A Hoarding Alliance local resource guide

Hoarding support in Riverside, California.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Riverside or Riverside County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with the part that feels most urgent today.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Riverside, Riverside County, and nearby Inland Southern California communities. We can help you think through what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, immediate danger, or active threat. For emotional distress or a behavioral-health crisis, call or text 988; Riverside University Health System lists crisis help at 951-686-4357 and its CARES access line at 800-499-3008. For current food, shelter, housing, utilities, transportation, or benefits navigation, call 211 or 800-464-1123 and confirm local availability.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and capacity rules apply; not emergency care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Riverside or Riverside County.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; no cost or eligibility claim verified; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

County behavioral-health, substance-use, crisis, urgent-care, adult, child, older-adult, and peer-support pathway - Riverside County; intake, clinical, insurance, eligibility, and service-area rules apply; call 911 for immediate danger

Riverside University Health System Behavioral Health

RUHS Behavioral Health provides mental-health and substance-use services for children, adults, older adults, and transition-age youth, including crisis intervention, urgent care, outpatient and residential care, and consumer peer programs. Call the CARES line at 800-499-3008 or crisis help at 951-686-4357 to ask what current service fits.

24/7 information-and-referral pathway for housing, shelter, food, medical and mental health care, legal help, utilities, and local services - Riverside County; local availability, eligibility, and capacity must be confirmed; not emergency dispatch

Riverside County Community Connect

Riverside County’s Community Connect service helps route residents to current local resources. Call 211 or 800-464-1123 with the city, county, household, and need in hand; it is a navigation service, not a guarantee of shelter, funding, eligibility, or emergency response.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Emergency dispatch for immediate danger, fire, medical emergency, or active threat - Riverside and Riverside County; emergency use only

911

Call 911 when someone is in immediate danger, a fire or medical emergency is happening, violence is occurring, or emergency responders are needed. A housing or clutter concern that is not immediately dangerous may need a planned code, housing, health, or support response instead.

Free 24/7 phone, text, and chat crisis support - California and nationwide; not a substitute for 911 when danger is immediate

988 Suicide and Crisis Lifeline

Call or text 988 for immediate emotional distress, suicidal thoughts, or a behavioral-health or substance-use crisis. Use 911 for immediate danger, fire, or a serious medical emergency.

County 24/7 crisis help and mobile-crisis entry pathway - Riverside County; assessment, response, and service-area rules apply; call 911 for immediate danger

RUHS Crisis Help NOW

Riverside University Health System lists 951-686-4357 as its crisis-help number and identifies 24/7 field-based mobile crisis response throughout the county. Call for urgent behavioral-health or substance-use support; call 911 for an immediate threat or medical emergency.

Behavioral-health referral and access line for Riverside County; service, Medi-Cal, intake, and clinical eligibility rules apply; not emergency dispatch

RUHS CARES Behavioral-Health Access Line

RUHS lists 800-499-3008 as the CARES access line for behavioral-health referrals and service navigation. Ask about current mental-health, substance-use, urgent-care, peer, and older-adult pathways; use 911 for immediate danger.

Urgent behavioral-health assessment pathway - Riverside County; age, location, clinical assessment, and program rules apply; call 911 for immediate danger

RUHS Mental Health Urgent Care

RUHS Behavioral Health lists Mental Health Urgent Care locations and crisis services for people who need immediate behavioral-health attention but may not need an emergency department. Call 800-499-3008 or 951-686-4357 to confirm the correct current location and age range.

County hospital and emergency-care pathway - Riverside County; medical assessment, admission, payment, and hospital rules apply; call 911 for emergency transport

RUHS Medical Center Emergency Care

Riverside University Health System Medical Center provides hospital and emergency care for Riverside County. For a serious medical emergency, call 911 or go to the nearest emergency department; this is not a hoarding-specific or in-home cleanup service.

Confidential domestic-violence crisis line, shelter, safety planning, and support pathway - Riverside County; confidential intake, safety, and capacity rules apply; call 911 for immediate danger

Riverside County Department of Public Social Services Domestic Violence Services

Riverside County DPSS lists a 24-hour domestic-violence crisis line at 951-683-0829 in Riverside and 800-339-SAFE countywide, along with shelter and support options. Call when safe; call 911 for immediate danger.

Confidential domestic-violence counseling, advocacy, safety planning, and shelter-referral pathway - Riverside County; intake and capacity rules apply; call 911 for immediate danger

Alternatives to Domestic Violence

Alternatives to Domestic Violence is listed by Riverside County and Riverside Police as a confidential local safety pathway. Call 800-339-7233 to ask about current advocacy, shelter, and safety-planning options; use 911 for immediate danger.

Non-emergency law-enforcement and public-safety contact - Riverside city limits; police jurisdiction and response rules apply; call 911 for emergencies

Riverside Police Department Non-Emergency

For a non-emergency public-safety or crime concern within Riverside city limits, the City lists the Riverside Police non-emergency line at 951-354-2007. Use 911 for immediate danger, fire, medical emergency, or an active threat.

Official abuse, neglect, and exploitation reporting pathway for vulnerable adults - Riverside County; report, investigation, consent, and emergency limits apply; call 911 for immediate danger

Riverside County Adult Protective Services

Riverside County lists Adult Protective Services at 800-491-7123 for concerns involving vulnerable adults. A report does not guarantee services or removal from a home; call 911 when the danger is immediate.

Official child-abuse and neglect reporting pathway - Riverside County; report, investigation, confidentiality, and emergency limits apply; call 911 when a child is in immediate danger

Riverside County Child Abuse Hotline

Call Riverside County’s child-protection hotline at 800-442-4918 when you suspect a child may be unsafe. Call 911 when a child faces immediate danger; a clutter concern alone does not establish the legal facts of neglect.

Official property-maintenance, substandard-housing, nuisance, outdoor-storage, abandoned-vehicle, and blight-response pathway - Riverside city limits; jurisdiction, notice, compliance, and appeal rules apply; not emergency dispatch

City of Riverside Code Enforcement

Riverside Code Enforcement addresses municipal-code issues involving property maintenance, substandard housing, public nuisances, outdoor storage, abandoned vehicles, and related quality-of-life concerns. Call 951-826-2438 or 311; use 911 for an emergency.

Official city navigation for code, waste, public works, housing, and non-emergency service concerns - Riverside city limits; department jurisdiction and response rules vary; call 911 for emergencies

Riverside 311

Riverside’s 311 call center routes non-emergency city concerns, including code, trash, public works, and other services. Call 951-826-5311 or use the city service channels; it cannot provide emergency response or guarantee a private-property cleanup.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Public housing, Housing Choice Voucher, project-based voucher, emergency-voucher, and affordable-housing pathway - Riverside County; income, household, waitlist, application, and program rules apply; not emergency shelter

Housing Authority of the County of Riverside

The City identifies the Housing Authority of the County of Riverside as the public housing authority serving county residents and administering Housing Choice Voucher programs. Call 951-351-0700 to confirm current waitlist status, documents, accommodations, and jurisdiction before applying.

City-listed below-market rental and affordable-housing information pathway - Riverside; availability, income, household, application, and property rules apply; the list is not a guarantee of an open unit

Riverside City Affordable Rentals

Riverside’s Housing and Human Services department publishes a list of city-assisted affordable rental properties. The city says the list does not guarantee availability; contact the property and confirm current income, application, accessibility, and waitlist rules.

Rental-subsidy pathways for qualifying senior residents and some mobile-home households - Riverside; age, income, rent burden, housing, and funding rules apply; not emergency shelter

City of Riverside Senior Rental Assistance

Riverside lists rental-assistance programs for seniors and a mobile-home rental-assistance pathway. Programs have different age, income, rent-burden, and housing requirements; call the city or review current application instructions before relying on eligibility.

City multi-service drop-in center for people experiencing homelessness, with housing navigation, case management, benefits, health, behavioral-health, employment, legal, transportation, and basic-needs support - Riverside; intake and service-capacity rules apply; not emergency dispatch

Riverside Access Center

The Riverside Access Center on the Hulen Place campus is a centralized entry point for people experiencing homelessness. The city lists housing navigation, benefits enrollment, health and behavioral-health referrals, employment assistance, legal services, transportation, and basic-needs support; call 211 or the city to confirm current access and address.

Emergency shelter, family shelter, and homelessness-support pathway - Riverside County; intake interview, appointment, household, capacity, and entry standards apply; not emergency dispatch

Path of Life Ministries and Family Shelter

Riverside’s official resource directory lists Path of Life Ministries and its family shelter as emergency-housing pathways, generally by appointment. Call 951-462-9822 or 211 to ask about current space, household eligibility, transportation, and intake before traveling.

Emergency and transitional housing pathway for homeless youth and young adults - Riverside; age, intake, safety, and capacity rules apply; not a general adult shelter or emergency dispatch

Operation SafeHouse

The City lists Operation SafeHouse for youth ages 11–17 and transitional housing for young adults ages 18–21. Call 951-351-4418 or 951-369-4921, or the organization’s current hotline, to confirm age range, availability, transportation, and intake.

Regional food-bank, pantry locator, homebound-food, and hunger-relief pathway - Inland Empire; pantry hours, household, service-area, and supply rules vary; not emergency shelter or medical care

Feeding America Riverside and San Bernardino

Feeding America Riverside and San Bernardino operates a regional food-bank network and directs people needing immediate food assistance to its pantry finder or 211. Call 951-359-4757 or search the current locator before traveling because pantry requirements and hours vary.

Official city directory for food pantries, hot meals, registration, and county food-navigation options - Riverside; pantry, registration, household, hours, and inventory rules apply; not emergency food delivery

Riverside City Food and Supportive Resources

Riverside Housing and Human Services publishes current food-pantry and hot-meal information and links to Feeding America IE, 211 Inland SoCal, and other food resources. Call the pantry first to confirm hours, registration, service area, language access, and available supplies.

County low-cost and safety-net medical, dental, and community-clinic pathway - Riverside County; clinic, appointment, insurance, income, and service rules vary; not emergency care

Riverside University Health System Community Clinics

Riverside County says RUHS Community Health Centers provide free or low-cost health, dental, and medical care for people with low income or no insurance, with services varying by clinic. Call 800-720-9553 to identify a current location and ask about fees and eligibility.

Nutrition, food-benefit, breastfeeding, education, and referral pathway for eligible pregnant, postpartum, infant, and child households - Riverside County; income, nutrition, appointment, and eligibility rules apply; not emergency food response

Riverside County WIC

Riverside County WIC provides monthly food benefits, nutrition support, and referrals for eligible families. Use the current RUHS WIC information and California directory to apply or call 951-358-5059; confirm office, appointment, and eligibility details first.

CalFresh, CalWORKs, Medi-Cal, housing and rental assistance, EBT, senior, employment, and family-support navigation - Riverside County; income, household, residency, immigration, and program rules apply; not emergency dispatch

Riverside County Department of Public Social Services

Riverside County DPSS helps residents apply for or navigate public benefits and related services, including CalFresh, CalWORKs, Medi-Cal, EBT, housing, and family support. Call the county or 211 to confirm the correct office, documents, and current program rules.

Aging, caregiver, legal-referral, independence, and senior-support navigation pathway - Riverside County; age, disability, assessment, appointment, and service-availability rules apply; not emergency response

Riverside County Office on Aging

Riverside County’s Office on Aging helps older adults and family supporters connect with caregiver assistance, legal referrals, and independence supports. Call 800-510-2020 or review current county information to ask what program fits and whether an assessment is needed.

Utility-bill assistance, weatherization, LIHEAP, tax-preparation, and household-stability pathway - Riverside County; income, utility, property, household, and funding rules apply; not emergency utility shutoff response

Community Action Partnership of Riverside County

Community Action Partnership of Riverside County lists weatherization, LIHEAP, Riverside SHARE utility assistance, and free tax preparation. Call 951-955-4900 to confirm current funding, income, documents, and whether a program serves the household’s utility and housing situation.

Free civil-legal help for qualifying low-income residents, including eviction defense, housing, domestic-violence restraining orders, guardianship, and consumer matters - Riverside County; income, case, deadline, and capacity rules apply; not emergency dispatch

Riverside Legal Aid

Riverside Legal Aid is a local nonprofit law firm offering free civil legal services to qualifying low-income residents, including eviction defense and housing-stability help. Apply through its intake process and call before a deadline; legal aid cannot guarantee representation.

Fair-housing information, discrimination assistance, and housing-stability referral pathway - Riverside County; complaint, jurisdiction, intake, and legal-service rules apply; not emergency housing or dispatch

Fair Housing Council of Riverside County

The City lists the Fair Housing Council of Riverside County as a housing and rental-assistance resource. Contact the council to ask about discrimination, reasonable accommodation, landlord-tenant, and fair-housing concerns; confirm current intake and service area.

Regional fixed-route, commuter, and accessible public transportation pathway - western Riverside County; route, fare, reservation, service-area, and eligibility rules apply; not emergency transport

Riverside Transit Agency

Riverside Transit Agency publishes current maps and schedules for Riverside and surrounding communities, including accessible and demand-response options. Review the current route and fare information or call the agency before planning a medical, housing, or resource trip.

Demand-response transportation for eligible seniors and people with disabilities - Riverside County service areas; application, trip, reservation, and fare rules apply; not emergency transport

RTA Dial-A-Ride and ADA Services

Riverside Transit Agency offers demand-response and ADA transportation for eligible riders, with service-area and scheduling rules that vary. Call RTA or review its current accessibility information before assuming a ride can be provided for a particular address or trip.

Residential trash, recycling, green-waste, service-delay, and 311 pathway - Riverside city limits; residence, hauler, cart, material, schedule, and fee rules apply; not in-home removal or emergency response

City of Riverside Garbage, Recycling, and Green Waste

The City provides residential trash, recycling, and green-waste services and explains current hauler, delay, fee, and service rules. Call 311 or 951-826-5311 if service is missed beyond the city’s stated window; do not assume this includes private-property cleanup.

Appointment-based curbside pickup for qualifying furniture, mattresses, appliances, yard waste, and limited non-hazardous items - Riverside city limits; two appointments, item, placement, wrapping, and material limits apply; not in-home removal

City of Riverside Bulky-Item Pickup

Riverside offers up to two bulky-item appointments per address each year, with up to five qualifying items per appointment and detailed preparation rules. Call 951-826-5311 before placing anything at the curb; hazardous waste, e-waste, construction debris, and many automotive items are excluded.

County household hazardous-waste drop-off pathway for qualifying residential chemicals - Riverside County; resident, material, quantity, container, schedule, and facility rules apply; not general trash or in-home cleanup

Riverside County Household Hazardous Waste

The City directs residents to the Riverside County Household Hazardous Waste Facility at 1780 Agua Mansa Road, generally on non-holiday Saturdays, and lists a limit of up to 15 gallons or 125 pounds per trip. Call 800-304-2226 before transporting a questionable material.

City-resident drop-off pathway for qualifying residential trash, bulky items, recyclables, appliances, and yard waste - Riverside; proof of residency, load-covering, material, and event rules apply; not hazardous-waste acceptance for every item

Riverside Free Drop-Off Days

The City lists free drop-off days at Agua Mansa Transfer Station on the third Saturday of each month for qualifying Riverside residents with proof of residency. Loads must be covered and materials are limited; verify the current event notice before traveling.

Official environmental-health, food-safety, hazardous-materials, vector-control, waste, septic, and complaint pathway - Riverside County; complaint, inspection, jurisdiction, and program rules vary; not emergency dispatch

Riverside County Environmental Health

Riverside County Environmental Health oversees public-health and environmental programs including hazardous materials, vector control, food safety, waste, land-use permits, and complaints. Call 888-722-4234 or use the current county program directory to identify the right pathway.

County protective and fiduciary pathway for eligible adults unable to manage personal or financial affairs - Riverside County; legal, clinical, referral, and court criteria apply; not a general representative or emergency response

Riverside County Public Guardian

Riverside County identifies the Public Guardian within its behavioral-health system for people who may be unable to care for themselves or manage finances. This is a legal and protective process with eligibility criteria; use APS, 988, or 911 as appropriate for immediate needs.

City street-outreach and homelessness-navigation pathway - Riverside city limits; outreach, consent, safety, and service-availability rules apply; not emergency dispatch or forced housing

Riverside City Homeless Outreach

The City lists street outreach and the Riverside Access Center as pathways for people experiencing homelessness to connect with case management, housing navigation, benefits, health care, and basic needs. Call 211 or 951-826-2200 to ask about current outreach; use 911 for immediate danger.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Riverside, California, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight