The Peer Tree
For situations outside grant-funded support, ask The Peer Tree about private-pay options, scope, pacing, and cost. Confirm whether the service is available in your area before sharing sensitive details.
A Hoarding Alliance local resource guide
A people-first place to begin—whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Chaves County.
Start here - Fight the Blight
You do not need to solve everything today. Start with the kind of support that fits: a confidential conversation, local care navigation, or help finding practical resources. Ask what is available, what it costs, and what information is needed before sharing more than you want to.
If you are unsure where to begin, Fight the Blight can be a first conversation about hoarding-related support and virtual peer groups. Share only what feels comfortable and decide together what next step, if any, fits.
Role: nonprofit hoarding-support and virtual-group front door; geography: ask about options serving Roswell and Chaves County; cost/eligibility: confirm current services and eligibility with the organization; emergency limit: not emergency response, crisis dispatch, or therapy.
For immediate danger, fire, or urgent medical help call 911. For a behavioral-health or suicide crisis, call or text 988 or call New Mexico Crisis and Access Line at 1-855-662-7474. Chaves County 2-1-1 also lists an after-hours behavioral-health route: call 2-1-1 and press 9. This guide is not an emergency service, clinical evaluation, shelter placement, legal representation, or cleanup provider.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
For situations outside grant-funded support, ask The Peer Tree about private-pay options, scope, pacing, and cost. Confirm whether the service is available in your area before sharing sensitive details.
Unburied offers a digital peer-support path for people directly affected and for friends or family. It is not therapy or an emergency service.
A trained navigator can help identify food, housing, healthcare, transportation, utility, and other local options. The Council lists weekday hours of 9 a.m.–4 p.m.; call 2-1-1 or text 575-910-0465 and confirm current hours.
La Casa describes counseling for children and adults, medication management, community support and psychosocial rehabilitation. Ask what service fits your needs and whether the current Roswell program has availability.
For behavioral-health crisis support, call 1-855-662-7474 or call/text 988. Service is listed as available 24 hours a day; use 911 for immediate danger or urgent medical help.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
If someone is in immediate danger, there is a fire, or urgent medical help is needed, call 911. Give the exact address or nearest landmarks and follow the dispatcher’s instructions.
Call or text 988 for mental-health, suicide, or substance-use crisis support. If there is immediate danger or urgent medical need, call 911.
Call 1-855-662-7474 for statewide crisis support. The service lists TTY and relay access on its site. Confirm the best channel if a phone or language accommodation is needed.
Chaves County Health Council currently directs callers to call 2-1-1 and press 9 after hours to connect with Pecos Valley Public Services. If you cannot connect or the situation becomes life-threatening, call 911 or 988 as appropriate.
A New Mexico Certified Peer Support Worker offers a listening ear. Current hours are phone daily 3–11:30 p.m. Mountain Time and text daily 6–11 p.m. Mountain Time; use 988 for crisis support.
The New Mexico Secretary of State lists Roswell Refuge survivor-support contacts. If it is safe, call to ask about confidential shelter and advocacy, current intake, and safe ways to connect; do not rely on this listing for general housing.
The Coalition describes temporary shelter and weekday intake interviews. Contact or visit only after confirming current intake process, location, eligibility, and whether space is available.
The City lists an Adult Center contact. Call to ask what current services may support older adults or caregivers and what eligibility, schedule, and access requirements apply.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Call 2-1-1 or text 575-910-0465 on weekdays, currently listed 9 a.m.–4 p.m., to ask about food, housing, healthcare, utilities, transportation, or other needs. Confirm the current schedule before relying on it.
The Health Council describes local suicide-prevention, overdose-prevention, and access/navigation work. It can help identify local partners but does not itself promise treatment availability.
La Casa lists outpatient individual, family, couples and group counseling, and community support that can help coordinate services under a treatment plan. Ask about current provider availability and whether they can address your goals.
La Casa describes psychosocial rehabilitation focused on daily-living and social skills, support networks, and housing stability. Ask whether it is available to you and what referral or treatment-plan criteria apply.
Before an appointment, ask what records or forms to bring, what the visit costs, which plans are accepted, and whether a current sliding-fee option applies to you. Do not assume a discount without approval.
The office is listed at 200 E. Fourth Street, Suite 200, Roswell. Statewide intake is listed Monday–Thursday 9:30 a.m.–4 p.m.; call before visiting and ask whether your issue and income qualify.
For a landlord-tenant, eviction, or housing-benefit question, review the program and contact intake promptly about deadlines, eligibility, and whether the issue can be accepted.
The Coalition describes shelter for adults and families, with weekday on-site intake interviews. Confirm current intake hours, location, eligibility, accessibility, and capacity before traveling.
The Housing Authority currently reports a full public-housing status and no applications accepted. It also describes below-market workforce rentals; call to verify whether any units are available and who qualifies.
The City's page lists local organizations that may offer food or other services. Treat it as a directory: call the organization to confirm current hours, entry rules, and availability.
Harvest Ministries posts weekday ministry-center hours and food distribution, with shower/laundry hours also listed. Call first to confirm today's schedule, supplies, and any participation requirements.
The City posts route maps, service times, holidays, fares, and accessibility information. Check the current route and call with questions before planning an appointment trip.
The City says Dial-a-Ride serves designated stops and is not door-to-door. Call the Transit office to request a pickup and confirm timing, stops, and current service conditions.
If you cannot use regular buses, the City asks riders to contact Roswell Transit to learn how to qualify for special transportation. Do not assume a particular accommodation or pickup is available without approval.
The City's process is temporarily adjusted: call to request a grapple-truck pickup and leave your name, number, and address if needed. Requests are queued; collection days depend on staffing. Confirm the current rules before setting items outside.
Check accepted materials, current hours, fees, vehicle/load requirements, and proof of city residency before transporting anything. A landfill is not a hauling service.
The City lists utility and service contacts. If a housing or safety issue includes water, sanitation, or a city service concern, call the relevant department and ask about current account, inspection, and assistance procedures.
The Public Library lists community service options, including delivery/outreach information. Call to ask whether your address and circumstances qualify and how to request access.
The City describes a weekday morning call program for residents who live alone. Ask how sign-up works and what happens if a call is missed; do not rely on it instead of emergency services.
The New Mexico Secretary of State maintains Roswell Refuge contact information. If safe, call to confirm current hotline, confidentiality, and access; use 911 for immediate danger.
For a supportive conversation with a certified peer, call daily 3–11:30 p.m. MT or text daily 6–11 p.m. MT. For crisis support call/text 988 instead.
For older adults or caregivers, ask the state department what programs or local agencies serve Chaves County and what documentation, costs, or waiting lists apply.
The City directory includes Adult Center, Transit, Solid Waste, utilities, library, and other contacts. Use it to reach the responsible department and confirm current service details.
If the local navigator is unavailable, use New Mexico 2-1-1 to ask about statewide programs and connections. Confirm availability and current hours directly.
The Secretary of State explains eligibility and lists local survivor-service contacts. Contact a trained advocate to discuss safe options before changing addresses or leaving materials that could reveal a location.
Use the Council's resource search or call/text a navigator when a digital listing is unclear. The separate assessment feature is marked coming soon, so use the current phone/text contacts instead.
The coalition describes separate facilities and an intake interview. Ask about household composition, pets, accessibility, belongings, current openings, and the safest time to meet before traveling.
Use official city or county emergency-management channels for local warnings and preparedness information. Confirm the correct enrollment and contact route before an emergency.
If a person is living alone, ask the City about its weekday Good Morning Call program and whether it fits. Arrange a separate plan for urgent medical or safety concerns.
A note from the Alliance
This guide is anchored in Roswell, New Mexico, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight