A Hoarding Alliance local resource guide

Hoarding support in El Paso, Texas.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in El Paso or El Paso County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns, including people who are directly affected and supporters who want to learn how to provide support. People in El Paso and El Paso County can also use current city, county, state, nonprofit, peer-support, qualified-care, housing, shelter, food, benefits, legal, code, transportation, disposal, and practical pathways. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, privacy, and safety rules.

For immediate danger

For immediate danger, fire, serious injury, violence, or a life-threatening medical emergency, call 911. For behavioral-health crisis support, call or text 988 or call Emergence Health Network at 915-779-1800. For housing, food, utilities, transportation, and other basic-needs navigation, call 211 or 877-541-7905. For people experiencing homelessness in El Paso, El Paso Helps lists 24/7 street outreach at 915-298-1115. Confirm the current local response before relying on it.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Qualified behavioral-health care and crisis response · El Paso County; 24/7 crisis access, intake, coverage, and program rules apply

Emergence Health Network

Emergence Health Network provides a 24/7 crisis hotline, face-to-face crisis intervention, observation and stabilization, mobile crisis partnerships, and broader behavioral-health services for El Paso-area residents. Ask about current intake, coverage, and the right level of care; this is qualified care and crisis navigation, not a cleanup service.

Local crisis and basic-needs navigation for shelter, food, housing, health, and outreach · El Paso County; referral and capacity rules apply

El Paso Helps

El Paso Helps connects people and families in crisis with local categories for shelter, food, safe places, substance-use support, medical and mental-health care, housing, and veterans services. It is a navigation pathway, not guaranteed placement, funding, cleanup, or emergency dispatch.

Free health and human-services navigation for food, housing, utilities, health, and more · Texas, including El Paso County; referral, eligibility, and capacity rules apply

Texas 2-1-1

Texas 2-1-1 helps people search for food, housing, utility, health, transportation, and other human-services programs by need and ZIP code. It is an information and referral pathway, not a guaranteed benefit, placement, cleanup service, or emergency dispatcher.

County resource map for emergency hotlines, health, legal, food, housing, transportation, and financial help · El Paso County; listing and program rules apply

El Paso County Resource Directory

El Paso County organizes current local contacts for emergency help, health care, behavioral health, housing, food, transportation, financial assistance, legal and tax matters, and community organizations. Confirm hours, service area, eligibility, cost, and current availability with each provider.

Aging, caregiver, nutrition, benefits, and independent-living navigation · El Paso, Hudspeth, Culberson, Jeff Davis, Presidio, and Brewster counties; age, service, and funding rules apply

Rio Grande Area Agency on Aging

The Rio Grande Area Agency on Aging provides information, referral, and assistance for adults age 60 and older and their family caregivers, including connections to nutrition, benefits, transportation, and other supports. Ask about current programs, eligibility, and whether a service is direct or referral-based; this is planned support, not emergency dispatch or cleanup.

Qualified-care and support search · national directory with Texas and telehealth possibilities; providers self-report and payment and licensure rules vary

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. Listings are not endorsements. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch · El Paso and El Paso County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

24/7 mental-health and substance-use crisis support · United States and Texas; not a substitute for 911 when danger is immediate

988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a mental-health or substance-use crisis. 988 can provide crisis support and connection; call 911 for immediate danger, fire, serious medical emergency, or emergency dispatch.

24/7 behavioral-health crisis assessment, intervention, stabilization, and mobile-response pathway · El Paso County; clinical, response, and placement rules apply

Emergence Health Network Crisis Services

Emergence Health Network says its crisis hotline is staffed by qualified mental-health professionals 24/7/365 and can connect callers with local crisis services, including face-to-face counseling and crisis intervention. Call for an assessment and ask about the least-restrictive response; this is crisis care, not cleanup or guaranteed transport.

Adult-protection reporting, investigation, and safety pathway · Texas, including El Paso County; abuse, neglect, exploitation, consent, and intake rules apply

Texas Adult Protective Services

Texas Adult Protective Services investigates reports involving abuse, neglect, or exploitation of adults who are elderly or have disabilities. The state says online reports are for situations that do not need immediate investigation and may take more than 48 hours; call the hotline for urgent concerns and 911 for emergencies. APS is not a cleanup service or a guarantee of removal.

Nuisance, property-maintenance, health, vector, recycling, and zoning safety pathway · El Paso city limits; jurisdiction, reporting, notice, and compliance rules apply

City of El Paso Code Enforcement

The City of El Paso Code Enforcement Department handles nuisance code, property maintenance, zoning, health inspections, recycling enforcement, and vector-control concerns. The city identifies outside storage and property-maintenance rules and accepts reports through its 311 system. Code enforcement is not therapy, crisis care, or a consent-based cleanup program.

City homelessness prevention, outreach, shelter connection, rapid rehousing, and housing-stabilization pathway · El Paso city and partner system; intake, eligibility, and capacity rules apply

El Paso Community and Homeless Assistance

The City of El Paso Community and Human Development department coordinates homelessness mitigation and community partnerships, including El Paso Helps, outreach, shelter referrals, and housing-stabilization programs. These are navigation and housing pathways, not a guaranteed shelter bed, rent payment, cleanup grant, or emergency dispatch.

24/7 street outreach, utility assistance, transportation, and basic-needs connection · El Paso; outreach, consent, eligibility, and capacity rules apply

Project Amistad Street Outreach

El Paso Helps lists Project Amistad as a street-outreach, utility-assistance, and transportation pathway, with street outreach available 24/7. Ask what response is available for the person's location and situation; outreach is not emergency dispatch, clinical care, or a guarantee of shelter or cleanup.

24/7 domestic-violence and sexual-assault crisis line, advocacy, safety planning, and shelter pathway · El Paso region; confidential intake and capacity rules apply

Center Against Sexual and Family Violence

CASFV provides confidential crisis intervention, advocacy, safety planning, and emergency shelter for people affected by domestic violence and sexual assault. It is not general hoarding support or guaranteed shelter placement; call 911 if you are in immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Public housing, Housing Choice Voucher, and rental-assistance pathway · El Paso city; income, documentation, waitlist, accessibility, and program rules apply

Housing Authority of the City of El Paso

The Housing Authority of the City of El Paso is a local public-housing authority pathway for people seeking affordable housing and rental assistance. Ask about current applications, waitlists, accessibility, reasonable accommodations, and program eligibility; housing placement is not guaranteed and does not include cleanup by itself.

Affordable housing and Housing Choice Voucher pathway · El Paso County; eligibility, application, waitlist, and program rules apply

El Paso County Housing Authority

The El Paso County Housing Authority describes affordable-housing and Housing Choice Voucher administration for residents of the county. Review the current administrative plan and contact the authority to confirm open lists, eligibility, documents, and reasonable-accommodation options; assistance is not guaranteed.

Single assessment and referral pathway for homelessness, housing instability, shelter, and housing programs · El Paso County; assessment, prioritization, privacy, and capacity rules apply

El Paso Coalition for the Homeless Coordinated Entry

The El Paso Coalition for the Homeless operates the county's Coordinated Entry system, which assesses people who are homeless or at risk of homelessness and matches them with appropriate housing or services. Messages may be returned within 24 hours; ask about current access points, assessment, privacy, and program capacity.

Emergency shelter, meals, medical connection, assessment, and case-management pathway · El Paso; shelter, behavioral, identification, and capacity rules apply

Opportunity Center for the Homeless

The Opportunity Center describes emergency shelters and day-resource services for people experiencing homelessness, including food, showers, laundry, storage, medical connection, assessment, and case management. Confirm which shelter fits the person and current intake rules; shelter is not a hoarding-specific cleanup service.

Emergency shelter, food, clothing, and family-stability pathway · El Paso; women-and-children eligibility, intake, length-of-stay, and capacity rules apply

Reynolds Home for Homeless Women and Children

Reynolds Home provides temporary emergency shelter for women and children and describes support for moving toward stable housing and self-sufficiency. Ask about current openings, family composition, documentation, safety, and length of stay before traveling; it is not a general cleanup provider.

Emergency food, pantry, mobile distribution, senior food, and SNAP-navigation pathway · El Paso region; distribution, household, documentation, and capacity rules apply

El Pasoans Fighting Hunger Food Bank

El Pasoans Fighting Hunger connects residents with pantry and mobile distributions, emergency food, senior food, and help applying for SNAP and other benefits. Check current locations, documents, schedules, transportation, and service limits before traveling; food support is not a cleanup or medical service.

Community-action utility, weatherization, HVAC repair, housing, and financial-stability pathway · El Paso County; income, funding, application, and program rules apply

Project BRAVO

Project BRAVO lists utility-bill assistance, weatherization, HVAC repair, affordable-housing, foreclosure-prevention, homebuyer, case-management, and other support. Its current 2026 notice says applications for services opened July 1 and completed applications may take 4–6 weeks; confirm funding, documents, and local intake before relying on a program.

Bilingual housing, healthy-homes, home-repair, weatherization, and family-support nonprofit · El Paso County; income, property, funding, and application rules apply

A.Y.U.D.A. Inc.

A.Y.U.D.A. is a local bilingual nonprofit serving low-income individuals and families and lists programs including healthy homes, homebuyer and housing assistance, home modifications, weatherization, and other support. Ask about current program availability, owner or renter requirements, income limits, documents, and whether the concern fits its scope.

No-cost critical home-repair and accessibility-modification pathway for eligible low-income homeowners · El Paso; homeowner, safety, income, and project-selection rules apply

Rebuilding Together El Paso

Rebuilding Together El Paso says it provides critical home repairs and accessibility modifications at no cost to eligible low-income homeowners, with a focus on seniors, veterans, people with disabilities, and families. Ask about current applications, ownership, income, repair scope, safety, and project capacity; it is not in-home decluttering or emergency response.

Free civil-legal services for eligible residents in El Paso and covered Texas counties · housing, benefits, disability, consumer, and safety issues may qualify; intake rules apply

Texas RioGrande Legal Aid

Texas RioGrande Legal Aid maintains an El Paso office and serves eligible residents with civil legal issues that may include housing, benefits, disability, consumer, and safety concerns. Its public-benefits and homelessness teams describe work involving SNAP, TANF, SSI, Social Security, housing, and benefits denials. Legal aid is not a cleanup provider, emergency dispatcher, or guarantee of representation.

Fixed-route and ADA paratransit transportation pathway · El Paso city and service area; eligibility, scheduling, fare, route, and accessibility rules apply

Sun Metro and LIFT Paratransit

Sun Metro provides fixed-route transit and LIFT paratransit. LIFT is an origin-to-destination service for people verified as ADA paratransit eligible, and the agency describes scheduling up to seven days in advance. Confirm current eligibility, service area, hours, reservation rules, and accessibility before planning a trip; transit is not emergency response.

Water-bill payment assistance and leak-repair pathway · El Paso Water residential customers; financial hardship, account, income, payment-arrangement, and funding rules apply

El Paso Water AguaCares

El Paso Water says AguaCares may provide qualifying residential customers facing financial hardship and disconnection risk with up to a $250 water-bill credit once a year, subject to current funding and payment-arrangement requirements. Ask about the current application, income, account, and documentation rules; this is utility assistance, not a cleanup or emergency service.

Municipal garbage, recycling, bulky-item, household-hazardous-waste, and collection-station guidance · El Paso residents; pass, ID, water-bill, fee, item, and schedule rules apply

City of El Paso Environmental Services

The city describes curbside collection, fee-based special pickup, Citizen Collection Stations, recycling, household hazardous waste, bulky items, and a senior or disability collection discount. Current collection-station rules require a pass and matching ID and water bill, and facilities may close for weather; confirm accepted materials, fees, hours, and whether a load is eligible before traveling.

Food, shelter, emergency assistance, and veteran-support pathway · El Paso County; local funding, eligibility, intake, and capacity rules apply

Salvation Army of El Paso

The county resource directory identifies the Salvation Army as a local pathway for food, shelter, supportive services, and veteran assistance, including possible housing-stability connections. Ask about the current local program, appointment, documents, and available funding; assistance is not guaranteed and is not a cleanup or emergency-dispatch service.

Private-pay hoarding support, organizing help, groups, and family guidance · broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in El Paso or El Paso County. It is separate from Fight the Blight's nonprofit programming.

Digital peer-support pathway for people affected by hoarding and clutter concerns · online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in El Paso, Texas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight