A Hoarding Alliance local resource guide

Hoarding support in Geneseo, New York.

If it’s hard to open a door, prepare a meal, or let someone in to make a repair, you can ask for help with that one thing. If you’re helping someone else, start by asking what they want to change and what they want you to leave alone.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Pick one step that fits today

If you have a notice, court date, or shutoff deadline, keep the paperwork and say when it’s due. If you can’t stay safely tonight, tell intake that first. If the need isn’t urgent, you can ask about a first conversation or a virtual group without agreeing to a cleanout.

Ask what a first conversation or group involves before sharing photos or other personal information.

Role: nonprofit front door for hoarding-related support and virtual groups; geography: ask about remote access from Geneseo and Livingston County; cost/eligibility: confirm registration, group fit, and any cost; funded local in-home help is not assumed; emergency limit: not therapy or emergency response.

Connect with Fight the Blight Call or text (724) 739-3785
For immediate danger

For fire, immediate danger, or a medical emergency, move to safety if you can and call 911. Tell responders if a doorway is blocked or someone may need help leaving.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding-related support and family guidance; geography: ask about virtual options or travel to Livingston County; cost/eligibility: private-pay; confirm availability, scope, and a quote; emergency limit: not therapy, emergency response, or hazardous-material cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

The Peer Tree

Ask what a first visit covers, who decides what stays, and whether you can begin with a single task.

Explore private-pay support
Role: digital peer support for people affected and their supporters; geography: online; cost/eligibility: confirm current access, group availability, and any fees; emergency limit: not therapy or emergency support. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Unburied

Use online peer support to plan a manageable step or think through a conversation. Share only what you want to share.

Explore digital peer support
Role: information and referrals for local services; geography: Livingston County and other covered Finger Lakes counties; cost/eligibility: navigation is free; individual programs have their own requirements and costs; emergency limit: not 911 dispatch or guaranteed placement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

211/LIFE LINE

Give your ZIP and say what you need first. Ask which program serves your address and whether to call before visiting.

Find Finger Lakes referrals

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch; geography: Geneseo and Livingston County; cost/eligibility: no enrollment to call; medical care or transport may be billed; emergency limit: for immediate danger, not routine cleanup or housing navigation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

911 — immediate danger

Call from a safe place. Explain if entrances are blocked or someone might still be inside.

Call 911
Role: hospital emergency care; geography: Dansville; the Geneseo urgent care site is separate; cost/eligibility: care or transport may be billed; do not delay emergency care over coverage; emergency limit: call 911 for immediate danger or when safe travel is not possible. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Noyes Memorial Hospital — Emergency Room

Use the hospital emergency room for medical emergencies. Geneseo urgent care is not the same service.

Find the Dansville emergency room
Role: federal home fire-safety education; geography: nationwide; cost/eligibility: free public guidance; emergency limit: not dispatch, an inspection, or cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

U.S. Fire Administration — Hoarding and Fire Safety

When it’s safe, prioritize clear exits and space around heat sources. Do not re-enter an unsafe building for belongings.

Review home fire-safety guidance
Role: municipal code, permits, and inspection information; geography: Village of Geneseo; verify jurisdiction for town addresses; cost/eligibility: ask about inspection requirements, fees, and notice deadlines; emergency limit: not emergency dispatch, legal advice, or cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Village of Geneseo Code Enforcement

Keep any notice. Ask which corrections and dates apply and which office handles follow-up. Calling the office does not extend a deadline.

Find village code and inspection information
Role: county benefits intake and screening for basic needs; geography: Livingston County, with county offices in Geneseo; cost/eligibility: program rules and documentation vary; confirm eligibility and after-hours steps; emergency limit: not dispatch or guaranteed same-day shelter or payment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Livingston County DSS — Temporary Assistance

Say if you have nowhere safe to stay, face an eviction deadline, or may lose heat. Ask about screening and what to do if the office is closed.

Check county assistance intake
Role: county intake for at-risk adults who cannot protect themselves; geography: Livingston County; cost/eligibility: the county assesses eligibility and circumstances; ask about how to refer; emergency limit: not emergency dispatch or routine housekeeping. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Livingston County DSS — Adult Protective Services

Describe a specific safety concern and what help the adult already has. Clutter alone does not establish eligibility.

Find county adult protective services
Role: confidential survivor advocacy, crisis support, and safety planning; geography: Livingston County program; confirm access and fit; cost/eligibility: provider describes free and confidential support; ask which services apply; emergency limit: not 911 or general housing placement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Chances & Changes

If someone is using access to your home or belongings to control you, ask an advocate about safer options from a device you can use privately.

Find survivor support
Role: civil legal aid intake and referrals; geography: Livingston County office in Geneseo; cost/eligibility: confirm income eligibility, issue coverage, and intake availability; emergency limit: not emergency dispatch; an intake call does not pause a court deadline. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Legal Assistance of Western New York — Livingston County

Keep eviction or housing papers and tell intake the next date on them. Ask whether the office can help or refer you.

Find Livingston County legal aid
Role: nonprofit emergency housing pathway through county referral; geography: Livingston County program; confirm household and address coverage; cost/eligibility: provider requires a Department of Social Services referral; confirm screening and capacity; emergency limit: not 911, walk-in placement, or a guaranteed bed tonight. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Catholic Charities Steuben/Livingston — Emergency Housing

Start with county DSS if you need a referral. Ask about household size, accessibility, transportation, and where to go if the office is closed.

Check emergency housing referral requirements

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: county-operated licensed outpatient mental health clinic; geography: Geneseo; confirm your appointment site; cost/eligibility: ask about intake, insurance, costs, and whether the clinic can address hoarding concerns; emergency limit: not an emergency department or a verified hoarding specialty. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Livingston County Mental Health and Community Services

Ask whether the clinic can assess difficulty acquiring, discarding, or using rooms safely, and where it refers for specialized care.

Check county outpatient mental health services
Role: primary care and referral entry point; geography: Geneseo; cost/eligibility: confirm new-patient availability, insurance, and costs; emergency limit: not an emergency department or a verified hoarding specialty. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

University of Rochester Medicine — Geneseo Primary Care

Ask about falls, breathing, sleep, or other health concerns and whether a behavioral-health referral would help.

Find Geneseo primary care
Role: education and a starting point for specialty referrals; geography: online; verify New York availability or telehealth; cost/eligibility: confirm credentials, direct hoarding experience, coverage, and fees; emergency limit: not emergency support or endorsement of a particular provider. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

International OCD Foundation — Hoarding Resource Center

Use the resource center to prepare questions about hoarding-specific care and how your goals would shape treatment.

Explore hoarding specialty resources
Role: peer support linked to local substance-use recovery services; geography: Geneseo; check current program location; cost/eligibility: confirm program fit, access, and any charges; emergency limit: not a hoarding-specific group, therapy substitute, or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

CASA-Trinity — Geneseo Peer Recovery Support

If substance-use recovery is also a priority, ask what peer support is available. For hoarding-related peer support, use the separate starting points above.

Explore local peer recovery support
Role: local nonprofit pantry information; geography: Geneseo and Groveland; verify whether your address is served; cost/eligibility: ask about eligibility, intake, pickup hours, and current supplies; emergency limit: not emergency dispatch or guaranteed same-day food. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Geneseo Groveland Emergency Food Pantry

Check the pantry’s current instructions before going. Mention if you do not have a working stove or a safe place to store food.

Find local food pantry access
Role: nonprofit screening for rent, utility, and other basic-needs assistance; geography: use the Livingston County instructions; cost/eligibility: confirm intake steps, documents, available funds, and whether referral is needed; emergency limit: not emergency dispatch or guaranteed payment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Catholic Charities Steuben/Livingston — Rent and Utilities

If you have a shutoff or rent deadline, explain the date and what you’ve already tried. Keep a separate plan if you need a safe place tonight.

Check Livingston County rent and utility assistance
Role: county home energy benefit intake; geography: Livingston County; cost/eligibility: confirm household eligibility, program dates, documents, and emergency benefit rules; emergency limit: not emergency dispatch or guaranteed same-day heat. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Livingston County DSS — Home Energy Assistance Program

If fuel is running low or you face shutoff, tell intake when and ask which benefit is open.

Check county energy assistance
Role: nonprofit energy-efficiency assistance for eligible homes; geography: Livingston County and other served areas; cost/eligibility: confirm income and property eligibility, landlord permission if renting, and access requirements; emergency limit: not emergency heating repair or whole-home cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Connecting Communities in Action — Weatherization

Ask what areas workers need to reach before an assessment. If there’s no heat now, tell county benefits intake first.

Explore weatherization eligibility
Role: information and referrals for long-term services and supports; geography: Livingston County; cost/eligibility: ask about eligibility and costs for the service you’re referred to; emergency limit: not emergency dispatch or guaranteed in-home help. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Livingston County — NY Connects

Ask about caregiver support, equipment, or help at home and explain any mobility or communication needs.

Find long-term support information
Role: meal-delivery information and screening; geography: Livingston County; verify route coverage; cost/eligibility: confirm current eligibility, assessment, delivery access, and any contribution; emergency limit: not emergency food delivery. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Livingston County — Home Delivered Meals

If cooking or getting to a meal site is hard, ask how to get screened. If you need food today, ask the local pantry or 211 separately.

Check county meal-delivery options
Role: public bus route and service information; geography: Livingston County; check stops serving Geneseo; cost/eligibility: confirm fares, accessible boarding, and any reservation requirements; emergency limit: not emergency transportation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

RTS Livingston — Maps and Schedules

Check your nearest stop, service day, and last return trip before making an appointment.

Find Livingston bus service
Role: municipal facility and disposal instructions; geography: facility serves Geneseo and Groveland residents; verify your address; cost/eligibility: ask about permits or cards, charges, hours, and accepted materials; emergency limit: not hazardous-material emergency response or a cleanout service. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Geneseo — Recycling and Transfer Station

Check before loading bulky items, electronics, or paint. If a container is leaking or unidentified, ask for handling instructions before moving it.

Check transfer-station rules

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Geneseo, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight