A Hoarding Alliance local resource guide

Hoarding support in Viroqua, Wisconsin.

You deserve to be met with dignity, not pressure. These local and regional options can help you find a practical next step, whether you are personally affected by clutter or supporting someone you care about.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with one conversation—not a big cleanout

You do not have to solve everything today. Fight the Blight is the nonprofit and virtual peer-group front door for a respectful conversation about hoarding and clutter. Ask what is currently available to people in Vernon County and whether any cost or eligibility applies.

For immediate danger

This guide is information, not emergency response or clinical care. If anyone faces immediate danger or needs urgent medical, fire, or police help, call 911. For a mental-health or substance-use crisis in Vernon County, call 888-552-6642; call or text 988 if you cannot connect or prefer the 988 Lifeline. Crisis calls may involve emergency response or a wellness check; ask about response options if that matters for safety.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-related support and practical assistance; geography: ask about Vernon County availability; cost/eligibility: private pay—confirm current scope, travel, and pricing before scheduling; emergency limit: not therapy, emergency response, or a guaranteed cleanout | Independently listed resources are not endorsements; confirm current details directly.

The Peer Tree

The Peer Tree is a separate private-pay option for people and families seeking hoarding-related support. Ask what is currently available in Vernon County, what it costs, and whether the requested help fits before making a plan.

Role: digital peer-support community and tools; geography: online; cost/eligibility: review current access terms and any cost before joining; emergency limit: peer support—not therapy, crisis response, or emergency support | Independently listed resources are not endorsements; confirm current details directly.

Unburied

Unburied offers digital peer support for people affected by hoarding and clutter, including friends and family. It is not therapy or emergency support; use local crisis services or 911 when urgent help is needed.

Role: county information, program access, and referrals; geography: Vernon County; cost/eligibility: call to confirm service criteria, coverage, and fees; emergency limit: not the 24/7 crisis line or 911 dispatch | Independently listed resources are not endorsements; confirm current details directly.

Vernon County Department of Human Services

The County Department of Human Services is a starting point for questions about local mental-health, substance-use, aging, disability, and family services. Call 608-637-5210 during weekday office hours to ask which current program or referral fits. For a crisis, use the separate county crisis line below.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: live crisis support and help considering next steps; geography: Vernon County residents and visitors; cost/eligibility: Wisconsin DHS lists this county line—ask about any phone charges; emergency limit: not 911 medical, fire, or police dispatch | Independently listed resources are not endorsements; confirm current details directly.

Vernon County Crisis Line

Call 888-552-6642 for mental-health or substance-use crisis support. Wisconsin DHS says county crisis lines are staffed by mental-health professionals and trained volunteers and are generally available 24/7 unless noted otherwise. If you cannot connect, call or text 988. Ask what response options may be used if that is a concern.

Role: trained crisis counselor by call, text, or chat; geography: available nationally; cost/eligibility: free and confidential per Wisconsin DHS; emergency limit: not a substitute for 911 when immediate medical, fire, or police response is needed | Independently listed resources are not endorsements; confirm current details directly.

988 Suicide & Crisis Lifeline

Anyone may call or text 988 or chat through 988lifeline.org for mental-health or substance-use concerns, for themselves or someone they care about. Wisconsin DHS notes that crisis response can sometimes include an active rescue or emergency-service contact; you can ask about response policies.

Role: urgent police, fire, or medical emergency response; geography: Viroqua and Vernon County; cost/eligibility: emergency dispatch—possible costs depend on services used; emergency limit: use for immediate danger or urgent medical, fire, or police need, not routine resource navigation | Independently listed resources are not endorsements; confirm current details directly.

911 for immediate emergencies

Call 911 when someone is in immediate danger or needs urgent medical, fire, or police help. For non-emergency information or community referrals, use the appropriate county program or 211 instead.

Role: report concerns about abuse, neglect, or exploitation of an at-risk adult; geography: Vernon County; cost/eligibility: contact county staff to discuss scope and reporting; emergency limit: call 911 for immediate danger | Independently listed resources are not endorsements; confirm current details directly.

Vernon County Adult Protective Services

Wisconsin DHS lists Vernon County Department of Human Services for Adult Protective Services reports during weekdays, 8:30 a.m.–4:30 p.m., at 608-637-5210; after hours, call 608-637-2123 or 911. Ask the county how it handles a concern and what information is useful.

Role: trained advocate, safety planning, shelter and legal-action referrals; geography: Viroqua office and ask about Vernon County service; cost/eligibility: the provider describes this service as free; emergency limit: call 911 for immediate danger; advocacy is not emergency dispatch | Independently listed resources are not endorsements; confirm current details directly.

Family & Children’s Center Domestic Abuse Project

The Family & Children’s Center lists a Viroqua Domestic Abuse Project with a trained advocate, safety planning, and help connecting with shelter and legal resources. Its site lists 608-668-2312 and a monthly survivor group at the Viroqua office; call to confirm current access and safe contact options.

Role: crisis support for veterans and their families; geography: national; cost/eligibility: call 988 and press 1 or text 838255; emergency limit: not 911 emergency dispatch | Independently listed resources are not endorsements; confirm current details directly.

Veterans Crisis Line

Veterans and their families may call 988 and press 1, text 838255, or use the Veterans Crisis Line chat. If there is immediate danger or urgent medical need, call 911.

Role: text-based support with a trained counselor; geography: statewide; cost/eligibility: Wisconsin DHS lists texting HOPELINE to 741741; check carrier message/data rates; emergency limit: not 911 or a guaranteed in-person response | Independently listed resources are not endorsements; confirm current details directly.

HOPELINE Wisconsin

If texting feels easier, Wisconsin DHS lists HOPELINE: text HOPELINE to 741741 to connect with a trained counselor. For immediate danger, call 911; for local resource navigation, call 211.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: outpatient counseling for adults, children, individuals, couples, and families; geography: Viroqua office and telehealth availability varies; cost/eligibility: provider says it accepts most insurance plans—confirm your plan, fees, intake, and openings; emergency limit: scheduled counseling, not crisis response | Independently listed resources are not endorsements; confirm current details directly.

Family & Children’s Center Outpatient Counseling

Family & Children’s Center lists outpatient counseling in Viroqua, with individual, family, or couple options and telehealth. Call the Viroqua office at 608-637-7052 to ask about fit, current appointments, insurance coverage, and cost.

Role: mental-health, substance-use, and case-management support; geography: Viroqua is listed as a program location; cost/eligibility: for adults diagnosed with severe and persistent mental illness—ask about referral and coverage; emergency limit: not a crisis line | Independently listed resources are not endorsements; confirm current details directly.

Family & Children’s Center Community Support Program

The provider describes its Community Support Program as comprehensive mental-health, substance-use, and case-management services for adults diagnosed with severe and persistent mental illness, with Viroqua among its locations. Call to confirm current eligibility, referral steps, coverage, and availability.

Role: respite support for children and youth; geography: Viroqua is listed as a location; cost/eligibility: provider describes eligibility for ages birth through 18 with behavioral, emotional, medical, or physical challenges—confirm criteria and fees; emergency limit: not emergency childcare or crisis response | Independently listed resources are not endorsements; confirm current details directly.

Family & Children’s Center Community Respite

Families may ask whether the Community Respite Program fits a child or youth and what current intake, eligibility, and scheduling look like. The provider lists its Viroqua office at 1321 North Main Street and 608-637-7052.

Role: home-visiting support for new or expecting parents; geography: Viroqua is listed as a location; cost/eligibility: ask about current enrollment criteria, cost, and availability; emergency limit: not crisis or emergency response | Independently listed resources are not endorsements; confirm current details directly.

Family & Children’s Center Healthy Families Home Visiting

The provider lists Healthy Families for new or expecting parents who are struggling with the demands and stress of raising a child, with Viroqua among its locations. Contact the Viroqua office to ask about fit and access.

Role: adult drop-in peer connection and recovery education; geography: 1321 North Main Street, Viroqua; cost/eligibility: provider says free, no appointment or insurance needed; emergency limit: peer support—not therapy, crisis response, or emergency support | Independently listed resources are not endorsements; confirm current details directly.

The Other Door

The Other Door is a weekday evening drop-in space for adults seeking social connection and peer support related to mental-health or substance-use recovery. The provider lists Monday–Friday, 5–8 p.m., at its Viroqua office. Call before traveling to confirm current hours and activities.

Role: primary care and behavioral-health clinic; geography: 407 South Main Street, Viroqua; cost/eligibility: appointment, accepted insurance, new-patient availability, and fees must be confirmed; emergency limit: clinic visits are not emergency services | Independently listed resources are not endorsements; confirm current details directly.

Emplify Health Viroqua Clinic

The Viroqua clinic lists primary and behavioral-health care and weekday clinic hours. Call 608-637-3195 to ask about the service you need, appointment availability, insurance, and costs. Call 911 for an emergency.

Role: county public-health information and services; geography: Vernon County office at 318 Fairlane Drive, Viroqua; cost/eligibility: ask about the service, eligibility, appointment, and any fee; emergency limit: not urgent medical care or 911 dispatch | Independently listed resources are not endorsements; confirm current details directly.

Vernon County Public Health Department

Wisconsin DHS lists the Vernon County Public Health Department at 318 Fairlane Drive, Viroqua, phone 608-637-5251. Contact the department to ask about current public-health services and the right program for your needs.

Role: unbiased information, options counseling, benefit help, and referrals; geography: Vernon County; cost/eligibility: contact for information and ask whether a referred program has criteria or fees; emergency limit: not crisis response | Independently listed resources are not endorsements; confirm current details directly.

Aging and Disability Resource Center of Vernon County

The ADRC helps people who are aging or living with a disability, as well as families and supporters, understand long-term-care choices, benefits, and local options. County hours are Monday–Friday, 8:30 a.m.–4:30 p.m.; call 608-637-5201 or 888-637-1323 and ask about telephone or home-visit options.

Role: apply, renew, or ask about FoodShare, BadgerCare Plus, Medicaid, and other benefits; geography: Vernon County; cost/eligibility: state and federal program rules apply—check eligibility and required documents; emergency limit: not a crisis line | Independently listed resources are not endorsements; confirm current details directly.

Vernon County FoodShare and benefit office

Wisconsin DHS lists Vernon County Department of Human Services at 318 Fairlane Drive, Suite 100, Viroqua, phone 888-627-0430. The office can help with benefit applications, renewals, changes, and FoodShare interviews. Applying does not guarantee eligibility or approval.

Role: state directory for health coverage, low-cost care, food, aging/disability, energy, and legal-service options; geography: Vernon County; cost/eligibility: each linked program sets its own requirements and fees; emergency limit: directory only, not crisis response | Independently listed resources are not endorsements; confirm current details directly.

Wisconsin DHS Vernon County resource guide

Wisconsin DHS maintains a Vernon County list that includes health-care coverage and low-cost care, FoodShare and pantry information, the ADRC, WHEAP, Couleecap, and low-income legal services. Use it to find a starting point, then confirm details with the provider.

Role: civil legal information and potential legal assistance for eligible low-income households; geography: confirm Vernon County coverage and case type; cost/eligibility: income and case criteria apply—ask about current intake; emergency limit: not emergency response or a substitute for legal advice from an attorney | Independently listed resources are not endorsements; confirm current details directly.

Legal Action of Wisconsin and local legal-service options

Wisconsin DHS lists Legal Action of Wisconsin among low-income legal-service resources for Vernon County. Check the current service area, case types, eligibility, and intake availability through the state’s county resource guide before relying on a referral.

Role: housing navigation and limited eviction-prevention assistance; geography: adults 18+ in Vernon County; cost/eligibility: program screening and funding rules apply; current rental assistance is limited and waitlisted; emergency limit: not an emergency shelter or guaranteed placement | Independently listed resources are not endorsements; confirm current details directly.

Couleecap housing and eviction-prevention services

Couleecap serves Vernon County residents who are unhoused or at risk of losing housing and may screen for past-due rent, first month’s rent, or security-deposit help. Its current page says rental-assistance funding is limited and there is a long waitlist; submit its prescreen or call to check the latest options.

Role: public housing information and applications; geography: serves the City of Viroqua; cost/eligibility: income and other guidelines apply—confirm current openings, waitlist, and rent; emergency limit: not emergency shelter | Independently listed resources are not endorsements; confirm current details directly.

Viroqua Housing Authority

The Housing Authority says it serves people who meet its guidelines in the City of Viroqua. Contact 608-637-2626 or visit 200 Park View Court, Suite 100, to ask whether applications or waitlists are open and what documents are needed. No unit availability is promised.

Role: essential home repairs and safety improvements; geography: owner-occupied homes in Vernon County; cost/eligibility: income at or below 80% of county median, homeowner, and one-year residency are listed criteria; funding and scope vary; emergency limit: not emergency repair dispatch or a hoarding cleanout | Independently listed resources are not endorsements; confirm current details directly.

Couleecap Home Repair Program

Couleecap lists a home-repair prescreen for homeowners in Vernon County and notes that availability may depend on funding. Call 608-796-9062 to ask about the current program, required documentation, and whether the specific repair is in scope.

Role: heating/electric assistance and possible crisis help; geography: Vernon County residents; cost/eligibility: Couleecap administers 2026–27 WHEAP for households up to 60% of state median income, subject to documentation and program rules; emergency limit: not utility-company dispatch or guaranteed funding | Independently listed resources are not endorsements; confirm current details directly.

Wisconsin Home Energy Assistance Program through Couleecap

Couleecap began administering Vernon County WHEAP on October 1, 2026. Benefit amounts vary with household size, income, and energy costs. Call 608-796-2915 or 844-260-7042 for an appointment and current documentation requirements; the in-person assistance location is in Westby, so call before traveling.

Role: disability-benefit application help and a referral-based car/repair-loan program; geography: Vernon County among the listed counties; cost/eligibility: SOAR criteria include homelessness and diagnosed mental illness; Work-N-Wheels has age, license, income, work/school, referral, and repayment rules; emergency limit: not emergency transportation | Independently listed resources are not endorsements; confirm current details directly.

Couleecap SOAR and Work-N-Wheels

Couleecap describes SOAR support for eligible people navigating Social Security disability applications and Work-N-Wheels for some income-eligible adults traveling to work or school. Both have specific requirements; ask the agency or a referring organization whether either program fits before applying.

Role: local food pantry; geography: 209 Sands Road, Viroqua; Couleecap lists service to Viroqua, Readstown, Viola, and surrounding areas; cost/eligibility: contact the pantry to confirm current access, documentation, hours, and food availability; emergency limit: not emergency shelter or crisis response | Independently listed resources are not endorsements; confirm current details directly.

Living Faith Church food pantry

Couleecap lists Living Faith Church at 209 Sands Road in Viroqua, phone 608-634-3473, with Monday hours of 11:30 a.m.–7 p.m. Call before going to confirm current hours, pantry access, service area, and what is available.

Role: food benefits for eligible Wisconsin residents; geography: statewide, with Vernon County benefit-office support; cost/eligibility: income and program rules apply; there is no guarantee of approval; emergency limit: benefits are not an immediate crisis response | Independently listed resources are not endorsements; confirm current details directly.

Wisconsin FoodShare

Wisconsin DHS says people may apply online, by phone, in person, or with a paper application; a phone interview is part of the process. The Vernon County office can answer county-specific questions. For food needed sooner, ask a pantry or call 211.

Role: community meal and clothing/household-items closet; geography: 504 South Main Street, Viroqua; cost/eligibility: church lists the monthly meal and clothing as free and open to everyone; emergency limit: not crisis response or emergency shelter | Independently listed resources are not endorsements; confirm current details directly.

Good Shepherd community meal and clothes closet

Good Shepherd lists a free community meal on the fourth Monday of each month, 5–6:30 p.m., and a clothes closet on Wednesdays, 1–3 p.m. The church says everyone is welcome and asks visitors not to drop off items at the closet. Confirm dates before traveling.

Role: local public library and community information point; geography: 205 South Rock Avenue, Viroqua; cost/eligibility: ask about library-card requirements and any service costs; pickup locker requires a library hold and staff-provided combination; emergency limit: not emergency or crisis support | Independently listed resources are not endorsements; confirm current details directly.

McIntosh Memorial Library

The library lists weekday and Saturday hours, a front-desk number, and a 24/7 pickup locker for items placed on hold. Call 608-637-7151, extension 6, to confirm current hours, card access, and locker instructions.

Role: scheduled shared-ride transportation; geography: City of Viroqua, City of Westby, and within one mile of each; cost/eligibility: confirm current fare, reservation rules, and accessibility with the operator; emergency limit: not emergency transport | Independently listed resources are not endorsements; confirm current details directly.

Viroqua Shared Ride Taxi Service

The City says Passenger Transit Inc. operates daily shared-ride service, generally 6:30 a.m.–9 p.m. Call 608-637-8080 to check whether an address is in the service area, book a ride, and confirm current rates and accessibility arrangements.

Role: regional fixed-route bus between Viroqua and La Crosse; geography: route, stops, and operating dates vary; cost/eligibility: operator currently lists $5 cash one way; confirm schedule and fare before travel; emergency limit: not emergency transportation | Independently listed resources are not endorsements; confirm current details directly.

SMRT regional bus

SMRT lists Blue and Yellow routes serving Viroqua and La Crosse and a $5 cash one-way fare, but its site warns that service may end December 31, 2026. Check its current schedule and operating status before relying on a trip or making plans after that date.

Role: residential waste and recycling service; geography: within Viroqua corporate boundaries; cost/eligibility: standard collection and any extra tote or special pickup costs must be confirmed; emergency limit: not hazardous-material or emergency cleanup response | Independently listed resources are not endorsements; confirm current details directly.

City of Viroqua waste and recycling collection

The City says residential waste is collected weekly and recycling every other week within City boundaries. For missed collection, extra service, damaged totes, or a special item pickup, contact the contractor before setting items out; extra service may carry a cost.

Role: local government contacts for city services and property questions; geography: City of Viroqua only; cost/eligibility: confirm jurisdiction, permits, fees, and applicable rules for the specific address; emergency limit: use 911 for an immediate hazard | Independently listed resources are not endorsements; confirm current details directly.

City of Viroqua service and property-contact directory

For a Viroqua address, the City’s website links to building and zoning, public works, waste and recycling, utilities, and police. The main City contact is 608-637-7186; ask which department handles the question and whether a local rule or permit applies before making a property plan.

Role: benefits counseling for people with disabilities and older adults; geography: Vernon County; cost/eligibility: disability specialist serves ages 18–59 with a disability and elder specialist serves ages 60+; confirm whether there is a fee for a particular service; emergency limit: not crisis response | Independently listed resources are not endorsements; confirm current details directly.

Vernon County Disability and Elder Benefit Specialists

Wisconsin DHS lists both specialists through the Vernon County ADRC, at 402 Courthouse Square, Viroqua. Call 608-637-5201 or 888-637-1323 and ask what help is available for the specific benefit question.

Role: non-emergency referrals for food, housing, and other local services; geography: Wisconsin; cost/eligibility: call 211 or 877-947-2211, text ZIP code to 898211, or use the Wisconsin DHS resource page; check carrier message/data rates; emergency limit: not 988 crisis counseling or 911 dispatch | Independently listed resources are not endorsements; confirm current details directly.

211 Wisconsin community resource navigation

Wisconsin DHS directs people seeking community resources—not immediate crisis counseling—to 211. You can also text your ZIP code to 898211. For a mental-health crisis use the county crisis line or 988; for immediate danger call 911.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Viroqua, Wisconsin, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight