A Hoarding Alliance local resource guide

Hoarding support in Riverhead, New York.

Start with what would make home easier to use: reaching a doorway, making a meal, or having a place to sit. You can ask for support without agreeing to a cleanout. If you are helping someone else, ask what they want help with and what they want left alone.

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Find the help that fits what is happening now

If you have a housing notice, court date, or shutoff deadline, keep a copy and lead with the date. If there is no deadline, a peer group or a conversation can be a first step without a home visit.

Ask what a first conversation or virtual group is like. You can get information without showing anyone your home.

Role: nonprofit front door for hoarding support and virtual groups; geography: ask about joining online from Riverhead or elsewhere in Suffolk County; cost/eligibility: confirm registration, group fit and any fees; funded local in-home work is not assumed; emergency limit: not therapy or emergency response.

For immediate danger

For an active fire, serious injury, or immediate danger, get to safety if you can and call 911. Give the exact address, floor or unit. Tell the dispatcher about any blocked access or anyone who needs help leaving.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay, nonclinical hoarding support; geography: ask which options are available remotely or at your Suffolk County address; cost/eligibility: confirm rates, availability and scope before booking; no grant coverage is assumed; emergency limit: not therapy, medical care or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

The Peer Tree

Ask about sorting support, groups or guidance for family, and whether you can start without a visit.

Role: digital peer support for people affected by clutter or hoarding and their supporters; geography: online from Riverhead and Suffolk County; cost/eligibility: check current access, pricing and group options; emergency limit: not therapy or emergency support. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Unburied

If you prefer to start privately, explore digital peer support at your own pace.

Role: regional information and referrals for housing, food and other basic needs; geography: serves Suffolk and Nassau counties; give your ZIP code; cost/eligibility: free referral service; referred programs set their own eligibility and availability; emergency limit: does not dispatch 911 or guarantee shelter. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

211 Long Island

Say if you need somewhere tonight or have a deadline later. Ask which services are accepting referrals now.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: emergency dispatch for active fire, serious injury or immediate danger; geography: give the street address, floor or unit and any access barriers; cost/eligibility: do not wait for intake; medical or response charges may vary; emergency limit: for emergencies, not routine referrals or cleanup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

911: Immediate Danger

If you can get outside safely, call from there. Tell the dispatcher if someone needs help leaving or an entrance is blocked.

Role: hospital emergency care; geography: Riverhead hospital at 1300 Roanoke Avenue; cost/eligibility: seek emergency care when needed; billing or insurance may apply; emergency limit: call 911 for immediate danger or when safe transport is not possible. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Peconic Bay Medical Center: Emergency Department

Use the emergency department for urgent medical problems, not to arrange routine hoarding support or household cleanup.

Role: behavioral health crisis assessment, stabilization and referral; geography: Suffolk County; the provider’s walk-in hub is in Hauppauge, not Riverhead; cost/eligibility: provider lists 24-hour crisis access; confirm the appropriate response and any follow-up costs; emergency limit: not routine counseling or a substitute for 911 in immediate danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Family Service League: DASH

Ask whether phone support, a mobile response, or the Hauppauge site is appropriate before traveling.

Role: public fire-safety guidance; geography: national guidance usable in Riverhead and Suffolk County; cost/eligibility: free information; no intake; emergency limit: education only; use 911 for active fire or immediate danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

U.S. Fire Administration: Hoarding and Fire Safety

If it is safe to do so, agree on one exit everyone can reach before starting a larger sorting project.

Role: county intake and referrals for benefits and temporary assistance; geography: Riverhead center; confirm which Suffolk County office serves your address; cost/eligibility: program eligibility applies; ask about urgent housing options and required documents; emergency limit: not 911 or a guarantee of shelter placement or payment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Suffolk County Social Services: Riverhead Center

If you have a housing notice or cannot stay where you are tonight, tell intake up front and ask which step fits your situation.

Role: nonprofit seasonal shelter screening and transportation to host sites; geography: screening in Riverhead; participating sites are on the East End; cost/eligibility: confirm the season, arrival requirements, eligibility and current capacity before traveling; emergency limit: not year-round shelter, emergency dispatch or a guaranteed bed. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Maureen’s Haven: Emergency Winter Shelter

Check current instructions rather than assuming you can go directly to a host site. If unavailable, ask 211 about other options.

Role: civil legal information and intake for covered tenant issues; geography: Long Island, including Suffolk County; confirm which office serves your address; cost/eligibility: free legal help for eligible applicants; verify issue, income rules and availability; emergency limit: not emergency dispatch; asking for help does not pause a court deadline. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Legal Services of Long Island: Tenant Help

Keep any notice, lease or court papers and give the earliest date when asking for help.

Role: intake for suspected abuse, neglect or exploitation of vulnerable adults; geography: Suffolk County, including Riverhead; cost/eligibility: ask about vulnerable-adult criteria and reporting; clutter alone does not establish eligibility; emergency limit: not 911, housekeeping or a general cleanout service. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Suffolk County Adult Protective Services

If an adult cannot protect themselves from a serious risk, describe the specific safety concern and what help they can accept.

Role: confidential domestic violence and abuse support, advocacy and shelter pathways; geography: East End of Long Island; ask about intake for your location; cost/eligibility: provider describes help as free; confirm service fit and shelter availability; emergency limit: not general shelter or a substitute for 911 in immediate danger. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

The Retreat: Survivor Support

If it is safe to reach out, ask about a confidential plan and what help is available before traveling.

Role: municipal contact for code and property-maintenance questions; geography: Town of Riverhead properties; a Riverhead mailing address alone does not establish jurisdiction; cost/eligibility: confirm the inspection or complaint process, deadlines and any applicable fees; emergency limit: not emergency response, legal advice or a cleanup service. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Riverhead Code Enforcement

If you already received a notice, ask the issuing office which condition needs attention first and when follow-up is due.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: clinical mental health and integrated care intake; geography: Riverhead center; confirm the program and site for your needs; cost/eligibility: ask about age and program fit, clinician experience, insurance, fees and openings; emergency limit: routine care is not 911 or verified hoarding-specialty treatment. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Family Service League: Riverhead Family Center

Describe what has become harder at home and ask if a clinician has relevant experience or can refer you.

Role: community health center and primary care entry point; geography: Riverhead site; confirm which services are available there; cost/eligibility: provider offers sliding-fee discounts for qualifying patients; confirm coverage, appointments and documents; emergency limit: not an emergency department or verified hoarding-specialty care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Sun River Health: Riverhead

Ask about health concerns at home and whether a referral for behavioral health would help.

Role: hoarding education and a starting point for finding qualified care; geography: national resource; search New York and confirm service at your location; cost/eligibility: free information; confirm each clinician’s license, relevant experience, fees and openings; emergency limit: not clinical intake, endorsement or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

International OCD Foundation: Hoarding Resources

Ask a prospective clinician directly about experience with hoarding and what the first appointment would involve.

Role: peer support for adults supporting someone with a mental health condition; geography: affiliate lists Riverhead and online options; confirm the current format; cost/eligibility: provider describes family support as free; check registration and availability; emergency limit: not hoarding-specific treatment, therapy or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

NAMI Central Suffolk Long Island: Family Support

If you are helping someone else, you can ask for support for yourself without expecting them to attend.

Role: nonclinical peer groups and recovery support; geography: Suffolk County; ask which groups serve your area and are currently available; cost/eligibility: confirm group eligibility, registration, format and any fees; emergency limit: not hoarding-specific therapy or emergency response. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Association for Mental Health and Wellness: Peer Support Groups

Ask which group fits if isolation or everyday stress is making it harder to seek support.

Role: county navigation and referrals for older adults and caregivers; geography: Suffolk County, including Riverhead; cost/eligibility: confirm program-specific age, residency, costs and availability; emergency limit: not emergency response or guaranteed in-home help. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Suffolk County Office for the Aging

Tell intake which tasks are getting harder, such as getting to appointments or preparing meals.

Role: town home-delivered nutrition program; geography: Town of Riverhead; confirm service for your address; cost/eligibility: screening applies; confirm age, homebound status, assessment and any contribution; emergency limit: not emergency food delivery or medical care. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Riverhead Meals on Wheels

If shopping or cooking is difficult, ask how to apply and what to use while waiting.

Role: county ADA paratransit for eligible riders; geography: Suffolk County; verify the pickup, destination and service area; cost/eligibility: eligibility and reservations apply; confirm certification, booking lead time and fare; emergency limit: not an ambulance or emergency transport. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Suffolk County Accessible Transportation: SCAT

Ask whether your trip is covered before scheduling an appointment that depends on the ride.

Role: nonprofit food distribution; geography: Riverhead; check the current distribution site; cost/eligibility: confirm schedule, registration, service area and food availability; emergency limit: not emergency dispatch or guaranteed same-day delivery. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

RISE Life Services: Food Pantry

Check before traveling, particularly if you need a ride or cannot carry groceries far.

Role: public computer and technology access for service searches and paperwork; geography: Riverhead library; verify current hours and service access; cost/eligibility: ask about computer access, card or guest rules and any printing charges; emergency limit: not case management, private records storage or emergency support. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Riverhead Free Library: Computers and Technology

Ask about printing or looking up an application. Sign out of any personal account and take your papers with you.

Role: municipal guidance for eligible household, recycling and large-item collection; geography: Town of Riverhead; verify collection for your address and building; cost/eligibility: confirm the current schedule, accepted items, limits and any special arrangements; emergency limit: not emergency response, hazardous-waste pickup or a whole-home cleanout. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Riverhead Sanitation

Ask about a specific large or unusual item before taking it outside. Building arrangements can differ.

Role: town collection events for eligible household hazardous materials; geography: Town of Riverhead residents; verify current site and event date; cost/eligibility: town describes designated resident drop-offs as free; confirm accepted items and proof of residency; emergency limit: not emergency spill response or routine curbside pickup. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Town of Riverhead: Stop Throwing Out Pollutants

Keep chemicals out of ordinary trash. Ask the town how to handle an unknown or leaking container before moving it.

Role: county intake information for New York HEAP heating assistance; geography: Suffolk County, including Riverhead; cost/eligibility: income and program rules apply; confirm current dates, documents and emergency-benefit criteria; emergency limit: not emergency dispatch and applying does not stop a shutoff. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

Suffolk County Home Energy Assistance Program

If you received a shutoff notice, give the date to both the utility and the intake agency and ask about time-sensitive help.

Role: utility guidance on bill and payment assistance options; geography: PSEG Long Island customers; confirm that it serves your address and account; cost/eligibility: individual options have eligibility rules; confirm application, payment terms and any fees; emergency limit: not emergency dispatch or a promise that a shutoff will be paused. | Each listing identifies its role, service area, cost or eligibility to confirm, and emergency limits.

PSEG Long Island: Help with Energy Costs

Contact the utility with the account information and notice date and ask which payment options may be available.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Riverhead, New York, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight