A Hoarding Alliance local resource guide
A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Rolla or Phelps County.
Start here - Fight the Blight
Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Rolla, Phelps County, and nearby communities. We can help you think through what is happening and what kind of next step may fit.
Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 or contact a current Compass Health pathway. For food, housing, utilities, transportation, and basic-needs navigation, review Missouri 211.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Missouri 211 helps people search local food, housing, utility, health-care, mental-health, substance-use, transportation, and other basic-needs resources. A referral is not a guarantee of an open bed, appointment, benefit, or service, so ask for Phelps County options and confirm directly.
Compass Health Network lists a Rolla location with adult outpatient and intensive outpatient substance-use services and Missouri Department of Mental Health records a Phelps County adult and youth mental-health location. Ask about current behavioral-health fit, age range, insurance or ability-to-pay options, crisis access, and wait time; this is qualified care, not hoarding-specific cleanup or emergency dispatch.
Phelps Health provides hospital and medical services in Rolla. Its Emergency Department is open 24 hours a day, seven days a week for emergency evaluation; call 911 for life-threatening danger or severe symptoms. This is medical care, not hoarding-specific support or a cleanup service.
The Phelps/Maries County Health Department provides public-health information and prevention programs for Phelps and Maries Counties. Ask which current program or referral path fits the household concern; this is not hoarding-specific care, emergency dispatch, or a cleanup service.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.
Call or text 988 for emotional distress, suicidal thoughts, or a mental-health or substance-use crisis. 988 can provide crisis support and connection; call 911 for immediate danger, fire, serious medical emergency, or emergency dispatch.
Phelps Health's Emergency Department at 1000 West 10th Street is open 24 hours a day, seven days a week. Use it for urgent medical evaluation; call 911 when immediate danger or a life-threatening emergency makes emergency dispatch necessary. It is not a hoarding-support or cleanup program.
Missouri accepts reports involving eligible adults age 60 and older and adults with disabilities ages 18 to 59. Call 1-800-392-0210 from 7 a.m. to 8 p.m. daily or use the online reporting system; this is a protective-services pathway, not a general cleanup referral or emergency response. Call 911 for immediate danger.
Anyone can report suspected child abuse, neglect, or exploitation to Missouri's Children's Division at 1-800-392-3738. The hotline is available 24 hours a day, seven days a week. Call 911 for immediate danger; this is a child-safety pathway, not a cleanup service.
The National Domestic Violence Hotline offers safety planning, information, and connection to local domestic-violence services. Use a safe way to contact the hotline and call 911 for immediate danger; it is not hoarding-specific care or a guaranteed shelter placement.
Missouri's Department of Public Safety lists victim-services resources for Phelps County, including emergency shelter and crisis-intervention pathways. Ask which current local provider fits the situation and use a safe contact method; this is not emergency dispatch or a general cleanup referral.
Call Poison Control at 1-800-222-1222 for guidance after exposure to chemicals, medicines, or other potentially poisonous substances. Call 911 for collapse, trouble breathing, fire, or another immediate emergency; this is not a cleanup or hazardous-material removal service.
The Missouri Department of Mental Health provides behavioral-health and substance-use information, including ways to locate qualified providers. Use 988 for immediate behavioral-health crisis support and call 911 for immediate danger; state information is not a substitute for emergency dispatch or a guaranteed appointment.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
The Rolla Housing Authority provides a public-housing and voucher pathway for eligible families and senior or disabled households. Ask about current waiting lists, application steps, reasonable accommodations, household support needs, and any housing-safety deadline; this is not emergency shelter or guaranteed placement.
Missouri's Department of Mental Health describes housing resources and rental-assistance pathways that may help prevent homelessness or support a move into safer, more secure rental housing when criteria are met. Ask for the current Phelps County access point; this is not emergency shelter or guaranteed funding.
The Rolla Mission describes emergency shelter, meals, case management, showers, and a laundromat for people experiencing homelessness or instability in Phelps County. Confirm current availability, household rules, identification needs, and intake timing; a listing is not a guarantee of an open bed or service.
G.R.A.C.E. describes a weekly food pantry, utility assistance, and coordination with community organizations for residents in Rolla, Edgar Springs, Newburg, and the Rolla School District. Ask about current hours, service area, documentation, household rules, and available resources; assistance is not guaranteed.
The Phelps County Dream Center provides food distribution for eligible local households and explains proxy pickup and appointment options. Review the current distribution schedule and documentation rules before traveling; it is a food-access pathway, not emergency shelter or a guaranteed delivery service.
Missouri's Department of Social Services explains SNAP and other food-assistance pathways and directs residents to local help. Review current eligibility, interview, documentation, and authorized-representative rules; benefits are not same-day cash, food delivery, or cleanup funding.
Missouri's utility-assistance pathway connects eligible households to help with home-energy costs through local agencies. Application windows and eligibility rules change, and assistance is not a cleaning grant or guaranteed same-day shutoff response. Ask Missouri 211 or the state program for the current Phelps County access point.
SMTS provides fixed-route service in Rolla and scheduled transportation across Phelps County for medical appointments, shopping, goods, and services. Confirm current route, fare, accessibility, advance notice, and pickup timing; this is not emergency transportation.
Rolla's Community Development department handles planning, building, inspections, and code-related requests. This is a regulatory pathway that can create notices, deadlines, or costs; it is not consent-based hoarding support, emergency dispatch, or guaranteed financial assistance.
The City of Rolla and Rolla Municipal Utilities provide information about trash, recycling, yard waste, bulk disposal, water, electric, and sewer service. Confirm accepted materials, pickup or drop-off schedules, account rules, and safe-transport instructions before moving hazardous items; this is practical service information, not a cleanup service.
Phelps County's Senior Companions program describes companionship, rides within Phelps County, grocery pickup, help with forms and calls, light meal preparation, and caregiver respite for qualifying participants. The program does not provide heavy lifting, major repairs, deep cleaning, or medical duties; ask about current eligibility and assignments.
The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, and safety in Rolla or across Missouri.
Unburied, from The Peer Tree, offers a respectful digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.
A note from the Alliance
This guide is anchored in Rolla, Missouri, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight