A Hoarding Alliance local resource guide

Hoarding support in Springfield, Ohio.

A calm place to start when clutter, safety, housing, or family stress is making daily life harder in Springfield or Clark County.

People first.Then the stuff.A Fight the Blight initiative

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Start with the kind of help you need

You do not have to solve everything at once. Start with a support conversation, a practical referral, or a digital peer-support option, then confirm local fit, availability, cost, and eligibility before making a plan.

Ask what a first conversation would cover or how a virtual group works. You can ask without sending photos or arranging a home visit.

Role: nonprofit front door for hoarding support and virtual groups; geography: ask about joining online from Springfield or elsewhere in Clark County; cost/eligibility: confirm registration, group fit, and any fees; funded local home services are not assumed; emergency limit: not therapy or emergency response.

For immediate danger

If there is an active fire, immediate danger, serious injury, or someone is trapped, move to a safer place if you can and call 911. For urgent emotional distress or suicidal thoughts, call or text 988. Ohio's guidance distinguishes 911 emergencies from 988 crises; these contacts do not replace emergency dispatch or medical care.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support, sorting, organizing, decluttering, and deep-cleaning pathway; geography: ask whether current support reaches Clark County or can be delivered remotely; cost/eligibility: private-pay rates, travel, scope, and scheduling must be confirmed; emergency limit: not emergency response or a substitute for licensed medical care. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

The Peer Tree

Use the private-pay pathway when grant-funded or nonprofit help does not fit. Ask for a clear scope, rate, and consent-based plan before scheduling.

Role: digital peer-support pathway for people affected by hoarding and their friends or family; geography: available online, including from Clark County; cost/eligibility: review current access and account terms; emergency limit: not therapy, crisis intervention, medical care, or emergency support. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Unburied

Use Unburied for peer connection, structured tools, and ongoing momentum when you want a digital option between conversations or appointments.

Role: statewide information and referral starting point for basic needs and community services; geography: ask for current Clark County options and local hours; cost/eligibility: each referred program sets its own eligibility, fees, and documentation rules; emergency limit: not 911 or a substitute for an emergency dispatcher. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Ohio 211

Ask for current housing, food, transportation, benefits, and behavioral-health referrals. Have the county, city or town, household size, and immediate safety concern ready if you can share them.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for active fire, serious injury, immediate danger, or someone trapped; geography: give the exact Springfield or Clark County address, floor, unit, and access barriers; cost/eligibility: do not wait for program intake; medical or transport charges may vary; emergency limit: for emergencies, not routine referrals or cleanup. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

911: Immediate Danger

Call from a safe place if possible. Say whether anyone is still inside, whether exits are blocked, and whether responders may encounter animals, smoke, or unstable materials.

Role: 24/7 crisis call, text, and chat support; geography: available throughout Clark County and Ohio; cost/eligibility: free and confidential; emergency limit: call 911 for immediate physical danger or a life-threatening medical emergency. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

988 Suicide & Crisis Lifeline in Ohio

Call or text 988 when emotional distress or suicidal thoughts need immediate support. You can also use 988 to ask how to support someone else.

Role: public behavioral-health planning, coordination, and funded-service information; geography: Clark, Greene, and Madison counties, with the board at 1055 East High Street in Springfield; cost/eligibility: local agencies set their own insurance, intake, and payment rules; emergency limit: not 911 or a substitute for emergency medical care. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Mental Health Recovery Board of Clark, Greene and Madison Counties

The Ohio CareLine profile says the board coordinates behavioral-health and substance-use services and funds agencies serving people without insurance or means to pay. Ask about current local access and the crisis route.

Role: state emergency-versus-crisis decision guidance; geography: Ohio residents and families, including Clark County; cost/eligibility: call or text access is free, while connected services set their own rules; emergency limit: call 911 for life-threatening danger, active harm, overdose, or inability to care for oneself. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Ohio Guidance: When to Call 911 or 988

Use the state's current guidance to distinguish an immediate emergency from a mental-health or addiction crisis. Do not delay emergency help while researching local programs.

Role: county victim-witness and trauma-support referral information; geography: Clark County, including Springfield; cost/eligibility: advocate access, crisis counseling, and referrals depend on the situation and current program rules; emergency limit: not 911, fire response, or emergency medical care. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Clark County Rapid Response

The county page lists crisis and mental-health contacts alongside victim-support information. Use 911 for immediate danger and confirm the current intake route before relying on a referral.

Role: county public-health, environmental-health, prevention, and health-navigation information; geography: Clark County, with the main office at 529 East Home Road in Springfield; cost/eligibility: program fees, appointment, and service eligibility must be confirmed; emergency limit: not 911, a fire inspection, or emergency medical care. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Clark County Health Department

The health department lists environmental-health services, vaccination clinics, health education, and after-hours public-health contact information. Ask which division handles the concern; use 911 for immediate danger.

Role: local public-health locations, hours, and service details; geography: Springfield and Clark County; cost/eligibility: hours, appointments, fees, and service eligibility must be confirmed; emergency limit: not emergency dispatch, building clearance, or emergency medical care. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Clark County Health Department Locations and Hours

Use the current location page to choose the right office and ask about environmental-health or referral questions. A public-health contact does not determine whether a home is safe for occupancy.

Role: state adult-protective-services information for suspected abuse, neglect, or exploitation of an endangered adult; geography: statewide, including Clark County; cost/eligibility: reporting rules and response are determined under Ohio law and must be confirmed; emergency limit: APS is not 911 and cannot replace immediate law-enforcement, fire, or medical response. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Ohio Adult Protective Services Information

Use the state guidance to understand how to report concerns about an endangered adult, then confirm the current county reporting route. Use 911 for immediate danger.

Role: federal fire-safety education about hoarding-related hazards and safer planning; geography: general safety information for homes in Clark County and elsewhere; cost/eligibility: educational guidance is free, while local inspection or remediation must be confirmed; emergency limit: call 911 for smoke, fire, injury, or immediate danger. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

USFA Home-Fire Safety and Hoarding

Use the fire-safety guidance to think about exits, alarms, cooking, heating, and responder access. It does not replace a local fire inspection or an emergency response plan.

Role: city service directory and resident-navigation starting point; geography: City of Springfield, not every Clark County township or municipality; cost/eligibility: each department and program sets its own rules, hours, and fees; emergency limit: directory information is not emergency dispatch or a cleanup promise. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

City of Springfield Resident Services

Use the city directory to identify the appropriate municipal department, then confirm jurisdiction and current intake before reporting a property, housing, or neighborhood concern.

Role: city code-compliance, housing, neighborhood, and community-development information; geography: City of Springfield jurisdiction; cost/eligibility: program eligibility, inspection steps, fees, and response times must be confirmed; emergency limit: code or housing intake is not 911 or an emergency medical response. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Community Development and Neighborhood Services

The city describes code compliance, neighborhood planning, housing improvements, and tenant-resource connections. Ask which department handles the issue and whether an inspection or referral is appropriate.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: city-curated directory of local health, housing, food, education, and community links; geography: Springfield and nearby Clark County resources; cost/eligibility: each linked organization sets its own availability, fees, eligibility, and documentation rules; emergency limit: directory is not emergency shelter, 911, or a guarantee of service. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

City of Springfield Community Resources

Use this city list to find a possible starting point, then open the linked provider's current page or call before traveling. A directory listing does not imply endorsement or availability.

Role: city housing, neighborhood-strengthening, transportation, fair-housing, and tenant-resource connections; geography: City of Springfield; cost/eligibility: partner services, repairs, rides, and legal-help rules must be confirmed; emergency limit: not emergency shelter, 911, or a promise of housing. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Neighborhood Services Division

The division lists Field Trips transportation, Neighborhood Housing Partners, fair-housing help, and Ohio housing legal information. Ask which partner or city program fits the household's situation.

Role: nonprofit community helpline for food, shelter, mental-health, financial, and basic-needs referrals; geography: Clark, Champaign, and Madison counties; cost/eligibility: each referred program sets its own rules, fees, capacity, and documentation; emergency limit: 211 is not 911 or a substitute for emergency dispatch. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

United Way of Clark, Champaign and Madison Counties 211

Call 211 or the local number listed by United Way and ask for current housing, food, utility, transportation, or behavioral-health options. Confirm whether a referral is an intake, appointment, waitlist, or information-only contact.

Role: local non-emergency information-and-referral contact; geography: Clark, Champaign, and Madison counties, including Springfield; cost/eligibility: calls are described as free, while referred programs set their own eligibility and fees; emergency limit: not 911, crisis dispatch, or emergency shelter. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

United Way Local Helpline Contact

United Way lists 211 and 937-323-1400 for local assistance. Ask what is currently open and whether the household needs to complete a separate application with the referred provider.

Role: community-action utility and home-energy assistance pathway, including HEAP and PIPP information; geography: Clark County, with an office in Springfield; cost/eligibility: income, household, utility account, documents, funding, and current program rules must be confirmed; emergency limit: not 911, emergency shelter, or same-day utility restoration guarantee. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

OIC of Clark County Utility Assistance

OIC describes Ohio energy-assistance programs for eligible households. Review the current intake instructions and confirm documentation, appointment, and funding status before traveling.

Role: housing-resource directory and public-housing navigation; geography: Springfield and the SMHA service area; cost/eligibility: each housing or partner program sets its own income, waitlist, documentation, and availability rules; emergency limit: housing resources are not emergency shelter or a guarantee of immediate placement. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Metropolitan Housing Authority Resources

Use the authority's resource page to identify housing, energy, legal, veterans, and neighborhood partners. Confirm whether the listed program is accepting applications and whether it serves the address.

Role: public-housing partner directory for energy, legal, veterans, neighborhood, and community supports; geography: Springfield and Clark County service pathways; cost/eligibility: partner intake, waitlists, income rules, and available funding must be confirmed; emergency limit: not emergency housing or a promise of a unit. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Metropolitan Housing Authority Partners

The partner list can help a household identify a next call, but a referral does not establish eligibility or capacity. Ask the partner directly about current intake and reasonable-accommodation options.

Role: city-published food pantry and community-meal information; geography: Springfield and Clark County; cost/eligibility: pantry hours, household rules, identification, and current food supply must be confirmed; emergency limit: food referral is not emergency medical care, shelter, or a guarantee of same-day food. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Food Assistance Information

The city identifies local food pantries and community meal partners. Call or check the current provider instructions before traveling because schedules and requirements can change.

Role: official city contact directory for municipal departments; geography: City of Springfield; cost/eligibility: department jurisdiction, office hours, and program rules must be confirmed; emergency limit: directory contacts are not a replacement for calling 911 during an active emergency. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield City Directory

Use the directory to locate a city department for a property, neighborhood, public-safety, or service question. For an emergency, use 911 rather than a web form or administrative number.

Role: city FAQ and reporting guidance for property maintenance, nuisance, utility, and public-safety questions; geography: City of Springfield jurisdiction; cost/eligibility: reporting route, inspection, and enforcement steps must be confirmed; emergency limit: use 911 for active fire, injury, entrapment, or immediate danger. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Property and Safety Questions

The city FAQ explains how to report potential property-maintenance concerns and identify the right department. It does not replace a fire response, medical evaluation, or a consent-based cleanup plan.

Role: county-government directory and public-service navigation; geography: Clark County, including Springfield and county townships; cost/eligibility: department programs, documents, fees, and response times must be confirmed; emergency limit: county information is not 911, emergency shelter, or a guarantee of service. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Clark County Official Website

Use the county directory to find the appropriate office for public services, safety, benefits, or records. Confirm jurisdiction before reporting a city-only issue to a county department.

Role: nonprofit mental-health education, peer, and family-support pathway; geography: Clark, Greene, and Madison counties; cost/eligibility: meetings, groups, registration, and current contacts must be confirmed; emergency limit: not therapy, 911, or emergency medical care. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

NAMI Clark, Greene and Madison Counties

NAMI's local affiliate lists family and peer-support pathways. Ask about current groups and access; use 988 or 911 for urgent crisis or immediate danger.

Role: community-maintained mental-health and basic-needs resource directory; geography: Clark County and nearby service areas; cost/eligibility: each provider's insurance, intake, hours, and program rules must be confirmed; emergency limit: directory is not crisis response or a guarantee of current capacity. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

NAMI Local Resource Directory

Use the directory for possible behavioral-health, housing, food, and medical leads, then verify each provider directly. A directory entry does not imply endorsement or current availability.

Role: city housing-support and neighborhood-engagement information; geography: City of Springfield, with some partner resources serving Clark County; cost/eligibility: income limits, program funds, tenant status, and application steps must be confirmed; emergency limit: not emergency shelter, 911, or a promise of repairs or housing. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Springfield Community Development Housing Support

The city describes housing improvements, community development, and connections for low- and moderate-income households. Ask about current programs and whether the address falls inside the city limits.

Role: state benefits and resource-navigation information; geography: Ohio programs that may serve Clark County; cost/eligibility: household facts, income, insurance, program rules, and documentation must be confirmed; emergency limit: a resource guide is not emergency dispatch, crisis care, or a promise of benefits. | Always confirm current hours, service area, cost, eligibility, accessibility, and capacity directly with the provider.

Ohio Benefits and Resource Guide

Use the official Ohio pathways to identify possible benefits and supports, then confirm the program's application route, eligibility, and documentation directly.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Springfield, Ohio, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight