A Hoarding Alliance local resource guide

Hoarding support in Pulaski, Virginia.

Start with a respectful next step in Pulaski or elsewhere in Pulaski County. This guide connects people, families, supporters, and local systems with practical pathways while keeping emergencies and clinical care in the right lane.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A calm place to begin

You do not have to solve everything at once. Start with the pathway that fits the situation, then confirm current availability, eligibility, cost, jurisdiction, and safety requirements directly with the organization.

For immediate danger

If there is immediate danger, fire, a medical emergency, violence, or an active threat, call 911. For emotional or behavioral-health crisis support, call or text 988 or use Virginia's local crisis and community-services pathways.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - Broader service area, including possible support for Pulaski County; Private-pay scope, cost, scheduling, travel, consent, safety, and capacity must be confirmed directly; Not emergency or clinical care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Pulaski County.

Digital peer-support pathway - Online for people affected by hoarding and clutter concerns and their supporters; Current access and eligibility should be confirmed; no fee or clinical-coverage claim is made here; Not therapy, crisis response, or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends, family, property managers, municipal workers, and other supporters.

Free, confidential resource navigation for housing, food, health care, utilities, transportation, legal help, and basic needs - Virginia, including Pulaski County; 24/7 service; each referred provider has its own eligibility, cost, and availability rules; Not emergency dispatch

211 Virginia

211 Virginia connects people with current local resources for housing, food, health care, utilities, transportation, mental health, and other needs. Ask for options serving Pulaski and Pulaski County.

Qualified community-services-board pathway for mental health, substance use, developmental services, counseling, and crisis support - Pulaski County and the New River Valley; intake, insurance, and capacity rules vary; Not emergency dispatch

New River Valley Community Services

New River Valley Community Services is the public behavioral-health, substance-use, and developmental-services pathway for Pulaski County. Call to confirm the right current clinic, crisis route, coverage, and availability.

Local acute-care hospital and qualified-care pathway - 2400 Lee Highway, Pulaski; 24/7 emergency care; emergency, inpatient, outpatient, insurance, billing, transfer, and capacity rules must be confirmed directly; Not cleanup or hoarding support

LewisGale Hospital Pulaski

LewisGale Hospital Pulaski provides a local hospital pathway in Pulaski, including 24/7 emergency care and other medical services. Confirm current hospital, behavioral-health, financial-assistance, and transfer information directly.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Immediate danger and emergency dispatch - Pulaski and Pulaski County; Use for fire, medical emergency, violence, rescue, or an active threat; Not a hoarding-support program, counseling service, or cleanup provider

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service.

Emotional-distress and suicide-crisis support - Virginia and nationwide; phone, text, and chat access; Free and confidential; crisis-support eligibility and local follow-up vary; Not fire, EMS, or police dispatch; call 911 for immediate physical danger

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health crisis. If there is immediate physical danger, fire, a medical emergency, or an active threat, call 911 instead.

County and town emergency-dispatch and public-alert pathway - Pulaski County and the Towns of Pulaski and Dublin; call 911 for emergencies; non-emergency dispatch contact is 540-980-7800; Not counseling or cleanup

Pulaski County Joint 9-1-1 Communications Center

The Pulaski County Joint 9-1-1 Communications Center serves Pulaski County and the towns of Pulaski and Dublin. Call 911 for an emergency and use the non-emergency route only for matters that can wait.

County law-enforcement, dispatch, court, and public-safety pathway - Pulaski County; current non-emergency contact and jurisdiction rules apply; call 911 for immediate danger; Not counseling or cleanup

Pulaski County Sheriff's Office

Use the Pulaski County Sheriff's Office for county law-enforcement and public-safety questions that are not an active emergency. Confirm the correct jurisdiction and current non-emergency contact before relying on a response.

Municipal law-enforcement and public-safety pathway - Town of Pulaski; town jurisdiction and report rules apply; call 911 for immediate danger; Not counseling, housing placement, or cleanup

Town of Pulaski Police Department

Use the Town of Pulaski government route for current municipal police contacts and town public-safety information. Call 911 for an active emergency.

Municipal fire, rescue, and emergency-medical pathway - Town of Pulaski; call 911 for fire, rescue, or a medical emergency; response, billing, and coverage rules apply; Not cleanup or clinical care

Town of Pulaski Fire and Rescue

The Town of Pulaski's fire and rescue services are the local fire and emergency-response pathway. Call 911 for an active emergency and use town government for prevention or service questions that can wait.

24/7 local emergency department - 2400 Lee Highway, Pulaski; emergency triage, transfer, insurance, billing, and capacity rules apply; call 911 for life-threatening symptoms; Not cleanup or hoarding support

LewisGale Hospital Pulaski Emergency Room

LewisGale Hospital Pulaski's emergency room is open 24 hours. Call 911 for a life-threatening emergency rather than driving if symptoms or conditions may be urgent.

Behavioral-health and substance-use crisis evaluation and intervention pathway - Pulaski County and New River Valley; current hours, response, intake, and safety limits apply; call 911 for immediate physical danger; Not cleanup

New River Valley Community Services Crisis Response

New River Valley Community Services provides public behavioral-health crisis services for the New River Valley. Call 540-961-8400 for the agency's crisis route or 988 for national crisis support, and call 911 for immediate physical danger.

Qualified behavioral-health, substance-use, and developmental-services pathway - Pulaski County; 540-994-5023; intake, insurance, referral, and capacity rules vary; Not emergency dispatch

Pulaski Clinic - New River Valley Community Services

The Pulaski Clinic is a local New River Valley Community Services access point. Confirm current services, intake, coverage, crisis limits, and accommodations directly.

Official public-health, immunization, WIC, screening, and environmental-health pathway - Pulaski County; programs, appointments, fees, and eligibility vary; Not emergency care

Pulaski County Health Department

Use the Virginia Department of Health local-district directory to confirm the current Pulaski County health department and public-health services. Confirm appointments, fees, language access, and environmental-health questions directly.

Protective-services reporting and screening pathway for suspected abuse, neglect, or exploitation of an adult - Virginia, including Pulaski County; screening, jurisdiction, confidentiality, and response rules apply; call 911 for immediate danger

Virginia Adult Protective Services

Use Virginia Adult Protective Services when an adult may be experiencing abuse, neglect, or exploitation and the situation is not an immediate 911 emergency. Confirm current reporting options and local response directly.

Local adult-services, benefits, and protective-services pathway - 53 Commerce Street, Pulaski; 540-980-7995; eligibility, intake, confidentiality, and response rules apply; call 911 for immediate danger

Pulaski County Social Services Adult Services

Pulaski County Social Services can help screen for adult services, benefits, and protective-services pathways. Confirm the right local or after-hours route for the situation.

Protective-services reporting and screening pathway for suspected child abuse or neglect - Virginia, including Pulaski County; 24/7 hotline, screening, jurisdiction, and response rules apply; call 911 for immediate danger

Virginia Child Protective Services

Call Virginia's Child Protective Services hotline when a child may be experiencing abuse or neglect and the concern is not an immediate 911 emergency. Local intake and response rules apply.

Confidential survivor-support and safety-planning pathway - Virginia, including Pulaski County; 24/7 advocates, local referrals, and shelter options vary; call 911 for immediate danger

Virginia Sexual and Domestic Violence Hotline

Call or text Virginia's statewide hotline for confidential support related to sexual or domestic violence. Advocates can help identify local options; call 911 for immediate danger.

Poison exposure information and medical guidance - Virginia; call 911 for collapse, seizure, breathing trouble, or another immediate emergency; Not hoarding support or cleanup

Virginia Poison Center

Call the Virginia Poison Center for poison-exposure guidance. If someone has collapsed, cannot breathe normally, is having a seizure, or is in immediate danger, call 911 first.

Utility-locate and excavation-safety pathway - Virginia, including Pulaski County; submit before digging; response timing, marking, and utility-owner rules apply; call 911 for an active utility emergency

Virginia 811

Contact Virginia 811 before digging or disturbing ground so utility lines can be marked. Use 911 for an active gas, electrical, fire, or other immediate utility danger.

State emergency preparedness, alerts, shelter, and disaster-information pathway - Virginia, including Pulaski County; local incident instructions and eligibility rules apply; call 911 for an active emergency

Virginia Emergency Management

Virginia Emergency Management provides preparedness and disaster-information resources that complement Pulaski County emergency services. Follow current local incident instructions and call 911 for an active emergency.

Municipal building, permits, inspections, code, and property-safety pathway - Town of Pulaski; permit, inspection, jurisdiction, fee, and correction rules apply; not emergency dispatch or private cleanup

Town of Pulaski Permits and Code

Use the Town of Pulaski government route for permits, inspections, code, and property-safety questions within town limits. Confirm jurisdiction and current process before making a request.

County land-use, planning, zoning, building, and property-information pathway - Pulaski County; jurisdiction, permit, code, fee, and appeal rules apply; not emergency dispatch or private cleanup

Pulaski County Planning and Zoning

Pulaski County Planning and Zoning is the county route for land-use, zoning, planning, and related property questions outside town jurisdiction. Confirm the correct department and current requirements directly.

County public works, solid-waste, recycling, utility, and property-service information pathway - Pulaski County; service-area, hours, accepted-material, fee, and jurisdiction rules apply; not hazardous-emergency response

Pulaski County Public Works and Waste Services

Use the Pulaski County government route for current public-works, solid-waste, recycling, and utility-service questions. Confirm the correct service area, hours, accepted materials, and fees before traveling.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local benefits, SNAP, Medicaid, TANF, energy, adult, child, and family-services pathway - 53 Commerce Street, Pulaski; 540-980-7995; program, income, household, documentation, and appointment rules apply; not emergency dispatch

Pulaski County Department of Social Services

Pulaski County Social Services is a local starting point for public benefits, family services, adult services, child services, and referrals. Ask about current eligibility, required documents, and the right intake route.

Online benefits screening and application pathway for SNAP, Medicaid, TANF, energy assistance, and related programs - Virginia, including Pulaski County; income, household, documentation, and program rules apply; not emergency dispatch

Virginia CommonHelp

CommonHelp is Virginia's online route to screen and apply for several public-benefit programs. Confirm current program rules and contact Pulaski County Social Services if online access is difficult.

Coordinated-entry and housing-crisis assessment pathway - Pulaski County and the New River Valley; assessment, eligibility, referral, program, and capacity rules apply; not emergency dispatch or guaranteed housing

New River Valley Housing Partnership

New River Valley Housing Partnership operates a coordinated assessment system for people who need housing assistance in Pulaski County and the New River Valley. Use the current intake route and confirm availability directly.

Statewide rental and housing-search pathway - Virginia, including Pulaski County; landlord, availability, income, application, deposit, and screening rules apply; not emergency shelter or guaranteed placement

Virginia Housing Search

Virginia Housing Search can help identify rental and affordable-housing listings. Confirm current availability, accessibility, application requirements, deposits, and screening rules directly with each property.

State housing, community-development, weatherization, homelessness, and housing-stability information pathway - Virginia, including Pulaski County; program, income, locality, and application rules vary; not emergency dispatch

Virginia Department of Housing and Community Development

Virginia DHCD provides state housing and community-development information, including pathways that may support housing stability and energy efficiency. Confirm current local programs and eligibility directly.

Local food, emergency assistance, housing, homelessness, energy, Head Start, tax-preparation, and family-support pathway - Pulaski County; 412 Jefferson Avenue North, Pulaski; 540-994-9334; intake, funds, documentation, and capacity rules apply; not emergency dispatch

New River Community Action

New River Community Action serves Pulaski County with food pantry, emergency assistance, housing, utility, homelessness, family, and other practical pathways. Call to confirm current funds, intake, documentation, and appointments.

Aging, meals, medical transportation, caregiver, respite, and independence pathway - Pulaski County and the New River Valley; age, income, household, and service-area rules vary; not emergency dispatch

New River Valley Senior Services

New River Valley Senior Services provides meals, medical transportation, Medride, and other support for older adults and caregivers. Confirm current eligibility, cost, and availability through the agency's caseworkers.

Public and demand-response transportation pathway - Pulaski, Dublin, Fairlawn, and Pulaski County; route, reservation, accessibility, fare, and service-area rules apply; not emergency transport

Pulaski Area Transit

Pulaski Area Transit provides local and demand-response transportation, including town trips and service to parts of Pulaski County. Confirm current routes, reservations, accessibility, and fares directly.

Food pantry and practical food-support pathway - 412 Jefferson Avenue North, Pulaski; call for current eligibility, hours, documents, and capacity; no fee stated; not emergency dispatch

New River Community Action Food Pantry

New River Community Action offers monthly food pantry support and may arrange food, diapers, supplies, or food cards. Confirm current service-area, hours, and pickup or delivery process directly.

Local food-box, produce, family-support, and care-sharing pathway - 249 Dora Highway, Pulaski; distribution schedule, ID, capacity, and program rules apply; not emergency dispatch

City of Refuge Pulaski

City of Refuge Pulaski provides food-box and produce distribution and connects child-serving professionals with local care-sharing support. Confirm current distribution schedules and requirements before traveling.

Free prepared-meal and food-support pathway - Pulaski; current meal schedule, eligibility, and capacity should be confirmed; not emergency dispatch or guaranteed grocery delivery

Pulaski Daily Bread

Pulaski Daily Bread is a local prepared-meal pathway listed in current regional food directories. Confirm the current location, weekday meal hours, grocery availability, and accessibility directly.

Local library, information, technology, learning, and community-connection pathway - 60 West Third Street, Pulaski; card, equipment, program, accessibility, and schedule rules apply; not emergency dispatch

Pulaski County Public Library System

Pulaski County Public Library System offers information access, technology, learning, and community programs in Pulaski and Dublin. Confirm current hours, card requirements, equipment availability, and program schedules directly.

Public-school, student-support, family, special-education, school-social-work, and school-meal pathway - Pulaski County; enrollment, transportation, student, disability, and service rules apply; not emergency dispatch or adult clinical care

Pulaski County Public Schools

Pulaski County Public Schools can help families identify enrollment, counselors, special-education supports, family resources, school meals, and current attendance or transportation procedures.

Free civil-legal information and possible representation pathway - Southwest Virginia, including Pulaski County; income, case-type, conflict, and capacity rules apply; not emergency dispatch or a guaranteed attorney

Southwest Virginia Legal Aid Society

Southwest Virginia Legal Aid serves eligible low-income residents with civil-legal problems such as housing, public benefits, utilities, consumer, family, and safety-related issues. Confirm current centralized intake and eligibility directly.

Older-adult legal-information and referral pathway - Pulaski and the New River Valley; generally for people age 60 and older; contribution, intake, case-type, and referral rules apply; not emergency dispatch or a guaranteed attorney

New River Valley Agency on Aging Legal Services

New River Valley Senior Services can help older adults and caregivers identify legal-information and referral options, including possible referral to Southwest Virginia Legal Aid. Confirm age, intake, and current service details.

Statewide civil-legal screening and information pathway - Virginia, including Pulaski County; intake, income, case-type, conflict, and capacity rules apply; not emergency dispatch or a guaranteed attorney

Virginia Legal Aid

Virginia Legal Aid provides a statewide starting point for civil-legal screening and information. Ask whether the issue is within scope and whether a local referral is available.

Federal Social Security, SSI, Medicare, disability, and benefits-information pathway - nationwide, serving Pulaski County; federal eligibility, identity, appointment, and documentation rules apply; not emergency dispatch

Social Security Administration

Use the Social Security Administration for Social Security, SSI, Medicare, disability, representative-payee, and related federal-benefit questions. Confirm current online and phone options directly.

State aging, disability, independent-living, vocational-rehabilitation, and caregiver information pathway - Virginia, including Pulaski County; program, age, disability, employment, and referral rules vary; not emergency dispatch

Virginia Department for Aging and Rehabilitative Services

Virginia DARS provides information for older adults, people with disabilities, caregivers, and people seeking vocational rehabilitation. Confirm the correct regional referral and current eligibility directly.

Veteran and family benefits, claims, healthcare-navigation, and referral pathway - Virginia, including Pulaski County; veteran status, service records, benefit, and appointment rules apply; not emergency dispatch

Virginia Department of Veterans Services

Virginia Department of Veterans Services can help eligible veterans and families with claims, benefits, healthcare navigation, transportation, and referrals. Confirm current local access and appointment options.

Workforce, employment, training, disability, and supportive-service pathway - Virginia, including Pulaski County; eligibility, program, appointment, and funding rules vary; not emergency dispatch or guaranteed employment

Virginia Career Works

Virginia Career Works provides employment, training, and workforce-navigation resources that may support household stability. Confirm the nearest current access point, eligibility, and available programs.

Local education, family, food, agriculture, home, and practical-information pathway - Pulaski County; program, schedule, enrollment, and cost rules vary; not emergency dispatch or clinical care

Virginia Cooperative Extension - Pulaski County

Virginia Cooperative Extension provides local educational and practical information. Ask about current family, food, home, agriculture, and community programs serving Pulaski County.

Municipal utilities, public works, permits, code, recreation, taxes, community requests, and town-service information pathway - Town of Pulaski; town jurisdiction, service-area, fee, and code rules apply; not emergency dispatch or private cleanup

Town of Pulaski Government

The Town of Pulaski provides the municipal route for utilities, public works, permits, code, recreation, taxes, and other town services. Confirm town jurisdiction before making a property or service request.

County administration, courts, elections, public safety, social services, planning, public works, and county-service information pathway - Pulaski County; department, jurisdiction, appointment, and fee rules apply; not emergency dispatch

Pulaski County Government

Pulaski County government is the central route for county departments, courts, elections, public safety, social services, planning, public works, and administrative questions. Confirm the correct department before making a request.

Circuit, general district, and juvenile and domestic-relations court information pathway - Pulaski County; filing, service, fee, scheduling, and legal-representation rules apply; not emergency dispatch or legal advice

Pulaski County Courts

Pulaski County's court pages provide current locations, phone numbers, filing, payment, and case-information pathways. Confirm the correct court and consider legal-aid screening for advice.

County and regional water, wastewater, billing, and utility-service information pathway - Pulaski County; service-area, account, billing, outage, and authority rules apply; not emergency dispatch; call 911 for active utility danger

Pulaski County Water and Sewer

Use Pulaski County government and its public-service authorities for water, wastewater, billing, and utility questions. Confirm the correct service area, account route, and current outage process directly.

Utility-bill assistance, energy-efficiency, and customer-support pathway - Appalachian Power service area, including parts of Virginia; income, account, program, and enrollment rules apply; not emergency dispatch

Appalachian Power Assistance Programs

Appalachian Power publishes current Virginia customer-assistance and energy-efficiency information. Confirm whether the property and account qualify and ask Pulaski County Social Services about related energy-assistance programs.

State-road, right-of-way, access, traffic, and roadway-safety information pathway - Virginia, including Pulaski County; state, county, and town jurisdiction rules apply; call 911 for an immediate roadway danger; not private property cleanup

Virginia Department of Transportation

VDOT provides the state route for roadway, right-of-way, access, and traffic-safety questions. Confirm whether an issue belongs to VDOT, Pulaski County, or the Town of Pulaski before submitting a request.

Local voter-registration and election-information pathway - Pulaski County; registration, identity, residency, deadlines, and voting rules apply; not emergency dispatch

Pulaski County Registrar and Elections

Pulaski County's registrar provides current voter-registration, election, absentee, and ballot-information pathways. Confirm current deadlines and documentation requirements directly.

County recreation, parks, facilities, activities, and community-connection pathway - Pulaski County; program, age, schedule, accessibility, membership, and fee rules apply; not emergency dispatch or clinical care

Pulaski County Parks and Recreation

Pulaski County provides parks, recreation, wellness, and community-connection programs, including the developing county Sportsplex. Confirm current programs, facilities, schedules, accessibility, and fees.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Pulaski, Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight