A Hoarding Alliance local resource guide

Hoarding support in Provo, Utah.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in Utah County.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to know the perfect next step.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Provo, Utah County, and other communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988 or Wasatch Behavioral Health at (801) 852-2131. For resource navigation, call 211.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Free statewide resource navigation for housing, food, utilities, health, legal, transportation, and human services - Utah; hours, eligibility, and capacity vary

Utah 211

Utah 211 connects people with local housing, shelter, food, utility, health, transportation, benefits, legal, and crisis resources. Use it when you are unsure which program fits, then confirm the provider’s current hours, scope, privacy, eligibility, and availability directly.

County stability and housing-navigation pathway, including ICAN, temporary rental assistance, and winter warming coordination - Utah County; eligibility and funding rules apply

Utah County Human Services

Utah County Human Services describes ICAN, a Housing Stability Program for families at risk of or experiencing homelessness, and Winter Task Force coordination. Ask what current program is open, what documentation is required, and whether the household should also call 211.

County resource navigation for food, housing, emergency help, senior meals, health, and substance-use support - Utah County; program rules vary

Utah County Health Department Community Assistance

The Utah County Health Department maintains a community-assistance page with Provo-area food, housing, emergency assistance, senior meal, health, and substance-use pathways. Use the page to orient yourself and confirm current intake, cost, documentation, and geographic limits with each program.

Peer-led mental-health support, family education, classes, and affiliate navigation - Utah County and statewide; schedules and registration vary

NAMI Utah and Utah County Affiliate

NAMI Utah offers classes, family support groups, connection groups, and resources, and identifies a Utah County affiliate. Ask about current Provo-area or online groups, registration, accessibility, and whether the family or individual pathway is the better fit; this is not crisis care or therapy.

Qualified-care and support search - national and telehealth options; providers self-report and payment rules vary

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can be searched for clinicians, support groups, organizers, and programs that indicate an interest in hoarding-related care. Ask about experience, licensure, fees, insurance, wait time, privacy, and whether home-based or telehealth work fits.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve protective services, crisis response, city or county code, shelter, victim advocacy, behavioral-health support, or emergency dispatch.

Immediate danger and emergency dispatch - Provo and Utah County; use for fire, medical emergency, violence, or immediate threat

911 Emergency Services

Call 911 when there is immediate danger, fire, a medical emergency, violence, or a threat that cannot wait for a scheduled service. Emergency dispatch is not a hoarding-support program, counseling service, or cleanup provider.

24/7 free and confidential behavioral-health crisis support - United States; call or text 988, or use 911 for immediate danger

988 Suicide and Crisis Lifeline

Utah crisis guidance identifies 988 as a 24/7 behavioral-health crisis pathway for people and families. It is not emergency dispatch, licensed therapy, or a cleanup service; call 911 for immediate danger, fire, or a medical emergency.

24/7 walk-in crisis assessment, stabilization, and outreach for adults in Utah and Wasatch Counties - Provo; clinical assessment and program rules apply

Wasatch Behavioral Health Crisis Receiving and Outreach Center

Wasatch Behavioral Health lists a Receiving and Outreach Center at 1175 East 300 North in Provo that is open 24 hours a day, seven days a week. Ask about current access, transport, age, clinical fit, and follow-up; use 911 for immediate danger.

Short-term stabilization pathway for eligible adults, including Medicaid clients in the local system - Provo; referral, assessment, and coverage rules apply

Wasatch Behavioral Health Crisis Residential Support

Wasatch Behavioral Health describes Crisis Residential Support as a stabilization program that can help eligible people avoid higher levels of care and connect with longer-term supports. Ask about current referral steps, coverage, length of stay, and whether the Receiving Center should be the first contact.

24/7 short-term voluntary crisis facility for youth ages 10-17 - Provo; youth safety and intake rules apply

Vantage Point

Wasatch Behavioral Health describes Vantage Point as a short-term voluntary crisis facility for youth ages 10 to 17 facing family conflict, runaway risk, serious emotional distress, or related challenges. Walk-ins are accepted, but call ahead when possible; this is not an adult service or general hoarding program.

Protective-services reporting for vulnerable adults involving abuse, neglect, self-neglect, or exploitation - Utah; emergency, age, vulnerability, and investigative rules apply

Utah Adult Protective Services

Utah Adult Protective Services identifies self-neglect as a situation in which a vulnerable adult cannot provide basic necessities because of a mental or physical impairment. Call 911 for an emergency; otherwise call APS or use the online report, understanding that this is an investigation and protection pathway, not a general cleanup referral.

County public-health, environmental-health, substance-use, suicide-prevention, WIC, and senior-support contacts - Utah County; jurisdiction and program rules apply

Utah County Health Department

The Utah County Health Department’s Provo office connects residents to public-health, environmental-health, substance-use and suicide-prevention, WIC, senior-volunteer, and other county services. It is not emergency dispatch or a hoarding-response team; call 911 for immediate danger.

Free one-stop legal and referral support for domestic violence, sexual assault, stalking, child abuse, and elder abuse - Provo; survivor-intake and safety rules apply

Utah County Family Justice Center

The Utah County Family Justice Center provides crisis intervention, victim advocacy, legal advice on family, elder, and tenant law, and community referrals. This is a violence and victim-safety pathway rather than general hoarding support; call 911 for immediate danger.

Statewide domestic-violence advocacy and local-service navigation - Utah; emergency shelter and advocate availability vary

Utah Domestic Violence Coalition

The Utah Domestic Violence Coalition can help identify domestic-violence advocacy and safety resources across Utah. Ask about confidential contact options, emergency shelter, transportation, accessibility, and the safest way to communicate; use 911 for immediate danger.

County building, planning, zoning, and fire-marshal contacts for unincorporated Utah County - county jurisdiction; inspection and correction rules apply

Utah County Code and Property Safety Contacts

Utah County Community Development lists building, planning, zoning, and fire-marshal contacts for county-jurisdiction concerns. Confirm whether the property is inside Provo city limits or unincorporated county before using this pathway; a code contact is not a cleanup or support service.

People and practical help

Housing, shelter, food, legal help, health, and ongoing support

These listings connect Provo and Utah County residents with county-seat government, housing, homelessness navigation, food, legal and victim support, health care, aging services, peer support, benefits, disposal, organizing, and community resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Meals, day services, showers, laundry, hygiene, clothing, case management, medical and dental care, and housing - Provo and Utah County; intake and housing capacity vary

Food and Care Coalition

Food and Care Coalition provides a Provo resource center for people experiencing homelessness or food insecurity, including meals, day services, case management, medical and dental care, job readiness, and housing pathways. Its meals are open to people in need, while housing and other services require assessment; confirm current access before relying on placement.

Transitional housing and permanent supportive housing with case management - Provo; assessment, eligibility, agreement, and capacity rules apply

Food and Care Coalition Housing

The Coalition describes furnished transitional housing and permanent supportive housing at Candlelight Villas, with case management and partner services. Ask about current openings, eligibility, required participation, documentation, and whether a household’s needs fit this housing pathway.

Food pantry, emergency assistance, housing stability, homebuyer education, and financial-literacy pathways - Provo and Utah County; intake and eligibility apply

Community Action Services and Food Bank

Utah County lists Community Action Services as a Provo resource for food pantry access, emergency assistance, homebuyer education, financial literacy, and related stability programs. A caseworker assessment and intake may be required; ask about current funding, documents, and whether assistance is available for the specific housing or utility concern.

Public housing, Housing Choice Voucher, and low-income housing pathways - Provo; waitlists, income, disability, age, and program rules apply

Provo City Housing Authority and Utah Regional Housing

Provo City Housing Authority describes public housing, Section 8 Housing Choice Vouchers, and other low- and moderate-income housing programs for elderly people, people with disabilities, and families. Participants typically pay a share of adjusted income, but waitlists and eligibility change; confirm directly.

City housing and neighborhood-stability programs, including HOME-ARP, emergency home repair, and home-safety upgrade assistance - Provo city limits; income, ownership, and funding rules apply

Provo City Community Programs

Provo City lists community programs connected to housing stability, HOME-ARP services, emergency home repair, neighborhood revitalization, and a loan-to-grant egress-window program for qualifying low-income owner-occupants. Ask what is currently open and whether the property and household meet the program rules.

City hub for emergency home repair, down-payment assistance, home-safety upgrades, and community programs - Provo; program availability and eligibility vary

Provo City Assistance and Resources

Provo’s assistance hub brings together city pathways that may help with home safety, emergency repairs, housing stability, and neighborhood conditions. These are targeted programs rather than a general hoarding-cleanup fund; confirm current funding, ownership, income, and application requirements.

Area Agency on Aging information, referrals, caregiver support, meals, transportation, and senior services - Utah County and regional area; age and program rules apply

Mountainland Association of Governments Aging and Family Services

MAG serves as the Area Agency on Aging for Utah, Wasatch, and Summit counties and lists senior information, referrals, caregiver support, meals, transportation, and related services. Call the senior helpline to identify the right Utah County program and confirm age, cost, and availability.

Senior center, meals, activities, and local aging connection - Provo; age, schedule, suggested donation, and accessibility rules apply

Provo Senior Citizens Center

MAG’s senior resources identify the Provo Senior Citizens Center as a local connection for older adults, including congregate meals and senior programming. Call ahead for current hours, meal schedules, transportation, accessibility, and whether a caregiver or family supporter can participate.

Civil legal help for qualifying low-income Utah residents, including housing and benefits matters - Utah; income, case, and intake rules apply

Utah Legal Services

Utah Legal Services offers civil legal assistance and lists a Provo service location. Ask about current intake, income eligibility, housing or benefits scope, language access, conflicts, and whether the situation qualifies for advice or representation; legal aid is not emergency dispatch or cleanup.

County guide for food, housing, mental health, translation, legal, employment, and family services - Utah County; listings and program rules change

Utah County Community Resources Guide

The Utah County Health Department’s community-resources guide collects local food, housing, mental-health, translation, employment, family, and protective-services contacts. Use it as a starting map rather than a guarantee, and confirm each program’s current number, hours, cost, eligibility, and intake process.

City pathway for junk, trash, weeds, over-occupancy, property maintenance, and basic health and safety concerns - Provo city limits; jurisdiction and correction rules apply

Provo City Code Compliance

Provo City Code Compliance handles local concerns involving property use and maintenance, junk storage, over-occupancy, and related health and safety issues. Confirm city jurisdiction and the least disruptive process; reporting a violation is not a guaranteed cleanup, relocation, or support response.

City trash, recycling, special collection, and disposal guidance - Provo city limits; schedules, item limits, and disposal rules apply

Provo City Trash and Recycling

Provo’s trash and recycling guidance can help with disposal logistics after a person-centered plan is made. Confirm residency, pickup schedule, collection limits, special-waste rules, and whether an item must go to the South Utah Valley Solid Waste District rather than curbside collection.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, and safety rules apply

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in Provo or Utah County.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Provo, the county seat of Utah County, and includes city, countywide, regional, statewide, national, nonprofit, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight