A Hoarding Alliance local resource guide

Hoarding support in Spencer, West Virginia.

You do not have to solve everything at once. Begin with what matters most to you—a safer way through, a conversation, or help understanding local options. Support should respect your choices and the meaning your belongings hold.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with a person, not a checklist

Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from Spencer or elsewhere. The Peer Tree is a separate private-pay pathway; confirm service area and fees. Unburied is digital peer support for people and supporters, not therapy or emergency support. Local listings are independent options, not endorsements; confirm current access, eligibility, cost, and fit directly.

For immediate danger

For immediate danger, fire, or urgent medical response, call 911. For urgent emotional distress or a behavioral-health crisis, call or text 988, or contact Help4WV. Survivor-support hotlines are separate and confidential; use them only if that pathway fits your needs. Routine office numbers, referral lines, and online forms are not emergency dispatch.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Separate private-pay hoarding-support pathway · confirm service area, availability, and fees

The Peer Tree

A separate private-pay pathway for hoarding-related support. Ask directly about scope, location, availability, and current fees before making plans. It is distinct from the nonprofit grant pathway and is not emergency care.

Digital peer support for people and supporters · not therapy or emergency support

Unburied

Unburied offers peer-led digital support for people affected by hoarding and for friends or family. Use it for connection and ongoing peer support; it does not provide therapy, emergency response, or local case management.

Statewide basic-needs navigation · local openings, eligibility, and availability vary

West Virginia 211

Call 2-1-1, text your ZIP code to 898-211, or search the West Virginia directory for food, housing, utility help, health care, and other community options. A referral does not guarantee eligibility, funding, an opening, or service; use 911 for emergencies.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger, fire, or urgent medical emergency · dispatch

Emergency response

Call 911 for an urgent police, fire, or medical response. Do not use routine office numbers, referral lines, or online forms when emergency dispatch is needed.

Urgent emotional distress or behavioral-health crisis · call or text 24/7

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or behavioral-health crisis support. It is not a housing, cleanup, or case-management program. For immediate physical danger, fire, or emergency medical dispatch, call 911.

Free statewide behavioral-health and substance-use support · call, text, or chat 24/7

Help4WV

Help4WV connects West Virginians with trained support specialists and behavioral-health referrals. Ask about current options and fit. It is not emergency dispatch; call 911 for immediate danger.

Licensed domestic-violence program serving Roane County · free services · confidential safety support

Family Crisis Intervention Center — Roane County

The West Virginia Coalition Against Domestic Violence lists the Family Crisis Intervention Center as serving Roane County and gives a local contact number. Coalition materials describe core services such as safety planning, advocacy, and safe-shelter referrals; confirm current local access and fit. Digital contact may not be secure. Call 911 for immediate danger.

State reporting line for suspected child or vulnerable-adult abuse or neglect · not general hoarding help

West Virginia DoHS Centralized Intake

West Virginia DoHS accepts reports of suspected abuse or neglect involving children and vulnerable adults. A report may lead to screening or an investigation; this is not a confidential peer-support or voluntary cleanup service. Call 911 for immediate danger.

City police office · routine inquiries only · contact may result in an official response

Spencer Police Department — routine contact

The City of Spencer's current police page lists a routine contact number. Use it for city police questions, not confidential peer support or urgent dispatch. The FRN's 2026 guide shows a different number, so this listing follows the city's current official contact page. For immediate danger, call 911.

County dispatch-administration and address/floodplain office · routine contact only · not emergency dispatch

Roane County 911 Center — administrative and non-emergency contacts

The county lists its 911 Center in Spencer and gives a separate number for non-emergency questions. It also lists an address, mapping, floodplain, and permitting contact. For a true emergency, dial 911; do not use the office number for emergency response.

Confidential survivor support and safety planning · nationwide · 24/7

National Domestic Violence Hotline

Call or text for confidential support, information, and help considering options related to domestic violence. Use a safer device if you are concerned your communications may be monitored. This is not a substitute for 911 during an immediate emergency.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local nonprofit resource navigation and family connections · Roane County · programs vary

Roane County Family Resource Network

Roane FRN connects families and residents with local information and community partners. Its site links to a current resource guide and community programs. Ask what is currently available, who qualifies, and whether an appointment is needed; a referral is not a guaranteed service.

Local directory of food, health, housing, utility, work, and community options · confirm details before travel

Roane County 2026 resource guide

Roane County Family Resource Network publishes a 2026 guide with local contacts. Some hours, eligibility rules, and provider details can change; call the organization before relying on a listing. The guide is a directory, not an application or a promise of available assistance.

Food pantry · 811 Madison Avenue, Spencer · published Wednesday hours; call first

Helping Hands Food Pantry

Roane FRN's current community page lists pantry hours on Wednesdays from 10 a.m. to 2 p.m. Food stock, service area, documentation, and eligibility are not fully specified there and may change; call before traveling.

Community-action programs · Roane County office · income, property, funding, and program rules apply

Community Resources, Inc. — weatherization and utility support

Community Resources, Inc. lists a Roane County office at 811 Madison Avenue, Room 22, Spencer, and describes weatherization and help for households struggling with utility bills. Ask whether the specific program is open, serves your address, and what eligibility and inspection requirements apply. Assistance is not guaranteed.

Statewide housing and homelessness navigation · screening, program criteria, and openings apply

West Virginia Coalition to End Homelessness

Roane FRN points people experiencing homelessness to WVCEH for connections to shelter and permanent-housing resources. Call to ask about the current coordinated-entry process, service-area rules, and openings. A call does not guarantee a shelter bed, rental assistance, or housing placement.

Public and income-based housing contact · eligibility and waiting-list status must be confirmed

Spencer Housing Authority

The authority's official site lists its Spencer office and public-housing contact. Ask about current application methods, waiting-list status, accessibility, and income rules. This is not emergency shelter and a contact does not promise an opening.

Federal housing information and counselor referrals · program and household eligibility apply

HUD housing counseling and West Virginia housing options

HUD explains how to locate a public housing authority, rental assistance, housing counselor, and other West Virginia housing information. HUD is not a local shelter or direct placement provider; ask the relevant authority about applications, current waitlists, and eligibility.

State benefits and social services office · program and household eligibility apply

Roane County Department of Human Services

The state office lists Medicaid, WVCHIP, SNAP, TANF, energy assistance, non-emergency medical transportation, protective services, child-care subsidy, and other programs. Contact the office or use WV PATH to check current application steps and required documents; eligibility and funding are not guaranteed.

West Virginia online benefit applications and account access · program rules apply

WV PATH benefits portal

Use the state's PATH portal for available benefit applications and account access. Check which programs accept online applications and what identity, household, or income information is needed. Submission does not guarantee approval or payment.

Statewide food, housing, utility, health, and human-service search · verify availability directly

West Virginia 211 resource directory

Search the statewide directory or contact a 211 resource specialist for local food, housing, utility, health-care, and other human-service options. Listings and openings can change; confirm current hours, eligibility, capacity, and costs with the provider. This is not emergency dispatch.

Seasonal heating-bill assistance · household income and heating-cost rules apply · FY2026 regular window has passed

WV Low Income Energy Assistance Program (LIEAP)

West Virginia's FY2026 regular LIEAP application window ran February 2–20, 2026, or until funds were exhausted, so that window is no longer current. The state says program dates and emergency funds vary by season and may close without notice. Check DoHS or WV PATH for the next application period; do not assume funds are available.

State utility discount and heating/cooling repair options · program, income, utility, and funding criteria apply

WV utility discount and repair programs

The state describes a 20% utility discount for certain eligible benefit recipients and separate repair/replacement programs for qualifying unsafe or non-operational heating or cooling systems. Eligibility and available funds depend on program rules; contact DoHS or the utility before relying on assistance.

Local primary, women's, and behavioral-health care · appointments, insurance, and charges vary

Roane County Family Health Care

The clinic lists primary care, women's health, walk-in acute care, behavioral-health services, and a medication-assisted treatment program at its Spencer site. Contact the clinic to confirm current intake, insurance, fees, and whether the service fits your needs. This is planned clinical care, not emergency dispatch.

Hospital and outpatient care · Spencer · call for clinic access and billing; emergencies 911

Roane General Hospital and Medical Clinic

Roane General lists its hospital at 200 Hospital Drive and primary, specialty, and walk-in/same-day services at the Spencer clinic. Its site gives walk-in clinic hours as 8:30 a.m.–6:30 p.m. daily; call to confirm availability, insurance, and charges before routine travel. For a medical emergency, call 911.

Public-health and nutrition-program contacts · eligibility, appointment, and service rules apply

Mid-Ohio Valley Health Department — Roane office and WIC

The health department lists its Roane office at 200 East Main Street in Spencer and provides a separate WIC contact. Ask about current clinic programs, required appointments, eligibility, and any fees. WIC is a nutrition program for eligible participants; the listing does not establish enrollment or benefits.

Behavioral-health, developmental-disability, and substance-use care · intake, payment, and eligibility vary

Westbrook Health Services — Roane County office

Westbrook's current site lists its Roane County location at 227 Clay Road in Spencer and describes behavioral-health, developmental, and substance-use services. Call to ask about current scope, intake, insurance, fees, and access. For urgent distress, call or text 988 or contact Help4WV; for immediate physical danger, call 911.

Non-emergency rides to covered care for eligible Medicaid or CHIP members · advance scheduling required

West Virginia Medicaid and WVCHIP medical transportation

West Virginia contracts with Modivcare to arrange non-emergency, non-ambulance transportation to covered services for eligible members. The state advises members to schedule routine rides at least five business days in advance. Confirm authorization and details with the broker; this is not ambulance or emergency transport.

Senior-center, in-home, and transportation inquiries · age/program eligibility and availability vary

Roane County Committee on Aging

The statewide senior-services directory lists the Roane County Committee on Aging in Spencer and describes senior-center, in-home care, and transportation services. Contact the organization to check current schedules, eligibility, service coverage, and any trip costs. A ride or in-home service is not guaranteed.

Civil legal help for eligible West Virginians · free legal services; some court filing fees may remain

Legal Aid of West Virginia

Legal Aid WV screens applications for civil legal services, including housing, benefits, and other listed matters. Its services are free, though some court filing fees may apply; income, case type, conflicts, and capacity rules apply. It does not handle criminal cases; call promptly when a deadline is near.

Circuit and magistrate court information at the county seat · filing rules and fees vary

West Virginia Judiciary — Roane County courts

The Judiciary identifies Spencer as Roane County's seat and lists circuit and magistrate court contacts at the courthouse. Use the official county page for court information, not emergency dispatch. Court proceedings, filing fees, and deadlines are governed by the relevant court; legal advice is not provided by this directory.

Official county clerk directory · records, elections, and service details vary by office

West Virginia Secretary of State — county clerk directory

The Secretary of State publishes a county-clerk directory with contact information for Roane County. Contact the clerk for the relevant record or election question, and confirm hours and any fee before traveling. This office is not the circuit court clerk.

County governing body and public meetings · county jurisdiction; meeting schedule and agenda can change

Roane County Commission

The county identifies the Commission as its governing body and posts meeting information, public-comment times, records, and contact options. Check the current agenda and schedule before attending. This office is not an emergency service; questions about filings, property, or programs may involve separate offices and fees.

County property-risk maps, floodplain information, and permits · property-specific review and fees may apply

Roane County Floodplain Management

The county lists a floodplain manager, flood-risk mapping, a floodplain ordinance, and permit applications. Contact this office for parcel-specific information and current application fees. It provides planning and permitting information, not emergency rescue or an assurance that a property is safe.

Employment and workforce navigation · current appointments, eligibility, and programs vary

WorkForce West Virginia — Roane service contact

The 2026 Roane FRN guide lists a WorkForce WV contact at 820 Capitol Street in Spencer. Ask about current office availability and local services such as job-search help, training, or unemployment assistance; confirm the specific program's eligibility and appointment requirements.

Employment and education support for young people ages 16–24 per local guide · confirm current enrollment

Career Connections — Spencer

Roane FRN's 2026 guide lists Career Connections at 321 Market Street in Spencer and describes employment and training support for people ages 16–24. Call to confirm current services, intake, eligibility, and any required documents.

Public library, information, and digital learning resources · library card and program rules may apply

Roane County Public Library — Spencer branch

The library lists its Spencer branch at 110 Parking Plaza with weekday and Saturday hours, plus print and digital services. Hours can change; contact the branch before traveling. Ask about library-card rules and available computers or other public resources.

County public-school district and student support contacts · enrollment and program rules apply

Roane County Schools

The district lists its Board of Education office at 813 Capitol Street in Spencer. Contact the district about school enrollment, student supports, transportation, special education, or family questions; services and eligibility depend on district policy.

Local mutual-support fellowship · meeting time and venue should be confirmed before travel

Spencer NA Recovery Group

Roane FRN's 2026 guide lists a local Narcotics Anonymous meeting at St. John's United Methodist Church in Spencer on Tuesdays at 6 p.m. and Fridays at 11 a.m. Call the group to confirm current schedule and access. This is peer mutual support, not clinical treatment, emergency response, or a substitute for medical care.

Municipal services and public-works information · city limits and service-specific rules apply

City of Spencer offices and public works

The City of Spencer describes public works, municipal services, and police on its official site. Contact the city for city-service questions and confirm jurisdiction, hours, and any fee. Municipal service channels are not emergency dispatch; call 911 for immediate danger.

City water and sewer account service · customers and service-address rules apply

Spencer Waterworks

The city's Waterworks page lists the department for starting service, billing questions, and water-quality reports. It gives a separate after-hours water-emergency number; that number is for utility issues, not police, fire, or medical emergencies. Contact the department about current fees and service eligibility.

Local gas utility billing contact listed in the 2026 FRN guide · verify current account service

Consumer Gas Utility Company

Roane FRN's 2026 guide lists Consumer Gas Utility Company at 526 Church Street in Spencer. Call to confirm the current office, service address, account options, and applicable charges; do not assume that state assistance is available for every account.

Waste collection provider contact listed by Roane FRN · contract, route, and service-area rules apply

Waste Management — local service and billing

Roane FRN's 2026 guide links to Waste Management and lists customer-service and billing numbers. Confirm whether the specific address is within the current service area, what the collection schedule is, and what service costs before relying on the listing.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Spencer, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight