A Hoarding Alliance local resource guide

Hoarding support in Superior, Wisconsin.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Superior and Douglas County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Superior, Douglas County, and other Twin Ports communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 or review Douglas County crisis services. For shelter, food, and basic-needs navigation, review Wisconsin 211.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Statewide housing, shelter, food, behavioral-health, crisis, utility, benefits, and basic-needs navigation - Wisconsin; provider capacity varies

Wisconsin 2-1-1

Use Wisconsin 211 to identify current local resources for shelter, food, utilities, health care, mental health, substance use, benefits, and other needs. A referral is not a guarantee of an open bed, appointment, benefit, or service, so confirm directly.

County mental-health, adult protective services, substance-use, benefits, family, disability, and intake pathway - Douglas County; program rules apply

Douglas County Human Services

Douglas County Human Services connects residents with mental health, adult protective services, alcohol and other drug abuse services, economic support, intake, youth and family programs, and disability pathways. Ask which division fits and what eligibility, cost, or documentation applies.

County behavioral-health crisis pathway - Douglas County; daytime and after-hours numbers differ; call 911 for immediate danger

Douglas County Crisis Services

Wisconsin DHS lists Douglas County crisis numbers as 715-392-8216 and 715-395-2259. Call to discuss a behavioral-health or substance-use crisis and ask which number or response applies; call 911 for immediate danger.

Free aging, disability, benefits, long-term-support, caregiver, nutrition, and transportation navigation - Douglas County; appointment and program rules apply

ADRC of Douglas County

The Douglas County Aging and Disability Resource Center helps older adults, people with disabilities, caregivers, families, and supporters understand benefits, long-term care, housing, transportation, nutrition, and support options. Walk-in hours are limited; call for an appointment when needed.

Free local mental-health peer, family, education, and support-group pathway - Douglas, Bayfield, and Ashland Counties; schedules vary and this is not crisis care

NAMI Lake Superior South Shore

NAMI Lake Superior South Shore offers peer and family programs for the Twin Ports and surrounding counties. Ask about current support groups, education, and virtual options, and confirm that a program is a fit before relying on it for ongoing support.

Qualified community mental-health, crisis, community-support, and recovery pathway - Superior and Douglas County; intake, program, payment, and eligibility rules apply

Human Development Center

Wisconsin DHS identifies Human Development Center programs in Superior for mental-health emergency services and a Community Support Program. Ask about current intake, clinical scope, payment or coverage, wait time, and whether a community-support referral is appropriate.

Federally qualified community health, behavioral-health, substance-use, and sliding-fee pathway - Superior; clinical intake, payment, and availability rules apply

Lake Superior Community Health Center

Lake Superior Community Health Center offers medical, behavioral-health, substance-use, dental, and other community-health services in Superior. Its published materials describe sliding-fee access; ask about current services, coverage, intake, and whether the concern belongs in primary or behavioral health.

Qualified-care and support search - national directory with Wisconsin and telehealth possibilities; providers self-report, payment and licensure rules apply

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. Listings are not endorsements. Ask about licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger, fire, medical emergency, or emergency dispatch - Superior and Douglas County; not planned support or cleanup

911 Emergency Services

Call 911 for a fire, medical emergency, violence, immediate threat, or dangerous condition that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

Free 24/7 call, text, and chat behavioral-health crisis pathway - Wisconsin and nationwide; not emergency dispatch

988 Suicide and Crisis Lifeline

Call or text 988, or use online chat, for emotional distress, suicidal thoughts, mental-health or substance-use crisis, or concern about a loved one. Call 911 for immediate danger.

County behavioral-health crisis line - Douglas County; response and facility-based-care decisions depend on the situation

Douglas County Crisis Line

Wisconsin DHS lists 715-392-8216 and 715-395-2259 for Douglas County crisis services. County crisis operators can help with problem-solving and determining whether a person can remain safely in the community; call 911 for immediate danger.

County reporting and response pathway for abuse, neglect, self-neglect, or exploitation of older adults and adults at risk - Douglas County; jurisdiction and intake rules apply

Douglas County Adult Protective Services

Wisconsin DHS lists Douglas County Adult Protective Services through Douglas County Human Services at 715-395-1304 during business hours. A clutter or fire concern may require a broader safety plan; it is not by itself proof of abuse. Call 911 for a life-threatening emergency.

State guidance for reporting abuse, neglect, self-neglect, or financial exploitation - Wisconsin; county jurisdiction applies

Wisconsin Adult Protective Services

Wisconsin DHS explains how to report suspected abuse, neglect, self-neglect, or financial exploitation to the county where the adult at risk lives. Use Douglas County's local route for county follow-up and ask about emergency options.

County youth, family, and child-safety pathway - Douglas County; intake, jurisdiction, and emergency rules apply

Douglas County Youth and Family Services

Douglas County Human Services lists youth and family services among its county programs. Call to understand the correct intake path when a child or family may need help; call 911 when a child faces immediate danger.

Confidential domestic-violence, sexual-assault, stalking, child-abuse, advocacy, counseling, and emergency-shelter pathway - Douglas County and surrounding area; free confidential services, capacity rules apply

Center Against Sexual and Domestic Abuse

CASDA provides a 24-hour help line, advocacy, emergency shelter, children's programs, peer counseling, and support groups. Hoarding or clutter concerns do not replace a safety plan; call 911 for immediate danger and ask about confidential contact options.

Temporary shelter, food, and housing-stability pathway identified in City of Superior housing materials - Superior area; availability, household, and intake rules apply

Northwest Wisconsin Community Services Agency 72-Hour Care

City housing materials identify Northwest Wisconsin Community Services Agency as a local 72-hour-care pathway for homeless families and single women. Confirm current intake, capacity, accessibility, pets, belongings, and whether another shelter route fits before traveling.

Men's shelter and self-sufficiency pathway identified in City of Superior materials - Superior; current intake, capacity, and household rules apply

Solid Rock Safe Haven

City of Superior housing materials identify Solid Rock Safe Haven as a shelter for men that includes meals and help with employment and permanent housing. Confirm current intake, length of stay, accessibility, belongings rules, and capacity before traveling.

Public housing and Housing Choice Voucher pathway - Superior; income, waitlist, household, and application rules apply; not emergency shelter

Superior Housing Authority

The Superior Housing Authority provides public housing and Housing Choice Vouchers for qualified income-eligible households. Its current site says all waitlists were accepting applications as of July 2, 2026; confirm current status, documentation, accommodations, and application steps directly.

WHEAP heating, electric, and energy-crisis assistance - Douglas County; income, seasonal, utility, and emergency rules apply

Douglas County Energy Assistance

The City of Superior lists Douglas County Health and Human Services as the local contact for WHEAP energy and utility assistance. Ask about current seasonal applications, crisis eligibility, required documents, and whether a shutoff or heating failure requires an emergency response.

Local non-emergency public-safety and dispatch pathway - Superior; call 911 for emergencies

Superior Police Department

For a non-emergency public-safety question or to ask which local response fits, the City of Superior lists the police department at 715-395-7234. Do not use a non-emergency line for an active fire, medical emergency, violence, or immediate threat.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect Superior and Douglas County with housing, homelessness navigation, food, behavioral health, benefits, transit, legal help, peer support, disposal, and community resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

FoodShare, health-coverage, and public-benefit application pathway - Douglas County; income, household, interview, and documentation rules apply

Douglas County Economic Support

Douglas County Human Services includes economic support among its programs. Ask about FoodShare, BadgerCare Plus, Medicaid, utility assistance, application documents, language access, disability accommodations, and current intake hours.

State food-benefit pathway - Wisconsin; income, household, application, and interview rules apply

Wisconsin FoodShare

FoodShare is Wisconsin's SNAP program and can help eligible households buy food. Apply through ACCESS or the county route, complete the required interview, and ask about language or disability accommodations if needed.

Current food pantry and basic-needs pathway - Superior; city notice lists Tuesday and Thursday hours, intake and capacity rules apply

Northwest Wisconsin Community Services Agency Food Pantry

The City of Superior reported in July 2026 that NWCSA expanded pantry hours at 1118 Tower Avenue to Tuesdays from 1:00 to 5:00 p.m. and Thursdays from 9:00 to 11:30 a.m. Confirm current hours, household limits, identification, accessibility, and availability before traveling.

Food pantry, produce, meals, emergency-assistance, and family-support pathway - Superior; hours, eligibility, and capacity vary

The Salvation Army of Superior

Douglas County resource materials identify the Salvation Army at 916 Hughitt Avenue for food, produce, and basic-needs support. Ask about current pantry hours, meals, emergency assistance, documentation, and household rules.

City housing, utility, weatherization, rehabilitation, and fair-housing navigation - Superior; income, affordability, program, and funding rules apply

Superior Housing Programs

The City of Superior lists local housing programs for utility assistance, weatherization, single-family rehabilitation, down-payment assistance, fair-housing counseling, and related needs. Ask which administrator handles the current concern and what income or property rules apply.

State-supported affordable and available-housing search pathway - Wisconsin; landlord, application, income, accessibility, and availability rules apply

Wisconsin Housing Search

Wisconsin Housing Search helps residents look for available rental housing and housing resources. Listings do not guarantee that a unit is open, affordable, accessible, or a fit, so confirm directly and ask about reasonable accommodations.

Fixed-route and accessible public transit serving Superior and the Twin Ports - Superior, Wisconsin and Duluth area; fares, routes, schedules, and service alerts apply

Duluth Transit Authority

DTA lists routes connecting Superior with Duluth and describes accessible bus service. Check current routes, fares, schedules, and weather or detour alerts before traveling to a shelter, pantry, clinic, or housing office; this is planned transportation, not emergency transport.

Origin-to-destination accessible transit for eligible riders with disabilities - Superior and nearby Twin Ports; certification, reservation, and service-area rules apply

DTA STRIDE Paratransit

DTA states that STRIDE provides origin-to-destination service for eligible disabled riders in Duluth, Proctor, and Superior. Confirm certification, advance reservations, fare, service area, and whether a trip is within the program's scope.

Senior, disability, nutrition, caregiver, and transportation navigation - Douglas County; age, disability, appointment, and program rules apply

Douglas County ADRC Nutrition and Transportation

The Douglas County ADRC can help residents and caregivers find nutrition, transportation, benefits, long-term-care, and independent-living resources. Call to ask about current options, eligibility, appointments, and accessibility accommodations.

Outpatient behavioral-health, substance-use, medication-assisted-treatment, and community-health pathway - Superior; clinical intake, payment, coverage, and availability rules apply

Lake Superior Community Health Center Substance-Use and Behavioral Health

Lake Superior Community Health Center describes outpatient chemical-dependency and behavioral-health treatment, individual and group sessions, medication-assisted treatment, and coordination with primary care. Call for assessment, hours, payment, and current openings.

Youth drop-in behavioral-health and practical-support pathway - Superior; ages 12 to 21, hours and program scope apply

Brightwater Health Project Reach Out

Brightwater Health identifies Project Reach Out at 1500 North 34th Street as a youth drop-in center for ages 12 to 21, with laundry, showers, snacks, a free store, and peer-support-oriented activities. Confirm current hours and participation rules.

Integrated behavioral-health, case-management, food, housing, legal, insurance, and harm-reduction pathway - Superior; clinical and eligibility rules apply

Vivent Health Superior

Vivent Health's Superior location lists behavioral health, case management, food and nutrition, housing assistance, legal assistance, insurance support, and harm reduction. Ask about current service scope, privacy, eligibility, and appointment access.

Civil legal and tenant-support pathway for eligible low-income residents - Wisconsin; income, priority, service area, and intake rules apply

Legal Action of Wisconsin

Legal Action of Wisconsin may help eligible residents with eviction, housing conditions, utilities, public benefits, and related civil issues. Use its intake process to confirm whether the concern fits current service-area and priority rules.

Free peer-led mental-health support, family education, and advocacy - Douglas, Bayfield, and Ashland Counties; schedules vary and this is not crisis care

NAMI Lake Superior South Shore Peer Support

NAMI Lake Superior South Shore lists NAMI Connection, Family Support, Family-to-Family, and Peer-to-Peer programs. Confirm current event dates, in-person or virtual format, accessibility, and whether a group is right for ongoing support.

City disposal and food-scrap diversion information - Superior; accepted materials, hours, fees, and safety rules apply; not cleanup or hauling

Superior Landfill and Food-Waste Drop Sites

The City of Superior provides landfill and food-waste drop-site information for disposal planning. Confirm accepted materials, hours, fees, bagging rules, and whether a load requires a separate transfer or hauling arrangement; this is a practical disposal route, not a hoarding intervention.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, and safety in Superior or across Wisconsin.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Superior, Wisconsin, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight