Role: county behavioral-health intake, outpatient care, care coordination, and supportive-services navigation; geography: Rensselaer County; main clinic at 1600 7th Avenue, Troy; cost/eligibility: ask about intake, insurance, fees, age, and treatment fit; emergency limit: not an emergency response or guaranteed hoarding-specialty clinic. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Rensselaer County Unified Services
The county mental-health department lists Unified Services and routes. Ask directly whether the clinician has hoarding-disorder experience rather than assuming from a general behavioral-health listing.
Role: housing, case management, crisis and care coordination for eligible adults; geography: Troy and Rensselaer County; programs also serve selected Capital Region counties; cost/eligibility: eligibility, availability, referral, Medicaid, and program rules must be confirmed; emergency limit: not an emergency shelter or guaranteed placement. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Unity House Housing and Support Services
Unity House describes supportive housing, community residences, transitional apartments, care coordination, and a voluntary residential crisis space. Call 518-274-2607 to ask which program fits.
Role: state directory for licensed public mental-health programs; geography: search Rensselaer County and nearby counties; cost/eligibility: each program determines intake, insurance, age, and service eligibility; emergency limit: not emergency response or a same-day appointment promise. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
New York OMH Mental Health Program Directory
Use the directory to compare current public programs, then ask whether a provider treats hoarding disorder or related anxiety, trauma, or executive-function concerns.
Role: public-benefit intake and document submission; geography: Rensselaer County residents; Troy office at 1600 7th Avenue; cost/eligibility: income, household, resources, and program rules determine eligibility; application does not guarantee benefits; emergency limit: not emergency shelter or medical care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Rensselaer County DSS SNAP, Medicaid, and HEAP
Call 518-833-6000 or review NYDocSubmit and MyBenefits instructions. Ask what documentation is needed and whether an emergency or expedited pathway applies.
Role: medical-assistance intake and Medicaid transportation information; geography: Rensselaer County; Medicaid unit at 1600 7th Avenue, Troy; cost/eligibility: income, resources, disability, and other criteria determine eligibility; medical transportation requires provider documentation; emergency limit: not emergency medical care or immediate transportation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Rensselaer County Medicaid
Call 518-266-7970 to ask about Medicaid and call 518-459-8747 about Medicaid-related transportation. Confirm current instructions before an appointment.
Role: home-energy assistance and emergency HEAP information; geography: Rensselaer County households; cost/eligibility: income, household size, heating source, age, disability, resources, and emergency type determine eligibility; emergency limit: not a same-day utility guarantee or fire response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Rensselaer County HEAP
Review current opening dates and call 518-266-7960. Ask which documents and emergency facts are required before a shutoff or heating crisis.
Role: congregate meals, home-delivered meals, information, outreach, and supportive aging services; geography: older adults in Rensselaer County; service sites and delivery areas vary; cost/eligibility: age, homebound status, contributions, reservations, and current schedule must be confirmed; inability to pay does not by itself deny a meal; emergency limit: not emergency food, medical care, or crisis response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Rensselaer County Aging Nutrition Program
The county describes weekday meals and home delivery for eligible or homebound older adults. Ask about a nearby site, delivery, and whether an in-home conversation is available.
Role: medical-appointment transportation for qualifying older county residents; geography: Rensselaer County seniors 60+; reservations and service area apply; cost/eligibility: advance reservation, mobility, escort, appointment, and suggested donation rules must be confirmed; emergency limit: not same-day emergency transportation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Rensselaer County Medical Transportation
The county says reservations are required and drivers do not lift passengers. Call 518-270-2734 during the listed reservation window and ask about accessibility and escort needs.
Role: fixed-route, shuttle, and regional public transportation; geography: Troy and Capital Region routes; route, stop, and service day vary; cost/eligibility: fares, reduced-fare ID, paratransit eligibility, and current schedules must be confirmed; emergency limit: not emergency transportation. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
CDTA Troy Routes and Schedules
Use the Troy route page to compare current service, then confirm the stop and accessibility before traveling to an appointment or county office.
Role: City of Troy housing-code, tenant-rights, and legal-referral navigation; geography: City of Troy rental housing only; other municipalities have different enforcement; cost/eligibility: jurisdiction, complaint process, legal eligibility, and remedies must be confirmed; emergency limit: not emergency shelter or legal advice. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Troy Tenants Rights and Resources
The city lists anonymous code complaints, heat and utility protections, and referrals beyond city authority. Call 518-270-4404 for an anonymous code complaint or 518-279-7180 for questions.
Role: scheduled municipal pickup for certain oversized household items; geography: City of Troy residential properties; appointment required; cost/eligibility: accepted items, property type, fees, and pickup timing must be confirmed; hazardous waste and construction materials are excluded; emergency limit: not a cleanup contractor or emergency removal. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Troy Bulk Trash Collection
The city says furniture, appliances, carpets, TVs, mattresses, and some tires may qualify when scheduled. Call 518-270-4579 and do not place items out before the allowed time.
Role: single-stream recycling, household hazardous-waste events, and disposal guidance; geography: City of Troy residents; program and event rules vary; cost/eligibility: resident status, accepted materials, event schedule, and fees must be confirmed; emergency limit: not a whole-home cleanout or hazardous-materials emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Troy Recycling and Sanitation
Review accepted materials and current collection rules. The city lists recycling questions at 518-953-5967 and the DPW dispatcher at 518-270-4579.
Role: free civil legal services and housing-rights navigation for qualifying low-income people; geography: Northeastern New York service area; confirm Rensselaer County intake route; cost/eligibility: income, case type, county, and capacity determine eligibility; emergency limit: not emergency response or a substitute for a court deadline. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Legal Aid Society of Northeastern New York
Use the organization site to request civil legal help and ask about housing, benefits, eviction, or consumer issues. Bring notices and deadlines; do not assume representation is available.
Role: public library access, information, computers, and welcoming community space; geography: Troy and Lansingburgh branches; hours and card rules vary; cost/eligibility: library card, computer, room, and program access must be confirmed; emergency limit: not shelter, crisis care, or legal or medical care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.
Troy Public Library
A library can be a neutral place to use the web, print documents, or ask for current local directories. Confirm the branch, accessibility, hours, and card requirements.