A Hoarding Alliance local resource guide

Hoarding support in Rogersville, Tennessee.

You can begin with one concern, one room, or one question. There is no need to solve everything before asking what kind of support might fit.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Choose one next step that feels manageable

Fight the Blight is the nonprofit front door for a respectful hoarding-support conversation and virtual-group pathway. For a practical need, a local navigator can help you ask about only the support that matters right now.

Start with a respectful conversation about hoarding concerns, virtual groups, and possible next steps. Ask what is available; reaching out does not require a whole-home cleanout or approve funding.

Role: nonprofit hoarding-support conversation and virtual-group front door | geography: online; ask about current Hawkins County fit | cost/eligibility: first contact is free; funded programs have separate eligibility | emergency limit: not emergency dispatch, clinical treatment, or guaranteed cleanup

For immediate danger

This guide is for planning and connection, not emergency response, clinical assessment, legal advice, housing placement, or a promise of service. Call 911 for immediate danger, fire, serious injury, or urgent medical help. In Tennessee, call or text 988 and press 0 for mental-health crisis support; statewide mobile crisis is available 24/7. For domestic- or sexual-violence safety planning, Frontier Health Safe House is a confidential survivor resource, not a general shelter; use a safe device if someone may monitor yours.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: regional coordinated entry for non-emergency housing screening and referral | geography: Northeast Tennessee, including Hawkins County | cost/eligibility: call for screening; referral does not guarantee an opening or placement | emergency limit: not emergency shelter dispatch; call 911 for immediate danger

ARCH — Appalachian Regional Coalition on Homelessness

ARCH describes itself as a regional point of entry for housing needs. Call for screening and referrals, and confirm current intake and any documents to prepare.

Role: local service navigation for basic needs | geography: 904 E Main St, Suite 1, Rogersville; Hawkins County | cost/eligibility: contact to ask about current programs; rules vary | emergency limit: not dispatch, shelter placement, or crisis care

Hawkins County Neighborhood Service Center

ARCH lists this local center and recommends Neighborhood Service Centers or 2-1-1 for utility, food, legal, medical, employment, and education needs. Confirm its hours before visiting.

Role: aging, disability, caregiver, Medicare, and home/community service navigation | geography: Hawkins and seven neighboring Northeast Tennessee counties | cost/eligibility: program eligibility varies; agency says inability to pay alone does not bar service | emergency limit: not emergency response or urgent medical care

First Tennessee Area Agency on Aging and Disability

The agency lists Hawkins in its service area. Call its Information & Assistance line to ask about aging, disability, caregiver, Medicare, and home/community options; screening and availability vary.

Role: statewide search for community services and benefits | geography: search Rogersville or Hawkins County, Tennessee | cost/eligibility: search is public; providers set their own eligibility and cost | emergency limit: not emergency, crisis, or guaranteed service

Tennessee Community Compass

Search for food, housing, transportation, health care, and benefits. Confirm the provider, eligibility, hours, and current availability directly.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: immediate police, fire, and emergency medical response | geography: Rogersville and Hawkins County | cost/eligibility: call for immediate danger, fire, serious injury, or urgent medical help | emergency limit: emergency response only

Emergency services — 911

Call 911 for immediate physical danger, fire, serious injury, or urgent medical need. A resource guide, peer group, housing program, or cleanup service cannot replace responders.

Role: 24/7 mental-health crisis counseling and connection to mobile crisis | geography: Tennessee, including Hawkins County | cost/eligibility: call or text 988 and press 0; state describes mobile crisis as 24/7/365 | emergency limit: call 911 for immediate physical danger or urgent medical response

Tennessee 988 and mobile crisis

Tennessee directs people to call or text 988 and press 0 to reach a crisis counselor and local provider. Mobile crisis may offer telephone support, assessment, referral, stabilization, and follow-up; the counselor determines the response.

Role: confidential advocacy and shelter for domestic-violence or sexual-assault survivors | geography: Hawkins and five nearby counties; confidential locations in Kingsport and Johnson City | cost/eligibility: call to discuss survivor fit and current capacity; shelter is not guaranteed | emergency limit: not general-purpose homelessness shelter; call 911 for immediate danger

Frontier Health Safe House

Frontier Health lists a 24/7 hotline, advocacy, safety planning, sexual-assault nurse coordination, transitional-housing support, and transportation. Use a safe device if someone may monitor yours.

Role: reporting and investigation of abuse, neglect, or exploitation of a vulnerable adult | geography: statewide, including Hawkins County | cost/eligibility: anyone may report; APS determines whether the adult is within its scope | emergency limit: call 911 for immediate danger

Tennessee Adult Protective Services

Tennessee APS investigates reports involving adults unable to protect themselves because of a physical or mental limitation, including possible self-neglect. Reports may be submitted online or by phone.

Role: preparedness, response coordination, and recovery information | geography: 407 E Main St, Suite 2, Rogersville; Hawkins County | cost/eligibility: office guidance is public; incident response is coordinated with emergency services | emergency limit: call 911 for emergencies; EMA office is not dispatch

Hawkins County Emergency Management Agency

The county EMA coordinates resources for large-scale emergencies and disasters and shares preparedness information. Call its office for planning or floodplain questions, not emergency dispatch.

Role: county law-enforcement contact for non-emergency questions | geography: Hawkins County; Justice Center Drive, Rogersville | cost/eligibility: call for non-emergency contact; confirm the appropriate desk | emergency limit: call 911 for immediate danger or an active emergency

Hawkins County Sheriff's Office

The county directory lists the Sheriff's Office and its phone. For non-emergency questions, confirm the correct office and hours; use 911 for an emergency.

Role: hospital emergency, inpatient, diagnostic, and outpatient care | geography: 851 Locust St, Rogersville; emergency department open 24/7 | cost/eligibility: charges, insurance, and financial-assistance rules vary | emergency limit: for urgent medical emergencies; call 911 when immediate transport is needed

Hawkins County Memorial Hospital emergency department

Ballad Health lists 24/7 emergency care, inpatient and outpatient care, imaging, laboratory, and rehabilitation at the Rogersville hospital. Non-emergency visits may have costs.

Role: public-health information, clinics, and health-program access | geography: 201 Park Blvd, Rogersville; Hawkins County | cost/eligibility: services, appointments, and fees vary; call ahead | emergency limit: not an emergency department

Hawkins County health department — Rogersville

The state lists a Rogersville office and local-department services such as health education, oral-health promotion, community health, and insurance-marketplace assistance. Confirm current clinic offerings and appointment rules.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: outpatient mental-health, substance-use, co-occurring care, and case management | geography: 101 Lena Drive, Rogersville; Hawkins County | cost/eligibility: confirm payer, fees, intake, age/program fit, and openings | emergency limit: scheduled care is not crisis dispatch; use 988/911 as appropriate

Frontier Health — Hawkins County Mental Health Center

Frontier Health describes outpatient programs for children, adolescents, and adults, plus case management and community-resource linkage. This is general care, not a verified hoarding-specialty service.

Role: senior activities, transportation, meals, benefits navigation, and support | geography: 407 E Main St, Rogersville; Hawkins County seniors | cost/eligibility: county says no fees are imposed; meal donations accepted; ask about enrollment | emergency limit: not emergency transportation or crisis response

Hawkins County/Rogersville Senior Citizens Center

The county lists meals, transportation, benefits and health-insurance help, sitter services, heating assistance, activities, and screenings. Posted office hours are weekdays 7 a.m.–3 p.m.; school-system weather closures may apply.

Role: library access, public computers, Wi-Fi, and community programs | geography: 407 E Main St, Suite 1, Rogersville; three county branches | cost/eligibility: library access is public; confirm borrowing and computer-use rules | emergency limit: not emergency communications or social services

Hawkins County Library System — Rogersville branch

The library lists free Wi-Fi and public-access computers at its branches, with a Rogersville location and posted hours. Check the current calendar or call before traveling.

Role: door-to-door, non-emergency rides for the general public | geography: rural Hawkins County and other Northeast Tennessee service areas | cost/eligibility: zone fares and trip rules apply; confirm price and address coverage | emergency limit: not emergency transportation; trips are first-come, first-served

NET Trans — Northeast Tennessee public transportation

NET Trans says anyone may request a ride in its service area, vehicles have wheelchair lifts and ramps, and riders should be ready at least 60 minutes plus travel time before drop-off. Confirm booking, fare, route, and accessibility details.

Role: food-pantry navigation and SNAP application outreach | geography: serves Hawkins County and seven neighboring counties | cost/eligibility: partner pantry rules, hours, and supplies vary; confirm first | emergency limit: not guaranteed same-day delivery

Second Harvest Food Bank of Northeast Tennessee

The food bank lists Hawkins County in its region and directs people to partner agencies for immediate food assistance. It also offers SNAP outreach; call to locate a pantry and confirm hours, household rules, and current supply.

Role: applications and case support for SNAP, Families First, child-care, Medicaid, and TennCare | geography: 4017 Highway 66 South, Suite 14, Rogersville; Hawkins County | cost/eligibility: program eligibility and verification rules apply | emergency limit: not immediate food distribution or emergency help

Tennessee Department of Human Services — Hawkins County office

The state lists the Hawkins County Family Assistance office and One DHS portal. Posted hours are 8 a.m.–4:30 p.m.; call before visiting to confirm current hours, documents, and appointment needs.

Role: state applications for food and temporary cash assistance | geography: Tennessee residents, including Hawkins County | cost/eligibility: household income, verification, and program rules determine eligibility | emergency limit: applications do not provide same-day food or crisis response

Tennessee SNAP and Families First

Tennessee provides online application options for SNAP and Families First and lists local offices. Ask what documents are needed and how to check an application.

Role: state health-coverage information, applications, and member pathways | geography: Tennessee residents, including Hawkins County | cost/eligibility: state financial and other eligibility rules apply; verify coverage and network | emergency limit: not urgent medical care or emergency response

TennCare — Tennessee Medicaid

Use TennCare's official site for eligibility, enrollment, member, and provider information. Coverage, renewals, and participating clinicians depend on current status and program rules.

Role: state directory of county homelessness and housing-navigation partners | geography: statewide; Hawkins County lists ARCH and Safe House | cost/eligibility: each organization screens for its own services; confirm openings and criteria | emergency limit: directory is not shelter placement or guaranteed housing

Tennessee housing and homelessness resources

THDA's county table lists ARCH for Hawkins homelessness coordination and Safe House for domestic-violence shelter. Follow each link for scope; call ARCH for housing screening and Safe House only for survivor-safety needs.

Role: regional housing-development and program information | geography: Northeast Tennessee region includes Hawkins County | cost/eligibility: grant programs are competitive and project-dependent; check for current homeowner options | emergency limit: not emergency shelter or a guaranteed individual grant

First Tennessee Development District — housing programs

The district describes housing programs funded through competitive grants and assistance to local communities and nonprofits. Its posted HOME example references low-income homeowner improvements, but a current Hawkins application window was not verified; call before relying on it.

Role: civil legal information and possible legal assistance | geography: Johnson City office lists Hawkins County among its service counties | cost/eligibility: screening, income/issue eligibility, and capacity apply | emergency limit: not emergency help or criminal defense

Legal Aid of East Tennessee — Johnson City office

Legal Aid lists Hawkins among counties served by its Johnson City office. Ask about civil issues such as housing; representation is not automatic. For a court date within 14 days, call instead of using its online application.

Role: self-help civil legal information and referrals | geography: online statewide; a kiosk is listed at Hawkins County Sessions Court | cost/eligibility: online information is public; legal-aid screening varies | emergency limit: not emergency representation or a substitute for a lawyer

HELP4TN — Hawkins County legal information

HELP4TN lists a county Sessions Court kiosk and online information about landlord/tenant, benefits, debt, and other civil matters. Use the site to find resources and confirm whether an attorney can take your issue.

Role: referral to local food, housing, health, and basic-needs resources | geography: use locator to find current service for Hawkins County | cost/eligibility: navigation is a referral; provider rules and costs vary | emergency limit: not 911, crisis care, or guaranteed shelter

211 — community-resource locator

Use 211's locator to check the current navigator for your address. Ask which provider serves Hawkins County, then confirm actual eligibility and availability.

Role: county convenience centers, recycling, and household-waste information | geography: waste must be generated in Hawkins County; several county centers | cost/eligibility: county rules and material/load limits apply; call about charges | emergency limit: not hazardous- or medical-waste disposal; county centers exclude business waste, grass, and brush

Hawkins County Solid Waste and Recycling

The county posts center locations, schedules, and accepted materials. Large, construction, and bulky loads may be refused. Confirm the exact item and route before loading; never leave waste outside a locked gate.

Role: municipal water and wastewater customer service | geography: 1616 E Main St, Rogersville; check exact utility boundaries | cost/eligibility: account, fees, and arrangements depend on address and account holder | emergency limit: not a public-health emergency service

Rogersville Water Department

The town utility site posts water and sewer billing information. Ask whether the address is in its service area and confirm current charges, payment arrangements, and account rules.

Role: county clerk transactions and public-office information | geography: 110 E Main St, Room 204, Rogersville; Rogersville and Church Hill offices | cost/eligibility: transaction fees and identification requirements apply | emergency limit: not legal advice, housing placement, or emergency response

Hawkins County Clerk — Rogersville office

The clerk lists vehicle, business-tax, marriage-license, notary, and passport information and identifies Rogersville as the county seat. Regular hours are posted weekdays 8 a.m.–4 p.m.; confirm transaction and holiday details.

Role: veteran-benefit and service navigation | geography: 100 E Main St, Room 218, Rogersville; Hawkins County | cost/eligibility: benefit eligibility and program rules apply; confirm available assistance | emergency limit: not emergency counseling or crisis response

Hawkins County Veterans Services

The county directory lists a Veterans Services office in Rogersville. Call to ask which benefit or paperwork questions it handles and what to bring.

Role: property assessment and parcel-record questions | geography: 110 E Main St, Room 201, Rogersville; Hawkins County | cost/eligibility: parcel and appeal rules/deadlines apply | emergency limit: not legal advice, code enforcement, or cleanup service

Hawkins County Property Assessor

The county directory lists the Property Assessor. For parcel, valuation, or assessment questions, call the office; confirm tax, appeal, title, and deadline details with the responsible office or a qualified professional.

Role: city hall, police, fire, streets, water, and parks contact directory | geography: Rogersville town jurisdiction; boundaries vary by address | cost/eligibility: service costs and account rules vary by department | emergency limit: call 911 for immediate danger; office numbers are not dispatch

Town of Rogersville departments

The town lists City Hall, Police, Fire, Streets, Parks and Recreation, and Water contacts. Use the directory to identify the right office and confirm whether your address is within town limits.

Role: private-pay hoarding-informed support, sorting/organizing, and family support | geography: online and service-area fit must be confirmed for Rogersville | cost/eligibility: private pay; ask about rates, travel costs, scope, and schedule | emergency limit: not emergency dispatch, therapy, or a public-benefit program

The Peer Tree

Ask The Peer Tree about current service-area fit, pricing, pace, consent, and options. A conversation does not promise an appointment or cleanup.

Role: digital peer-support tools and community | geography: online; check current access from Tennessee | cost/eligibility: review current access terms and any paid features | emergency limit: not therapy, crisis response, or emergency support

Unburied

Unburied is a judgment-free digital peer-support pathway for people affected by hoarding and friends or family. It can offer connection and tools, but it is not therapy or emergency support.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Rogersville, Tennessee, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight