A Hoarding Alliance local resource guide

Hoarding support in Warsaw, New York.

You can ask for help before deciding what to keep or remove. If clutter is affecting heat, exits, food, or housing, start with the need that cannot wait. If you are helping someone else, ask which part of the home they want to be able to use and what they want you to leave alone.

People first.Then the stuff.A Fight the Blight initiative

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Start with the problem that cannot wait

For a notice or shutoff, keep the paperwork and note the date. For a conversation about clutter, start with the nonprofit or a peer-support option. Ask providers what they can do for your address, what it costs, and what information they need before you share photos or agree to services.

You can ask about a virtual group or a first conversation without making a plan to clear the home. Say whether you are looking for yourself or supporting someone else.

Role: nonprofit front door for hoarding-related support and virtual groups; geography: ask about remote access from Warsaw and Wyoming County; cost/eligibility: confirm group fit, registration, and any fees; local funded or in-home help is not guaranteed; emergency limit: not clinical care or emergency response.

For immediate danger

For fire, immediate danger, or a medical emergency, move to safety if you can and call 911. Do not go back inside for belongings.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding support and family guidance; geography: ask about remote options or travel to western New York; cost/eligibility: private-pay; confirm the quote, service area, and scope before booking; emergency limit: not emergency response, therapy, or hazardous-waste removal. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

The Peer Tree

Ask who decides what happens to belongings, whether you can start with one area, and whether you can pause the work.

Role: digital peer support for people affected by clutter and their supporters; geography: online; cost/eligibility: confirm access, group participation, and any fees; emergency limit: not therapy or emergency support. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Unburied

Use peer support to talk through a setback, prepare a conversation, or plan a manageable next step. Share only what you want to share.

Role: free, confidential information and referral; geography: Wyoming County and other western New York counties; cost/eligibility: 211 navigation is free; programs set their own fees, eligibility, and availability; emergency limit: not dispatch, clinical care, or a guarantee of placement. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

211 WNY

Give your ZIP and name the most urgent need, such as safe housing tonight, food, heat, or a ride. Ask which program actually serves your address.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch; geography: Warsaw and Wyoming County; cost/eligibility: no program enrollment to call; emergency care or transport may be billed; emergency limit: for immediate threats, not routine cleanup or housing navigation. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

911 — immediate danger

From a safe place, tell responders if anyone may still be inside or if clutter blocks an exit or access to the home.

Role: emergency medical care and psychiatric evaluation; geography: hospital in Warsaw; cost/eligibility: confirm coverage and billing for nonurgent questions; do not delay emergency help to check cost; emergency limit: not a scheduled hoarding evaluation or cleanup program. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Community Hospital — emergency care

The county lists the hospital's emergency department as open 24 hours. For danger requiring responders, call 911 rather than arranging your own ride.

Role: public fire-prevention guidance; geography: national guidance for households and supporters; cost/eligibility: free to read; local services and inspections have separate rules; emergency limit: not dispatch or a home inspection. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

U.S. Fire Administration — hoarding and fire safety

Focus on a way out and keeping items that can burn away from cooking or heating equipment. Do not try to move unstable piles or enter a dangerous room to finish a task.

Role: routing for village building and property questions; geography: Village of Warsaw; confirm jurisdiction for addresses outside village limits; cost/eligibility: confirm which office handles the issue and any permit or inspection fees; emergency limit: not emergency response or a determination about your property. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Village of Warsaw — building and codes

If you have a notice, keep a copy and ask the listed office which steps apply to your address. If your housing is at risk, seek legal information promptly as well.

Role: county intake for public assistance and related basic needs; geography: Wyoming County; Warsaw office; cost/eligibility: programs have separate household, income, and documentation rules; emergency limit: not emergency dispatch or a promise of same-day housing. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Department of Social Services

Tell intake if you do not have a safe place to stay or if a shutoff is pending. Ask what to bring and whom to call if the office is closed.

Role: protective and supportive services for eligible adults; geography: Wyoming County; cost/eligibility: county describes adults 18 or older who cannot protect their interests or meet basic needs and have no willing or able helper; ask intake how it assesses referrals; emergency limit: not a substitute for calling 911 in immediate danger. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Protective Services for Adults

If serious unmet needs and lack of support are the concern, explain the specific safety problem. Clutter alone does not establish eligibility.

Role: confidential survivor support and advocacy; geography: Wyoming County route listed by the county; cost/eligibility: county lists services as free and confidential; ask about options and availability; emergency limit: not emergency dispatch or guaranteed shelter. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

RESTORE — survivor support

If threats, violence, or control of belongings make it unsafe to act, speak with an advocate from a device you consider safe.

Role: public legal education on New York eviction process; geography: New York; ask separately which legal aid office serves your county; cost/eligibility: information is free to read; representation depends on intake and eligibility; emergency limit: not legal advice for your case or a way to stop a deadline. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

LawNY — eviction information

Keep the notice, lease, and hearing date. Use the overview to identify questions, and ask 211 about legal aid serving Wyoming County. Do not assume a referral changes a court date.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: local counseling intake; geography: Warsaw; cost/eligibility: ask about appointment availability, clinical scope, insurance, and self-pay; emergency limit: routine intake is not an emergency line. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Spectrum Health — Wyoming County Counseling Center

Ask whether a clinician can assess how clutter affects daily life, whether anyone has hoarding-specific training, and what referral options are available if needed.

Role: county coordination and referral for adult mental-health services; geography: Wyoming County; Warsaw intake; cost/eligibility: ask about current adult referral criteria, forms, and coverage for connected services; emergency limit: not emergency response or guaranteed housing placement. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Adult Single Point of Access

Ask which referral fits if you need help coordinating behavioral-health and practical services. Confirm whether a provider needs to submit supporting information.

Role: hoarding-specific education and help finding qualified care; geography: national information; confirm New York availability for a clinician; cost/eligibility: online information is free to read; providers set fees, insurance, and eligibility; emergency limit: not a crisis service or assurance of an appointment. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

International OCD Foundation — Hoarding Center

Ask a clinician about experience treating hoarding disorder, what an assessment involves, and whether they can see New York residents in person or remotely.

Role: peer-led programs, social connection, and practical peer support; geography: Warsaw and Wyoming County; confirm service area for individual programs; cost/eligibility: ask about program fit, eligibility, hours, and any costs; emergency limit: not a hoarding-specific group, therapy, or emergency response. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Peers Together of Wyoming County

Ask about Circle of Friends or other peer-led activities if you want social connection. If transportation is the barrier, ask what trips Peer Wheels can take.

Role: aging services navigation; geography: Wyoming County; Warsaw office; cost/eligibility: office serves older adults, generally 60 and older; individual programs have separate criteria and contributions; emergency limit: not emergency response or guaranteed in-home services. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Office for the Aging

Ask about services that could help you continue using your home, such as meals or support for a caregiver. Explain any access barriers before scheduling a visit.

Role: home-delivered nutrition program; geography: Wyoming County; check address coverage; cost/eligibility: ask about age, ability to shop or prepare meals, assessment, and any suggested contribution; emergency limit: not a same-day food or medical response. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Home Delivered Meals

Tell intake if the kitchen is hard to use or if you cannot get to a grocery store. Ask when delivery could begin and whether a pantry is an option while you wait.

Role: support and information for people caring for someone; geography: Wyoming County; cost/eligibility: ask about the care recipient's eligibility, program availability, and any costs; emergency limit: not emergency respite, clinical care, or a cleanout program. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Wyoming County Caregiver Support

If you are stretched thin, ask which supports might help and whether the person you support needs to be part of the intake. Share only the information needed.

Role: nonprofit navigation for household needs and local programs; geography: Wyoming County; office in Perry; cost/eligibility: programs set separate eligibility, costs, and documentation; emergency limit: not emergency dispatch or guaranteed funding. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Community Action for Wyoming County — intake

Give the intake worker your address and name one or two immediate concerns. Ask which programs can help with housing or basic supplies and what to do first.

Role: housing voucher and homeowner repair program information; geography: Wyoming County; cost/eligibility: voucher and repair programs have separate income, ownership, documentation, funding, and waitlist rules; emergency limit: not emergency shelter, a cleanup grant, or an immediate repair response. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Community Action for Wyoming County — housing

Ask which program applies to renters or owners and whether applications are open. If a room is unsafe now, do not wait on a repair application to seek help.

Role: licensed mental-health housing program; geography: Warsaw; cost/eligibility: ask about referral, eligibility, coverage or fees, and current availability; emergency limit: not general shelter, a drop-in service, or emergency placement. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

DePaul — Wyoming County Apartment Treatment Program

This is a structured housing program, not a place to go without a referral. Ask county mental-health intake whether a referral is appropriate.

Role: food assistance through the United Church of Warsaw; geography: Wyoming County residents in need; cost/eligibility: confirm distribution schedule, documentation, and pickup arrangements; emergency limit: not a 24-hour response. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Warsaw Food Pantry

If food access is limited, check the current pantry instructions before you go. Ask 211 about other locations if the pickup time or transportation does not work.

Role: local public transit and advance-reservation Dial-A-Ride; geography: Warsaw and other Wyoming County service areas; cost/eligibility: fares, routes, booking times, and mobility-device arrangements vary; confirm for your trip; emergency limit: not an ambulance or emergency transport. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

RTS Wyoming

Give the scheduler the exact pickup and destination. Ask about curb access, how far ahead to reserve, and whether you need to arrange a return trip.

Role: municipal waste and recycling instructions; geography: Village of Warsaw; town and other municipal rules may differ; cost/eligibility: confirm current calendar, material limits, fees, and collection eligibility; emergency limit: not removal of hazardous material or emergency cleanup. | Each resource identifies its role, service area, cost or eligibility to confirm, and what it cannot do in an emergency.

Village of Warsaw — waste collection

Check the current rules before moving bulky items to a curb. Ask the village or county for separate instructions for chemicals, unidentified liquids, or other materials not accepted at regular collection.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Warsaw, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight