A Hoarding Alliance local resource guide

Hoarding support in Rome, Georgia.

A calm starting point for a home that feels difficult, a family member who is overwhelmed, or a practical safety question in Rome or Floyd County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with the part that feels most urgent

You do not have to solve everything at once. Choose a first conversation, a public-system question, a safety concern, or a practical support need. Ask what the service actually covers before sharing details or traveling.

A respectful first conversation about what is happening, what feels urgent, and which next step may fit.

Role: nonprofit first-conversation and virtual peer-group front door; geography: remote, ask about Rome or Floyd County; cost/eligibility: confirm current program fit and availability; emergency limit: nonclinical support is not therapy, crisis response, shelter, or cleanup.

For immediate danger

If there is immediate danger, fire, a medical emergency, or a crime in progress, call 911. For a behavioral-health crisis, call or text 988. This guide is a starting point, not emergency response, therapy, legal advice, or a promise that a provider has capacity.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding-disorder support, organizing, decluttering, and deep-cleaning pathway; geography: remote or service area by arrangement; cost/eligibility: private-pay, confirm scope, rates, travel, and scheduling; emergency limit: not emergency response, medical care, or a substitute for public services. | Rome and Floyd County pathway

The Peer Tree

A private-pay option when a household needs more hands-on support or a pace that is outside grant-funded availability.

Role: digital peer support, groups, guidance, and structured tools; geography: online; cost/eligibility: confirm current access and features; emergency limit: not therapy, crisis counseling, medical care, or emergency support. | Rome and Floyd County pathway

Unburied

A private, judgment-free digital pathway for people directly affected and friends or family supporters who want ongoing peer support.

Role: health and human-services information and referral; geography: Georgia and local service areas; cost/eligibility: referral is generally free, while programs set their own rules; emergency limit: not 911, a crisis line, or a cleanup service. | Rome and Floyd County pathway

United Way 2-1-1

Use 2-1-1 to look for current food, housing, utilities, transportation, benefits, and local support options, then confirm the referral directly.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: county government and department navigation; geography: Floyd County, with official county activity in Rome; cost/eligibility: ask the department about forms, fees, and jurisdiction; emergency limit: not emergency response. | Rome and Floyd County pathway

Floyd County government

Use the county site to identify public health, emergency management, sheriff, courts, utilities, code, permits, and other county contacts.

Role: city service, utility, planning, permit, code, and department-navigation pathway; geography: incorporated City of Rome; cost/eligibility: city limits and service rules vary, confirm address, forms, and fees; emergency limit: not emergency response. | Rome and Floyd County pathway

City of Rome departments

Start with the city's department directory to identify the right contact for public works, utilities, police, fire, code, transit, and community services.

Role: emergency communications and dispatch; geography: Floyd County and Rome; cost/eligibility: emergency calls are for immediate response; emergency limit: use 911 for urgent danger, fire, medical emergency, or crime in progress, not routine service navigation. | Rome and Floyd County pathway

Floyd County E-911

The county E-911 system supports public-safety dispatch. Do not delay an emergency call while researching a home-safety concern.

Role: disaster planning, hazard mitigation, and emergency-management coordination; geography: Floyd County; cost/eligibility: preparedness information is generally free, while response depends on the incident; emergency limit: call 911 for immediate danger. | Rome and Floyd County pathway

Floyd County Emergency Management

Use Emergency Management for preparedness information and to understand how county and city agencies coordinate during hazards.

Role: fire, rescue, and fire-safety pathway; geography: Rome and Floyd County; cost/eligibility: emergency response is not a routine inspection or cleanup service, confirm fire-prevention questions with the department; emergency limit: call 911 for fire, smoke, or immediate danger. | Rome and Floyd County pathway

Rome-Floyd Fire Department

Use the official department information for fire-safety contacts; do not delay an emergency call while researching a home-safety concern.

Role: city police and non-emergency public-safety pathway; geography: incorporated City of Rome; cost/eligibility: service and records rules depend on the request and city jurisdiction; emergency limit: dial 911 for immediate danger or a crime in progress. | Rome and Floyd County pathway

Rome Police Department

Use the department site for routine contact and public-safety information; confirm whether the address is in city or county jurisdiction.

Role: county law-enforcement, victim-advocacy, and non-emergency public-safety pathway; geography: Floyd County; cost/eligibility: jurisdiction and records rules vary, confirm the right unit; emergency limit: call 911 for immediate danger. | Rome and Floyd County pathway

Floyd County Sheriff's Office

Use the county site to identify sheriff and protective-safety contacts; it is not a routine hoarding referral or cleanup line.

Role: city code-compliance and property-condition navigation; geography: City of Rome, with address-specific jurisdiction to confirm; cost/eligibility: ask about complaints, inspection, and correction rules; emergency limit: not emergency response, cleanup, or legal advice. | Rome and Floyd County pathway

Rome Code Enforcement

The city explains code enforcement for public health, safety, welfare, property, and municipal violations; ask which authority serves the address.

Role: city garbage, recycling, yard-waste, and disposal-navigation pathway; geography: City of Rome service areas; cost/eligibility: cart, fee, accepted-material, bulky-item, and pickup rules must be confirmed; emergency limit: not cleanup, hazardous-material, or emergency response. | Rome and Floyd County pathway

Rome Solid Waste Collections

Use the city page to understand curbside and disposal questions, then confirm the current address-specific service and accepted materials before moving items.

Role: city water, sewer, billing, leak, and service pathway; geography: City of Rome utility customers; cost/eligibility: service territory, rates, deposits, and reconnection rules require confirmation; emergency limit: not emergency cleanup or medical response. | Rome and Floyd County pathway

Rome Water and Sewer Division

Use the city utility page for service, billing, water, and sewer questions; call the emergency number for a water or sewer emergency rather than waiting for routine service.

Role: qualified community behavioral-health and substance-use service pathway; geography: Floyd County and northwest Georgia; cost/eligibility: ask about intake, payer, service eligibility, and availability; emergency limit: not 911 and not a substitute for crisis response. | Rome and Floyd County pathway

Highland Rivers Behavioral Health at Floyd

Highland Rivers lists behavioral-health services in Floyd County. Confirm whether the requested service is available for the person's needs; a hoarding specialty is not established here.

Role: qualified crisis-stabilization and behavioral-health pathway; geography: Rome and Floyd County; cost/eligibility: confirm current intake, eligibility, and availability; emergency limit: call 911 for immediate danger and 988 for behavioral-health crisis routing. | Rome and Floyd County pathway

Floyd Crisis Unit

Georgia DBHDD lists the Floyd Crisis Unit. Confirm current access and whether the service fits the situation before traveling.

Role: behavioral-health and substance-use crisis line; geography: Georgia, including Rome and Floyd County; cost/eligibility: call or text 988 for crisis support and routing; emergency limit: 988 is not 911, medical transport, fire response, or routine service navigation. | Rome and Floyd County pathway

Georgia DBHDD 988 crisis support

Call or text 988 for a mental-health or substance-use crisis. Use 911 for immediate danger, fire, or medical emergency.

Role: hospital, emergency, medical, and case-management pathway; geography: Rome and surrounding Floyd County; cost/eligibility: emergency and hospital services follow hospital and payer rules, confirm non-emergency access and financial questions; emergency limit: call 911 for an emergency rather than driving if unsafe. | Rome and Floyd County pathway

Atrium Health Floyd Medical Center

This full-service hospital can address immediate medical needs and route hospital-based questions, but it is not a hoarding-specific cleanup or organizing service.

Role: public-benefits and protective-services navigation; geography: Floyd County; cost/eligibility: Medicaid, SNAP, TANF, child-protection, and other rules require application and program-specific verification; emergency limit: not 911, emergency shelter, or immediate cleanup. | Rome and Floyd County pathway

Floyd County DFCS

Use Georgia DFCS for questions about food assistance, Medicaid, TANF, child protection, and other state benefits serving Floyd County.

Role: public-health and vital-records navigation; geography: Floyd County, with the listed office in Rome; cost/eligibility: services, fees, appointments, and records rules vary, confirm before traveling; emergency limit: not emergency response or a home-cleanout service. | Rome and Floyd County pathway

Floyd County Health Department

Use the Georgia Department of Public Health listing for current office details and public-health routing; it does not establish a hoarding-specific program.

Role: adult-protective-services reporting and safety navigation; geography: Georgia, including Floyd County; cost/eligibility: reports and follow-up depend on the situation and statutory criteria; emergency limit: call 911 when an adult is in immediate danger. | Rome and Floyd County pathway

Georgia Adult Protective Services

Use Georgia's adult-protection pathway for suspected abuse, neglect, or exploitation of a vulnerable adult; it is not a routine hoarding referral or cleanup line.

Role: poison and exposure information; geography: Georgia, including Floyd County; cost/eligibility: call for immediate exposure guidance, while medical evaluation may still be needed; emergency limit: call 911 for collapse, trouble breathing, seizure, or another life-threatening emergency. | Rome and Floyd County pathway

Georgia Poison Center

Call Poison Help for suspected poison, medication, chemical, or household-product exposure; do not wait for symptoms when directed to call.

Role: domestic-violence crisis, confidential shelter, advocacy, and referral pathway; geography: Floyd County and Rome; cost/eligibility: services and shelter access require current safety screening and intake; emergency limit: call 911 for immediate danger and the crisis line for domestic-violence support. | Rome and Floyd County pathway

Hospitality House for Women

Hospitality House lists emergency shelter, advocacy, and support for women and children affected by domestic violence. The shelter address is confidential; call before traveling.

Role: state court information about protective orders; geography: Georgia, with filing location and court rules depending on the facts and county; cost/eligibility: forms, filing, service, and legal-help questions require confirmation; emergency limit: call 911 for immediate danger. | Rome and Floyd County pathway

Georgia protective-order information

Georgia's official information explains how to seek a protective order and where to find local legal or domestic-violence support.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: public transportation; geography: within Rome city limits, with service boundaries and schedules to confirm; cost/eligibility: routes, fares, accessibility, and pickup rules must be confirmed; emergency limit: not emergency transport or a same-day guarantee. | Rome and Floyd County pathway

Rome Transit Department

Rome Transit describes fixed-route and demand-response services for travel within the city. Confirm current routes, fare, eligibility, and reservation requirements before relying on a ride.

Role: older-adult and caregiver resource coordination, meals, transportation, and aging-services navigation; geography: northwest Georgia, including Floyd County; cost/eligibility: age, residence, assessment, program, and availability rules apply; emergency limit: not emergency medical care or crisis response. | Rome and Floyd County pathway

Northwest Georgia Area Agency on Aging

The state aging-services listing is a starting point for aging and caregiver resources; ask about the current Floyd County pathway and eligibility.

Role: public-benefits application and account pathway; geography: Georgia, including Floyd County; cost/eligibility: SNAP, Medicaid, TANF, and related programs require current applications, identity, income, and household verification; emergency limit: not emergency food delivery, shelter, or medical response. | Rome and Floyd County pathway

Georgia Gateway benefits

Use Georgia Gateway to apply for or manage state benefits and confirm current program rules before relying on an approval or renewal.

Role: statewide civil-legal information and self-help pathway; geography: Georgia, including housing, public-benefit, and consumer information; cost/eligibility: direct legal representation depends on income, issue, county, and capacity; emergency limit: not emergency response or a substitute for a lawyer in every case. | Rome and Floyd County pathway

GeorgiaLegalAid.org

Use GeorgiaLegalAid.org for plain-language information and to look for legal-aid contacts; confirm whether Floyd County and the specific issue are covered.

Role: state identification and driver-services pathway; geography: Floyd County and surrounding service area; cost/eligibility: appointments, documents, tests, fees, and accessibility rules must be confirmed; emergency limit: not emergency transportation or a crisis service. | Rome and Floyd County pathway

Georgia Department of Driver Services — Rome

The Rome DDS office can help with identification and driver-services questions. Confirm current hours, appointments, and required documents.

Role: workforce, unemployment, job-search, and employment-service pathway; geography: Rome center serving Floyd and surrounding counties; cost/eligibility: workforce and unemployment rules, identity, and appointment requirements apply; emergency limit: not emergency financial assistance or housing placement. | Rome and Floyd County pathway

Georgia Department of Labor — Rome Career Center

The Rome Career Center and WorkSource Georgia can help with employment-service registration, job search, and training navigation; confirm current appointments and eligibility.

Role: university extension, family-and-consumer-sciences, agriculture, and practical-education pathway; geography: Floyd County, with the office in Rome; cost/eligibility: programs, registration, and fees vary, confirm current fit; emergency limit: not emergency response, clinical care, or home assessment. | Rome and Floyd County pathway

Floyd County Extension

UGA Extension connects residents with family and consumer sciences, agriculture and natural resources, youth programs, and practical education.

Role: community food and grocery-distribution pathway; geography: Rome and Floyd County; cost/eligibility: published distribution rules and supplies can change, confirm current schedule and household requirements; emergency limit: not emergency shelter, medical care, or a guaranteed food supply. | Rome and Floyd County pathway

Least of These Ministries

Least of These Ministries describes community grocery distribution and welcomes people seeking food support; confirm the current schedule and what to bring before traveling.

Role: food pantry and essential-needs pathway; geography: northwest Georgia, including Rome; cost/eligibility: pantry hours, service area, household documentation, and available items require confirmation; emergency limit: not emergency shelter, medical care, or crisis response. | Rome and Floyd County pathway

Northwest Georgia Hunger Ministries

The pantry describes food and essentials support and works with local referral partners; call before traveling because hours and inventory can change.

Role: food pantry, clothing, representative-payee, and emergency-housing-resource pathway; geography: Rome and Floyd County; cost/eligibility: services, documents, and capacity require confirmation; emergency limit: not emergency shelter or 911. | Rome and Floyd County pathway

Haven Support Services

Haven Support Services describes practical support options in Rome. Ask which service fits the situation and what documents or appointments are required.

Role: shelter, housing, food, legal, and recovery-resource navigation; geography: Rome and northwest Georgia; cost/eligibility: each listed program sets its own eligibility, hours, and capacity; emergency limit: a resource list is not a shelter guarantee or emergency response. | Rome and Floyd County pathway

Brothers Place local resource list

Brothers Place maintains a Rome-area resource list that can help identify shelter, food, housing, and legal pathways; confirm every referral directly.

Role: community food, hygiene, and incontinence-supply pathway; geography: Rome, with distribution at 15 Redmond Court NW; cost/eligibility: published hours, holiday exceptions, and household rules must be confirmed; emergency limit: not emergency shelter, medical care, or crisis response. | Rome and Floyd County pathway

Journey Community Food Pantry

The pantry listing describes Thursday distribution of groceries and essential items. Confirm current hours, eligibility, and inventory before traveling.

Role: local assistance, referral, utility, rent, and medical-support pathway; geography: Rome and Floyd County; cost/eligibility: assistance depends on current funds, documentation, and program rules; emergency limit: not emergency shelter, 911, or a guaranteed payment. | Rome and Floyd County pathway

Good Neighbor Ministries at First Presbyterian Rome

First Presbyterian describes Good Neighbor Ministries and related community partners. Ask what help is currently available and which documents are needed.

Role: state homelessness and coordinated-entry navigation; geography: Georgia, including Floyd County through local Continuum of Care partners; cost/eligibility: intake, documentation, vulnerability, and housing availability must be confirmed; emergency limit: not immediate shelter or a same-day placement guarantee. | Rome and Floyd County pathway

Georgia coordinated-entry homelessness assistance

Georgia DCA explains how coordinated entry connects people at risk of homelessness to local access points and housing-support resources.

Role: state Housing Choice Voucher and affordable-rental navigation; geography: Georgia, with county income limits and local availability to confirm; cost/eligibility: very-low-income, age, citizenship or eligible-immigration, waitlist, and program rules apply; emergency limit: not emergency shelter or immediate placement. | Rome and Floyd County pathway

Georgia Housing Choice Voucher program

Georgia DCA explains the Housing Choice Voucher program and applicant resources; waitlists and local options can change, so check current status.

Role: regional planning and aging-resource navigation; geography: northwest Georgia, including Floyd County; cost/eligibility: programs and referrals vary, confirm current service area and intake; emergency limit: not emergency response or a shelter guarantee. | Rome and Floyd County pathway

Northwest Georgia Regional Commission

The regional commission is a public planning and aging-services partner; use it to identify current regional contacts rather than assuming a program is available.

Role: public-library, information, computer, and community-resource pathway; geography: Rome and Floyd County; cost/eligibility: library-card, program, printing, and computer rules vary, confirm current hours and access; emergency limit: not emergency response, clinical care, or housing placement. | Rome and Floyd County pathway

Rome-Floyd County Library

Use the library for public information, computers, internet access, and community programs; confirm branch hours and current services before traveling.

Role: statewide health and human-services information and referral; geography: Georgia, including Floyd County; cost/eligibility: referral is generally free, while programs set their own rules; emergency limit: not 911, 988, emergency shelter, or a cleanup service. | Rome and Floyd County pathway

Georgia 2-1-1 information and referral

Use 2-1-1 to look for current housing, food, utilities, transportation, and support resources, then confirm the program directly.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Rome, Georgia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight