A Hoarding Alliance local resource guide
You deserve support that begins with what matters to you. A small question or one manageable next step is enough to start.
Start here - Fight the Blight
Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from Point Pleasant or elsewhere. The Peer Tree is a separate private-pay pathway; confirm scope, service area, availability, and fees. Unburied is a digital peer-support pathway, not therapy or emergency support. Local listings are independent options, not endorsements; confirm access, eligibility, cost, and fit directly.
For immediate danger, fire, rescue, or urgent medical response, call 911. For emotional distress or a behavioral-health crisis, call or text 988, or contact Prestera's 24/7 crisis line. For domestic-violence support, use a safe device and contact method. Routine office numbers and referrals are not emergency dispatch.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
A separate private-pay pathway for hoarding-related support. Ask directly about scope, location, availability, travel, and current fees before making plans. Distinct from Fight the Blight's nonprofit programming and not emergency care.
Unburied is a digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It supports connection and ongoing peer support, not therapy, emergency response, or local case management.
WV 211 helps people look for current food, housing, utility, transportation, health, and family-service options. Call 211 or 1-833-848-9905, or text a ZIP code to 898-211. Options and eligibility vary; this is not emergency dispatch.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Call 911 for immediate danger, fire, rescue, or urgent medical response. Routine city and county office numbers listed elsewhere are not dispatch. If safe, explain what response would help and any access or mobility concerns.
Call or text 988, or use online chat, for emotional distress or a behavioral-health crisis. WV988 describes the Lifeline as free and confidential and routes callers to trained crisis counselors. It is not fire, medical, or law-enforcement dispatch; call 911 for immediate danger or urgent medical response.
Prestera lists a 24-hour, 7-day crisis line at 1-800-642-3434 and serves Mason County. Call for behavioral-health or substance-use crisis support. It is not fire or ambulance dispatch; call 911 for immediate danger or urgent medical needs. Ask about service scope, cost, and eligibility.
The West Virginia Coalition Against Domestic Violence lists Branches, Inc. as the licensed program serving Mason County and says licensed programs provide services free; the Mason County contact is 304-675-4968. Specific services and availability vary. If it is safe to do so, call to ask about confidential advocacy, safety planning, shelter access, and next steps. Digital communications may not be fully secure. Call 911 for immediate danger.
Rivers Health lists a 24-hour emergency and trauma center at 2520 Valley Drive in Point Pleasant. The hospital says it evaluates, stabilizes, and diagnoses trauma patients and may arrange transfer to a higher-level trauma center. This is emergency medical care, not routine behavioral-health intake; call 911 for an emergency. Ask the hospital about financial assistance and expected costs when appropriate.
West Virginia's Department of Human Services lists 1-800-352-6513 for reporting abuse or neglect around the clock. Use 911 for immediate danger or urgent medical response. This line is for reporting concerns, not general home-safety inspections or hoarding cleanup.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
Valley Health lists family medicine, behavioral health, pediatrics, and other outpatient services at 2501 Jackson Avenue, Point Pleasant. The site's Patient Info area describes patient discounts and insurance enrollment assistance; call to confirm which services are currently offered, appointment availability, accepted coverage, and any cost. For urgent emergencies, use 911 or an emergency department.
Prestera lists its Mason County office at 710 Viand Street, Point Pleasant, and services including outpatient care, medication management, substance-use support, primary care, and crisis response. The provider says it offers a sliding fee scale. Contact Prestera to confirm which program fits, current appointments, insurance, costs, and eligibility. Its crisis line is listed separately above; office scheduling is not emergency dispatch.
The West Virginia Department of Health lists the Mason County Health Department at 216 Fifth Street, Point Pleasant, phone 304-675-3050. The department lists public-health promotion, environmental health, immunization, epidemiology, HIV/STI, lead, and tuberculosis services. Its website indicates that some services require appointments and some permits have fees; call first to confirm current services, cost, and access. Not emergency care.
Rivers Health lists a seven-day urgent-care clinic at its Regional Health Center, 2520 Valley Drive, Point Pleasant. Posted hours are Monday–Friday 8 a.m.–6 p.m. and weekends 9 a.m.–3 p.m.; schedules can change, so call before travel. The provider describes this as care for non-emergency conditions. Use the emergency department or call 911 for urgent danger.
The state lists the Mason County DoHS office at 1406 Kanawha Street, Point Pleasant, phone 304-675-0880, weekdays 8:30 a.m.–5 p.m. Listed programs include SNAP, Medicaid, WVCHIP, child-care subsidies, low-income energy assistance, emergency assistance, adult protective services, and homeless services. Program rules and eligibility apply; call or use WV PATH to confirm what can be handled online and any current office procedures.
WV PATH is the state's online portal for applying for and managing public-assistance programs. Mason County DoHS lists SNAP, Medicaid, WVCHIP, child-care assistance, LIEAP, and other programs among its services. Submit an application or renewal through the state portal and contact the county office if you need help; an application does not guarantee eligibility or payment. Not emergency assistance dispatch.
The West Virginia WIC clinic directory lists the Mason County clinic at 701 22nd Street, Point Pleasant, phone 304-675-5279. Posted clinic days are Monday, Thursday, and Friday, 8 a.m.–4 p.m.; call to confirm hours, appointments, eligibility, and current services before travel. WIC is a nutrition program and not emergency food or medical care.
Community Connections identifies the Mason County Family Support Center at 624 Main Street, Point Pleasant, phone 304-812-5102. Its page lists parent-education classes, community events, GED assistance, safe youth activities, and pantries, and says services are free. Call before visiting to confirm current hours, pantry details, eligibility, and availability. It is not an emergency shelter or food-delivery guarantee.
The West Virginia Association of Family Resource Networks lists Mason County's network and links a 2026 resource directory and quick guide. The network says it connects families and local services. Use the current documents as a starting point, then contact each provider to verify details. Directory inclusion is not an endorsement or confirmation of current capacity.
The Housing Authority says it serves Mason County and provides public housing and Housing Choice Vouchers for income-eligible households, including older adults and people with disabilities. Contact its office at 404 Second Street, Point Pleasant, to confirm application procedures, whether lists are open, current eligibility, documents, and any changes to public access. No vacancy or placement is promised.
West Virginia's 2025 Department of Human Services homeless-services policy lists Southwestern Community Action Council as a contracted Mason County shelter provider in Point Pleasant and gives 304-781-0970. Call to confirm whether this remains the right intake contact, the current location, coordinated-entry steps, eligibility, safety/access needs, and bed availability. The guide does not promise shelter capacity. Call 911 for immediate danger.
Legal Aid of West Virginia accepts applications statewide by phone or online. Its current office directory says Huntington serves Mason County; most people must start through intake rather than visiting an office. The service is free for accepted clients, though court filing fees may apply. Call 866-255-4370; a hearing or deadline within 10 days should be disclosed when applying. It does not handle criminal cases.
Mason County Action Group lists the Gene Salem Senior Center at 101 Second Street in Point Pleasant and describes weekday meals, activities, Medicare SHIP counseling, home-delivered meals, and in-home programs. Home-delivered meals are described for eligible people age 60 and older who are homebound; in-home programs have separate rules, and some use a sliding fee. Call to confirm current access, eligibility, costs, and capacity. Not emergency response.
Mason County Action Group describes wheelchair-accessible assisted rides for eligible county residents age 60 and older, with medical trips prioritized and advance scheduling requested 48–72 hours ahead. Call to ask about mobility assistance, boundaries, openings, scheduling, and any charge. This program does not replace 911, ambulance service, or Medicaid NEMT.
The ADRC helps people explore long-term services, aging and disability supports, and options for remaining at home. Call 1-866-981-2372 and ask about Mason County programs, eligibility, and access needs. This is a navigator, not a local walk-in office, emergency service, or guarantee that a program has openings.
West Virginia's Bureau for Medical Services says eligible Medicaid and WVCHIP members can arrange non-emergency, non-ambulance rides to covered services through Modivcare. Call 1-844-549-8353 well ahead to confirm eligibility, authorization, scheduling, mobility needs, and the current ride process. This is not emergency transportation; call 911 when immediate response is needed.
West Virginia's Community Advancement and Development office lists Southwestern Community Action Council as the Weatherization provider for Mason County and gives 304-781-0651. The state describes weatherization as federally funded work for eligible dwellings and notes that applications may be waitlisted. Contact the provider to confirm the correct intake, current funding, home eligibility, schedule, and any safety-related deferrals. It is not hoarding cleanup or an emergency utility service.
HUD's housing-counseling directory can help locate approved counseling, including help with renting, homeownership, or housing decisions. Search for providers that serve Mason County and ask about topics, language and accessibility, appointment availability, fees, and eligibility before sharing personal information. This is counseling/referral, not emergency housing placement or legal representation.
The West Virginia Library Commission lists Mason County Public Library at 508 Viand Street, Point Pleasant, phone 304-675-0894, with branches in Mason and New Haven. Call the library to confirm hours, accessibility, computer or meeting-room access, and any card or fee rules before traveling. A library is not a crisis or case-management provider.
Mason County's official website lists offices at the courthouse, 200 Sixth Street, Point Pleasant, with weekday courthouse hours posted as 8:30 a.m.–4:30 p.m. The directory includes the County Commission, Circuit Clerk, County Clerk, Assessor, Tax Office, Sheriff, and 911 Office. Call the specific office to confirm records, filing or service fees, accommodations, and current requirements. Call 911—not an office line—for emergencies.
The City's resident-resource page lists municipal department contacts, including City Hall, police, building inspection, sewer, street, and water departments. Call City Hall at 304-675-2360 to confirm which office handles a request, current hours and address, city-limit eligibility, access needs, and any fees. Routine contacts are not emergency dispatch. The listing does not promise garbage pickup, a cleanout, or hazard remediation.
The City's resident directory lists phone contacts for water (304-675-2366), sewer (304-675-2680), and streets (304-675-1910). Call the relevant department to check service boundaries, current billing or account steps, repairs, collection schedules, and fees. A normal office line is not emergency dispatch, and this is not a large-scale cleanout or hazardous-materials service.
Mason County PSD lists its office at 101 Camden Avenue, Point Pleasant, weekday business hours, water and wastewater services, phone 304-675-6399, and an after-hours number 1-866-352-9985. Not every Point Pleasant address is necessarily within the District; confirm service territory, account requirements, current rates, and which line handles the issue. Use 911 for immediate danger.
The West Virginia Solid Waste Management Board lists a Mason County Solid Waste Authority contact at 304-675-7855. Ask whether the authority currently operates a public drop-off or recycling site, its location, accepted materials, hours, and any fees before loading or traveling. This is not a hoarding cleanout, hauling contractor, or hazardous-materials response.
WVU lists its Mason County Extension office at 525 Viand Street in the Courthouse Annex, Point Pleasant, weekday hours 8 a.m.–4 p.m., and phone 304-675-0888. Ask about current family and community programs, food and nutrition education, 4-H, agriculture, or home-gardening information. Registration, materials, or event fees may vary; this is not a social-service intake or emergency provider.
A note from the Alliance
This guide is anchored in Point Pleasant, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight