use a safe device if monitoring is a concern; call 911 for immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county departments, notices, and public-service navigation; geography: Eddy County; cost/eligibility: individual programs set their own rules; emergency limit: not 911 dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County government

Start with the County's current website and directory to identify the department serving your address. County and City services differ; verify jurisdiction before applying or traveling.

Role: county election, recording, and clerk functions; geography: Eddy County, with the main office in Carlsbad and an Artesia sub-office; cost/eligibility: some records and filings have fees; emergency limit: not legal advice or emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County — County Clerk and public records

The County Clerk page identifies the Carlsbad office and explains its official responsibilities. Ask the Clerk about the right office, current documents, deadlines, and fees.

Role: local collaborative directory for hunger relief, safe housing, medical resources, and crisis contacts; geography: Eddy County; cost/eligibility: listed organizations determine current eligibility and capacity; emergency limit: not dispatch or clinical assessment. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County Health Council — community resource hub

Use the Council's resource page as a set of leads, not a guarantee of service. Confirm each organization's current operation, intake, schedule, and area served.

Role: statewide non-emergency resource referrals; geography: New Mexico; cost/eligibility: referral only—program eligibility and availability vary; emergency limit: not 911 or a behavioral-health crisis line. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico 211 resource navigation

Ask a navigator about current food, housing, utility, transportation, and health resources in Eddy County. Call each program to confirm details.

Role: community primary and family health clinic; geography: Carlsbad/Eddy County; cost/eligibility: ask about accepted coverage, fees, sliding-scale options, and appointment availability; emergency limit: not emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Presbyterian Medical Services — Carlsbad Family Health Center

PMS lists a Carlsbad clinic at 2013 San Jose Boulevard. Call to ask whether the service you need is offered at this location and what the current intake and payment steps are.

Role: behavioral-health counseling and related services; geography: Carlsbad/Eddy County; cost/eligibility: ask about specialty fit, coverage, fees, and current intake; emergency limit: not crisis dispatch or emergency treatment. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Presbyterian Medical Services — Carlsbad Behavioral Health

PMS lists a behavioral-health location at 914 North Canal Street. A directory listing does not establish hoarding-specialty experience or an open appointment; ask directly about fit and availability.

Role: behavioral-health, recovery, case-management, and housing-related program information; geography: Carlsbad/Eddy County; cost/eligibility: program-specific clinical, referral, coverage, and intake requirements apply; emergency limit: not emergency shelter placement or 911 response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

LifeHouse New Mexico — Carlsbad programs

LifeHouse lists multiple local programs, including counseling, residential treatment, sober living, and case management. Ask which service fits, who is eligible, and whether capacity is currently available; the list is not a hoarding-specific service claim.

Role: peer/family education and support information; geography: Southern New Mexico and online; cost/eligibility: confirm current group schedule and participation details; emergency limit: not therapy, crisis response, or emergency support. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

NAMI Southern New Mexico

Ask NAMI about current peer and family programs and whether they serve Eddy County residents. Group availability and format can change.

Role: state behavioral-health service and provider navigation; geography: New Mexico; cost/eligibility: coverage, fees, intake, and specialty fit vary by provider; emergency limit: use 988/911 as appropriate, not a directory. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Health Care Authority — behavioral-health services

Use state information to identify possible care pathways. A listing does not confirm appointment availability or experience with hoarding-related concerns; ask prospective providers directly.

Role: public-health, WIC, and related state health services; geography: Carlsbad/Eddy County; cost/eligibility: programs and appointment rules vary; confirm current address and hours; emergency limit: not emergency medical response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Department of Health — Carlsbad Public Health Office

The state lists a public-health office in Carlsbad. A temporary relocation notice was issued in 2025, so call the state helpline or office listing to verify the current location and services before visiting.

Role: nutrition and food-benefit program for eligible pregnant, postpartum, and young-child households; geography: New Mexico; cost/eligibility: state eligibility screening and appointments apply; emergency limit: not general emergency food distribution. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico WIC

Contact the state or local public-health office to confirm current WIC intake, appointment location, and eligibility before traveling.

Role: community meals and support for people experiencing homelessness; geography: Carlsbad; cost/eligibility: ask about current schedule, capacity, and program requirements; emergency limit: not a guaranteed bed or emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Community of Hope Center

The Center describes meals and support, including a place to stay for some people ready to work on next steps. Contact staff about the current intake, availability, and what to expect; do not assume a bed is open.

Role: community-action information for housing, utility, and household assistance programs; geography: Eddy County programs may be city-limited; cost/eligibility: income, funding, residence, and program rules apply; emergency limit: not emergency shelter dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Southeast New Mexico Community Action Corporation

The County's 2023 plan describes community-action services and limits some emergency relief to Carlsbad residents. Ask about current funding, open applications, and whether your address qualifies; the older County plan is not proof that a program is open today.

Role: affordable-housing and Housing Choice Voucher information; geography: regional authority serving Eddy County; cost/eligibility: income, funding, and waitlist status vary; emergency limit: not emergency shelter or guaranteed placement. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Region VI Housing Authority

Eddy County's adopted plan identifies Region VI as administering housing programs for the county. Verify current waitlist status, application windows, and the correct local contact before relying on an older plan's waitlist details.

Role: federal housing-counselor locator and housing information; geography: United States, including New Mexico; cost/eligibility: ask each counselor about services and fees; emergency limit: not emergency shelter. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

HUD housing counseling

Use the HUD locator to find a housing counselor and confirm whether help is available for your specific housing question.

Role: domestic-violence survivor shelter, crisis support, and advocacy; geography: Carlsbad/Eddy County; cost/eligibility: confidential intake and capacity screening apply; emergency limit: survivor-specific, not general shelter. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Battered Families Shelter — survivor services

The Shelter describes confidential services and support. Ask about safe contact and current availability; if someone is in immediate danger, call 911.

Role: court information and process for orders of protection; geography: Eddy County; cost/eligibility: the Court says filing has no fee; case-specific forms and court rules apply; emergency limit: not legal representation or emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Fifth Judicial District Court — Eddy County protection orders

The Court explains the filing pathway and where to obtain forms. Staff cannot give legal advice or promise a case outcome; contact the Shelter for survivor-support help and call 911 for immediate danger.

Role: civil legal-aid information and intake; geography: New Mexico, including southeastern counties; cost/eligibility: income, case type, and capacity screening apply; emergency limit: not emergency shelter or 911 response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Legal Aid

Ask about current service area, case types, eligibility, appointment availability, and deadlines. A referral directory is not legal advice or representation.

Role: district-court location, schedules, and procedural information; geography: Eddy County, with the courthouse in Carlsbad; cost/eligibility: filing fees and case procedures vary; emergency limit: not legal advice or emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Fifth Judicial District Court — Eddy County

Use official court information to identify the right clerk and current forms. Ask about deadlines and fees; seek qualified legal counsel for advice about a specific case.

Role: state nutrition-benefit applications and information; geography: New Mexico; cost/eligibility: household, income, and program rules apply; emergency limit: not immediate food distribution. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico HCA — SNAP and food assistance

Use the official portal or contact HCA to confirm eligibility, required documents, and deadlines. Approval and processing times are not guaranteed.

Role: community meal information; geography: Carlsbad; cost/eligibility: confirm the current meal schedule, location, and any requirements before traveling; emergency limit: not emergency food dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Community Kitchen

A local community directory lists the Kitchen as a meal resource. Schedules can change; contact the organization before relying on listed hours.

Role: local food, clothing, and basic-needs information; geography: Carlsbad; cost/eligibility: confirm current services, schedule, and any requirements; emergency limit: not emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Outreach Center

The local resource directory lists pantry and clothing assistance. Call ahead to verify current hours, service availability, and what to bring.

Role: food-pantry information; geography: Carlsbad; cost/eligibility: confirm operating status, distribution hours, and any intake requirements; emergency limit: not emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Jonah's House Food Pantry

A Carlsbad school district resource page lists this pantry. Because public schedules can become outdated, verify current distribution details before traveling.

Role: community food-pantry information; geography: Carlsbad; cost/eligibility: verify current schedule and any documentation requirements; emergency limit: not emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Abundant Harvest Food Pantry — Oasis Christian Fellowship

A local community resource directory lists the pantry. Contact the church to confirm current service days, food availability, and whether the pantry is open to your household.

Role: state utility-bill assistance information; geography: New Mexico; cost/eligibility: income, funding, and application criteria apply; emergency limit: not an immediate utility-disconnection response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico LIHEAP

Ask HCA or a local administering agency whether the program is open, which bills qualify, and what documents are required. Funding and eligibility can change.

Role: state Medicaid enrollment and member-service navigation; geography: New Mexico; cost/eligibility: program and plan rules apply; emergency limit: not emergency transport or medical dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Medicaid member information

Ask the health plan about covered behavioral-health care and non-emergency medical transportation, including advance booking and service-area limits. Call 911 for emergencies.

Role: aging, disability, caregiver, and long-term-services navigation; geography: New Mexico; cost/eligibility: ask about program criteria and local availability; emergency limit: not emergency medical response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Aging and Long-Term Services

The state agency offers information and referrals for older adults, people with disabilities, and caregivers. Confirm local service coverage and eligibility.

Role: statewide aging-service and senior-center navigation; geography: New Mexico, including Eddy County; cost/eligibility: many services are age- or needs-based; confirm current local intake and contributions; emergency limit: not emergency food delivery. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico senior-center and meal information

The state explains senior centers, transportation, and meals. Ask the local program about current schedule, location, eligibility, and contributions.

Role: senior activities, referrals, and nutrition-service information; geography: Carlsbad; cost/eligibility: age/program criteria and any contributions must be confirmed; emergency limit: not emergency care or general shelter. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Alejandro Ruiz Senior Center

The City has posted a temporary relocation of meals and services to the Cascades Recreation & Wellness Center during renovations. Confirm the current location, schedule, and eligibility before traveling.

Role: fixed-route, demand-response, and ADA paratransit information; geography: Carlsbad and portions of nearby Eddy County; cost/eligibility: City fare schedule and advance reservations apply; emergency limit: not emergency medical transportation. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Municipal Transit System

The City describes three public transit service types. Check the current route map, schedules, fares, reservation lead time, and service boundary before planning a trip.

Role: published fare information for City public transportation; geography: Carlsbad Municipal Transit service area; cost/eligibility: posted fares and one-day advance booking for some services—confirm current rates and eligibility; emergency limit: not emergency transport. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Municipal Transit fares and fees

The City Finance page lists fixed-route, demand-response, and ADA paratransit fare categories. Verify the current rate, reservation requirement, and documentation before riding.

Role: ADA complementary paratransit service information; geography: applicable City transit service area; cost/eligibility: eligibility documentation and advance reservation apply; emergency limit: not urgent medical transportation. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Municipal Transit ADA paratransit

Ask the City about application steps, service boundaries, fares, and booking lead time. Do not assume a ride is available until the trip is confirmed.

Role: public library, information access, learning resources, and community programming; geography: City of Carlsbad; cost/eligibility: ask about library-card and program rules; emergency limit: not crisis, shelter, or clinical service. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Public Library

The City lists library services and current hours. Confirm accessibility, card requirements, and schedule before visiting; the library is not a substitute for urgent support.

Role: local higher education, continuing education, and student-support navigation; geography: Carlsbad and southeast New Mexico; cost/eligibility: enrollment, tuition, and program requirements vary; emergency limit: not emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Southeast New Mexico College

Contact the College about current courses, student support, and community programming. A college directory is not a guarantee of enrollment or financial-aid eligibility.

Role: research-based community education and agriculture/family information; geography: Eddy County; cost/eligibility: confirm current programs, registration, and fees; emergency limit: not clinical care or emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico State University Cooperative Extension — Eddy County

Use NMSU's county Extension directory to find the current local office and ask whether a program fits your question.

Role: local nonprofit resource referrals and community coordination; geography: Eddy County; cost/eligibility: individual programs set their own criteria; emergency limit: not emergency dispatch or a guarantee of services. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

United Way of Eddy County

The United Way publishes local resource categories and contact information. Confirm directly with the named provider whether a service is operating and accepting requests.

Role: City department and public-service navigation; geography: Carlsbad city limits; cost/eligibility: services and utility accounts may be address-limited or fee-based; emergency limit: not emergency dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

City of Carlsbad — municipal services

Use the official department directory to identify the right City office. Ask whether your address is inside city limits and which rules apply.

Role: municipal garbage, bulky-yard-waste, household hazardous waste, and drop-off information; geography: eligible Carlsbad city customers; cost/eligibility: address, accepted-material, load-size, and fee rules apply; emergency limit: not in-home cleanup or hauling labor. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad City utilities — solid waste and household services

The City page says its convenience station is for city residents and excludes chemicals, electronics, infectious/hazardous, liquid, and contractor waste. Confirm address eligibility, current hours, material rules, and collection options first; do not move unsafe materials yourself.

Role: County solid-waste disposal information; geography: Eddy County and other users under posted rules; cost/eligibility: fees depend on origin and material—confirm before transport; emergency limit: not a residential cleanout, removal crew, or hazardous-material response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County Sandpoint Landfill

The County publishes current hours, contact information, safety rules, and some fees. Call before loading; accepted materials and charges vary, and no in-home hauling is provided by this listing.

Role: county road maintenance and public-works contacts; geography: county roads outside municipal service scope as applicable; cost/eligibility: ask which jurisdiction maintains the road; emergency limit: not 911 dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County — road and public works information

County services pages distinguish County functions such as road maintenance and landfill information. Confirm the address and responsible jurisdiction before requesting service.

Role: City issue reporting and municipal service routing; geography: City of Carlsbad; cost/eligibility: report type and city jurisdiction determine response; emergency limit: not for immediate danger or active emergencies. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad 311 — City service requests

Use the City's service center for non-emergency municipal questions. The City lists solid-waste routing there; use 911 for emergencies and confirm your address is within City jurisdiction.

Role: unincorporated-county land-use, planning, fair-housing, and code information; geography: Eddy County outside applicable municipal jurisdiction; cost/eligibility: address and rules determine process and fees; emergency limit: not cleanup assistance or legal advice. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County Planning and Development

The County lists plans and ordinances. Ask staff which jurisdiction and rule apply before taking action; the page is not a determination about a specific home's condition.

Role: employment services, job-search, and workforce-program navigation; geography: Carlsbad/Eddy County; cost/eligibility: training and benefit rules vary; emergency limit: not guaranteed income or emergency support. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Workforce Connection — Carlsbad

The state employment system can explain current job-search and workforce services. Ask about eligibility, appointments, and required documents.

Role: federal Social Security and disability-benefit information; geography: United States, serving Eddy County residents; cost/eligibility: federal program and case rules apply; emergency limit: not emergency financial assistance. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Social Security Administration — benefits information

Use the official SSA site or office locator for current appointments, application steps, and benefit eligibility. Do not rely on an old address in a community directory.

Role: state online gateway for public-assistance applications; geography: New Mexico; cost/eligibility: household and program rules apply; application processing and approval are not guaranteed; emergency limit: not immediate food or shelter placement. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Health Care Authority — assistance portal

Use the official portal to review benefits and applications or ask a navigator for help accessing the system. Keep copies of notices and confirm deadlines directly with HCA.

Role: state housing-finance and housing-program information; geography: New Mexico; cost/eligibility: income, property, application, and funding rules apply; emergency limit: not shelter placement. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Housing New Mexico

Review state housing programs and ask about local availability, deadlines, income limits, and participating providers.

Role: utility-consumer information and regulated-utility contacts; geography: New Mexico; cost/eligibility: protections and assistance depend on provider and facts; emergency limit: not a guarantee against disconnection or emergency repair. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Utility Consumer Advocate

Use the state consumer information and contact pathways, and verify which utility serves your address. Municipal utilities may have different oversight.

Role: local hospital and medical-care information; geography: Carlsbad/Eddy County; cost/eligibility: emergency and other care billing/coverage differ; emergency limit: for urgent emergencies call 911 or go to emergency care. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Medical Center

Use the hospital's official site for current departments and contact information. For a life-threatening emergency, call 911 rather than relying on a directory link.

Role: City update about senior meals, activities, and service location; geography: Carlsbad; cost/eligibility: service-specific age and program requirements apply; emergency limit: not emergency meals or medical care. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad City — senior center temporary relocation notice

The City's notice says the Alejandro Ruiz Senior Center is temporarily operating from the Cascades Recreation & Wellness Center during renovation. Confirm the current arrangement before visiting.

Role: county emergency-preparedness information and public alerts; geography: Eddy County; cost/eligibility: public information; emergency limit: call 911 for immediate danger or active emergencies. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County emergency management and alerts

The County service directory links emergency-management notices and alerts. Use official incident updates and call 911 when immediate response is needed.

Role: statewide referral navigation for housing, food, utilities, and transportation; geography: New Mexico; cost/eligibility: referral only; openings and funding are not guaranteed; emergency limit: not 911 or emergency shelter dispatch. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico 211 — housing and basic-needs referrals

Ask about currently operating local resources, then verify eligibility, safe contact, and capacity directly with each provider.

Role: civil legal-help information and screening; geography: New Mexico; cost/eligibility: income, case type, and capacity requirements apply; emergency limit: not a court, legal representation guarantee, or emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Legal Aid — housing and civil-law intake

Ask about landlord-tenant, benefits, or other civil matters, deadlines, and eligibility. Contact a qualified attorney for advice about a specific case.

Role: County navigation for records and public-service contacts; geography: Eddy County; cost/eligibility: record access and copies may have fees; emergency limit: not emergency response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County vital records information

Use the County Clerk and state Vital Records links to find the correct office. Confirm current requirements and fees before submitting documents.

Role: community garden, food-access education, and volunteer participation; geography: Carlsbad; cost/eligibility: confirm current projects, schedules, and participation needs; emergency limit: not food-bank distribution or crisis response. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Carlsbad Community Garden — Eddy County Health Council

The Health Council describes a community collaboration around growing, education, and fresh-produce access. Contact the Council about current locations and activities before visiting.

Role: state Medicaid and managed-care navigation; geography: New Mexico; cost/eligibility: member plan, medical purpose, advance booking, and provider rules apply; emergency limit: not ambulance or urgent emergency transportation. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Health Care Authority — Medicaid transportation questions

If enrolled, ask the plan whether non-emergency rides to covered care are available, how far ahead to book, and which trips qualify. Call 911 for emergencies.

Role: County assessor, clerk, and public-record navigation; geography: Eddy County; cost/eligibility: services and copies may have fees; emergency limit: not legal or property-management advice. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

Eddy County property and public records

Use the County's official portal to locate departments and ask about records, address, or property questions. Confirm the correct office and any current fee.

Role: state employment, job training, and unemployment program information; geography: New Mexico; cost/eligibility: individual program rules apply; emergency limit: not guaranteed income or immediate financial help. | Role: independent starting points and public/community resources, not endorsements; geography: Carlsbad and/or Eddy County unless a listing says otherwise; cost/eligibility: confirm current fees, coverage, intake, and eligibility; emergency limit: use 911 for immediate danger, fire, or urgent medical help, not routine cleanup or referrals.

New Mexico Department of Workforce Solutions — worker and unemployment information

Check the official state site for current eligibility, application deadlines, and workforce services. Keep notices and confirm any required response dates.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Carlsbad, New Mexico, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight