A Hoarding Alliance local resource guide

Hoarding support in Wayne, West Virginia.

You do not have to solve everything at once. Start with the kind of support that feels useful, and call ahead to confirm a service’s reach, cost, and availability.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with a respectful conversation

Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from Wayne or elsewhere. The Peer Tree is a separate private-pay pathway; confirm scope, service area, availability, travel, and fees. Unburied is digital peer support, not therapy or emergency support. These are independent options, not endorsements. Confirm access, eligibility, cost, and fit directly.

For immediate danger

For immediate danger, fire, rescue, or urgent medical response, call 911. For emotional distress or a behavioral-health crisis, call or text 988 or contact Help4WV. For confidential domestic-violence support, Branches lists a 24-hour hotline and a Wayne County advocate. A cluttered home, by itself, does not establish abuse or neglect. West Virginia 211 can offer current referrals, but a referral does not guarantee assistance, a bed, or placement.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-related support; geography: confirm service area and travel; cost/eligibility: private pay, ask for current fees and fit; emergency limit: not emergency care.

The Peer Tree

A separate private-pay pathway for hoarding-related support. Ask directly about scope, location, availability, travel, and current fees before making plans. This is distinct from Fight the Blight’s nonprofit programming and is not emergency care.

Role: digital peer support for people and supporters; geography: online; cost/eligibility: confirm current access and terms; emergency limit: not therapy, emergency support, or local case management.

Unburied

Unburied is a digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It supports connection and ongoing peer support, not therapy, emergency response, or local case management.

Role: statewide basic-needs information and referrals; geography: Wayne County and West Virginia; cost/eligibility: call, text, or search; carrier charges may apply and provider rules vary; emergency limit: not emergency dispatch or guaranteed aid.

West Virginia 211

Call 211 or 1-833-848-9905, or text a ZIP code to 898-211, for referrals to food, housing, utility, health, and transportation resources. A referral does not guarantee assistance or placement and is not emergency dispatch.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, rescue, or urgent medical dispatch; geography: Wayne County and the United States; cost/eligibility: ambulance and follow-up charges vary; emergency limit: immediate danger or urgent response only.

Immediate emergency response

Call 911 for immediate danger, fire, rescue, or urgent medical response. If it is safe, explain access, mobility, or communication needs.

Role: county law-enforcement non-emergency contact; geography: Wayne County; cost/eligibility: ask about the reason for contact; emergency limit: call 911 for active danger, fire, injury, or urgent response.

Wayne County Sheriff — non-emergency contact

The Wayne County directory lists the Sheriff’s Office at 304-272-6378. This number is not emergency dispatch, a cleanup service, or a housing referral.

Role: emotional-distress and behavioral-health crisis counseling; geography: United States, including West Virginia; cost/eligibility: free by call, text, or online chat; emergency limit: call 911 for immediate physical danger or urgent medical response.

988 Suicide & Crisis Lifeline — West Virginia

Call or text 988, or use online chat, to connect with a crisis counselor. It is a crisis-support service, not local dispatch or a guaranteed in-person response.

Role: behavioral-health and substance-use information, listening support, and referrals; geography: West Virginia; cost/eligibility: helpline access is offered statewide; treatment and carrier costs vary; emergency limit: not 911 dispatch or a guaranteed treatment opening.

Help4WV — 24-hour behavioral-health support

Call or text 1-844-435-7498, or use online chat, for confidential support and help finding behavioral-health or substance-use options. Call 911 for immediate physical danger or suspected overdose.

Role: domestic-violence advocacy, safety planning, referrals, and survivor support; geography: Wayne County outreach, with shelter operations based in the Huntington region; cost/eligibility: Branches says its services are free; emergency limit: not general housing, and immediate danger requires 911.

Branches — confidential survivor support

Branches lists full-time Wayne County advocates who can help with safety planning, court advocacy, referrals, and practical needs. Its 24-hour crisis line is 304-529-2382; the Wayne outreach number is 304-272-9035. Shelter availability and location are not promised on this guide.

Role: statewide screening of reports about suspected abuse or neglect of a child or vulnerable adult; geography: West Virginia; cost/eligibility: intake screens the specific concern; emergency limit: not cleanup, housing, or routine neighbor-dispute referral; call 911 for immediate danger.

West Virginia protective-services intake

The state lists a 24-hour intake line at 1-800-352-6513. Use it for a specific concern about suspected abuse or neglect. Clutter alone, without a separate safety concern, does not establish abuse or neglect.

Role: poison-exposure information and guidance; geography: United States; cost/eligibility: free phone consultation; emergency limit: call 911 for severe symptoms, collapse, seizure, or immediate life-threatening danger.

Poison Control

Call 1-800-222-1222 for poison-exposure guidance. If someone is unconscious, having a seizure, or in immediate danger, call 911.

Role: hospital emergency and trauma care; geography: Huntington, outside Wayne County; cost/eligibility: charges, coverage, and financial assistance vary; emergency limit: emergency department is for urgent medical evaluation, not routine behavioral-health care or cleanup.

Cabell Huntington Hospital Emergency Department

Cabell Huntington Hospital describes a 24-hour emergency department at 1340 Hal Greer Boulevard in Huntington. For an emergency, call 911 and let dispatch determine the appropriate response and destination; do not delay urgent care to travel independently.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: public-benefit and human-services intake; geography: Wayne County office at 26452 East Lynn Road, Wayne; cost/eligibility: each program has separate household, income, and documentation rules; emergency limit: office intake is not emergency dispatch or guaranteed aid.

Wayne County Department of Human Services

The state lists the Wayne County office and programs including Medicaid, WVCHIP, SNAP, emergency assistance, LIEAP, utility discounts, adult protective services, homelessness services, and child-care subsidies. Call to confirm the right program, current hours, documents, and eligibility before visiting.

Role: online applications and account access for state assistance; geography: West Virginia; cost/eligibility: each program has distinct household, income, and documentation rules; emergency limit: an application is not urgent response or guaranteed approval.

WV PATH benefits portal

Review or apply for Medicaid, SNAP, and other available assistance through the state portal. Submission is not approval; contact DoHS if you need help with documents or application status.

Role: county public-health services and information; geography: 217 Kenova Avenue, Wayne; cost/eligibility: ask about appointment, program eligibility, and any fee; emergency limit: routine public-health services are not emergency response.

Wayne County Health Department

The state health directory lists the Wayne County Health Department at 304-272-6761. Its published community-health role includes public-health and environmental-health services; call to confirm the specific service, current hours, fees, and appointment needs.

Role: community health center primary care and same-day QuickCare; geography: 42 McGinnis Drive, Wayne; cost/eligibility: sliding-fee discounts may be available based on household income and size, including for some insured patients; emergency limit: not an emergency department.

Valley Health — Wayne primary care and QuickCare

Valley Health lists family medicine and QuickCare in Wayne. Its sliding-fee program says patients at or below 200% of the federal poverty level may qualify for reduced charges; ask about the service needed, insurance, current fees, appointment availability, and QuickCare hours before traveling.

Role: outpatient behavioral-health and recovery services; geography: Valley Health Wayne, 42 McGinnis Drive; cost/eligibility: ask about insurance and sliding-fee eligibility, referral or intake steps, current fees, and capacity; emergency limit: routine care is not crisis dispatch.

Valley Health — Wayne behavioral-health services

Valley Health lists behavioral-health and recovery providers at its Wayne location. This is qualified care, not a hoarding-specialty service claim. Call to ask whether the service fits your needs, what the intake process involves, and whether an appointment is available. For crisis support, call or text 988 or Help4WV.

Role: outpatient behavioral-health, recovery, and related care; geography: 203 Kenova Avenue, Wayne; cost/eligibility: provider publishes a sliding-fee scale; confirm service fit, insurance, fees, intake, and capacity; emergency limit: office appointments are not crisis dispatch.

Prestera Health Services — Wayne County

Prestera lists adult outpatient, children’s outpatient, medication-assisted treatment, recovery, and other services in Wayne. Its location page states it offers a sliding-fee scale. Call to ask which program fits and whether it is accepting new referrals; do not assume a same-day appointment or a particular service opening.

Role: community food-pantry coordination; geography: serves Wayne County; main office is in Huntington; cost/eligibility: its site describes support for low-income, older-adult, and emergency cases; confirm current pantry location, hours, documentation, and availability; emergency limit: food support is not medical or emergency response.

Wayne County Community Services Organization — food pantries

WCCSO coordinates food-pantries using donated food, food-bank resources, USDA commodities, and emergency food resources. Its office is at 3609 Hughes Street in Huntington, not in the town of Wayne. Call before traveling to confirm which current pantry serves your area and what to bring.

Role: state food-assistance information and pantry referral; geography: Wayne County residents, with referrals through Facing Hunger Food Bank in Huntington; cost/eligibility: TEFAP income rules and separate CSFP age/income rules apply; confirm pantry participation and hours; emergency limit: no guaranteed same-day food supply.

West Virginia TEFAP and CSFP food referrals — Facing Hunger Food Bank

The West Virginia Department of Agriculture identifies Facing Hunger Food Bank as the contact for Wayne County residents seeking TEFAP or CSFP information. The state lists TEFAP income eligibility at 185% of the poverty guideline and CSFP for eligible adults age 60 or older. Call 304-523-6029 to confirm which current pantry serves your address, program eligibility, schedule, and what to bring before traveling.

Role: in-home personal-care and community-support program information; geography: Wayne County service area; cost/eligibility: medical and financial rules and assessments apply; confirm enrollment and staffing capacity; emergency limit: not urgent or guaranteed in-home response.

WCCSO — Medicaid Personal Care and Aged and Disabled Waiver

WCCSO describes Medicaid Personal Care and Aged and Disabled Waiver supports for people who meet medical and financial eligibility requirements. Its main office is in Huntington. Ask about application steps, county coverage, current openings, assessment, and any waitlist; no caregiver availability is promised.

Role: family-resource coordination and referrals; geography: Wayne County families; main office is in Huntington; cost/eligibility: ask about the current service and any program-specific requirements; emergency limit: not crisis intervention or guaranteed aid.

WCCSO Starting Points Family Resource Center

WCCSO describes its Starting Points work as a family-resource center coalition intended to help children and families. Contact the organization to ask which current Wayne County program or partner is appropriate; do not assume that all services are delivered at its Huntington office.

Role: in-home personal and environmental care through a veterans’ community-care program; geography: Wayne County service area; cost/eligibility: VA program eligibility and authorization must be confirmed; emergency limit: not urgent response or a guaranteed placement.

WCCSO Veterans Community Care

WCCSO lists Veterans Community Care among its programs. Ask whether your VA authorization and circumstances qualify and whether services are currently available in Wayne County. The listed WCCSO office is in Huntington.

Role: free information, options counseling, and application-navigation for long-term supports; geography: statewide, including Wayne County; cost/eligibility: ADRC counseling is free; program eligibility and service openings vary; emergency limit: not crisis or urgent home-care response.

West Virginia Aging & Disability Resource Center

The ADRC helps people and families understand options such as in-home support, meals, transportation, utility assistance, and Medicare counseling. Call 1-866-981-2372 to ask which regional provider covers Wayne County and how to apply; a referral does not guarantee a service opening.

Role: Medicaid home- and community-based long-term support; geography: statewide, including Wayne County; cost/eligibility: Medicaid financial eligibility, a nursing-home level-of-care assessment, and daily-living support needs apply; emergency limit: application and waitlist do not guarantee immediate care.

West Virginia Aged and Disabled Waiver

The state says the waiver is for West Virginians age 18 or older who meet financial and medical criteria and choose community support rather than nursing-home care. Call the ADRC or Wayne County DoHS to discuss assessments, applications, and current availability.

Role: in-home help with activities of daily living for eligible Medicaid members; geography: West Virginia, including Wayne County; cost/eligibility: active WV Medicaid and a clinical eligibility assessment are required; emergency limit: not emergency staffing or immediate crisis care.

West Virginia Medicaid Personal Care Services

The state program describes personal-care assistance at home and in the community for eligible Medicaid members. Ask about an assessment, provider availability, and program details; this is not a promise of a worker or same-day care.

Role: public and curb-to-curb transit; geography: service includes Wayne County; cost/eligibility: published one-way fare is $1 per boarding plus $1 beyond a zone line, or $2 curb-to-curb plus $1 beyond a zone line; verify routes, reservations, and fare before travel; emergency limit: not ambulance or emergency transportation.

Tri River Transit — Wayne County rides

Tri River Transit lists Wayne County in its service area. The current site publishes route, curb-to-curb, and zone fares and says route-deviation requests require advance notice. Call 304-824-2944 or 877-212-0815 to confirm a route, stop, accessibility, current schedule, and exact fare; availability is not guaranteed by this listing.

Role: broker-arranged rides to covered medical services; geography: West Virginia Medicaid and WVCHIP members, including Wayne County; cost/eligibility: coverage and trip approval depend on member and service eligibility; routine trips require advance scheduling; emergency limit: not ambulance service.

Medicaid and WVCHIP non-emergency medical transportation

West Virginia’s Bureau for Medical Services contracts with Modivcare for eligible non-emergency, non-ambulance transportation. Call 1-844-549-8353 to confirm eligibility, reservation timing, accessible-vehicle needs, and the trip. The state currently advises scheduling routine rides at least five business days ahead; call 911 for emergencies.

Role: federal information and links to housing counseling and local public housing agencies; geography: West Virginia; cost/eligibility: individual programs set income, household, and other rules; emergency limit: HUD is not a shelter, local caseworker, or guarantee of a voucher or opening.

HUD West Virginia housing and public-housing information

HUD’s West Virginia page explains how to find a local public housing agency and a HUD-approved housing counselor. Use its locator or call 800-955-2232 to identify the agency that actually serves your address; current waitlists and openings must be checked directly.

Role: housing counseling for renting, homeownership, foreclosure, and housing-related planning; geography: search by Wayne County ZIP code; cost/eligibility: ask the selected agency whether counseling is free or fee-based; emergency limit: not shelter placement, legal representation, or a guaranteed loan.

HUD-approved housing counseling

HUD offers a search for approved housing counseling agencies and lists 800-569-4287 for help locating one. Confirm the agency’s service area, appointment availability, and any fee before sharing financial information.

Role: state information and assessment pathway for people experiencing homelessness; geography: West Virginia; cost/eligibility: assistance depends on circumstances and program availability; emergency limit: no bed or placement is guaranteed; call 911 for immediate danger.

West Virginia homeless-services information

The state describes assessment, service planning, and coordination with community organizations when services are appropriate and available. Use West Virginia 211 for current local referrals and confirm eligibility and openings directly; a referral is not placement.

Role: HUD-approved housing counseling and homeownership planning; geography: RCCR identifies Wayne County among its service counties; office and appointments are in Huntington; cost/eligibility: published target population is households at or below 80% of area median income; ask about fees and program criteria; emergency limit: not emergency shelter or legal representation.

RCCR — HUD housing counseling for Wayne County residents

RCCR describes counseling for homeownership and related barriers for residents of Cabell, Putnam, and Wayne counties. Call 304-346-6398 to confirm whether your housing question fits, whether an appointment is available, and any current cost; do not treat counseling as a promise of housing funds.

Role: civil legal information, advice, and possible representation; geography: Wayne County is served through the Huntington office; cost/eligibility: services are free for eligible applicants, commonly low-income households or domestic-violence survivors; some court filing fees may still apply; emergency limit: not criminal defense or emergency dispatch.

Legal Aid of West Virginia — Wayne County service area

Legal Aid WV lists housing, benefits, protective orders, and other civil matters within its scope. Apply online or call 866-255-4370; its Huntington office lists Wayne County in its service area. Eligibility and whether the organization can take a specific case must be confirmed through intake.

Role: civil legal help and information for older adults; geography: West Virginia residents age 60 and older; cost/eligibility: provider states its services are free; initial age and residency criteria apply; emergency limit: does not handle criminal matters and is not emergency response.

West Virginia Senior Legal Aid

West Virginia Senior Legal Aid says residents age 60 and older may request free civil legal assistance. Call 800-229-5068 or email the organization to begin intake; it asks callers to contact it before visiting and does not accept walk-ins.

Role: county court clerk information, filings, and domestic-violence petition process contacts; geography: Wayne County Courthouse, 700 Hendricks Street, Wayne; cost/eligibility: filing fees and procedures vary; call the clerk; emergency limit: call 911 for immediate danger and seek legal advice for case-specific questions.

Wayne County Circuit Clerk and courthouse information

The West Virginia Judiciary lists the Circuit Clerk’s office at the Wayne County Courthouse and provides contact information for court filings. The clerk can explain administrative steps but is not a lawyer and cannot provide legal advice; confirm office availability and any filing fee before visiting.

Role: local government administration and county office directory; geography: Wayne County Courthouse area, Wayne; cost/eligibility: office-specific rules and permit fees may apply; confirm hours and appointment needs; emergency limit: not emergency dispatch.

Wayne County Commission and county offices

The county publishes contacts for its commission, sheriff, clerk, permit officer, and other offices. The website notes that probate operates by appointment; call the relevant office before visiting and use 911 for emergencies.

Role: public library and community internet access; geography: 325 Keyser Street, Wayne; cost/eligibility: ask about borrowing-card and public-computer policies; emergency limit: not crisis response or case management.

Wayne Public Library

The West Virginia Library Commission and local library system list a Wayne branch and public internet access. Call 304-272-3756 to confirm current hours, accessibility, computer availability, and any account requirements before traveling.

Role: practical education, family and community development, nutrition, gardening, and youth programs; geography: Wayne County office at 27572 East Lynn Road; cost/eligibility: programs may have separate registration or materials costs; ask the office; emergency limit: not health care or crisis response.

WVU Extension — Wayne County

WVU Extension describes county programs in family and community development, nutrition education, 4-H, agriculture, and home gardening. Call 304-272-6839 to ask which current program fits and whether registration or a fee is required.

Role: local family-resource coordination and referral network; geography: Wayne County; cost/eligibility: contact the coordinator to confirm current participation and services; emergency limit: not emergency response or guaranteed program enrollment.

Wayne Family Resource Network

WVU Extension identifies a Wayne Family Resource Network supported by the county Extension office. Ask the office to connect you with the network’s current information and partners; historical meeting schedules are not assumed current here.

Role: county solid-waste contact and disposal-information pathway; geography: 322 Bluefield Street, Wayne; cost/eligibility: confirm accepted materials, site location, hours, fees, and rules before loading or transporting items; emergency limit: not a cleanout crew or guaranteed disposal service.

Wayne County Solid Waste Authority — disposal questions

The West Virginia Solid Waste Management Board lists the Wayne County Solid Waste Authority at 304-272-6706. Call before transporting household items to confirm what is accepted, where service is available, and any current charge. This listing is not a hoarding-specific cleanout provider.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Wayne, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight