24/7 behavioral-health crisis response - Rhode Island adults 18+; walk-in and phone support
BH Link
BH Link is a 24/7 community-based facility where clinicians connect Rhode Island adults 18 and older with immediate stabilizing behavioral-health services and longer-term recovery supports. It is at 975 Waterman Avenue in East Providence. Call or text 988, or call 401-414-5465; call 911 for immediate medical danger, fire, or a life-threatening emergency.
Behavioral-health crisis - Rhode Island and nationwide; free, confidential, 24/7
988 Suicide and Crisis Lifeline
Call, text, or chat with 988 for emotional distress, mental-health, or substance-use crisis support. Counselors can listen, help with safety planning, and connect people to local services. This is not a hoarding-specific cleanup or housing line; call 911 for a medical emergency, fire, or immediate threat to life.
Adult protective services - Rhode Island; self-neglect and vulnerability concerns
Rhode Island Office of Healthy Aging Protective Services
Rhode Island’s Office of Healthy Aging identifies cluttered, filthy, or seriously disordered living conditions as possible self-neglect concerns when an older adult cannot meet essential needs. Protective Services can assess and connect people to supports, but it is not a routine cleanup service. Ask about the person’s rights, choices, and the least intrusive next step.
Housing safety and code concerns - City of Providence; non-emergency complaint process
Providence Housing Code Enforcement
Providence 311 explains how to report housing-code violations so the City can assess minimum health and safety conditions. This is an enforcement pathway, not a consent-based support or cleanup program. When safety allows, consider starting with a person-centered conversation and ask the City about process, deadlines, accommodations, and possible consequences.
Housing problem-solving and shelter navigation - Rhode Island; eligibility and capacity vary
Rhode Island Executive Office of Housing Regional Access Points
The Rhode Island Executive Office of Housing lists Regional Access Points and shelters for people experiencing homelessness or housing instability. Providence’s Crossroads RAP can provide housing problem-solving, assessments, referrals, documentation help, and transportation support. This is not a guarantee of shelter, rental assistance, or placement.
Housing, shelter, and case management - Providence and statewide; intake and capacity vary
Crossroads Rhode Island Housing and Services
Crossroads Rhode Island provides basic-needs support, case management, emergency shelter, housing, and employment services. It operates housing and shelter programs for individuals and families experiencing homelessness or housing instability. Contact the organization or a Regional Access Point to confirm eligibility, availability, and the right entry point.
Public housing and rental assistance - Providence; income, household, and waitlist rules apply
Providence Housing Authority
The Providence Housing Authority provides public housing, project-based assistance, and Housing Choice Voucher pathways for eligible households, including older adults and people with disabilities. The PHA says its Section 8 waitlist remains open through the statewide process, but openings and eligibility can change. Confirm current application rules, reasonable accommodations, and waitlist status directly.
State housing assistance - Rhode Island; rental, voucher, homeowner, and repair pathways vary
RIHousing
RIHousing connects Rhode Islanders with rental assistance, voucher and project-based programs, homeowner assistance, community lending, and housing resources. Use it when hoarding concerns overlap with housing instability, repairs, affordability, or relocation. Confirm current eligibility, funding, waitlists, and whether the address fits the program.