A Hoarding Alliance local resource guide

Hoarding support in Berkeley Springs, West Virginia.

You can begin with one concern that matters today. You do not have to sort everything out before asking for information or support.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A steady first step, at your pace

If clutter, a home-safety concern, or the stress around it is weighing on you, you deserve respectful support without shame. Choose a starting point that feels manageable, and ask what is available before sharing more than you want.

For immediate danger

For immediate danger, fire, or urgent medical help, call 911. For emotional crisis support, call or text 988. Local listings are independent options, not endorsements; availability, cost, eligibility, and service areas can change.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support pathway; geography: confirm Morgan County service area and format; cost/eligibility: private pay, with current fees to be confirmed; emergency limit: not emergency response or clinical care.

The Peer Tree

The Peer Tree is a private-pay pathway when grant-funded help is not available or does not fit. Confirm current service area, scope, availability, and cost directly before making plans.

Role: digital peer-support pathway for people affected by clutter and friends or family supporters; geography: online; cost/eligibility: check current access and published terms; emergency limit: not therapy, crisis response, or emergency support.

Unburied

Unburied offers a digital peer-support pathway for people directly affected and the people who support them. It is not therapy or emergency support and does not replace professional care.

Role: statewide community-resource information and referrals; geography: West Virginia, including Morgan County; cost/eligibility: information and referral are free; each referred program sets its own eligibility and fees; emergency limit: not 911 or a guarantee of shelter, funds, or service placement.

West Virginia 211

Call 2-1-1 or 833-848-9905, or text your ZIP code to 898-211, to ask about current food, housing, utility, and support options. Confirm hours, eligibility, documents, and availability with each program.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, and emergency medical dispatch; geography: Berkeley Springs and Morgan County; cost/eligibility: call 911 for emergency response; emergency limit: use for immediate danger, active fire, or urgent medical need.

Emergency services

Call 911 for immediate danger, fire, or urgent medical help. Do not use social media or email to request emergency response.

Role: call, text, and chat emotional-crisis support; geography: United States, including West Virginia; cost/eligibility: free; carrier messaging charges may apply; emergency limit: call 911 for immediate physical danger or urgent medical response.

988 Suicide & Crisis Lifeline

Call or text 988, or use the online chat, for emotional distress, suicidal thoughts, or concern about someone else. Use 911 when immediate emergency response is needed.

Role: statewide behavioral-health and substance-use support and navigation; geography: West Virginia; cost/eligibility: call or text to confirm available crisis support and any follow-up service charges; emergency limit: call 911 for immediate danger or urgent medical care.

Help4WV

Call or text Help4WV to ask about behavioral-health and substance-use supports and what next step may fit. Confirm whether ongoing services have fees or eligibility requirements.

Role: regional behavioral-health crisis access; geography: EastRidge serves Morgan County; cost/eligibility: call to confirm crisis access and any costs for follow-up care; emergency limit: call 911 for immediate physical danger or urgent medical response.

EastRidge crisis support

EastRidge lists a crisis phone option through its main line: call 304-263-8954 and press 4. Ask about the service's current hours and follow-up options; do not assume a bed or appointment is available.

Role: confidential survivor advocacy and crisis support for domestic violence, sexual assault, stalking, and human trafficking; geography: Morgan, Berkeley, and Jefferson Counties; cost/eligibility: hotline and advocacy are described as free; confirm shelter eligibility and available space; emergency limit: call 911 for immediate danger.

Eastern Panhandle Empowerment Center hotline

EPEC lists a 24-hour hotline and a Morgan County outreach office. An advocate can discuss options and safety planning; emergency shelter is survivor-specific and space is not guaranteed. Consider device privacy when seeking help.

Role: state reporting and intake for suspected abuse, neglect, or exploitation; geography: West Virginia; cost/eligibility: contact the state to discuss a concern; emergency limit: call 911 if someone is in immediate danger.

West Virginia protective-services intake

The state hotline page lists reporting contacts for adult and child protective services. For a non-immediate concern, use the current state instructions and ask what information is needed.

Role: expert guidance for possible poisoning or hazardous-substance exposure; geography: United States; cost/eligibility: free, confidential call support; emergency limit: call 911 for collapse, seizure, trouble breathing, or another immediately life-threatening condition.

Poison Control

Call Poison Control at 1-800-222-1222 for possible ingestion or chemical exposure. Keep the product container nearby if safe to do so; do not delay 911 for severe symptoms.

Role: non-emergency questions for the county emergency communications center; geography: Morgan County; cost/eligibility: call for a non-emergency matter; emergency limit: call 911 for police, fire, medical, or rescue emergencies.

Morgan County emergency communications — non-emergency

Morgan County Public Safety lists 304-258-0305 for non-emergency communications. Use it only for non-urgent questions; this number is not a substitute for 911.

Role: disaster preparedness, response coordination, recovery information, and local alerts; geography: Morgan County; cost/eligibility: public preparedness information; confirm current alert sign-up and program details; emergency limit: not emergency dispatch—call 911 for an active emergency.

Morgan County Office of Emergency Services

The county office shares preparedness information for storms, floods, winter weather, and other hazards and offers local emergency alerts. Follow its current instructions during an incident; for immediate help call 911.

Role: confidential safety planning and domestic-violence support; geography: United States; cost/eligibility: free hotline, text, and chat; emergency limit: call 911 for immediate danger.

National Domestic Violence Hotline

Call 1-800-799-SAFE (7233), text START to 88788, or use online chat. A person who may be monitored should consider using a safer device or clearing browser history only if doing so is safe.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: public benefits, family assistance, and protective or housing-related social-service intake; geography: Morgan County; cost/eligibility: program-specific income, household, and documentation rules apply; emergency limit: not 911 or a guarantee of shelter placement.

Morgan County Department of Human Services

The state lists Medicaid, SNAP, LIEAP, emergency assistance, non-emergency Medicaid transportation, adult protective services, homeless services, and other programs through the Morgan County office. Current state pages show differing walk-in street details, so call to confirm the correct address and documents before traveling.

Role: online application and case access for West Virginia benefits; geography: statewide, including Morgan County; cost/eligibility: applying is free and each benefit has its own eligibility rules; emergency limit: not emergency dispatch or same-day approval.

WV PATH benefits application portal

Use the official portal to apply for or manage eligible state benefits. If online access is difficult, ask Morgan County DoHS about other ways to apply and what identity, income, or household records are needed.

Role: state food-benefit information and application pathway; geography: West Virginia; cost/eligibility: no application fee; household and income eligibility rules apply; emergency limit: not immediate food distribution or emergency response.

West Virginia SNAP information

Review current SNAP eligibility and application information, then confirm case-specific questions with the state or Morgan County DoHS. Approval timing and benefit amount depend on the household and current rules.

Role: state financial-assistance information, including emergency assistance and energy programs; geography: West Virginia; cost/eligibility: funding, season, income, and documentation rules apply; emergency limit: not guaranteed immediate payment or utility restoration.

Emergency assistance and utility support

West Virginia lists emergency assistance and LIEAP through its benefits agency. Check current application periods and required documents with Morgan County DoHS; ask the utility directly about shutoff notices and payment arrangements.

Role: non-emergency medical transportation information for eligible Medicaid members; geography: West Virginia, including Morgan County; cost/eligibility: Medicaid enrollment, covered trip, advance booking, and vendor rules apply; emergency limit: not an ambulance or emergency ride.

West Virginia Medicaid non-emergency transportation

The state explains how Medicaid members can request qualifying non-emergency medical transportation. Confirm current vendor, advance-notice rules, trip coverage, and pickup arrangements before relying on a ride.

Role: county public-health, clinical, environmental-health, and preparedness services; geography: Berkeley and Morgan Counties; cost/eligibility: service, appointment, and fee rules vary; confirm current details before visiting; emergency limit: not 911 or an emergency department.

Berkeley-Morgan County Health Department

The department lists its Morgan County location at 137 War Memorial Drive in Berkeley Springs and describes clinical, environmental, and preparedness services. Call to confirm the specific service, cost, eligibility, and appointment requirements.

Role: primary care for patients of all ages; geography: Berkeley Springs and surrounding communities; cost/eligibility: call to confirm insurance, fees, payment options, and new-patient availability; emergency limit: not emergency or urgent-response care.

Tri-State Community Health Center — Berkeley Springs

The center lists a Berkeley Springs primary-care location at 261 Berkmore Place, Suite 1A. Contact the clinic to ask about appointment access, current accepted coverage, and charges before traveling.

Role: community primary and behavioral health care; geography: Morgan County and nearby service areas, with the listed clinic in Paw Paw; cost/eligibility: ask about current fees, coverage, and payment options; emergency limit: not emergency response.

Mountaineer Community Health Center

This community health center lists primary and behavioral health services at 783 Winchester Street in Paw Paw. It is outside Berkeley Springs; confirm appointment access, travel, fees, and service fit directly.

Role: behavioral-health and substance-use assessment and outpatient services; geography: Morgan County; cost/eligibility: ask about service fit, insurance, fees, appointment access, and intake; emergency limit: use the crisis line or 911 as appropriate, not routine email.

EastRidge Health Systems — Morgan County

EastRidge lists its Morgan County office at 89 Sugar Hollow Road. No local hoarding-specialty clinician was verified; call to ask about a clinician's scope and current availability rather than assuming specialty care.

Role: family resource navigation, parent support, and community programs; geography: Morgan County, with Berkeley Springs and Paw Paw locations; cost/eligibility: ask about the specific program, age range, registration, and any cost; emergency limit: not crisis response or clinical treatment.

Starting Points of Morgan County Family Support Center

Starting Points is a local family-support center and posts current program information and ways to ask about community resources. Call ahead to confirm the right location, hours, and program fit.

Role: community hot-meal service; geography: Berkeley Springs; cost/eligibility: the program currently posts meals at no cost; confirm schedule or holiday changes; emergency limit: not a food-delivery guarantee or crisis service.

Starting Points Mealtime Community Kitchen

Starting Points currently posts hot meals on Mondays, Tuesdays, and Fridays from 3:30 to 6:30 p.m. Check the current page or call before traveling because schedules can change.

Role: food pantry and food-assistance referrals; geography: Berkeley Springs and Morgan County; cost/eligibility: pantry distribution is generally intended for people seeking food assistance; confirm current hours, service area, and any requirements; emergency limit: not a guarantee of same-day food or delivery.

Morgan County food pantry information

Starting Points maintains a food-resource page that links to local pantry information. Call before visiting to confirm which pantry is open, what is available, and whether any documents are requested.

Role: community and youth/family prevention programs and mental-health education; geography: Morgan County; cost/eligibility: ask about the specific program, enrollment, and any fees; emergency limit: education and community programming are not therapy or crisis response.

Morgan County Partnership

The Partnership describes community programs, including mental-health awareness and family or youth initiatives. It is a community-program provider, not a verified hoarding-specialty clinician; ask which activities are currently offered and who may participate.

Role: senior nutrition, transportation, activities, in-home support, and caregiver programs; geography: Morgan County; cost/eligibility: many programs are for residents age 60 and older; Medicaid waiver, private-pay, and other program rules vary; emergency limit: not emergency transport or guaranteed in-home placement.

Senior Life Services of Morgan County

The organization lists meals, transportation scheduled in advance, activities, case management, respite, and other supports for older adults. Ask about age, disability, program eligibility, fees, pickup availability, and booking lead time.

Role: information and referral for older adults, people with disabilities, and caregivers; geography: statewide, including Morgan County; cost/eligibility: information and referral are available by phone; referred programs set their own eligibility and fees; emergency limit: not emergency dispatch or guaranteed service availability.

West Virginia Aging and Disability Resource Center

The state resource center can help identify aging, disability, and caregiver services. Ask about local options, program screening, and how to apply.

Role: state housing-instability and homeless-services information; geography: West Virginia; cost/eligibility: local programs set their own screening, eligibility, and availability; emergency limit: information is not a shelter reservation or guaranteed placement.

West Virginia homeless-services information

The state describes homeless-service pathways. For current local referral information, contact WV 211 or Morgan County DoHS and ask about any intake process; no current general shelter opening has been verified for this guide.

Role: housing counseling and housing-navigation referrals; geography: West Virginia, including Morgan County; cost/eligibility: counselor services and any fees vary—confirm before an appointment; emergency limit: not emergency shelter or a guaranteed rental subsidy.

HUD housing counseling in West Virginia

HUD's directory can help locate housing counselors for rental, homeownership, or housing-stability questions. Ask about appointment access, fees, and whether the counselor handles your specific issue.

Role: safety planning, advocacy, and survivor-specific shelter or housing navigation; geography: Morgan, Berkeley, and Jefferson Counties; cost/eligibility: hotline advocacy is free; program eligibility and safe-space availability must be confirmed; emergency limit: call 911 for immediate danger.

EPEC survivor housing and advocacy

For concerns involving domestic violence, sexual assault, stalking, or trafficking, EPEC's Morgan County office can discuss advocacy and safe next steps. This is not general-purpose housing placement, and a bed is not guaranteed.

Role: civil legal information and representation for eligible residents; geography: statewide, including Morgan County; cost/eligibility: free help is subject to income, case, and capacity screening; criminal defense is not covered; emergency limit: not emergency response or a substitute for advice about a specific case.

Legal Aid of West Virginia

Apply online or contact statewide intake to ask about a civil legal issue, housing concern, or benefit question. Confirm scope and eligibility before relying on representation.

Role: civil legal advice and assistance for older adults; geography: West Virginia; cost/eligibility: free services for eligible residents age 60 and older; appointments and case scope apply; emergency limit: no criminal defense and not emergency response.

West Virginia Senior Legal Aid

The program offers civil legal assistance to older West Virginians. Call to ask whether the issue is within scope and how to arrange an appointment; do not assume walk-in service.

Role: county court contacts and court-process information; geography: Morgan County; cost/eligibility: filing, record, and court fees vary; confirm current procedure and fees with the clerk; emergency limit: the court is not legal counsel or emergency response.

Morgan County courts and courthouse clerk

The West Virginia Judiciary lists Morgan County courthouse and clerk contacts in Berkeley Springs. Contact the appropriate clerk for records or procedural questions; ask an attorney or legal-aid provider for advice about a particular case.

Role: municipal water billing and household garbage-service information; geography: Town of Bath service addresses only; cost/eligibility: town rates, account setup, and third-party payment fees apply; confirm service boundary and current charges; emergency limit: not a hoarding cleanout or hazardous-material service.

Town of Bath garbage and water service

The Town of Bath posts garbage rules, service forms, and water or waste bill-payment information. Service eligibility is address-specific; call before setting out items or assuming a large-item or building-material pickup.

Role: county recycling information and solid-waste contacts; geography: Morgan County; cost/eligibility: accepted materials, hours, and any fees can change; call before transporting items; emergency limit: not a private cleanout, hauling, or disposal guarantee.

Morgan County Solid Waste Authority and recycling

The county's recycling site lists the Charles R. Biggs Recycling Center at 2990 Valley Road and seasonal hours. Confirm current opening, accepted materials, and any fees by phone before loading or traveling.

Role: public library information, reading, and community services; geography: Morgan County; cost/eligibility: library access and card rules vary by service; ask about current hours, residency requirements, computers, and any printing fees; emergency limit: not crisis or shelter response.

Morgan County Public Library

The West Virginia Library Commission lists the Morgan County Public Library at 105 Congress Street in Berkeley Springs. Confirm current hours and service details before visiting.

Role: university extension education and local program information; geography: Morgan County; cost/eligibility: ask about the specific class, service, enrollment, and any fee; emergency limit: not clinical care or emergency response.

WVU Extension — Morgan County

The county Extension office can direct residents to WVU educational and community programs. Confirm which services are currently offered locally and whether a registration fee applies.

Role: employment, job-search, and workforce-training information; geography: statewide, with local services depending on office coverage; cost/eligibility: program requirements and any training costs vary; confirm before enrolling; emergency limit: not emergency income or housing support.

WorkForce West Virginia

The state workforce agency provides job-search and training information. Check its current office directory and ask whether a Morgan County appointment or remote service is available.

Role: home-energy efficiency assistance; geography: West Virginia through local providers; cost/eligibility: income, home condition, funding, and health-and-safety rules apply; confirm program availability and any costs; emergency limit: not emergency utility repair or immediate bill payment.

West Virginia Weatherization Assistance Program

The state program may help qualifying households improve home energy efficiency. Ask the administering provider about Morgan County intake, documents, waiting time, landlord consent, and whether a home can be served.

Role: county-government and board contact navigation; geography: Morgan County; cost/eligibility: individual offices set their own fees and requirements; ask which office has jurisdiction; emergency limit: not emergency dispatch or individual legal advice.

Morgan County Commission and county-office directory

The county lists commissioners, offices, and boards, including planning and unsafe-structure/property-enforcement contacts. Ask which department handles an address or concern; do not assume an enforcement office provides hoarding support.

Role: municipal water-service account and public notice information; geography: addresses served by Berkeley Springs Water Works; cost/eligibility: account, rates, and service boundaries are address-specific; confirm with the utility; emergency limit: not a general county-wide utility or emergency medical service.

Berkeley Springs Water Works service notices

The Town of Bath website posts water and service notices for its utility area. Check current outage or boil-water notices and call the utility to confirm whether an address is served.

Role: transportation planning and age- or benefit-based ride referrals; geography: Morgan County; cost/eligibility: no current countywide general-public bus schedule was verified; confirm Senior Life Services or Medicaid ride eligibility and fees; emergency limit: not emergency transport.

Morgan County local public transportation note

No current general-public fixed-route transit timetable was verified for Morgan County. Older adults can ask Senior Life Services about advance-scheduled rides, and eligible Medicaid members can ask about NEMT; confirm service area and reservation rules first.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Berkeley Springs, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight