A Hoarding Alliance local resource guide

Hoarding support in Port Townsend, Washington.

If clutter or belongings are making home harder to use, you deserve support without shame. Begin with one concern—like a clear path, a safe kitchen, or making an appointment—without agreeing to a cleanout.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Start with a conversation, not a cleanout

You can choose what matters most and what you are ready to try. Fight the Blight is the nonprofit first-conversation and virtual peer-group front door. The local listings cover safety, care, housing, food, benefits, transit, and practical needs. No hoarding-specialty clinician or hoarding-specific cleanout provider was verified in the sources reviewed; ask directly about experience, consent, scope, cost, and availability.

For immediate danger

For immediate danger, fire, serious injury, or an urgent medical emergency, call 911. For emotional distress or behavioral-health crisis support, call or text 988 or call Jefferson County’s 24/7 behavioral-health crisis line at 1-888-910-0416. Crisis lines are not emergency dispatch; call 911 for immediate danger.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: free information and referral for health and human services; geography: statewide, including Jefferson County; cost/eligibility: free navigation—confirm the current way to connect and any program rules; emergency limit: not dispatch, a guaranteed placement, or direct financial assistance | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Washington 2-1-1

Use 2-1-1 to look for food, housing, utilities, health care, behavioral-health support, and other local services. A referral does not guarantee that a program has openings or funds.

Role: private-pay hoarding support and organizing services; geography: ask whether the service you want is available in Washington; cost/eligibility: private-pay—request current rates and scope before scheduling; emergency limit: not emergency response or clinical treatment | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

The Peer Tree

The Peer Tree offers private-pay support for people affected by hoarding and for friends or family. Ask about the specific service, fit, travel or remote options, consent, and total cost before making a plan.

Role: digital peer support and self-guided tools; geography: online—confirm account and feature availability; cost/eligibility: review current terms before use; emergency limit: peer support, not therapy, crisis response, or emergency support | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Unburied

Unburied is a digital peer-support space for people affected by hoarding and clutter, including supporters. It is not therapy or emergency support and does not replace local care or crisis services.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: immediate emergency response; geography: Port Townsend and Jefferson County; cost/eligibility: call when needed—any resulting medical or service charges are separate; emergency limit: use for imminent danger, fire, serious injury, urgent medical needs, or another life-threatening emergency | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

911 Emergency Services

Call 911 for an immediate threat to life or safety, a fire, serious injury, or urgent medical emergency. This guide cannot assess conditions inside a home or replace emergency responders.

Role: emotional distress and behavioral-health crisis support; geography: United States, including Jefferson County; cost/eligibility: free call, text, or chat, available 24/7; emergency limit: not emergency dispatch, medical treatment, or a housing placement—call 911 for immediate danger | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

988 Suicide & Crisis Lifeline

Call or text 988, or use the online chat, when you or someone you care about needs emotional-distress, mental-health, or substance-use crisis support.

Role: behavioral-health crisis support and referral; geography: Jefferson County—confirm the right local access point for your address; cost/eligibility: Discovery Behavioral Healthcare describes its crisis services as free for East Jefferson County residents; emergency limit: not 911 dispatch or a substitute for emergency medical care | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson County Behavioral-Health Crisis Line

The crisis line is listed as available 24/7. Discovery Behavioral Healthcare describes free crisis services for East Jefferson County residents; call to confirm the best service and location for your situation. Call 911 for immediate danger.

Role: confidential support and advocacy for survivors of domestic violence, sexual assault, and crime; geography: Jefferson County; cost/eligibility: listed survivor services are free—ask about current options; emergency limit: call 911 for immediate danger; this is not a general behavioral-health crisis line | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Dove House — 24/7 Support Line

Dove House provides support for people affected by domestic violence, sexual assault, and crime. Call its 24/7 line to ask about safety planning, advocacy, or available services. You do not need this resource for a hoarding concern unless survivor support is relevant.

Role: intake and screening for suspected abuse, abandonment, neglect, exploitation, or self-neglect involving a vulnerable adult; geography: Washington State, including Jefferson County; cost/eligibility: report suspected concerns—APS screens for program criteria; emergency limit: call 911 if the person is in immediate danger | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Washington Adult Protective Services

Washington DSHS accepts reports of concerns involving vulnerable adults, including self-neglect. You do not need proof to report a concern. APS screens reports and may follow up; it is not an emergency dispatch or cleanup service.

Role: housing navigation, coordinated entry, and shelter-program information; geography: Jefferson County; cost/eligibility: screening, program criteria, and openings vary—confirm current availability; emergency limit: not emergency dispatch or a guaranteed bed or placement | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

OlyCAP — Jefferson County Housing Access

OlyCAP lists Jefferson County shelter and housing programs and a coordinated-entry pathway. Call before traveling to ask about current intake, eligibility, openings, and what to do if there is no immediate space.

Role: hospital emergency department for urgent medical evaluation; geography: Port Townsend; cost/eligibility: emergency care may result in charges—ask about billing and financial assistance; emergency limit: call 911 for immediate danger or when emergency transport is needed | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson Healthcare Emergency Department

Jefferson Healthcare operates the local hospital and emergency department. For an urgent medical condition, use emergency care; call 911 if a person cannot safely get there or faces immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: qualified behavioral-health care integrated with primary care; geography: Jefferson Healthcare clinic patients in Jefferson County; cost/eligibility: ask a primary-care provider about referral, insurance, fees, and availability; emergency limit: not crisis dispatch—use 988 or 911 as appropriate | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson Healthcare Behavioral Health

Jefferson Healthcare describes behavioral-health specialists working with primary-care teams, with clinic or virtual visits. A primary-care referral is needed; ask your clinic whether the service fits and what it may cost.

Role: county public-health and family-health appointments; geography: Port Townsend clinic, with some programs serving county residents; cost/eligibility: services and eligibility vary—call about the specific service, fees, and appointment; emergency limit: not emergency or behavioral-crisis care | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson County Public Health Clinic

The clinic lists family-planning, STI, immunization, WIC, and other public-health services. Call to confirm the service you need, appointment availability, eligibility, and any charges before visiting.

Role: nutrition and food-benefit support for eligible pregnant or postpartum people, infants, and young children; geography: Jefferson County; cost/eligibility: income and program rules apply—call for screening and appointment; emergency limit: not same-day food distribution or crisis care | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson County WIC

The county lists WIC appointments through its Port Townsend clinic. Ask about current eligibility, appointment options, documents, language access, and whether a walk-in can be served.

Role: applications and information for food, cash, and other public benefits; geography: Port Townsend branch serving its designated service area; cost/eligibility: each benefit has program rules—confirm eligibility and required documents; emergency limit: an application is not immediate food, shelter, or emergency cash | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Washington DSHS Community Services Office

The Port Townsend office is a local route to ask about Washington food and cash assistance and application support. Confirm the current service area, office access, documents, and online or phone options before traveling.

Role: long-term-services and support navigation for older adults and people with disabilities; geography: Port Townsend office—confirm coverage for your address; cost/eligibility: assessment and program eligibility rules apply; emergency limit: not emergency response or a guaranteed in-home service | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

DSHS Home and Community Services — Port Townsend

Washington DSHS describes this office as a place to ask about assessment, long-term services, and options for older adults or people with disabilities. Call to confirm office access, eligibility, and the right program.

Role: affordable rental housing, tenant-based assistance, and housing-program information; geography: Jefferson and Clallam Counties; cost/eligibility: income, household, application, and waitlist rules apply—confirm current status; emergency limit: not emergency shelter or immediate placement | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Peninsula Housing Authority

The county describes Peninsula Housing Authority programs for low-income residents, older adults, and people with disabilities. Ask whether applications or waitlists are open and what locations and eligibility rules apply.

Role: housing and rental-assistance program information; geography: selected programs serve Jefferson County; cost/eligibility: program-specific income, referral, and funding rules apply—confirm current intake and funds; emergency limit: not a guaranteed rent payment or immediate shelter | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

OlyCAP Rental Assistance

OlyCAP lists several rental-assistance pathways with different requirements. Call to learn which program, if any, fits your situation and whether it is currently accepting applications; funding can change.

Role: energy-bill assistance and weatherization information; geography: Jefferson and Clallam Counties; cost/eligibility: income, household, utility, and funding rules apply—confirm current openings; emergency limit: not emergency utility repair or a guaranteed bill payment | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

OlyCAP Home and Energy Assistance

OlyCAP lists LIHEAP and weatherization programs for the area. Ask about application windows, eligibility, current demand, and what to do if service is urgent; a listing does not mean funds are available.

Role: income-based discount information for eligible city utility customers; geography: accounts served by City of Port Townsend utilities; cost/eligibility: income and service-address rules apply—confirm the application and processing status; emergency limit: not shutoff protection or immediate utility repair | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

City of Port Townsend Utility Discounts

The City lists income-based discounts on eligible utility base rates. Check whether your address and account qualify and ask about current application processing; the City page notes processing delays during a high volume of applications.

Role: community food distribution; geography: Port Townsend distribution site; cost/eligibility: the organization says food is offered to anyone in need—confirm current distribution times and holiday changes; emergency limit: not emergency shelter, medical care, or crisis response | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson County Food Bank Association — Port Townsend

The Association posts current Port Townsend distribution information at 1925 Blaine Street. Check its current schedule before traveling because hours and arrangements can change.

Role: community peer support and recovery-oriented connection; geography: Jefferson County; cost/eligibility: ask about current membership, orientation, and program availability; emergency limit: peer community—not therapy, medical treatment, crisis dispatch, or hoarding-specific care | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Recovery Cafe Jefferson County

Recovery Cafe Jefferson County describes peer support and recovery circles. Ask whether an orientation or group is currently scheduled and whether its recovery focus fits what you are looking for; it is not a hoarding-specific service.

Role: mental-health peer support and education information; geography: Jefferson County; cost/eligibility: the chapter describes free peer-led support, but confirm whether a group is currently meeting; emergency limit: not therapy, crisis response, or emergency dispatch | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

NAMI Jefferson County

NAMI Jefferson County’s Connection page describes peer-led support for adults with lived experience. Its calendar showed no upcoming events when reviewed, so ask the chapter whether a meeting is currently scheduled before planning to attend.

Role: public transportation; geography: Jefferson County routes with regional connections; cost/eligibility: Jefferson Transit states all fixed routes are zero-fare—check current routes, schedules, service alerts, and accessibility; emergency limit: not medical transport or a guaranteed ride | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson Transit — Fixed-Route Buses

Jefferson Transit says all of its fixed routes are zero-fare. Use the current trip planner or call with the origin, destination, date, and time to confirm whether a route works for your appointment.

Role: reservation-based ADA paratransit; geography: eligible trips within the published Jefferson County service area; cost/eligibility: application and functional eligibility determination required—confirm current fare and trip space; emergency limit: not emergency or same-day guaranteed transportation | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson Transit Dial-A-Ride

The service is for people whose disability or health condition prevents them from using fixed routes; a diagnosis alone does not automatically qualify. The service area generally extends three-quarters of a mile beyond fixed routes. Apply and reserve trips in advance.

Role: self-haul garbage and recycling drop-off; geography: 325 County Landfill Road, Port Townsend; cost/eligibility: fees are by weight with a published $20 minimum—check accepted items and payment methods; emergency limit: not curbside pickup, in-home cleanout, or a service that unloads for you | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson County Solid Waste Transfer Station

The County lists Tuesday–Saturday operating hours and requires visitors to unload their own material. Confirm holiday closures, material rules, current fees, vehicle needs, and whether you can safely unload before going.

Role: city waste-collection and recycling information; geography: addresses within the City’s service area; cost/eligibility: service and low-income discount rules depend on address and account—confirm bulky-item arrangements and fees; emergency limit: not a home cleanout crew or hazardous-materials response | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

City of Port Townsend Garbage and Recycling

The City directs residents to its current garbage, recycling, and bulky-item information. Service boundaries and collection arrangements differ by address; confirm the provider, accepted items, costs, and any discount before scheduling.

Role: public computer and internet access; geography: Port Townsend library; cost/eligibility: confirm current hours, session limits, and card or guest-use requirements; emergency limit: not a benefits caseworker, crisis service, or private place for sensitive calls | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Port Townsend Public Library — Public Computers

The library describes public computer and Wi-Fi access. Check current hours and use rules; protect personal information when using a shared device and ask staff about available privacy options.

Role: informal help with technology and public-library resources; geography: Port Townsend library; cost/eligibility: ask whether current drop-in or appointment help is available; emergency limit: not device repair, crisis support, or professional advice | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Port Townsend Library Technology Help

The library posts options for technology help. Confirm the current day, format, and whether staff can help with your device or task before making a trip.

Role: civil legal-aid screening and referrals; geography: eligible Washington residents, including Jefferson County; cost/eligibility: income, case type, and capacity screening apply—confirm whether the issue is in scope; emergency limit: not emergency shelter, law enforcement, or guaranteed representation | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Northwest Justice Project — Get Legal Help

Northwest Justice Project provides screening for free civil legal help. Call the CLEAR line to ask whether your issue and circumstances qualify; criminal cases and some matters may be outside scope.

Role: county resource-navigation starting point; geography: Jefferson County; cost/eligibility: listed programs set their own eligibility and cost—confirm directly; emergency limit: directory only, not emergency dispatch or guaranteed services | Each listing identifies its role, geography, cost or eligibility, and emergency limits. Hours, openings, funding, and service details can change; confirm directly before traveling or relying on a service.

Jefferson County Community Resources Directory

The County’s community-resources page links residents to local services, including safety and advocacy resources. Use it to identify a possible contact, then verify the program’s current scope, eligibility, and availability.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Port Townsend, Washington, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight