Private-pay pathway
The Peer Tree
A separate pathway for private-pay hoarding-related support. Ask directly about fit, scope, location, availability, and current fees before making plans.
A Hoarding Alliance local resource guide
Hoarding support in Romney, West Virginia.
A useful first step can be small: a private conversation, a safer path through a room, or help finding the right local office. You deserve support that starts with your priorities—not judgment about your home.
People first.Then the stuff.A Fight the Blight initiative
Start here - Fight the Blight
Start with a person, not a checklist
Fight the Blight is our nonprofit front door and offers virtual support groups. Reach out from Romney, Hampshire County, or another community to ask about current group options and a respectful first conversation. Local group fit and capacity must be confirmed; no funding or local service is guaranteed. The Peer Tree is a separate private-pay pathway. Unburied offers digital peer support, not therapy or crisis response.
For immediate danger
If anyone is in immediate danger, call 911. If you need urgent emotional or behavioral-health support, call or text 988. The other phone and web resources below have narrower roles and are not substitutes for emergency response.
First conversations
A few good places to start
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
Digital peer support
Unburied
Peer-led digital support for people affected by hoarding and for friends or family. It is not therapy, emergency support, or a substitute for local services.
Qualified behavioral-health care · regional service area
Potomac Highlands Guild — Romney clinic
The provider lists outpatient psychiatric and psychological services, individual, group, and family therapy, and crisis intervention. The Romney clinic serves a regional five-county area. Ask the provider about current appointments, fees, insurance, and fit. Its crisis line is listed separately under Safety.
Non-emergency community-resource navigation · statewide
West Virginia 211
Call 211 or text your ZIP code to 898-211 to ask about community services. A toll-free number is available if 211 does not connect. Program eligibility, hours, and availability vary; this is not emergency dispatch.
Urgent emotional or behavioral-health crisis support · nationwide
988 Suicide & Crisis Lifeline
Call or text 988 for crisis support. Use 911 for immediate physical danger or urgent emergency response. 988 is not a housing, cleanup, or case-management program.
Behavioral-health and substance-use support · statewide
HELP4WV
HELP4WV lists 24/7 phone, text, and chat support. Ask the service about appropriate next steps. It is not 911 or a substitute for emergency medical care.
Peer and recovery support · local provider; availability to confirm
WVCORR Community Outpatient & Residential Recovery
The local organization lists a Romney community drop-in, outpatient and recovery-support services, and peer-run recovery residences. Its website describes some registration or referral details as in progress. Contact the organization directly to confirm current intake, eligibility, fees, and available services; this listing is not a placement or clinical-care guarantee.
Public benefits and family-support agency · local office
West Virginia DoHS — Hampshire County office
The state lists this office for benefits and human-services questions. SNAP, Medicaid, utility assistance, protective services, and other programs have their own eligibility and application rules. Ask the agency about current hours and the right program.
Official benefits information and applications · statewide
WV PATH benefits portal
The state portal is a starting point for benefits information and online applications. Program rules, document requirements, and eligibility are determined by the relevant agency.
Safety and stability
When the concern involves safety, housing, or crisis
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Immediate danger or urgent emergency response
Emergency response
Call 911 for immediate danger, fire, urgent medical help, or police response. Do not use a non-emergency line when a situation is urgent.
Urgent emotional or behavioral-health crisis support
988 Suicide & Crisis Lifeline
Call or text 988. For immediate physical danger or emergency dispatch, call 911.
Behavioral-health crisis intervention · regional service area
Potomac Highlands Guild crisis line
The provider lists a crisis-intervention phone line for its regional service area. Call 911 for immediate danger or emergency medical response; ask the provider about the line's current scope.
Domestic-violence and sexual-assault support · confidential hotline
Family Crisis Center — Hampshire County
The organization lists a 24/7 confidential hotline and Hampshire County services. Its website says services are free. Ask directly about safe contact, current shelter or advocacy availability, and which services fit; call 911 for immediate danger.
Non-emergency contact only
Hampshire County Emergency Communications Center
The county's published E-911 center contact is for non-emergency communication. For an emergency or immediate danger, call 911 instead. Confirm the appropriate service before sharing sensitive information.
Preparedness and emergency-management office · non-emergency contact
Hampshire County Office of Emergency Management
Use this county office for preparedness or emergency-management questions, not to report an active emergency. Phone details are published in the state's local emergency-management directory and should be reconfirmed if a call does not connect.
Municipal police · routine contact
Romney Police Department
The Town of Romney lists this department for routine municipal police matters. Call 911 for an emergency or immediate danger.
County law-enforcement office · routine contact
Hampshire County Sheriff's Office
The county office lists its Romney contact details. Call 911 for an emergency or immediate danger; this office is not a behavioral-health crisis line.
Statewide protective-services reporting line · 24/7
West Virginia child and vulnerable-adult abuse or neglect intake
The state lists a 24/7 hotline for reports involving child or vulnerable-adult abuse or neglect. Call 911 for an immediate emergency. For advice about whether a concern meets reporting criteria, contact the state agency directly.
Poisoning or possible exposure information · 24/7
West Virginia Poison Center
Call for expert advice about possible poison exposure. For severe symptoms or immediate medical danger, call 911.
People and practical help
Housing, food, care, transportation, and ongoing support
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
County government · county seat verified by West Virginia
Hampshire County government and county-seat information
West Virginia identifies Romney as Hampshire County's seat and lists the county courthouse at 18 E Main Street. Use the county's official channels to identify the right office; each office has its own responsibilities and hours.
Court information and records · not legal advice
Hampshire County Circuit Clerk and courts
The West Virginia Judiciary lists Hampshire County court contacts in Romney. Contact the clerk for filing, record, or scheduling procedures. For legal advice, ask a qualified attorney or contact Legal Aid of West Virginia about eligibility.
County records and elections office
Hampshire County Clerk
The Secretary of State's directory lists the county clerk in Romney. Ask the office about its records, elections, and other clerk functions; it does not provide legal advice.
Property assessment and exemption information
Hampshire County Assessor
The state tax department lists the Hampshire County assessor in Romney. Contact the office about assessment records, exemptions, deadlines, or how to request a review. This listing is not tax or legal advice.
Property-tax payment and county treasurer information
Hampshire County Sheriff's Office — tax office
The Sheriff's Office publishes tax-office information for Hampshire County. Confirm accepted payment methods, deadlines, and current office hours directly; do not assume a payment plan or waiver is available.
Municipal services · town limits
Town of Romney offices
The town lists municipal contacts, notices, forms, and service information. Some services apply only within town limits; verify your address and the right department before relying on a service or deadline.
Municipal property and code questions · town limits
Romney code enforcement
The town code-enforcement page describes how to raise a maintenance or sanitation concern within Romney. The process may involve inspection or enforcement; ask what happens next and consider independent advice before sharing information or agreeing to a plan. This is not an advocacy or hoarding-support service.
Town water service · account and utility questions
Romney water department
The town lists its water department for municipal water accounts and service questions. Ask about the service area, current account rules, shutoff notices, and any available payment options.
Town sewer service · account and utility questions
Romney sewer department
The town lists its sewer department for municipal sewer accounts and service matters. Confirm service boundaries, billing, and current procedures directly.
Municipal utility, permit, and property forms
Town of Romney forms and applications
The town posts forms for municipal services, permits, and property matters. Requirements and fees can change; verify the current form and ask the town office if you are unsure which applies.
Qualified behavioral-health provider · regional service area
Potomac Highlands Guild — behavioral-health services
The Guild lists outpatient psychiatric and psychological services, individual, group, and family therapy, and related care. Ask about current availability, location, fees, insurance, and eligibility before planning a visit.
Local peer and recovery supports · confirm current intake
WVCORR community drop-in and recovery supports
WVCORR lists a Romney drop-in and describes outpatient, peer, and recovery-residence services. Its website notes that some registration or referral steps are in progress. Contact the provider to confirm what is open, who may participate, and any cost or referral requirements; no bed or appointment is guaranteed.
Public-health services · Augusta office
Hampshire County Health Department
The county health department lists its office in Augusta, outside Romney. Contact the department to confirm current programs, appointment needs, fees, and service area before traveling.
Public-health and harm-reduction services · contact county health department
West Virginia certified harm-reduction services — Hampshire County
The state lists a certified fixed-site harm-reduction program for Hampshire County and describes services such as testing, vaccination, wound care, naloxone, and care linkage. Ask the county health department about the current site, schedule, eligibility, and available services.
Hospital and emergency department · Romney
Hampshire Memorial Hospital
Valley Health lists a 24-hour emergency department at Hampshire Memorial Hospital. Call 911 for an emergency or ambulance; contact the hospital about non-emergency services, accepted coverage, and costs. Emergency care is not a substitute for ongoing primary or behavioral-health care.
Family medicine · call to confirm current availability
Valley Health primary care — Romney
Valley Health lists a family-medicine provider at the Hampshire Memorial Hospital Multispecialty Clinic in Romney. The provider's profile has indicated new-patient availability; confirm that it remains current, along with accepted insurance, appointment timing, and cost.
Benefits and human-services office · local Hampshire contact
West Virginia DoHS — benefits and services
The state office can direct residents to the appropriate benefits process, including programs with separate eligibility and documentation rules. Contact the office or use WV PATH; an application is not an approval.
Community-action services and weatherization intake · multi-county service area
Eastern WV Community Action Agency
The agency lists services and serves Hampshire County. Ask about current weatherization intake, income and property rules, wait lists, documentation, and which services are available in your area. Funding and eligibility are not guaranteed.
Home-energy assistance · application and funding rules apply
West Virginia weatherization program
The state describes weatherization assistance and income-based program rules. Hampshire County applications are handled through the regional community-action agency. Ask about current income limits, property requirements, wait lists, and funding before making repairs or purchases.
Public housing · application, screening, and wait list; not emergency placement
Romney Public Housing Authority
The authority lists Valley View apartments and its application process. Its current FAQ describes income and admission rules, a wait list, and no emergency-placement service. Contact the authority to confirm current eligibility, availability, rent, reasonable-accommodation process, and application steps.
Civil legal help · eligibility screening; not criminal defense
Legal Aid of West Virginia
Legal Aid lists Hampshire County in the service area of its Martinsburg office and provides an eligibility screen. It handles qualifying civil legal matters, not criminal defense. Apply online or contact the office promptly if a court hearing is near; representation is not guaranteed.
Public library and community information · Romney
Hampshire County Public Library
The library is a public place to ask about local information and available library services. Its service listing also mentions community food and hygiene supplies; ask the library whether these are currently available, and what hours or limits apply.
Older-adult services, meals, and benefits counseling · contact for eligibility
Hampshire County Committee on Aging — Romney Senior Center
The county aging provider lists weekday Romney Senior Center services, meals, Medicare counseling, and an application process for home-delivered meals. Contact the provider about age or health requirements, current meal arrangements, transportation, and any contributions.
Family-support services · appointment required
Hampshire County Family Support Center
The West Virginia family-support network lists this Romney center as appointment-only. Contact it to confirm what support is available, who is eligible, current hours, and whether there is a fee.
Public transportation · weekday request service; route and reservation limits apply
PVTA Romney Ready Ride
Potomac Valley Transit lists weekday Romney Ready Ride service and a per-boarding fare. Confirm the pickup zone, reservation lead time, fare, accessibility, and return trip before relying on a ride. Service is not an emergency transport option.
Medicaid transportation benefit · eligibility and advance reservations required
PVTA non-emergency medical transportation
PVTA lists non-emergency rides to medically necessary appointments for eligible Medicaid members in its service area. Routine trips require advance reservations. This is not an ambulance or emergency ride; call 911 for urgent medical needs.
Regional disposal and recycling information · charges and accepted items apply
Region 8 Solid Waste Authority
The regional authority lists disposal facilities serving Hampshire County. Check location hours, accepted materials, fees, load-cover requirements, and special-waste rules before traveling. This service does not provide in-home sorting, cleanup, or support with decisions about belongings.
Public-school district · enrollment and support through the district
Hampshire County Schools
The county school district lists school and family information. Contact the district or a student's school about enrollment, transportation, accommodations, or available student supports; requirements vary by student and service.
Specialized state school and services · eligibility and admissions process apply
West Virginia Schools for the Deaf and the Blind
The state lists this specialized school in Romney. Contact the school to learn about its programs, admissions, eligibility, accessibility, and family supports; it is not a general school district for all residents.
Vocational rehabilitation · disability-related eligibility and service plan
West Virginia Division of Rehabilitation Services — Romney branch
The state agency lists a Romney branch at the West Virginia Schools for the Deaf and the Blind. Ask about eligibility, application, accommodations, and available employment-related services; program acceptance and supports are not guaranteed.
Employment and workforce programs · statewide
WorkForce West Virginia
The state agency provides employment and workforce information. Confirm current local access, program eligibility, required documents, and office or appointment availability before traveling.
A note from the Alliance
Start with the person. Then decide what the situation needs.
This guide is anchored in Romney, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight