A Hoarding Alliance local resource guide

Hoarding support in Chicago, Illinois.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Chicago and Cook County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Fight the Blight is the nonprofit and virtual-group front door for people affected by hoarding and clutter concerns, including people who are directly affected and supporters who want to learn how to provide support. People in Chicago and Cook County can also use current city, county, state, nonprofit, peer-support, qualified-care, housing, shelter, food, legal, transportation, code, disposal, and practical pathways. No outside listing is an endorsement; each organization sets its own eligibility, cost, hours, service area, capacity, consent, privacy, and safety rules.

For immediate danger

For immediate danger, fire, serious injury, violence, or a life-threatening medical emergency, call 911. For behavioral-health or substance-use crisis support in Illinois, call or text 988. For housing, food, utilities, transportation, and other basic-needs navigation, call 211 Metro Chicago or text your ZIP code to 898-211; people inside Chicago can also call 311 for city guidance. Confirm the current local response before relying on it.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Local information and referral for housing, rent, utilities, food, health, transportation, legal help, and other basic needs - Chicago and Cook County; service capacity varies

211 Metro Chicago

211 Metro Chicago connects people with local resources by phone, text, website search, and chat. Call 211 or text your ZIP code to 898-211 to ask about Chicago or Cook County housing stability, utility help, food, disability, aging, behavioral-health, and other basic-needs options. It is a navigation service, not emergency dispatch or a guarantee of placement.

Mental-health education, support, and navigation - Chicago and suburban Cook County; helpline hours and program availability vary

NAMI Chicago

NAMI Chicago provides information and navigation for mental-health treatment, legal processes, insurance, support services, and family resources across Chicago and suburban Cook County. Its helpline is a place to ask what type of care or support may fit; it is not a crisis line, cleanup service, or emergency response.

Older-adult and caregiver navigation - Chicago and statewide Illinois; age, disability, and program rules apply

Illinois Department on Aging Senior HelpLine

The Illinois Senior HelpLine can help older adults, caregivers, and families identify aging-related services and local providers. Ask about care coordination, transportation, nutrition, legal services, home-and-community supports, and local Area Agency on Aging options. Confirm age, disability, income, cost, wait time, and service area before relying on a referral.

Qualified behavioral-health and hoarding-related care pathway - Chicago; clinical intake, insurance, fees, and availability apply

University of Chicago Adult Psychiatry and OCRDs Clinic

The University of Chicago adult psychiatry program describes care for obsessive-compulsive and related disorders, including hoarding-specific cognitive-behavioral therapy, medication consultation, and management. Ask about current intake, insurance, fees, wait times, age range, and whether the program is a fit. This is clinical care, not a cleanup or emergency service.

Independent local coalition - Greater Chicagoland education, networking, and consultation; current scope and contact options must be confirmed

Chicagoland Hoarding Task Force

The Chicagoland Hoarding Task Force connects people, families, friends, agencies, and departments through education, networking, consultation, and local resource connections. Confirm current scope and contact options directly. This is an independent community resource, not a Fight the Blight program or emergency line.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Chicago and Cook County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a serious medical emergency, violence, or a threat that cannot wait for a scheduled service. Tell the dispatcher the exact address, known hazards, mobility needs, and whether anyone may be trapped. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

Behavioral-health and substance-use crisis support - Illinois; free, confidential, and available 24/7; not a substitute for 911

988 Illinois connection

Call or text 988 for emotional distress, a mental-health or substance-use crisis, or concern about someone else. Illinois says 988 can connect people to crisis support and local options. It is not a cleanup provider and does not guarantee an in-home response; call 911 for immediate danger, fire, violence, or a medical emergency.

Protective-services reporting for adults 60+ or adults 18-59 with disabilities - Illinois, including Chicago and Cook County; statutory eligibility and assessment rules apply

Illinois Adult Protective Services

Illinois APS investigates suspected abuse, neglect, exploitation, abandonment, and qualifying self-neglect involving adults age 60 and older and adults age 18-59 with disabilities who live in the community. Anyone may report suspected harm. APS is a protective-services pathway, not a general clutter referral line; its response depends on the report, eligibility, consent, and safety assessment.

Non-emergency city navigation and service requests - Chicago; department, complaint, inspection, and response rules apply

CHI311

Chicago's 311 system helps residents request or track non-emergency city services and reach the appropriate department. It may be a starting point for questions involving buildings, sanitation, housing, neighborhood conditions, or other city services. It is not an emergency line, a hoarding-support program, or a guarantee of a particular city response.

Housing-stability and homelessness-prevention navigation - Chicago and Cook County; funding, eligibility, documents, and capacity limits apply

211 Metro Chicago Homelessness Prevention

211 Metro Chicago describes a coordinated entry point for homelessness-prevention resources, including possible help with rent, utilities, arrears, and other housing-stability needs. Ask specifically about current Chicago or Cook County programs, eligibility, documentation, deadlines, and whether funds remain available. This is not a same-day guarantee of financial assistance or housing.

People experiencing homelessness - Chicago access-point process; shelter capacity, assessment, eligibility, and placement rules apply

Chicago Coordinated Entry and Shelter Navigation

Chicago's housing system uses coordinated entry and city-connected access points to assess people experiencing homelessness for housing and supportive services. The Chicago Housing Authority directs people who need emergency shelter information to call 311. Ask about current access points, hours, shelter availability, household composition, accessibility, and immediate safety options; coordinated entry is not a same-day housing guarantee.

Countywide basic-needs navigation - Cook County; free phone, text, and directory access; provider eligibility and capacity vary

Cook County 211 Metro Chicago

Cook County identifies 211 Metro Chicago as a pathway to housing, shelter, utility, food, mental-health, and other social-service resources. Call 211, text a ZIP code to 898-211, or use the online directory and ask for the appropriate Chicago or suburban Cook County option. It is a referral service, not emergency dispatch or a guarantee of service availability.

Public housing, Project-Based Voucher, Project-Based Rental Assistance, and Housing Choice Voucher pathways - Chicago; income, waitlist, documentation, and program rules apply

Chicago Housing Authority

CHA offers public housing, Project-Based Voucher, Project-Based Rental Assistance, and Housing Choice Voucher programs. CHA currently says public-housing, PBV, and PBRA waitlists are open while the HCV waitlist is closed; openings and rules can change. Use the official application portal or call the Client Center, and ask about reasonable accommodations, accessibility, preferences, and wait times. Housing assistance is not immediate or guaranteed.

Aging and disability provider search - Chicago and Cook County; provider, age, disability, cost, and availability rules vary

Illinois Department on Aging Provider Profile Search

Illinois maintains a searchable provider profile tool for aging-related services and lets users distinguish Chicago from non-city Cook County. Use it to explore local options, then ask each provider about current service area, eligibility, cost, wait time, language access, and whether it can work with hoarding-related safety or support needs.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Food pantry, meal, SNAP/Link, Medicaid, LIHEAP, and benefits-navigation network - Chicago and Cook County; pantry schedules and eligibility vary

Greater Chicago Food Depository

The Greater Chicago Food Depository connects people to food pantries, meals, shelters, and community partners across Chicago and Cook County. Its team also helps people explore SNAP/Link, Medicaid, LIHEAP, and other benefits. Use the current map or call for nearby options, then confirm hours, identification, household rules, transportation, and whether a friend can pick up food.

Free civil legal assistance for qualifying low-income residents - Chicago and suburban Cook County; income, case type, deadline, and intake rules apply

Legal Aid Chicago

Legal Aid Chicago provides free civil legal help and focuses on issues including safe and affordable housing, eviction, repairs, benefits, disability, and public assistance. Apply online through its intake pathway or call early when a notice or court deadline is involved. Legal Aid is not a housing-placement, cleanup, or emergency service.

Independent nonprofit legal support for older adults and people with disabilities - Chicago and Cook County; eligibility, issue type, and intake rules apply

Center for Disability and Elder Law

The Center for Disability and Elder Law offers civil legal assistance and education for older adults and people with disabilities. Ask whether the current program can address a housing, benefits, guardianship, consumer, or safety-related concern and what documents or eligibility rules apply. This is not legal representation for every matter, a cleanup service, or an emergency response.

Illinois disability-rights protection and advocacy nonprofit - Statewide; issue, disability, and intake criteria apply

Equip for Equality

Equip for Equality is Illinois's designated protection and advocacy organization for people with disabilities. It may be relevant when disability discrimination, abuse, neglect, institutional rights, or access barriers overlap with housing or support concerns. Ask about current intake and scope; it is not a general hoarding-support or cleanup provider.

SNAP, Medicaid, cash, and other state-benefit applications - Illinois; household, income, identity, immigration-status, and program rules apply

Illinois ABE Benefits Portal

Illinois's ABE portal is the official starting point for applying for or managing several state benefits, including SNAP and Medicaid. A benefits application may help stabilize food, medical, or household needs that make a safety plan more possible. Confirm current documentation, recertification, notices, and appeal deadlines; the portal is not hoarding support or emergency care.

Accessible buses, rail, travel planning, and ADA paratransit information - Chicago and six-county RTA region; certification, service-area, and station-access rules apply

CTA Accessible Transit

CTA describes accessible buses, accessible rail stations, elevator and service alerts, trip planning, and ADA paratransit information. ADA paratransit is available only to people certified through the Regional Transportation Authority, and not every rail station is accessible. Check the current elevator status and ask about step-free routing before traveling.

Reduced-fare and free-ride programs for qualifying seniors, people with disabilities, Medicare recipients, and others - Illinois; enrollment and permit rules apply

CTA and RTA Reduced-Fare and Ride-Free Programs

CTA and RTA describe reduced-fare and free-ride programs for qualifying seniors, Illinois residents with disabilities enrolled in Benefit Access, Medicare recipients, and other groups. Eligibility and permits must be confirmed before relying on a fare benefit. This is transportation assistance, not a medical, housing, or hoarding-support service.

Searchable hoarding-related care, support, organizer, and task-force directory - Chicago, telehealth, and national options; verify every listing directly

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can help identify clinicians, support groups, organizers, and task forces that indicate an interest in hoarding-related concerns. Directory listings are not endorsements or credential guarantees. Ask about experience, licensure, consent-based pacing, privacy, fees, insurance, wait time, and home-based or telehealth scope.

Independent qualified-care provider advertising hoarding-related treatment - Chicago and virtual; credentials, clinical fit, insurance, fees, and availability must be confirmed

Chicago Center for Anxiety and Related Disorders

This independent Chicago practice advertises hoarding-disorder treatment in virtual and office formats. Ask about the clinician's credentials, current availability, treatment approach, insurance or private-pay rates, privacy, and whether the provider serves the specific person and level of need. This is not a Fight the Blight, University of Chicago, or emergency service.

Independent local education and professional-networking resource - Greater Chicagoland; current programs and referral boundaries must be confirmed

Chicago Hoarding Task Force Resource Network

The Chicagoland Hoarding Task Force can be useful for local education, professional networking, consultation, and community connections when a person or agency needs to understand hoarding-related concerns. It is independent of Fight the Blight and should not be treated as an emergency, clinical, housing, or cleanup guarantee.

Free household food-scrap drop-off - Chicago residents; registration, training, accepted-material, cart, and location rules apply

City of Chicago Food Scrap Drop-Off

Chicago's Department of Streets and Sanitation operates a food-scrap drop-off program that residents can join after completing the current online training. The city posts accepted materials and asks residents not to leave anything outside full carts. Confirm the current location, access hours, and material list before transporting food scraps; this is not a general waste-removal service.

City sanitation, refuse, recycling, and service-request navigation - Chicago; collection, building, material, and request rules apply

Chicago Department of Streets and Sanitation through CHI311

Residents can use CHI311 to identify the current city pathway for sanitation, refuse, recycling, missed collection, and neighborhood-condition questions. Ask which service applies to the address and material, whether a building or private hauler is responsible, and what current placement or scheduling rules apply. CHI311 does not provide private cleanup crews or hoarding-specific support.

Practical and peer support - Private-pay pathway; confirm fit, scope, availability, consent, privacy, travel, and fees

The Peer Tree

The Peer Tree offers nonclinical hoarding and clutter support, including organizing help, groups, family guidance, and practical next steps. Ask about current availability, service area, scope, pacing, privacy, consent, and fees before beginning. The Peer Tree is a separate private-pay pathway from Fight the Blight's nonprofit programming.

Digital peer support - Available online; not therapy, clinical care, or emergency support

Unburied

Unburied, from The Peer Tree, is a judgment-free digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family supporters. It can offer ongoing connection, tools, and momentum from Chicago or anywhere else. It is not therapy, clinical care, a crisis service, or emergency support.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Chicago, Illinois, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight