A Hoarding Alliance local resource guide

Hoarding support in Potosi, Missouri.

You do not have to solve a whole property today. Start with the next safe step, ask what a provider actually serves, and keep emergency needs separate from longer-term support.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with one safe next step

If you are unsure where to begin, Fight the Blight can help sort the situation and identify a possible support path. For clinical or crisis needs, use the qualified-care and emergency routes below. Ask every provider about current geography, eligibility, fees, waitlists and what they can safely do.

A first conversation about priorities, support options and whether a free or funded pathway may fit.

Role: nonprofit hoarding-support conversation and virtual-group front door | geography: online; ask about Potosi and Washington County fit | cost/eligibility: ask about current free and funded options | emergency limit: not crisis dispatch or clinical care

For immediate danger

If anyone is in immediate danger, call 911. For a mental-health crisis or thoughts of suicide, call or text 988. This guide is informational; it does not dispatch emergency help, provide therapy, promise housing or guarantee a cleanup, response time or placement.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: qualified behavioral-health and recovery-support route | geography: Potosi/Washington County area; confirm the current office and service geography | cost/eligibility: ask about payer, financial eligibility, fees, intake and wait time | emergency limit: not 911 or a guaranteed crisis response | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Southeast Missouri Behavioral Health — Potosi/Cadet

Ask what assessment, counseling, case-management or substance-use services fit the person and situation, and confirm the current local intake route.

Role: hospital, primary-care, behavioral-health and emergency navigation | geography: Potosi and Washington County; confirm the needed service and current arrival route | cost/eligibility: ask about coverage, financial assistance, referrals and price information | emergency limit: call 911 for immediate danger; hospital care is not a hoarding cleanup service | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Memorial Hospital

Use the hospital's official information to identify a clinical or emergency route, then confirm current capability and billing.

Role: public-health and prevention navigation | geography: 520 Purcell Drive, Potosi; confirm current office access and service for the address | cost/eligibility: services vary by program, days, eligibility and fees | emergency limit: not emergency dispatch or a whole-home cleanup provider | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Health Department

Ask which current public-health or environmental-health program applies to the concern and whether an appointment is needed.

Role: statewide resource-navigation line | geography: ask for Potosi, Washington County and the exact type of help needed | cost/eligibility: ask what each referral requires and whether it is free, funded or fee-based | emergency limit: not a substitute for 911 or 988 | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri 211

Ask for current local food, housing, utility, transportation, domestic-violence or other community referrals, and write down the agency name and eligibility steps.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch and local public-safety route | geography: Potosi and Washington County; give dispatch the exact address | cost/eligibility: emergency dispatch is the immediate route; confirm any follow-up costs or services | emergency limit: call 911 for immediate danger, fire, violence or a medical emergency | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

911 and Potosi emergency services

Call 911 when a person or property is in immediate danger. The city site identifies local public-safety services.

Role: mental-health and suicide-crisis call, text and chat support | geography: nationwide; say you are in Potosi or Washington County if local coordination is needed | cost/eligibility: call, text and chat are designed as no-cost crisis routes; confirm accessibility options | emergency limit: call 911 for immediate physical danger or a medical emergency | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

988 Suicide and Crisis Lifeline

Call or text 988 for a mental-health crisis, suicidal thoughts or urgent emotional support. It is not a property cleanup or ongoing therapy service.

Role: county law-enforcement and safety navigation | geography: Washington County; use 911 for an emergency and ask the office about non-emergency process | cost/eligibility: ask what report or welfare-check information is required | emergency limit: not a behavioral-health clinician, cleanup provider or shelter guarantee | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Sheriff's Office

Use the official county contact route for non-emergency public-safety questions when there is no immediate danger.

Role: county emergency-management and hazard information | geography: Washington County; confirm the correct office for the address and hazard | cost/eligibility: emergency information is situation-specific; ask about alerts and preparedness resources | emergency limit: call 911 during an active emergency | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Emergency Management

Use county contacts for preparedness or hazard coordination, not for routine decluttering or long-term case management.

Role: hospital emergency and clinical-care route | geography: Potosi and surrounding Washington County communities; confirm current capability and arrival instructions | cost/eligibility: ask about insurance, financial assistance and emergency-billing questions | emergency limit: call 911 when transport or immediate danger is involved | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Memorial Hospital emergency route

Confirm current emergency and urgent-care details directly; do not wait for a cleanup or inspection when symptoms are urgent.

Role: public-health information and local response coordination | geography: Washington County; ask for the correct current program or environmental-health contact | cost/eligibility: program rules, appointment needs and fees vary | emergency limit: not emergency dispatch or an immediate remediation team | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Health Department public-health response

Ask the health department which public-health route applies to a specific exposure, sanitation or safety concern.

Role: report and information route for suspected abuse, neglect or exploitation of a vulnerable adult | geography: Missouri, including Washington County | cost/eligibility: explain the concern and ask what information is needed; the agency determines response | emergency limit: call 911 for immediate danger | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri Adult Abuse and Neglect Hotline

Use the state hotline when a vulnerable adult may be unsafe or unable to protect their own welfare.

Role: child-safety reporting and information route | geography: Missouri, including Washington County | cost/eligibility: describe the safety concern and ask what information is needed; the agency determines response | emergency limit: call 911 for immediate danger | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri Child Abuse and Neglect Hotline

Use the Missouri child-protective-services route when a child may be unsafe or neglected.

Role: poison and exposure guidance | geography: Missouri; have the product, exposure and symptoms available if safe to do so | cost/eligibility: ask the poison center about the current advice route | emergency limit: call 911 for collapse, trouble breathing, seizure or another immediate life threat | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri Poison Center

Call for immediate guidance after a possible poisoning or chemical exposure. Do not wait for a cleanup or inspection if symptoms are urgent.

Role: state information about crisis services and local behavioral-health routes | geography: Missouri; confirm the nearest current location and eligibility | cost/eligibility: services and admission rules vary; ask before traveling | emergency limit: call 911 or 988 for an immediate crisis | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri DMH crisis-services information

Use the state page to understand current crisis options and confirm the route for the person in need.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: municipal office, code, utility, permit and public-works navigation | geography: Potosi city limits; confirm whether the address is inside city jurisdiction | cost/eligibility: office, permit, document, fee and service rules vary | emergency limit: not emergency dispatch, cleanup or a legal determination | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

City of Potosi government and departments

Start with the official city government pages when you need the right office for utilities, code, permits, streets, public works or another municipal question.

Role: municipal community, utility and practical-service navigation | geography: Potosi and nearby Washington County communities; confirm city jurisdiction | cost/eligibility: office hours, service rules, fees and availability vary | emergency limit: not emergency dispatch, clinical care or cleanup | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

City of Potosi community and county services

Use the city community page to identify local services and confirm the correct office before travel.

Role: county-seat office and department navigation | geography: 102 North Missouri Street, Potosi; confirm the office and jurisdiction for the exact address | cost/eligibility: records, permits, fees and procedures vary by office | emergency limit: not emergency dispatch or a guaranteed social-service referral | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Courthouse and offices

Use the official courthouse page to find county offices and ask which department handles a property, record, public-safety or assistance question.

Role: public-housing and local housing-authority contact | geography: Potosi; HUD lists a local public-housing authority; confirm the current office and service area | cost/eligibility: ask about applications, income limits, documents, accessibility, rent and waitlists | emergency limit: no vacancy or placement is guaranteed | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Housing Authority of the City of Potosi

Use HUD's Missouri PHA report as a lead, then confirm the authority's current application and waitlist process directly.

Role: state housing-resource and affordable-housing navigation | geography: Missouri; ask which current program serves the household and address | cost/eligibility: income, household, program and documentation rules apply | emergency limit: not an emergency shelter or guaranteed placement | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri DMH housing resources

Use the state housing page to identify current housing resources and what the applicant must verify.

Role: state rental-assistance information | geography: Missouri; confirm current program geography and household fit | cost/eligibility: eligibility, documentation, funding and program criteria apply | emergency limit: not emergency shelter or guaranteed rent payment | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri DMH Rental Assistance Program

Use the state page to check whether the program fits and what current application steps are required.

Role: civil-legal information and housing-stability navigation | geography: service area may include Washington County; confirm current intake and issue fit | cost/eligibility: eligibility, funding and case acceptance must be confirmed | emergency limit: not emergency dispatch or a guarantee of representation or outcome | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Legal Services of Eastern Missouri

Ask whether the housing or benefits issue fits current service rules and what documents to gather.

Role: state food-benefit information and application navigation | geography: Missouri, including Washington County | cost/eligibility: program eligibility, documents and processing times apply | emergency limit: not emergency shelter or immediate food delivery | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri DSS food assistance

Use the state page to check current food-assistance options, then confirm local access or application help.

Role: state utility-assistance information and application navigation | geography: Missouri, including Washington County | cost/eligibility: program eligibility, documents, funding and processing times apply | emergency limit: not emergency dispatch or guaranteed shutoff prevention | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri DSS utility assistance

Use the state page to identify current utility-help options and ask what documents and deadlines apply.

Role: state food and pantry-navigation information | geography: Missouri; search for Washington County and Potosi options | cost/eligibility: pantry and partner rules vary; ask what documents or proof are required | emergency limit: not emergency shelter or medical care | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Missouri DHSS Find Food

Use the state directory to find current food partners, then confirm the local site's hours and capacity.

Role: senior-center, meals and community-support navigation | geography: 109 Lawrence Street, Potosi; confirm age, hours and current program | cost/eligibility: membership, meal, activity and transportation rules vary; confirm fees or eligibility | emergency limit: not emergency dispatch, medical care or housing placement | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Sayers Senior Center

Call before travel to confirm current hours, meals, activities and whether the center can point to other local supports.

Role: public and demand-response transportation navigation | geography: Washington County; confirm route, pickup area and service day | cost/eligibility: fare, advance notice, accessibility and Medicaid/NEMT rules must be confirmed | emergency limit: not emergency transport | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

SMTS Washington County service

Ask about current Washington County service, reservation lead time, fares, accessibility and whether the ride fits the purpose.

Role: local nonprofit resource-navigation and basic-needs support | geography: Potosi/Washington County; confirm current office and service area | cost/eligibility: ask about current program eligibility, documents, capacity and any fees | emergency limit: not emergency dispatch, clinical care or guaranteed housing/cleanup | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Caring Hearts Family Resource Center

Use the nonprofit's current information to ask about food, housing, utilities, healthcare or other basic-needs navigation.

Role: local nonprofit health-partner and community-resource navigation | geography: Washington County; confirm current partner list and active programs | cost/eligibility: program eligibility and availability vary; ask before relying on a referral | emergency limit: not emergency dispatch or a clinical provider | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Washington County Health Coalition

Use the coalition page as a local partner lead and verify the active organization for the need.

Role: state behavioral-health provider and program directory | geography: Missouri; use it to verify current Washington County-area listings | cost/eligibility: program, payer, eligibility and fees vary; confirm directly | emergency limit: not 911, 988 or guaranteed same-day crisis care | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Southeast Missouri Behavioral Health SATOP directory

Use the state directory to cross-check current provider information and ask the provider about the actual service needed.

Role: regional planning and community-profile information | geography: Potosi and Washington County; confirm current contacts and programs | cost/eligibility: regional information is not an eligibility determination; confirm with the responsible agency | emergency limit: not emergency dispatch, clinical care or direct service placement | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Meramec Regional Planning Commission — Potosi profile

Use the regional profile to identify community infrastructure and then verify each practical contact directly.

Role: regional planning and county-resource navigation | geography: Washington County; confirm current program contacts and service geography | cost/eligibility: program, funding and eligibility rules vary by agency | emergency limit: not emergency dispatch or guaranteed assistance | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Meramec Regional Planning Commission — Washington County

Use the county profile as a navigation lead and confirm current contacts, schedules and funding with the responsible agency.

Role: private-pay hoarding-disorder support, sorting and organizing pathway | geography: ask about online or service-area fit for Potosi and Washington County | cost/eligibility: private-pay rates, scope and scheduling must be confirmed | emergency limit: not emergency dispatch, therapy or medical care | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

The Peer Tree

The Peer Tree is the private-pay pathway for support groups, sorting and organizing assistance, decluttering and related practical support when a grant-funded route does not fit.

Role: digital peer-support pathway for people affected by hoarding and clutter | geography: online; use it for personal support, friends-and-family guidance and structured tools | cost/eligibility: confirm current access and plan details | emergency limit: not therapy, emergency support, crisis dispatch or a cleanup service | Call or verify before travel; service area, eligibility, cost, waitlists and availability can change.

Unburied

Unburied offers judgment-free digital peer support and ongoing tools. It is not clinical care or an emergency response.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Potosi, Missouri, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight