A Hoarding Alliance local resource guide

Hoarding support in Bath, New York.

You deserve support that begins with you—not with pressure to clear a room or explain everything. This guide gathers places to ask about a next step, whether you are directly affected, supporting someone, or helping a neighbor.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with a conversation, not a cleanup plan.

Fight the Blight is the nonprofit front door for hoarding-related support and virtual groups. Share only what feels useful, and ask what may fit your location and priorities. Availability and eligibility are not guaranteed.

A first conversation for people affected by hoarding, friends and family, and community partners. Ask what support may fit your location and priorities before deciding what to share or do.

Role: nonprofit front door and virtual-group pathway for hoarding-related support; geography: ask about current options for Steuben County; cost/eligibility: confirm any eligibility, funding, and fees; emergency limit: not clinical care or emergency response.

For immediate danger

For immediate danger, fire, or a life-threatening medical emergency, call 911. For a behavioral-health crisis in Steuben County, the NY State Office of Mental Health's August 2026 guide lists the county crisis line at 607-664-2255 (press 1) and an after-hours number at 607-937-7800, with a 24/7 mobile crisis team; call or text 988 for the national crisis line. Confirm local response options with the counselor. This guide and peer-support services are not emergency response.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-related support and organizing services; geography: confirm service territory and remote options for Steuben County; cost/eligibility: private-pay—request current rates and scope; emergency limit: not emergency response or a substitute for licensed clinical care.

The Peer Tree

A private-pay pathway for situations not covered by grants. Ask what support is currently available, whether it can serve your area, and what the cost and scope would be.

Role: digital peer-support pathway for people affected by clutter and for friends or family; geography: online; cost/eligibility: check current access and any charges in the app; emergency limit: not therapy, crisis care, or emergency support.

Unburied

A digital place for peer connection and practical tools at your own pace. It is not clinical treatment, crisis care, or emergency response.

Role: regional information and referral for community services; geography: Steuben County and the Finger Lakes region; cost/eligibility: call 2-1-1 or 1-800-346-2211 for free referral; emergency limit: not emergency dispatch or a guarantee that a program has openings.

211 Helpline of the Finger Lakes

The Institute for Human Services operates a regional helpline that can help identify current food, housing, transportation, and other community options. Ask about service area, eligibility, and availability.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency response; geography: United States, including Steuben County; cost/eligibility: call for an immediate emergency; emergency limit: immediate danger, fire, or life-threatening medical emergency—not routine service navigation.

911 Emergency Services

Call 911 if someone is in immediate danger, there is a fire, or urgent medical help is needed. The county asks callers to give the emergency address, nearest intersection, callback number, and a brief description.

Role: behavioral-health crisis counseling and mobile crisis response; geography: Steuben County; cost/eligibility: call the county crisis line or 988 to ask about options; emergency limit: for behavioral-health crisis—not fire, urgent medical response, or immediate physical danger.

Steuben County Crisis Line and Mobile Crisis

The NY State Office of Mental Health's August 2026 Steuben County guide lists 607-664-2255, press 1, and 607-937-7800 after hours, and describes a 24/7 mobile crisis team. Call or text 988 for the national crisis line. Ask the counselor what response is available where you are.

Role: domestic-violence safety advocacy and residential/non-residential services; geography: Steuben County; cost/eligibility: call to confirm safe contact, service fit, and availability; emergency limit: not 911 emergency dispatch.

Arbor Housing & Development Domestic Violence Services

New York State's Office for the Prevention of Domestic Violence lists Arbor as a Steuben County provider with residential and non-residential programs. Arbor lists a domestic-violence hotline. If privacy is a concern, contact them only in a way that feels safe and ask about confidential options.

Role: assessment and protective-service referrals for at-risk adults; geography: Steuben County residents age 18 or older who meet program criteria; cost/eligibility: contact the county to discuss a referral and eligibility; emergency limit: call 911 for an immediate emergency.

Steuben County Adult Protective Services

County Adult Services describes referrals for adults who may be physically or mentally disabled or at risk of harm, with assessment and possible referrals for housing, benefits, and care. It is a voluntary protective-services pathway, not routine cleanup or emergency dispatch.

Role: public alerts for critical events and evacuations; geography: Steuben County; cost/eligibility: NY-Alert registration is free; emergency limit: alerts inform but do not replace 911 or direct assistance.

Steuben County Emergency Alerts

The county directs residents to NY-Alert for critical events, local incidents, evacuations, and public-safety announcements. Choose notification preferences and keep a direct emergency plan as well.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county outpatient mental-health and substance-use clinic; geography: Bath office and Steuben County residents; cost/eligibility: fees are scaled to ability to pay; Medicaid, Medicare, and third-party insurance accepted—confirm current intake and coverage; emergency limit: clinic intake is not a substitute for 911 in immediate danger.

Steuben County Community Mental Health Center — Bath Office

The county lists outpatient services for adults and children, including evaluations, individual and group services, family services, and medication therapy. The Bath office is at 115 Liberty Street. Ask about fit, wait times, insurance, and fees.

Role: peer services and support; geography: Steuben County and surrounding service area—reference your home county; cost/eligibility: ask about program eligibility and any fees; emergency limit: peer support is not therapy or crisis response.

AspireHope NY Peer Services

The NY State Office of Mental Health's August 2026 county guide lists AspireHope NY for peer services and support for adults, families, and youth, including in-home, community, and transition support. Ask which services fit your situation.

Role: peer-led support groups for adults with a loved one experiencing mental illness; geography: online groups serving the Finger Lakes region; cost/eligibility: groups are free and registration is required; emergency limit: peer group, not therapy or emergency support.

NAMI Finger Lakes Support Groups

NAMI Finger Lakes describes free online family and partner/spouse support groups for adults 18 and older. Check the current calendar and registration requirements; the groups are not specific to hoarding disorder.

Role: individual and family counseling and community support; geography: Steuben County, with a Bath office; cost/eligibility: confirm intake, insurance, fees, and current appointment availability; emergency limit: not emergency response.

Family Service Society, Inc.

The organization describes professional counseling and related programs for people in Steuben County and the surrounding area. Ask about the Bath office, age and service fit, and current payment options.

Role: public-benefit and basic-needs navigation, including SNAP, Medicaid, Temporary Assistance, and HEAP; geography: Steuben County; cost/eligibility: each program has its own income, household, and documentation rules; emergency limit: not emergency shelter or crisis dispatch.

Steuben County Department of Social Services

The county can explain benefit applications and other social services. Call the main office and ask which program handles your need, what documents to bring, and whether an appointment or online application is available.

Role: housing information, fair-housing referrals, and links to local housing organizations; geography: Steuben County; cost/eligibility: housing programs, income limits, waitlists, and funding differ—confirm directly; emergency limit: information is not a placement guarantee.

Steuben County Housing Information

The county housing page links to fair-housing information, Legal Assistance of Western New York, Arbor Housing & Development, and the county land bank. Ask each provider about current openings, eligibility, and application steps.

Role: regional affordable-housing and rental-assistance provider; geography: Steuben and nearby counties; cost/eligibility: income and property rules apply; as of May 1, 2026, new Steuben Section 8 waitlist applications were closed—confirm current property-specific openings; emergency limit: not emergency shelter dispatch.

Arbor Housing & Development — Current Housing Availability

Arbor's published notice says it stopped taking new Section 8 Housing Choice Voucher applications for Steuben County on May 1, 2026. Its Bath Tri-Plex page describes income-based rent, but does not establish a current vacancy. Call before applying or traveling.

Role: supportive housing and behavioral-health services; geography: programs include Bath, Corning, and Hornell; cost/eligibility: program-specific clinical criteria, referrals, and housing availability apply—confirm with intake; emergency limit: not a crisis-response substitute.

Arbor Behavioral Health and Supportive Housing

Arbor describes housing-related behavioral-health programs and crime-victim advocacy, including supportive housing. This is not a general organizing or cleanup service; ask whether any program fits your circumstances.

Role: community food pantry and meal support; geography: Bath and Steuben County residents; cost/eligibility: confirm current service-area, intake, and visit rules; emergency limit: food support, not clinical or crisis care.

Bath Food Pantry — Catholic Charities Steuben/Livingston

Catholic Charities lists a Bath food pantry at 23 Liberty Street. The county's Social Services page notes that Turning Point may require enrollment for regular pantry service, so call first to confirm the current schedule and how to access food.

Role: local food-finder links, SNAP and nutrition navigation; geography: Steuben County; cost/eligibility: pantry rules and benefit eligibility vary—confirm with each program; emergency limit: not an emergency response service.

Steuben County Food and Nutrition Resources

The county links to local pantry and meal-site information, the Food Bank of the Southern Tier, and SNAP/WIC resources. Call 2-1-1 if you need help identifying a current option.

Role: information, assessment, and referrals for older adults and caregivers; geography: Steuben County, including Bath; cost/eligibility: some programs are age-, disability-, income-, or assessment-based—confirm; emergency limit: not emergency response.

Steuben County Office for the Aging

The Office for the Aging coordinates county services, offers information and assistance, and may arrange home visits for residents who are homebound or have difficulty leaving home. Ask about current service fit and any fees.

Role: assessed in-home, meal, home-repair, respite, and transportation referrals; geography: qualifying Steuben County residents and caregivers; cost/eligibility: age, disability, assessment, income, and funding rules vary—confirm; emergency limit: not emergency response.

Office for the Aging — Help at Home

The county describes home-delivered meals for eligible adults age 60 or older, personal-care and light-housekeeping referrals, home repair information, caregiver respite, and transportation. These services are not a general cleanout crew.

Role: public transportation within Steuben County; geography: routes vary by destination; cost/eligibility: check current fare, schedule, stops, and accessibility; emergency limit: not medical or emergency transport.

Steuben County Transit

The county describes transit and other regional ride options. Check current route details and whether a stop serves your address before planning a trip.

Role: transportation information and referral; geography: Steuben and neighboring counties; cost/eligibility: provider schedules, booking, fares, and eligibility differ—confirm; emergency limit: not emergency or ambulance service.

Need a Ride — Steuben County Transportation Options

The county's transportation page links to Need a Ride, which helps residents identify public and other local transportation options. Ask about the trip, advance booking, accessibility, and any fare.

Role: non-emergency medical transportation for Medicaid recipients; geography: eligible New York Medicaid members; cost/eligibility: confirm plan rules and authorization with MAS; emergency limit: not ambulance service or urgent emergency transport.

Medicaid Medical Transportation — MAS

The NY State Office of Mental Health's August 2026 county resource guide lists MAS for Medicaid medical transportation and provides its scheduling number. Confirm current ride rules and schedule through your plan or MAS.

Role: civil legal aid and advice; geography: Allegany and Steuben Counties; cost/eligibility: free legal aid for eligible civil matters after intake screening; emergency limit: not emergency shelter or legal representation for every case.

Legal Assistance of Western New York — Bath Office

LawNY lists a Bath office and help with certain public-benefit, housing, utility, and family matters. It screens cases and cannot take every issue; ask whether your concern is within scope.

Role: county disposal, recycling, and hazardous-waste information; geography: facility rules differ and some programs require county residency; cost/eligibility: check current fees, accepted items, and event registration; emergency limit: does not provide hauling or in-home cleanup.

Steuben County Solid Waste and Recycling

County Public Works publishes landfill and transfer-station hours, item rules, recycling, and hazardous-waste information. Call before transporting bulky items or chemicals; do not assume an item is accepted or free.

Role: residential and other waste disposal facility; geography: Bath; cost/eligibility: accepted items, resident rules, and fees vary—check the current fee schedule before a trip; emergency limit: disposal site only, not a cleanup or hauling provider.

Steuben County Landfill — Bath

The county lists the landfill at 5632 Turnpike Road in Bath and provides hours and contact information. Call about the item, quantity, vehicle, and current charge before loading or making a trip.

Role: online application and account access for state-administered benefits; geography: New York State residents; cost/eligibility: SNAP, HEAP, Medicaid, and assistance each have separate eligibility rules; emergency limit: an application portal is not urgent crisis assistance.

New York State MyBenefits

Steuben County links residents to the state's benefits portal. You can review program information and begin or manage eligible applications; contact the county if you need application help or cannot use the portal.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Bath, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight