A Hoarding Alliance local resource guide
You do not have to solve everything at once. Start with the kind of support that feels useful, and call ahead to confirm each service’s reach, cost, and availability.
Start here - Fight the Blight
Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from Union or elsewhere. The Peer Tree is a separate private-pay pathway; confirm scope, service area, availability, travel, and fees. Unburied is digital peer support, not therapy or emergency support. These listings are independent options, not endorsements. Confirm access, eligibility, cost, and fit directly.
For immediate danger, fire, rescue, or urgent medical response, call 911. For emotional distress or a behavioral-health crisis, call or text 988; FMRS also lists a 24-hour crisis response line serving Monroe County. West Virginia 211 can offer current referrals, but a referral does not guarantee assistance, a bed, or placement. A cluttered home alone does not establish abuse or neglect.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
A separate private-pay pathway. Ask directly about scope, location, availability, travel, and current fees before making plans.
A digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It supports connection, not therapy or emergency response.
Call 211 or 1-833-848-9905, or text a ZIP code to 898-211, for current food, housing, utility, health, and transportation referrals. Referrals do not guarantee assistance or placement.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 for immediate danger, fire, rescue, or urgent medical response. If safe, explain access, mobility, or communication needs.
Call or text 988, or use online chat, to connect with a crisis counselor. West Virginia 988 routes callers to a local center when available and uses a national backup if needed.
FMRS lists crisis-response specialists available 24 hours a day at 304-256-7100 or 1-888-523-6437. Its crisis services assess the situation and determine appropriate next steps; this is not a promise of dispatch or admission.
Call or text 844-435-7498, or use online chat, for behavioral-health or substance-use support and referrals. Text-message rates may apply; email is not monitored around the clock.
The center lists free confidential advocacy and a 24-hour emergency shelter for people and families fleeing abuse. Call its 24/7 hotline to discuss options; do not travel to an unpublished shelter location.
The Town lists Union Fire Department at 304-772-3182 and Union Rescue/Monroe Transport at 304-772-3383. Use 911 for an active fire, injury, or medical emergency.
The county directory labels 304-772-3911 as the 911 Center non-emergency number. It is not a cleanup referral or a replacement for 911 during danger.
Use the state intake when there is a specific concern about abuse, neglect, or exploitation. A cluttered home or neighbor disagreement alone does not establish abuse or neglect.
Call 1-800-222-1222 for poison exposure guidance. If someone is unconscious, having a seizure, or in immediate danger, call 911.
Call 800-799-SAFE or text START to 88788. Consider whether calls, texts, or browsing could be visible to another person; call 911 for immediate danger.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
The state lists the department at 200 Health Center Drive, Union, open weekdays 8 a.m.–4 p.m. Call to confirm current hours and whether the service you need requires an appointment.
The health center lists its Union location and patient-centered care. Call about the service needed, new-patient availability, insurance, accessibility, and current fees; no hoarding-specialty service is claimed.
The center says qualified patients may receive a discount based on household size and income. Patients remain responsible for the discounted fee; private vaccines and outside dental-lab costs are excluded. Ask for the current application and documents.
FMRS lists a Monroe office at P.O. Box 527, Union, and weekday hours. Call 304-772-5452 to confirm the current appointment location, intake process, service availability, and cost. No hoarding-specific treatment is promised.
The state lists a Monroe County office and services including benefits and human-services programs. Call before visiting to confirm the right program, current address and hours, required documents, and eligibility.
Review or apply for Medicaid, SNAP, and other assistance through the state portal. Submission is not approval; contact DoHS if you need help with documents or status.
West Virginia describes Family Support Centers as offering family education, parent-to-parent support, child-development activities, and referrals. The 2025–26 state directory has inconsistent address/ZIP details for Monroe County, so call 304-772-4987 to confirm the current location, hours, and programs before visiting.
The Council lists home-delivered and congregate meals, homemaker and personal-care programs, and non-emergency rides for routine doctor visits and local grocery shopping. Call to ask about eligibility, Union-area coverage, waitlists, fees, and current availability.
The state says eligible Medicaid and WVCHIP members can arrange non-ambulance rides to covered services through Modivcare. Confirm trip eligibility, scheduling notice, accessibility, and current contact options before relying on a ride.
The state waiver program requires eligibility assessment. Ask about application steps, current enrollment or wait status, and provider availability; it is not a hoarding cleanout program.
HUD's state page points to housing resources. Ask each provider about current openings, eligibility, accessibility, and waiting lists; this listing does not promise a unit or funding.
Use HUD's locator and ask about rental or home-retention scope, fees, accessibility, language access, and appointment availability.
The state describes assessment and services when appropriate and available. Contact DoHS or 211 to ask about current local access; this page does not confirm a shelter bed in Union.
The statewide program says initial qualification requires West Virginia residency and age 60 or older. Contact it to confirm case scope and intake; do not visit without an appointment. Court costs or other expenses may still apply.
Use the organization's official application page to ask whether it handles the civil issue and whether help is available. Filing an application does not guarantee representation or a specific outcome.
The state municipal directory lists the Town of Union contact number. Call 304-772-5522 to confirm which office handles a town-service question, public hours, and any fees before visiting.
The county directory provides current contacts including the Commission, Clerk, Assessor, Health Center, library, Council on Aging, and the 911 Center's non-emergency line. Call the relevant office to confirm hours and requirements.
The county office directory lists the Assessor at 304-772-3083. Call about property-record questions, current office hours, and any filing or copy fees.
The county lists a Union library phone number, while public listings show conflicting street addresses. Call 304-772-3038 to confirm the current entrance, hours, accessibility, and card or service requirements before traveling.
Call the Monroe County Extension office about current classes, community programs, accessibility, and any registration cost. Confirm current hours and office details before visiting.
The county confirms a Solid Waste Authority exists and describes its public-health and waste-management role, but current public disposal sites, hours, fees, and accepted materials were not verified. Contact the County Commission or Clerk through the official directory before transporting anything.
Use the state page to learn what Family Support Centers offer and access the current county directory. Call the Monroe center before visiting because its published location details require confirmation.
Contact 211 for current referrals and ask providers directly about eligibility, openings, accessibility, and required documents. A referral is information, not confirmation of assistance.
A note from the Alliance
This guide is anchored in Union, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight