The Peer Tree
For support outside grant-funded programs, ask The Peer Tree about its current private-pay options, service area, and what help would feel respectful and useful to you. A conversation does not require agreeing to discard anything.
A Hoarding Alliance local resource guide
You deserve support that starts with you—not a judgment about your home. Choose one next step that feels manageable, whether you are looking for yourself or someone you care about.
Start here - Fight the Blight
A first conversation can be about what matters to you today: safety, stress, family communication, a place to begin, or simply being heard. You do not have to agree to a cleanout or have everything figured out before asking a question.
A respectful first conversation can help you explore virtual peer groups, supporter options, or another next step. You do not have to commit to a plan or prepare a perfect explanation; ask what is currently available from Jackson.
Role: nonprofit first conversation and virtual peer-group front door; geography: remote inquiry from Jackson, ask about Tennessee access; cost/eligibility: confirm current group options, eligibility, and any cost; emergency limit: not therapy, clinical treatment, cleanup service, or emergency response
If anyone is in immediate danger, there is a fire, a serious injury, or an urgent medical emergency, call 911. For emotional crisis support in Tennessee, call or text 988 and press 0; this guide is not an emergency response service.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
For support outside grant-funded programs, ask The Peer Tree about its current private-pay options, service area, and what help would feel respectful and useful to you. A conversation does not require agreeing to discard anything.
Unburied offers a judgment-free digital peer-support path for people affected by clutter and for friends or family. It is not a substitute for therapy or urgent help.
The directory can help you identify possible hoarding-disorder supports to evaluate. A listing is not an endorsement or verification of a provider's current qualifications, specialty, fit, or appointment availability.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 when a life or property is in immediate danger. Tell the dispatcher the exact location and current hazard; do not delay emergency help while trying to solve clutter, housing, or sorting needs.
Tennessee says 988 connects callers with trained counselors and that mobile crisis services are available statewide. Ask the counselor what response is available for your situation and location.
West Tennessee Healthcare lists a 24-hour crisis line and a walk-in Crisis Triage Center. Call 1-800-372-0693 for crisis support or 1-800-587-3854 for service and coverage questions; confirm location and access before travel.
WRAP lists a 24-hour helpline and Jackson-based survivor services, including safety planning and connections to housing and legal support. Ask an advocate about confidentiality, current capacity, and safe contact methods.
APS investigates reports involving adults who are unable to protect themselves because of a physical or mental limitation. Anyone may report; the 24/7 hotline is 1-888-277-8366. For an immediate emergency, call 911.
If it is safer to speak with a statewide advocate, Tennessee lists a 24-hour hotline at 1-800-356-6767. WRAP is the local Madison County provider; use a safe phone and ask about confidential contact options.
The City directs non-emergency crime reports to 731-425-8400 and says to use 911 for police, fire, or medical emergencies. This is not a clutter or housing navigation line.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
JHA's current application page links to its online housing application portal. Applying does not guarantee a unit or immediate placement; ask about current waitlists and whether a property fits your needs.
JHA says homeowners seeking housing repairs may call 731-422-1671 ext. 135 to ask about joining a waiting list. The city-limits boundary, current funding, and approval criteria matter.
SWHRA describes a one-time monthly emergency rent program for eligible households with past-due rent. Call the Madison County center before applying to confirm current funds, documentation, and criteria.
SWHRA accepts regular applications year-round Monday through Thursday and has a crisis track for eligible households facing utility disconnection. Funds may be unavailable or waitlisted; confirm application instructions and current availability.
The Madison County Community Service Center is at 1124 Whitehall Street, Suite 201A, Jackson. SWHRA says its centers keep local referral information and accept applications for several programs; ask about current hours and access.
Area Relief Ministries describes day hospitality, showers and laundry, case management, and housing services. Call before traveling to confirm which programs are open, who they serve, and what documents to bring.
RIFA publishes current meal times and its Jackson location at 133 Airways Boulevard. For outreach assistance, its site lists documents that may be requested; call first to confirm schedules, intake, and available items.
WTLS lists a Jackson office at 210 West Main Street and asks people to call for intake and schedule an appointment. Ask whether your civil matter and household qualify before visiting.
JTA's fare page lists current fares and schedule information. Check the route map and service days before planning a trip; service may not run on Sundays or holidays.
JTA says The Lift is for people unable to use regular fixed-route buses because of mobility limitations. Its page lists a roughly three-week application process and one-day-ahead reservations; call to confirm current requirements.
The county lists its main facility at 804 North Parkway, Jackson, with weekday hours and a phone number. It notes JTA can drop riders in the parking lot on request; confirm the service you need and any fees.
The county lists a Veterans Services office at 311 North Parkway, Suite 311, Jackson, and says help with federal and state benefits is free to Veterans and family members.
The library describes public technology services including computers, Wi-Fi, and scans. Contact a branch about hours, ID or library-card requirements, notary availability, and any fees before traveling.
THDA points people to Tennessee's housing-search tools and other navigation resources. Search results are not a placement guarantee; if you need a place tonight, contact local shelter providers or 211 and confirm intake directly.
JEA directs customers seeking help with utility bills to SWHRA; its donor-supported UtiliCare program is not a direct application for a grant. Contact the Madison County SWHRA center to ask about current LIHEAP or other programs.
A note from the Alliance
This guide is anchored in Jackson, Tennessee, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight