A Hoarding Alliance local resource guide

Hoarding support in Jackson, Tennessee.

You deserve support that starts with you—not a judgment about your home. Choose one next step that feels manageable, whether you are looking for yourself or someone you care about.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with the kind of support you want

A first conversation can be about what matters to you today: safety, stress, family communication, a place to begin, or simply being heard. You do not have to agree to a cleanout or have everything figured out before asking a question.

A respectful first conversation can help you explore virtual peer groups, supporter options, or another next step. You do not have to commit to a plan or prepare a perfect explanation; ask what is currently available from Jackson.

Role: nonprofit first conversation and virtual peer-group front door; geography: remote inquiry from Jackson, ask about Tennessee access; cost/eligibility: confirm current group options, eligibility, and any cost; emergency limit: not therapy, clinical treatment, cleanup service, or emergency response

For immediate danger

If anyone is in immediate danger, there is a fire, a serious injury, or an urgent medical emergency, call 911. For emotional crisis support in Tennessee, call or text 988 and press 0; this guide is not an emergency response service.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support and organizing assistance; geography: ask whether services can be provided in Jackson/Madison County; cost/eligibility: private-pay—request current rates and scope before scheduling; emergency limit: not emergency response or clinical treatment | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

The Peer Tree

For support outside grant-funded programs, ask The Peer Tree about its current private-pay options, service area, and what help would feel respectful and useful to you. A conversation does not require agreeing to discard anything.

Role: digital peer support and practical tools; geography: online access; cost/eligibility: check current account and pricing details; emergency limit: peer support only—not therapy, clinical care, or emergency support | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Unburied

Unburied offers a judgment-free digital peer-support path for people affected by clutter and for friends or family. It is not a substitute for therapy or urgent help.

Role: self-reported provider and support-group directory; geography: search Tennessee or online options; cost/eligibility: confirm each provider's credentials, fees, insurance, and availability; emergency limit: directory is not crisis care | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

International OCD Foundation — Hoarding Disorder Resource Directory

The directory can help you identify possible hoarding-disorder supports to evaluate. A listing is not an endorsement or verification of a provider's current qualifications, specialty, fit, or appointment availability.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, and emergency medical dispatch; geography: Jackson and Madison County; cost/eligibility: emergency number; emergency limit: for immediate danger, fire, serious injury, or urgent medical need—not routine cleanup or resource navigation | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

911 — Immediate Emergency Response

Call 911 when a life or property is in immediate danger. Tell the dispatcher the exact location and current hazard; do not delay emergency help while trying to solve clutter, housing, or sorting needs.

Role: crisis counseling and mobile behavioral-health crisis response; geography: statewide Tennessee, including Madison County; cost/eligibility: call or text 988 and press 0 for free, confidential support; emergency limit: for mental-health crisis, not a guaranteed housing or cleanup service; call 911 for immediate physical danger | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Tennessee 988 and Mobile Crisis

Tennessee says 988 connects callers with trained counselors and that mobile crisis services are available statewide. Ask the counselor what response is available for your situation and location.

Role: behavioral-health crisis line and walk-in crisis triage; geography: West Tennessee, with services in Jackson; cost/eligibility: call first about access, coverage, and any reduced-fee application; emergency limit: crisis care—not routine housing or property services | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Pathways Behavioral Health Services — Crisis Triage

West Tennessee Healthcare lists a 24-hour crisis line and a walk-in Crisis Triage Center. Call 1-800-372-0693 for crisis support or 1-800-587-3854 for service and coverage questions; confirm location and access before travel.

Role: domestic-violence and sexual-assault survivor hotline, advocacy, and safety planning; geography: Madison County and West Tennessee service area; cost/eligibility: call to discuss confidential options and eligibility; emergency limit: hotline and advocacy—not a general housing line; call 911 for immediate danger | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

WRAP TN — 24/7 Survivor Helpline

WRAP lists a 24-hour helpline and Jackson-based survivor services, including safety planning and connections to housing and legal support. Ask an advocate about confidentiality, current capacity, and safe contact methods.

Role: investigate qualifying adult abuse, neglect, and financial exploitation; geography: statewide Tennessee; cost/eligibility: reports may be made by phone or online; APS screens reports under state criteria; emergency limit: not a substitute for 911 when someone is in immediate danger | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Tennessee Adult Protective Services

APS investigates reports involving adults who are unable to protect themselves because of a physical or mental limitation. Anyone may report; the 24/7 hotline is 1-888-277-8366. For an immediate emergency, call 911.

Role: statewide domestic-violence crisis support and referrals; geography: Tennessee; cost/eligibility: 24-hour hotline—ask about local options; emergency limit: survivor support, not police/fire/medical dispatch | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Tennessee Domestic Violence Helpline

If it is safer to speak with a statewide advocate, Tennessee lists a 24-hour hotline at 1-800-356-6767. WRAP is the local Madison County provider; use a safe phone and ask about confidential contact options.

Role: non-emergency police contact; geography: City of Jackson; cost/eligibility: call for non-urgent police matters; emergency limit: not for immediate danger—call 911 | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson Police Department — Non-Emergency

The City directs non-emergency crime reports to 731-425-8400 and says to use 911 for police, fire, or medical emergencies. This is not a clutter or housing navigation line.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: public housing applications and affordable rental housing; geography: Jackson Housing Authority properties; cost/eligibility: income and program eligibility apply; confirm current openings, waitlists, rent, and property requirements; emergency limit: not emergency shelter | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson Housing Authority — Public Housing Applications

JHA's current application page links to its online housing application portal. Applying does not guarantee a unit or immediate placement; ask about current waitlists and whether a property fits your needs.

Role: city-administered housing repair and community-development pathways; geography: qualifying homeowners within Jackson city limits; cost/eligibility: funding, income, program, and waitlist rules apply; call to verify; emergency limit: not emergency repairs or shelter | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson Housing Authority — Home Repair Waitlist

JHA says homeowners seeking housing repairs may call 731-422-1671 ext. 135 to ask about joining a waiting list. The city-limits boundary, current funding, and approval criteria matter.

Role: one-time emergency rent help for qualifying past-due rent; geography: includes Madison County; cost/eligibility: income at or below 125% of federal poverty guidelines plus a qualifying household condition; funding and approval are not guaranteed; emergency limit: not same-day shelter | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Southwest Human Resource Agency — Emergency Rent Program

SWHRA describes a one-time monthly emergency rent program for eligible households with past-due rent. Call the Madison County center before applying to confirm current funds, documentation, and criteria.

Role: income-qualified utility-bill assistance; geography: includes Madison County; cost/eligibility: household income at or below 60% of State Median Income, one payment per fiscal year, subject to funding; emergency limit: not immediate utility repair or emergency response | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Southwest Human Resource Agency — LIHEAP

SWHRA accepts regular applications year-round Monday through Thursday and has a crisis track for eligible households facing utility disconnection. Funds may be unavailable or waitlisted; confirm application instructions and current availability.

Role: local service navigation, referrals, and selected program applications; geography: Madison County; cost/eligibility: ask the center about each referred program; emergency limit: not crisis response or guaranteed placement | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Southwest Human Resource Agency — Information and Referral

The Madison County Community Service Center is at 1124 Whitehall Street, Suite 201A, Jackson. SWHRA says its centers keep local referral information and accept applications for several programs; ask about current hours and access.

Role: day hospitality, case management, homelessness services, and partner referrals; geography: Jackson/West Tennessee; cost/eligibility: ask about current intake, qualifying criteria, and openings; emergency limit: services and beds are not guaranteed | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Area Relief Ministries — Housing and Homelessness Services

Area Relief Ministries describes day hospitality, showers and laundry, case management, and housing services. Call before traveling to confirm which programs are open, who they serve, and what documents to bring.

Role: free meals, food/basic-needs outreach, and low-cost thrift items; geography: Jackson; cost/eligibility: meals are listed as free with no questions asked; outreach may ask for household documents; emergency limit: not housing or utility assistance | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

RIFA — Meals and Community Outreach

RIFA publishes current meal times and its Jackson location at 133 Airways Boulevard. For outreach assistance, its site lists documents that may be requested; call first to confirm schedules, intake, and available items.

Role: civil legal aid and rights information; geography: Madison County is in its West Tennessee service area; cost/eligibility: free for accepted clients, subject to income, case priority, and intake; appointments required; emergency limit: not emergency shelter or legal advice by this listing | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

West Tennessee Legal Services

WTLS lists a Jackson office at 210 West Main Street and asks people to call for intake and schedule an appointment. Ask whether your civil matter and household qualify before visiting.

Role: public bus transportation; geography: Jackson routes; cost/eligibility: JTA posts adult and reduced fares; check current route, hours, and payment options; emergency limit: not emergency transport | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson Transit Authority — Fixed-Route Bus

JTA's fare page lists current fares and schedule information. Check the route map and service days before planning a trip; service may not run on Sundays or holidays.

Role: ADA origin-to-destination transportation for eligible riders; geography: within Jackson city limits; cost/eligibility: application and medical certification required, advance reservations, published fare $2.50 each way; emergency limit: scheduled transit, not ambulance service | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson Transit Authority — The Lift

JTA says The Lift is for people unable to use regular fixed-route buses because of mobility limitations. Its page lists a roughly three-week application process and one-day-ahead reservations; call to confirm current requirements.

Role: public-health information and services; geography: Madison County; cost/eligibility: services and fees vary—ask when scheduling; emergency limit: not an emergency department | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Madison County Health Department

The county lists its main facility at 804 North Parkway, Jackson, with weekday hours and a phone number. It notes JTA can drop riders in the parking lot on request; confirm the service you need and any fees.

Role: Veterans benefits information and claims assistance; geography: Madison County Veterans and family members; cost/eligibility: county says there is no charge for assistance; confirm appointment and documentation; emergency limit: not crisis or clinical care | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Madison County Veterans Services

The county lists a Veterans Services office at 311 North Parkway, Suite 311, Jackson, and says help with federal and state benefits is free to Veterans and family members.

Role: public computers, Wi-Fi, scanning, and technology help; geography: library branches in Jackson/Madison County; cost/eligibility: some services are free and copies/faxes may cost—confirm branch hours and details; emergency limit: not crisis care | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson-Madison County Library — Technology Services

The library describes public technology services including computers, Wi-Fi, and scans. Contact a branch about hours, ID or library-card requirements, notary availability, and any fees before traveling.

Role: statewide rental search and housing-navigation information; geography: Tennessee listings, including searches around Jackson; cost/eligibility: listings set their own rents and screening; confirm details with each property; emergency limit: THDA does not provide emergency shelter | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Tennessee Housing Development Agency — Housing Search

THDA points people to Tennessee's housing-search tools and other navigation resources. Search results are not a placement guarantee; if you need a place tonight, contact local shelter providers or 211 and confirm intake directly.

Role: utility account information and referral to assistance; geography: JEA customers; cost/eligibility: ask JEA or SWHRA about current programs and customer requirements; emergency limit: not a grant award or guarantee of continued service | Listings are independent resources, not endorsements by The Hoarding Alliance or Fight the Blight. Confirm current location, availability, eligibility, cost, and fit directly before relying on a service.

Jackson Energy Authority — Utility Assistance Referrals

JEA directs customers seeking help with utility bills to SWHRA; its donor-supported UtiliCare program is not a direct application for a grant. Contact the Madison County SWHRA center to ask about current LIHEAP or other programs.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Jackson, Tennessee, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight