Role: outpatient behavioral-health assessment, counseling, and medication services; geography: 31 Sixth Street, Malone, with countywide service details to confirm; cost/eligibility: ask about intake, insurance, fees, and availability; emergency limit: not a 24/7 crisis line
Citizen Advocates — Malone outpatient clinic
The NY Office of Mental Health lists a Malone outpatient clinic with weekday hours, including two evenings. Call to confirm the current schedule, intake process, payment options, and whether the service fits your needs; use the campus or mobile crisis line for urgent support.
Role: peer-run recovery support and connection; geography: 209 West Main Street, Suite 204, Malone; cost/eligibility: call ahead to confirm current hours, access, and any program requirements; emergency limit: not clinical treatment or emergency response
Community Connections of Franklin County — peer-run recovery center
The NY Office of Mental Health resource guide lists this peer-run recovery center in Malone, weekdays. Call before visiting to confirm current hours and what support is available; peer support is not a substitute for clinical or emergency care.
Role: substance-use treatment and recovery services; geography: 1 Harrison Place, Malone; cost/eligibility: call to confirm intake, insurance, fees, and current walk-in access; emergency limit: not emergency medical response
St. Joseph's Addiction Treatment and Recovery Centers — Malone
The NY Office of Mental Health Franklin County guide lists St. Joseph's Malone program and weekday walk-in access. Contact the provider to confirm current services, intake, payment, and availability before traveling.
Role: referral coordination for mental-health and housing supports; geography: Franklin County, county office in Saranac Lake; cost/eligibility: referral and program criteria apply; emergency limit: not crisis response or a direct service
Franklin County Single Point of Access (SPOA)
The NY Office of Mental Health county guide lists Franklin County SPOA as a pathway to coordinate mental-health and housing-related supports. Call to ask who may refer, what information is needed, and whether the current program fits; the office is outside Malone.
Role: county benefits screening and social-services intake; geography: 184 Finney Boulevard, Malone; cost/eligibility: program-specific applications and eligibility review; emergency limit: not emergency dispatch or guaranteed financial aid
Franklin County Social Services — benefits and assistance
The County lists its Malone Social Services office for benefits and assistance. Contact staff about current SNAP, HEAP, Medicaid, Adult Services, documents, deadlines, and eligibility; seasonal programs may not be open year-round.
Role: housing navigation, case management, and referrals; geography: Franklin and Essex Counties, with Malone housing developments; cost/eligibility: program, funding, and household criteria apply; emergency limit: not an emergency shelter or guaranteed placement
Franklin County Community Housing Council — housing support
The Council describes support for housing insecurity, case management, referrals, and limited financial help for qualifying households. Call to ask about current intake, service area, openings, and any funding limits; assistance is not guaranteed.
Role: local Housing Choice Voucher and Section 8 program information; geography: Franklin County; cost/eligibility: federal and local eligibility, application windows, and waitlists apply; emergency limit: not immediate housing placement
Franklin County Community Housing Council — Housing Choice Voucher information
The Council says it administers the local Housing Choice Voucher program. Contact it to confirm whether applications are open, current eligibility rules, required documents, and waiting-list status before planning around a voucher.
Role: food pantry, benefits navigation, referrals, and limited housing/utility assistance; geography: 43 Valco Drive, Malone; cost/eligibility: program-specific, limited funds and current hours must be confirmed; emergency limit: not emergency shelter or emergency response
Joint Council for Economic Opportunity (JCEO) — Malone outreach and food
JCEO describes a Malone outreach site with food support, referrals, help applying for benefits, and case-by-case housing or utility assistance. Call first to confirm pantry hours, service area, eligibility, and whether funds are available; Medicaid ride options also require advance coordination.
Role: aging and disability information, care management, meals, and caregiver supports; geography: Franklin County, Malone office at 355 West Main Street; cost/eligibility: age and program-specific rules apply; confirm fees and service area; emergency limit: not emergency dispatch or guaranteed home care
Franklin County Office for the Aging and NY Connects
The County lists NY Connects, benefits information, care management and in-home assessment, caregiver respite, meals, energy support, and health-insurance counseling. Ask which service serves the person's address and confirm age criteria, assessment, cost, and current availability.
Role: county public-bus information and dispatch; geography: Franklin County, dispatch at 14981 State Route 30 North, Malone; cost/eligibility: fares, routes, and accessibility must be confirmed; emergency limit: not emergency transport
Franklin County Public Transportation — schedule and service updates
The County reports route disruptions and reduced schedules due to staffing shortages. Call dispatch before each trip to confirm whether the route runs that day, stop locations, fare, accessibility, and any advance-booking requirements; do not rely on an old timetable.
Role: free civil legal aid intake and possible representation; geography: serves eligible residents of Franklin County; cost/eligibility: income, issue type, funding, and capacity screening apply; emergency limit: not emergency dispatch or representation until accepted
Legal Aid Society of Northeastern New York — Franklin County civil legal aid
The Society lists Franklin County in its service area and provides civil legal assistance to eligible low-income residents. Call intake to confirm whether the issue is within current scope and whether the household qualifies; submitting an inquiry does not guarantee representation.
Role: certified home-health nursing and related skilled services information; geography: Franklin County; cost/eligibility: clinical referral, coverage, and eligibility must be confirmed; emergency limit: not emergency medical response
Franklin County Public Health Services — home-health agency information
New York Health Profiles lists Franklin County Public Health Services as a certified home-health agency serving Franklin County. Ask a healthcare professional and the agency whether the needed service is clinically appropriate, available at the address, and covered by insurance.
Role: recycling and waste drop-off information; geography: 326 Brand Road, Malone; cost/eligibility: accepted materials, fees, residency rules, and hours must be confirmed; emergency limit: drop-off only, not home pickup or cleanup
Franklin County Solid Waste Management Authority — Malone Transfer Station
The Authority lists a Malone transfer station and recycling drop-off. Call before loading or traveling to confirm current hours, acceptable materials, fees, residency requirements, and safe handling; this is not a hauling service or a home cleanout program.
Role: village code, permit, and zoning information; geography: Village of Malone only; cost/eligibility: confirm the property's municipality and applicable process; emergency limit: not emergency response, cleanup, or housing assistance
Village of Malone Code Enforcement — village properties only
The Village lists its Code Enforcement office for permits, zoning, and village ordinances. First confirm whether the property is inside the Village rather than the Town or another jurisdiction, then ask the office about current requirements; no enforcement outcome is implied.
Role: human-services information and referral; geography: New York State, including Franklin County; cost/eligibility: call 211 to ask for current referrals; emergency limit: not 911 dispatch or a promise of service
211 New York — regional resource navigation
211 can help identify local options for food, housing, health, legal, and other needs. Ask for the provider's exact location, eligibility, current hours, wait, and transportation options; a referral does not guarantee an opening.
Role: searchable directory for clinicians and treatment resources; geography: national search, not a verified local referral; cost/eligibility: confirm training, availability, insurance, and fees directly; emergency limit: directory is not crisis care
International OCD Foundation — hoarding-disorder provider directory
The IOCDF directory can help search for providers who identify hoarding disorder as an area of focus. A directory entry does not establish current availability, credentials for a specific need, insurance acceptance, or endorsement; ask providers directly and consider the limits of remote care.