Role: community mental-health, counseling, and related clinical services; geography: Franklin and Grand Isle Counties; cost/eligibility: ask about service fit, intake, insurance, fees, and current availability; emergency limit: planned clinical care—not an urgent crisis line or emergency dispatch | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Northwestern Counseling & Support Services — ongoing behavioral-health care
NCSS describes outpatient and community mental-health services for people in its region. Ask about current intake, clinician availability, cost or insurance, and whether a specific concern is within scope. No hoarding-specialty clinician was verified.
Role: search directory for qualified clinicians and programs that self-report hoarding-related experience; geography: search by St. Albans City, ZIP 05478, or telehealth location; cost/eligibility: provider fees, insurance, licensure, and intake vary; confirm directly; emergency limit: directory—not crisis care or an endorsement | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
International OCD Foundation — hoarding-care directory
Search the IOCDF directory for clinicians, groups, and programs that indicate an interest in hoarding-related care. Listings are not endorsements and may be self-reported. Ask about current experience, licensure, fees, insurance, wait time, privacy, and whether in-home or telehealth care fits.
Role: peer recovery community center and recovery support; geography: Franklin County, based in St. Albans; cost/eligibility: organization describes peer support as no-cost; confirm current schedule and access; emergency limit: peer recovery support—not hoarding treatment, medical care, or crisis dispatch | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Turning Point of Franklin County — peer recovery support
Turning Point offers peer recovery support and a community space at 182 Lake Street in St. Albans. It is not a hoarding-specific program. Hours and activities may change, so call or check the current site before visiting.
Role: community primary-health-care access; geography: St. Albans location, ask whether the practice serves your address; cost/eligibility: call about new-patient access, insurance, fees, and financial assistance; emergency limit: scheduled health care—not emergency dispatch or behavioral-health crisis response | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
NOTCH — St. Albans health center
NOTCH lists its St. Albans health center at 3 Crest Road, with weekday appointments and an after-hours provider phone line. Call to confirm new-patient availability, services, insurance, and current financial terms before relying on the listing.
Role: local public-health information and WIC access; geography: St. Albans and the health office's assigned area; cost/eligibility: WIC income and program rules apply; call to confirm fit and appointment availability; emergency limit: public-health services—not urgent medical care or crisis response | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Vermont Department of Health — St. Albans Local Health Office
The St. Albans Local Health Office lists public-health and WIC services at 27 Federal Street, Suite 201. Call about current hours, appointments, WIC eligibility, and which service area covers your address before visiting.
Role: local office for state economic-services information and applications; geography: Franklin and Grand Isle District service area; cost/eligibility: each benefit has its own eligibility and documentation rules; confirm office access and current application path; emergency limit: benefits office—not emergency dispatch or guaranteed assistance | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Vermont DCF Economic Services — St. Albans District Office
Vermont DCF lists its St. Albans District Office at 27 Federal Street, Suite 400, and describes weekday office hours. Review the district page to confirm which office handles your address, current access, and the right application for the need.
Role: state online applications and benefit information; geography: Vermont; cost/eligibility: application screening and each program's eligibility rules apply; applying does not guarantee approval; emergency limit: online benefits portal—not immediate food, shelter, or crisis support | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Vermont MyBenefits — benefit applications
Vermont's MyBenefits portal is the state's application path for programs including food and economic assistance. Review current program details and required information; contact DCF if you need help choosing a program or cannot use the online process.
Role: food access and pantry information; geography: Franklin and Grand Isle service area, food shelf at 5 Lemnah Drive in St. Albans; cost/eligibility: ask about current access and any requirements; emergency limit: food access—not housing, medical care, or crisis response | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
NorthWest Family Foods — food shelf
CVOEO lists NorthWest Family Foods in St. Albans and posts pantry hours. Call before traveling to confirm current hours, access rules, and whether the site can accommodate your needs.
Role: community-action referrals and non-emergency housing or financial-assistance navigation; geography: Franklin and Grand Isle programs; cost/eligibility: income, funding, program criteria, and current intake vary; confirm directly; emergency limit: CVOEO says housing navigation is not emergency housing and funding is not assured | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
CVOEO Community Action — housing navigation and financial assistance
CVOEO describes help with housing navigation and financial assistance, subject to current funding and program rules. The agency says this is not emergency housing. Call to ask which program serves your address, what documents are needed, and whether funds or appointments are available.
Role: community-action services for basic needs and utility or fuel assistance; geography: Franklin and Grand Isle programs; cost/eligibility: funding, seasons, income rules, and service availability vary; confirm before applying; emergency limit: not guaranteed housing, utilities, or emergency response | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
CVOEO Community Action — food, fuel, and utility support
CVOEO lists community-action programs for food, fuel, utilities, and related needs. Call to confirm current funding, eligibility, documents, and the correct intake path; do not assume every program is open year-round.
Role: emergency shelter and resource-center intake; geography: individual adults 18 and older experiencing homelessness in Franklin or Grand Isle Counties; cost/eligibility: call for screening, current rules, and capacity; emergency limit: limited capacity; this listing does not confirm a bed or placement | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Samaritan House — emergency shelter inquiry
CVOEO describes Samaritan House, also known as Tim's House, as an emergency shelter serving adults in Franklin and Grand Isle Counties. Call before traveling to ask about intake, accessibility, and current space; shelter capacity is limited and can change.
Role: seasonal crisis-fuel and emergency heating-repair information; geography: CVOEO service area; cost/eligibility: seasonal funding, income, and program-specific homeowner rules may apply; confirm current intake; emergency limit: not a general home-cleanout or housing program | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
CVOEO Crisis Fuel Program
CVOEO describes crisis fuel and heating-repair help for eligible households when the program is open and funding is available. Call to confirm the season, current funds, documents, and whether your situation meets program rules.
Role: legal information and possible representation for eligible civil matters such as housing, benefits, or disability; geography: Vermont statewide; cost/eligibility: income, case type, and capacity screening apply; confirm acceptance; emergency limit: not criminal defense, emergency shelter, or 911 dispatch | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Vermont Legal Aid — civil legal assistance
Vermont Legal Aid screens for free civil legal help in areas that may include eviction, housing, benefits, and disability rights. Service is limited by eligibility, case type, and capacity. Call or use the current application before a deadline; the listed office is not in St. Albans.
Role: information, referrals, and support for older adults and caregivers; geography: Franklin County and the Age Well region; cost/eligibility: age, caregiver, service, and capacity rules vary; ask what is available; emergency limit: planned aging support—not emergency dispatch or housing placement | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Age Well — older-adult and caregiver support
Age Well lists a Franklin County office in St. Albans and a helpline for older adults and caregivers. Ask about current services, age or caregiver eligibility, cost, and the best local contact before visiting.
Role: older-adult community and meal-program information; geography: Franklin County, center at 75 Messenger Street in St. Albans; cost/eligibility: meal age, registration, reservation, contribution, and seating rules apply; call to confirm; emergency limit: community meals—not medical or crisis care | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Franklin County Senior Center
Age Well lists the Franklin County Senior Center in St. Albans. Meal details and eligibility can change; ask about current registration, advance reservations, suggested contributions, accessibility, and who may attend before traveling.
Role: public library, information, and community access; geography: St. Albans City at 11 Maiden Lane; cost/eligibility: library-card, computer, printing, and accessibility rules may apply; city and town residents should confirm current access; emergency limit: library services—not shelter, case management, or secure storage | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
St. Albans Free Library
The library may offer a place to look up resources, use library services, or ask for information. Check current hours and card, printing, and accessibility rules before making a trip; it is not a storage or crisis service.
Role: rural public transit and ride-service information; geography: Franklin and Grand Isle area, with service areas and trip types varying; cost/eligibility: routes, fares, reservations, and eligibility are not verified here; confirm with the operator; emergency limit: planned transportation—not emergency transport or a guaranteed ride | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Rural Community Transportation — regional transit and ride information
Rural Community Transportation publishes current service-area and transit information for northern Vermont. Service arrangements have changed recently; call to confirm which operator serves the trip, whether reservations or eligibility apply, fares, and current schedules.
Role: scheduled intercity bus information; geography: Burlington–St. Albans corridor; cost/eligibility: route, fare, accessibility, and schedule may change; verify current service with GMT; emergency limit: scheduled transit—not a same-day emergency ride or door-to-door service guarantee | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
GMT Route 96 — Franklin County Commuter
GMT lists the Franklin County Commuter route between Burlington and St. Albans. Check the current timetable, stops, operating days, fare, and any service notices before planning a trip; a published route does not confirm the next bus is running.
Role: local hospital emergency and medically necessary care; geography: St. Albans at 133 Fairfield Street; cost/eligibility: care may be billed; ask the hospital financial counselor about current assistance and payment options; emergency limit: use 911 for immediate danger or urgent ambulance response | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Northwestern Medical Center — emergency department and financial counseling
Northwestern Medical Center lists a 24/7 emergency department in St. Albans and financial counseling. For urgent symptoms, call 911 when an ambulance or immediate response is needed. Ask the hospital about current billing, financial assistance, and application steps.
Role: waste, recycling, and drop-off rules; geography: district drop-off sites, including a St. Albans City site; cost/eligibility: accepted items, residency, access, operating hours, and fees vary; check before loading or traveling; emergency limit: disposal information—not hauling, in-home sorting, or cleanup labor | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
Northwest Vermont Solid Waste Management District — disposal information
The district lists a St. Albans City drop-off location and material-specific disposal rules. Confirm the current site, hours, service-area requirements, accepted items, and fees before transporting anything; some materials require separate handling.
Role: municipal department contacts and local information; geography: City of St. Albans, not automatically the separately governed Town; cost/eligibility: individual departments set service rules and fees; confirm jurisdiction and current requirements; emergency limit: municipal directory—not an emergency-response service | Franklin County county-seat resource guide. City, county, regional, and statewide service areas differ; confirm current access and requirements directly.
City of St. Albans — local departments and helpful links
The City's helpful-links page lists local departments and community information. It is a starting point rather than a single service; confirm whether the City or Town has jurisdiction and contact the named department about current access, costs, and scope.