A Hoarding Alliance local resource guide

Hoarding support in San Angelo, Texas.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in San Angelo or Tom Green County.

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You can begin with the part that feels most urgent today.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from San Angelo, Tom Green County, and nearby Concho Valley communities. We can help you think through what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 or contact MHMR Concho Valley's 24/7 crisis line. For food, shelter, housing, utilities, transportation, or benefits navigation, call 211 and confirm local availability.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Local behavioral-health, substance-use, intellectual/developmental-disability, counseling, case-management, peer, and crisis pathway - seven Concho Valley counties; intake, clinical, reduced-fee, and eligibility rules apply

MHMR Concho Valley

MHMR Concho Valley is the local public behavioral-health and intellectual/developmental-disability authority for Tom Green and nearby Concho Valley counties. It lists adult and youth services, open-access intake, counseling, psychiatry, substance-use services, supported housing and employment, and peer pathways. Ask what current service fits; it is not a cleanup provider or substitute for emergency dispatch.

Official basic-health and prescription-assistance pathway for eligible low-income Tom Green County residents without other health coverage; residence, income, benefits, provider, and application rules apply

Tom Green County Indigent Health Care

Tom Green County's Indigent Health Care office provides a health-care assistance pathway for eligible low-income residents who have no other public or private health benefits. The county lists Shannon Medical Center and Clinics, La Esperanza Clinics, and Shannon's prescription assistance program as mandated providers for clients. Call before relying on coverage; this is not emergency care or hoarding-specific support.

Public-housing and Housing Choice Voucher pathway - San Angelo, Tom Green County, and listed surrounding communities; income, waitlist, application, and program rules apply

Housing Authority of San Angelo

The Housing Authority of San Angelo lists public-housing programs and Housing Choice Vouchers for income-eligible households and serves San Angelo, Tom Green County, and surrounding communities. Ask about current waitlists, documentation, reasonable accommodations, and whether a housing or voucher pathway is open; housing is not emergency shelter.

Regional food-bank, pantry, distribution, and emergency-box pathway - Concho Valley; pantry schedule, household, supply, and eligibility rules vary

Concho Valley Regional Food Bank

The Concho Valley Regional Food Bank connects people with food pantries and publishes food-distribution and emergency-box information for the Concho Valley. Call or check the current pantry listing before traveling; food availability, hours, household rules, and transportation vary, and this is not emergency dispatch or home cleanup.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Emergency dispatch for immediate danger, fire, medical emergency, or active threat - San Angelo and Tom Green County; emergency use only

911

Call 911 when someone is in immediate danger, a fire or medical emergency is happening, violence is occurring, or emergency responders are needed. A housing or clutter concern that is not immediately dangerous may need a planned county, housing, code, or support response instead.

Free 24/7 phone, text, and chat crisis support - Texas and nationwide; not a substitute for 911 when danger is immediate

988 Suicide and Crisis Lifeline

Call or text 988 for immediate emotional distress, suicidal thoughts, or a behavioral-health or substance-use crisis. Use 911 for immediate danger, fire, or a serious medical emergency.

24/7 local behavioral-health crisis screening, assessment, mobile-crisis, and referral pathway - seven Concho Valley counties; crisis assessment and response rules apply; call 911 for immediate danger

MHMR Concho Valley 24/7 Crisis Line

MHMR Concho Valley's crisis team lists a 24/7 hotline answered by trained mental-health professionals, along with Mobile Crisis Outreach Team response and local hospital coordination. Call 800-375-8965 or 325-653-5933 for crisis support; use 911 for an immediate threat or medical emergency.

Confidential emergency shelter, case-management, counseling, advocacy, and safety-planning pathway for domestic-violence survivors and families - San Angelo area; confidential intake, capacity, and household rules apply

Family Shelter of San Angelo

The Family Shelter of San Angelo provides confidential emergency shelter and support for victims of domestic violence, including children and their parents, with case management, counseling, educational groups, and family support. Call 1-800-749-8631 to ask about current options; call 911 if danger is immediate.

Hospital emergency and acute-care pathway - two San Angelo emergency locations; medical triage, insurance, and billing rules apply; call 911 for emergency dispatch

Shannon Emergency Services

Shannon lists emergency services at Shannon Medical Center, 120 E. Harris Avenue, and Shannon South Hospital, 3501 Knickerbocker Road. Go or call for a medical emergency and ask the hospital team about social work, behavioral-health, or discharge-planning connections; emergency care is not hoarding-specific support.

24/7 inpatient psychiatric, partial-hospitalization, intensive-outpatient, and adult substance-use pathway - San Angelo; clinical assessment, admission, insurance, and program rules apply; call 911 for immediate danger

Shannon River Crest Hospital

Shannon River Crest Hospital lists behavioral-health services including inpatient psychiatric care for children, adolescents, and adults, partial hospitalization, intensive outpatient treatment, and inpatient substance-use treatment. Call 325-747-4700 to confirm current access and level of care; this is clinical care, not home cleanup.

Official fire-code safety and violation-reporting pathway for blocked exits, unsafe storage, abandoned or unsafe structures, and non-working fire systems - San Angelo city limits; inspection and enforcement rules apply

San Angelo Fire Marshal's Office

The Fire Marshal's Office accepts reports about fire-code concerns such as unsafe storage of flammables or high-piled combustibles, blocked or locked exits, non-working fire-protection systems, and abandoned or unsafe structures. Call 325-657-4358 for a fire inspector or 325-657-4315 after hours; call 911 for an active fire or immediate danger.

Official property-maintenance, nuisance, health, safety, complaint, notice, and abatement pathway - San Angelo city limits; inspection, notice, abatement, and cost rules apply

San Angelo Code Compliance

San Angelo Code Compliance responds to complaints, inspects properties, notifies owners or tenants, coordinates with other departments, and may pursue abatement for property-maintenance offenses. Call 325-657-4409 to ask about the appropriate process; this is not emergency dispatch, voluntary in-home cleanup, or a guarantee of a particular outcome.

Official abuse, neglect, and exploitation reporting pathway for vulnerable adults - Texas; reports, investigation, consent, and emergency limits apply

Texas Adult Protective Services

Texas APS accepts reports involving abuse, neglect, or exploitation of adults who may be unable to protect themselves. Call 1-800-252-5400 for a report; APS cannot force services, and 911 is the route for immediate danger.

Official child-abuse, neglect, and exploitation reporting pathway - Texas; report, investigation, confidentiality, and emergency limits apply

Texas Abuse and Neglect Hotline

If you suspect a child is being abused or neglected, use the Texas Department of Family and Protective Services reporting pathway. MHMR Concho Valley lists the Texas abuse hotline as 1-800-252-5400; call 911 when a child faces immediate danger.

Civil-legal information and representation pathway for eligible low-income households - San Angelo and West Texas; income, case, deadline, and intake rules apply; not emergency dispatch

Legal Aid of NorthWest Texas - San Angelo

Legal Aid of NorthWest Texas lists a San Angelo office at 40 West Twohig Avenue, Suite 202, and provides civil-legal help for eligible clients. Ask about housing, landlord-tenant, public benefits, disability, consumer, or family-safety matters and apply before a deadline; availability and eligibility must be confirmed.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Public-housing and Housing Choice Voucher pathway - San Angelo, Tom Green County, and surrounding communities; income, waitlist, application, and program rules apply; not emergency shelter

Housing Authority of San Angelo

HASA lists safe, affordable housing programs and Housing Choice Vouchers for income-eligible families and individuals across San Angelo, Tom Green County, and surrounding communities. Confirm current applications, waitlists, documents, reasonable accommodations, and whether a unit or voucher is available.

Official homeowner repair, emergency-repair, housing-rehabilitation, homebuyer, fair-housing, and utility-support pathway - San Angelo city limits; income, property, funding, and program rules apply

City of San Angelo Community & Housing Support

The City of San Angelo's Community and Housing Support department administers or coordinates CDBG and HOME-funded programs, including homeowner rehabilitation and emergency repairs, homebuyer assistance, fair-housing information, and an Atmos Energy grant pathway for eligible gas customers. The city notes that rent and utility assistance funding is not currently available; call to confirm current programs.

Official first-time-homebuyer down-payment and closing-cost pathway - San Angelo city limits; income, lender, earnest-money, education, occupancy, and funding rules apply

City of San Angelo Homebuyer Assistance

The city lists HOME-funded assistance of up to $15,000 for qualifying first-time homebuyers, subject to demonstrated need and program limits. Applicants must be approved by a participating lender, provide at least $500 earnest money, complete homebuyer education, and maintain the home as a primary residence for at least five years; confirm current funding before relying on the program.

Emergency cold-weather shelter, motel placement, food, disaster, and limited financial-assistance pathway - San Angelo; weather, intake, capacity, eligibility, and funding rules apply

Salvation Army San Angelo

The city and Salvation Army describe an Out of the Cold pathway for emergency overnight shelter or selected-area motel placement when temperatures fall below 35 degrees, plus food, disaster services, and an MCAP fund for people who qualify. The city notes limited capacity and intake through the Salvation Army or emergency police process; call before traveling.

Local food, clothing, financial-assistance, and practical-support pathway - San Angelo; assessment, hours, supply, and program rules apply; not emergency dispatch

Catholic Outreach Services of San Angelo

Catholic Outreach Services of San Angelo says it evaluates needs and provides tools and support tailored to clients, with food, clothing, and financial-assistance programs. Services and donation drop-off are listed Monday through Friday from 9 a.m. to 1 p.m.; call 325-617-7292 to confirm current availability and eligibility.

Regional food-bank, partner-pantry, emergency-box, school-weekend-food, and food-referral pathway - Concho Valley; distribution schedule, household, supply, and eligibility rules vary

Concho Valley Regional Food Bank

The food bank publishes pantry and emergency-box resources and describes a weekend food program for children through school deliveries. Use the current resource finder or call 325-655-3231 to confirm the nearest pantry, distribution day, transportation, and household requirements before traveling.

Fixed-route, demand-response, rural, and ADA paratransit transportation pathway - San Angelo and Concho Valley; fare, eligibility, reservation, route, and service-area rules apply; not emergency transport

Concho Valley Transit

Concho Valley Transit publishes San Angelo fixed-route service, demand-response, rural general-public service, and ADA paratransit. The current service guide lists regular fixed-route one-way fares of $1, reduced fares of $0.50 for qualifying riders, and ADA one-way fares of $2; confirm current routes, reservations, eligibility, and holiday schedules.

Official residential trash, recycling, bulk pickup, landfill, and e-waste disposal pathway - San Angelo city and county residents as specified; item, schedule, placement, identity, and fee rules apply; not in-home removal

San Angelo Solid Waste, Recycling, and Bulk Collection

The City of San Angelo lists weekly trash, alternate-week recycling, bulk collection, landfill drop-off, and e-waste options. Bulk collection is limited to five cubic yards, and residents should confirm accepted items, collection maps, placement, and whether a water or electric bill and photo ID are required for free drop-off; disability cart exemptions may be available at no extra charge for eligible customers.

Weekday home-delivered meals, friendly-check-in, and pet-food pathway for homebound older adults - San Angelo, Tom Green County, and surrounding communities; age, homebound, service-area, assessment, and capacity rules apply

Meals for the Elderly of San Angelo

Meals for the Elderly says it prepares and delivers more than 600 weekday meals to homebound seniors across San Angelo, Tom Green County, and nearby West Texas communities, with deliveries that also provide friendly contact and a safety check. Call 325-655-9200 to ask about current eligibility, service area, assessment, and wait time.

Senior-center, congregate-meal, recreation, and community-connection pathway - San Angelo; age, registration, schedule, holiday, and suggested-donation rules apply

City of San Angelo Senior Services and Nutrition

The city lists a weekday nutrition program at Santa Fe Crossing Senior Center, 702 South Chadbourne Street, for registered participants age 60 and older, with a suggested $3 donation; guests younger than 60 may attend for $6. Call 325-657-4484 or 325-481-2798 to confirm current registration, menu, accessibility, and location details.

Regional aging, caregiver, benefits-counseling, care-coordination, meals, ombudsman, and long-term-care navigation pathway - 14 Concho Valley counties; age, Medicare, economic-need, assessment, and program rules apply

Concho Valley Area Agency on Aging

The Area Agency on Aging of the Concho Valley provides benefits counseling, care coordination, meals, caregiver information, and long-term-care ombudsman guidance. Benefits counseling is available for people age 60 and older and Medicare beneficiaries of any age; care coordination has additional impairment, recent-crisis, support, and need criteria. Call 325-223-5704 or 877-944-9666 to confirm the right pathway.

Eligible-veteran primary care, mental-health, telehealth, substance-use, women’s-health, and benefits pathway - San Angelo; VA enrollment, eligibility, appointment, and referral rules apply

Colonel Charles and JoAnne Powell VA Clinic

The former San Angelo VA Clinic is now named the Colonel Charles and JoAnne Powell VA Clinic. VA lists primary care, mental-health care, telehealth, and addiction or substance-use services at 4240 Southwest Boulevard. Ask about enrollment, current appointment access, social work, housing support, and transportation; call 988 and press 1 for a veteran crisis or 911 for immediate danger.

Official veteran and family benefits, claims, records, and referral-navigation pathway - Tom Green County; veteran or family eligibility, enrollment, appointment, and benefit rules apply

Tom Green County Veterans County Service Office

Tom Green County's Veterans County Service Office helps veterans and family members pursue federal and state benefits earned through military service and lists connections to the VA clinic, Texas Veterans Commission, and related programs. Call 325-277-2956 to confirm current office hours, documents, and benefit-navigation options.

Local affordable-homeownership, neighborhood-revitalization, ReStore, and home-repair pathway - San Angelo; application, income, partnership, sweat-equity, and project rules apply; not emergency shelter

Habitat for Humanity of San Angelo

Habitat for Humanity of San Angelo partners with families on affordable homeownership and neighborhood revitalization and operates a ReStore with new and gently used home-improvement items. Ask about current home applications, repair or revitalization programs, volunteer opportunities, and ReStore availability; participation is not automatic and this is not emergency dispatch.

Local public-library, information, internet, learning, and community-connection pathway - San Angelo; hours, program, technology, and facility rules apply; not crisis or clinical care

San Angelo Public Library

The San Angelo Public Library can be a practical place to begin looking for local information, internet access, public programs, and community connection. Confirm current branch hours, computer availability, accessibility, and program schedules before traveling; library staff are not emergency dispatch or clinical providers.

Statewide information-and-referral pathway for food, housing, utilities, health, transportation, benefits, and local services - Texas; local availability, eligibility, and hours must be confirmed

Texas 2-1-1

Call 211 to ask for current local housing, food, utility, transportation, health, benefits, and crisis-navigation resources in San Angelo and Tom Green County. The service is a referral starting point, not a guarantee of eligibility, funding, shelter, or emergency response.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in San Angelo or Tom Green County.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in San Angelo, Texas, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight