Role: applications and navigation for SNAP, Medicaid, Temporary Assistance, and HEAP; geography: Genesee County; cost/eligibility: income, household, and program rules apply; emergency limit: application processing does not guarantee immediate food, heat, or housing. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Genesee County Social Services — benefits and applications
The County accepts SNAP, Medicaid, and Temporary Assistance applications weekdays and lists HEAP and other programs. For a documented emergency such as homelessness, no food, or no heat, ask about its same-day interview procedure; confirm current requirements directly.
Role: housing-program information and referrals; geography: Genesee County; cost/eligibility: program-specific income, property, and funding rules apply; emergency limit: not emergency shelter or immediate placement. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Genesee County Housing Development and Assistance
The County's current housing page links to its housing assistance directory, USDA rural housing information, and GO Health lead programs. Ask about the date of any directory, active application windows, property eligibility, and funding before relying on a program.
Role: aging-services and long-term-support information and referrals; geography: Genesee County; cost/eligibility: some programs are limited by age, disability, or need; emergency limit: not crisis response or direct provision of every referred service. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Genesee County Office for the Aging and NY Connects
The Office for the Aging lists help with meals, transportation, caregiver needs, housing, and benefits. NY Connects can discuss long-term services and supports; ask about the right program, current eligibility, and whether it directly provides a service.
Role: congregate meals and home-delivered nutrition support; geography: Genesee County; cost/eligibility: age, functional need, reservation, and suggested contribution rules apply; emergency limit: not emergency food delivery. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Genesee County nutrition programs and Meals on Wheels
County nutrition services list Batavia Senior Center and Havenwood dining sites. Home-delivered meals are for eligible county residents age 60 and older who meet need criteria; call to ask about assessment, current schedule, weather closures, and contributions.
Role: directory of food pantries and meal resources; geography: Genesee County; cost/eligibility: provider-specific; emergency limit: directory listing does not guarantee same-day food, delivery, or current hours. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Genesee County community food resources
The County lists food options including Lydia's Kitchen, Catholic Charities, Community Action, Foodlink pop-up pantries, the Salvation Army, and YWCA My Sister's Food Pantry. Call the provider to confirm hours, service area, documentation, and current supply before traveling.
Role: public bus, route deviation, and weekday Dial-A-Ride; geography: Genesee County with some regional connections; cost/eligibility: fares and accessibility eligibility vary; emergency limit: not emergency or guaranteed medical transportation. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
RTS Genesee — county public transportation
Genesee County says RTS serves the county and offers regular routes, eligible route-deviation assistance, and weekday Dial-A-Ride. Check current schedules, fares, booking rules, and stop locations before depending on a trip.
Role: bookable local ride service; geography: designated Batavia service area; cost/eligibility: RTS lists a $5 trip fare; confirm service zone, booking window, and access; emergency limit: not emergency transportation. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
RTS Link — Batavia evening microtransit pilot
RTS describes its Batavia pilot as a weeknight ride service within a defined service area. The schedule and pilot details can change; confirm current days, hours, fare, and trip availability in the official RTS Link guide before booking.
Role: primary and behavioral health care; geography: Batavia clinic, serving patients by provider scope; cost/eligibility: ask about new-patient access, insurance, fees, and sliding-fee options; emergency limit: routine clinic care is not emergency response. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Oak Orchard Health — Batavia behavioral and primary care
Oak Orchard lists primary and behavioral health services at its Batavia Health Center. Call to ask about the right service, current appointment availability, insurance, and cost; use crisis or emergency pathways for urgent needs.
Role: nutrition education and food benefits for eligible women, infants, and children; geography: Genesee County and other listed counties; cost/eligibility: income or qualifying benefit criteria apply; emergency limit: not emergency food delivery. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Oak Orchard WIC — nutrition support for eligible families
Oak Orchard's WIC program lists a Batavia office and describes eligibility, referral, and appointment steps. Call to ask whether the household qualifies, what documents are needed, and when an appointment is available.
Role: nonprofit peer support, advocacy, and mental-wellness education; geography: Genesee and Orleans Counties; cost/eligibility: programs and eligibility vary; emergency limit: peer support is not clinical treatment or emergency crisis response. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Mental Health Association of Genesee and Orleans Counties
The Association describes peer-driven recovery and wellness supports in Batavia and Orleans County. Call to ask which activities are open, any diagnosis or referral requirements, and whether current programming fits; use 988 or 911 for emergencies.
Role: substance-use assessment, treatment, and recovery support; geography: Batavia and regional clinics; cost/eligibility: call about intake, insurance, and sliding-fee options; emergency limit: scheduled treatment is not emergency response. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
UConnectCare — substance-use support and treatment
The County's current behavioral-health resource page lists UConnectCare in Batavia. Ask the provider about current services, same-day assessment options, insurance or self-pay cost, and whether it can address the situation; call 911 for overdose or immediate medical danger.
Role: energy and weatherization program navigation; geography: Orleans and Genesee Counties; cost/eligibility: HEAP and program criteria, audit, and landlord approval may apply; emergency limit: not a guaranteed same-day utility or heating response. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Community Action of Orleans and Genesee — energy and weatherization
The County directs eligible residents to Community Action for weatherization, including possible insulation, window, and furnace work. Ask about current program intake, income rules, funding, property assessment, and whether renters need landlord approval.
Role: public library, information, and community space; geography: City of Batavia; cost/eligibility: ask about library-card rules and program access; emergency limit: not shelter, crisis care, or case management. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Richmond Memorial Library
The Library lists its location at 19 Ross Street and public hours. Call or check the current calendar for closures, accessibility, computer access, and programs before visiting.
Role: municipal sanitation, leaf, and yard-waste guidance; geography: City of Batavia limits only; cost/eligibility: seasonal hours and disposal requirements vary; emergency limit: not a whole-home cleanout, bulk pickup, or hauling service. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
City of Batavia Public Works and yard-waste information
The City answers questions about its seasonal Yard Waste Station and leaf collection, and says accepted materials are limited. Confirm current hours, accepted items, fees, and address jurisdiction before transporting anything; Town and private hauler rules differ.
Role: county directory for legal, housing, behavioral-health, food, and support referrals; geography: Genesee County; cost/eligibility: each provider sets its own rules; emergency limit: directory is not a guarantee of service or placement. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
Genesee County community services directory
The County's community-resources page lists local providers and phone numbers across food, housing, legal help, transport, and support. Call first to verify that a program still operates, serves your address, and has capacity.
Role: state-compiled local behavioral-health and peer-support directory; geography: Genesee County; cost/eligibility: verify each provider's current rules; emergency limit: the PDF is a referral guide, not a live crisis service. | Services, coverage, hours, costs, eligibility, and availability can change. Confirm details directly; a referral is not a guarantee of service or placement.
New York State Office of Mental Health — Genesee County resource guide
The State's resource guide collects county crisis, clinic, peer, and substance-use contacts. It is a dated directory; confirm current numbers, services, eligibility, and openings with each provider before relying on an entry.