A Hoarding Alliance local resource guide

Hoarding support in Parkersburg, West Virginia.

Start with what feels most important today. You can ask about support, safety, or one practical next step without having everything figured out.

People first.Then the stuff.A Fight the Blight initiative

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A steady first step, at your pace

If clutter or a home-safety concern is weighing on you, you deserve practical support without shame. Begin with a trusted person or one of the options below, and ask what is available before sharing more than you want.

For immediate danger

For immediate danger or urgent medical help, call 911. For emotional crisis support, call or text 988. A local resource listing is not an endorsement, and availability, cost, eligibility, and service areas can change.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: private-pay hoarding support pathway; geography: service area and format must be confirmed; cost/eligibility: private pay; ask about current fees and fit; emergency limit: not emergency response or clinical care.

The Peer Tree

The Peer Tree offers a private-pay pathway when grant-funded services do not fit. Confirm service area, availability, scope, and cost directly before making plans.

Role: digital peer-support pathway for people affected by clutter and supporters; geography: online; cost/eligibility: check current access and any published terms; emergency limit: not therapy, crisis response, or emergency support.

Unburied

Unburied is a digital peer-support option for people directly affected and friends or family supporters. It does not replace professional care or emergency services.

Role: statewide community-resource navigation; geography: West Virginia, including Wood County; cost/eligibility: free information and referral; each referred program sets its own eligibility and fees; emergency limit: not 911 or a guaranteed shelter placement.

West Virginia 211

Call 2-1-1 or 833-848-9905, or text your ZIP code to 898-211, for current food, housing, utility, and support referrals. Ask each receiving program to confirm hours, eligibility, documents, and availability.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, and EMS dispatch; geography: Parkersburg and surrounding areas; cost/eligibility: 911 emergency dispatch; emergency limit: call 911 only for immediate danger or urgent medical/fire/police response.

Emergency services

For immediate danger, fire, or urgent medical need, call 911. For non-emergency matters, use the Wood County 911 Center’s published contact.

Role: county dispatch contact for non-emergency public-safety matters; geography: Wood County; cost/eligibility: non-emergency calls; confirm the right agency; emergency limit: not an emergency line; call 911 for immediate danger.

Wood County 911 Center — non-emergency

The County lists 304-485-8501 for non-emergency dispatch questions. Use 911 for immediate danger.

Role: law-enforcement information and non-emergency contact; geography: Wood County; cost/eligibility: contact office to confirm jurisdiction and process; emergency limit: not crisis counseling; call 911 for immediate danger.

Wood County Sheriff’s Office

The Sheriff’s Office publishes 304-424-1834. Ask which office can help with a non-urgent concern; use 911 for immediate threats.

Role: behavioral-health crisis support; geography: Wood County and regional service area; confirm current coverage; cost/eligibility: call or text 304-485-1725, or call 800-579-5844; ask about charges for follow-up care; emergency limit: if there is immediate physical danger or urgent medical need, call 911 or go to an emergency department.

Westbrook Health Services crisis line

Westbrook describes its crisis response as available 24/7 by call or text. A crisis call does not establish eligibility for ongoing services; confirm intake, location, and costs separately.

Role: national call, text, and chat crisis support; geography: United States; cost/eligibility: free and confidential; standard phone/text charges may depend on carrier; emergency limit: not a substitute for 911 when immediate physical danger or urgent medical response is needed.

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or concern about someone else. Ask 911 for immediate physical danger or medical emergency.

Role: domestic-violence and family-crisis hotline and advocacy; geography: Wood County / Region V; confirm local intake and shelter availability; cost/eligibility: ask about program eligibility and any costs; emergency limit: hotline is not 911; call 911 for immediate danger; shelter placement is not guaranteed.

Family Crisis Intervention Center (FCIC)

FCIC’s 24-hour hotline is 304-428-2333 or 800-794-2335. Contact it about confidential advocacy, safety planning, and current shelter intake.

Role: confidential domestic-violence safety planning and referrals; geography: United States; cost/eligibility: free; carrier charges may apply to phone/text; emergency limit: not 911; call 911 for immediate danger.

National Domestic Violence Hotline

Call 800-799-SAFE (7233), text START to 88788, or use online chat. Consider a safer device if it is unsafe to use yours.

Role: state reporting and protective-services intake; geography: West Virginia; cost/eligibility: reporting line; ask DoHS about service pathways; emergency limit: call 911 for immediate danger; this line is not emergency dispatch.

West Virginia abuse and neglect reporting

The state DoHS contact page publishes 1-800-352-6513 for reporting suspected abuse or neglect. Ask the agency about the appropriate process.

Role: poison-exposure information and phone guidance; geography: United States; cost/eligibility: free, confidential phone guidance; emergency limit: for severe symptoms, collapse, or immediate life-threatening danger call 911.

Poison Control

Call 1-800-222-1222 after a possible poisoning or exposure; do not wait for symptoms to seek guidance.

Role: hospital emergency department; geography: Parkersburg and region; cost/eligibility: emergency screening; costs, insurance, and billing depend on care; emergency limit: for emergencies; call 911 if transport is unsafe or urgent.

WVU Medicine Camden Clark Medical Center — emergency department

Camden Clark lists its hospital at 800 Garfield Avenue and provides emergency services. For an immediate emergency, call 911.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: public-benefit applications and social-service referrals; geography: Wood County; cost/eligibility: eligibility varies; ask about documents, wait times, and current availability; emergency limit: not an emergency shelter or dispatch service.

Wood County DoHS office

The County office is at 400 5th Street in Parkersburg and lists SNAP, Medicaid, NEMT, LIEAP, emergency assistance, adult services, and homeless-service pathways. Ask which program handles your need.

Role: food-benefit application information; geography: West Virginia, subject to program rules; cost/eligibility: household and income rules apply; the state determines eligibility; emergency limit: not immediate food distribution.

West Virginia SNAP

Use the state SNAP page or WV PATH to apply or check program information. Ask Wood County DoHS about current status and documents.

Role: state information for eligible emergency assistance programs; geography: West Virginia; local access through DoHS; cost/eligibility: eligibility, funding, and covered needs vary; confirm current terms; emergency limit: not 911 or guaranteed same-day aid.

WV emergency assistance

DoHS describes emergency-assistance pathways. Contact the Wood County office to ask whether a program is currently available for your situation.

Role: online access to public-benefit applications and case information; geography: West Virginia; cost/eligibility: no fee to use portal; individual benefits have eligibility rules; emergency limit: not crisis response.

WV PATH

The state portal supports applications and case tasks for benefits. For help or paper options, contact Wood County DoHS.

Role: covered transportation for eligible Medicaid members; geography: West Virginia; trip and provider rules vary; cost/eligibility: coverage, authorization, and trip rules apply; confirm with state or plan; emergency limit: not ambulance transport; call 911 for emergencies.

Medicaid non-emergency medical transportation

WV Medicaid lists transportation information for eligible members. Confirm booking instructions and current rules before relying on a ride.

Role: emergency shelter and basic support; geography: Parkersburg; intake considers household circumstances; cost/eligibility: ask about current criteria and fees; ID can help, and the program describes screening rules; emergency limit: bed availability is not guaranteed; confirm intake before travel when possible.

Latrobe Street Mission emergency shelter

At 1725 Latrobe Street, the Mission describes shelter for men, women, and children, meals, and case management. Contact it about today’s capacity, requirements, and fit.

Role: public housing and rental-assistance information; geography: Parkersburg; household and program rules apply; cost/eligibility: application required; waitlists and documents vary; an open-program notice is not a placement guarantee; emergency limit: not emergency shelter.

Parkersburg Housing Authority

The Authority is at 1901 Cameron Avenue and lists housing and rental-assistance applications. Confirm current waitlist status, eligibility, documents, and appointment steps directly.

Role: federal housing-program information and links; geography: West Virginia; cost/eligibility: separate program eligibility, local administrators, and waitlists; emergency limit: not shelter placement or immediate housing guarantee.

HUD West Virginia housing resources

HUD’s state page links to housing information and local contacts. Confirm which agency administers a program in Wood County and whether applications are open.

Role: state information about homeless-service programs; geography: West Virginia; ask local DoHS or WV 211 about Wood County access; cost/eligibility: program rules and funds determine eligibility; emergency limit: not emergency dispatch or guaranteed shelter.

West Virginia homeless-services information

Use the state page as an overview, then confirm the current local intake route with DoHS, WV 211, or a shelter.

Role: community food pantry; geography: Wood County residents; confirm current service area; cost/eligibility: organization says no appointment or income verification; confirm current limits and stock; emergency limit: not an emergency medical or crisis service.

Old Man Rivers food pantry

The pantry lists Parkersburg service hours and says residents may visit without an appointment or income verification. Hours and availability can change; check before traveling.

Role: county-office information and routing; geography: Wood County; cost/eligibility: varies by office and service; emergency limit: not emergency dispatch; call 911 for immediate danger.

Wood County Commission and government directory

The County directory lists the Commission and departments. Ask who has jurisdiction before beginning repair, permit, or property processes.

Role: permit, inspection, floodplain, and dilapidated-building information; geography: Wood County jurisdiction; city properties may have separate rules; cost/eligibility: fees and permit requirements depend on project; confirm jurisdiction; emergency limit: not cleanup contractor or emergency response.

Wood County building permits and compliance

The County office handles building permits and related matters. Ask whether the address is under County jurisdiction and what approvals may be needed before repairs.

Role: municipal building, code, health/safety, zoning, and nuisance information; geography: City of Parkersburg only; outside city limits confirm authority; cost/eligibility: fees or penalties depend on issue; ask about process and options; emergency limit: not emergency dispatch or household cleanup.

Parkersburg Building and Code Enforcement

The City describes its code office as addressing building and property-code matters, with health/safety priorities and a goal of voluntary compliance. Ask about the process and correction options.

Role: municipal household trash information; geography: City service addresses; assigned route and cart rules apply; cost/eligibility: City billing continues; confirm account, cart, service day, and current charges; emergency limit: not a cleanout or hazardous-material service.

Parkersburg sanitation and weekly trash collection

The City reports weekly collection with a 96-gallon cart under its current contract. An exemption application may be available for some older or disabled residents without capable household help; approval is required.

Role: municipal recycling information and sign-up; geography: City routes and participating addresses; confirm eligibility; cost/eligibility: confirm accepted materials and any cost with City or contractor; emergency limit: not bulky-item or hazardous-waste disposal.

Parkersburg recycling

The City describes every-other-week recycling and contractor sign-up. Verify materials, pickup schedule, and any changes before setting items out.

Role: county solid-waste and disposal information; geography: Wood County; confirm site and resident rules; cost/eligibility: confirm accepted items, hours, fees, and location before transporting materials; emergency limit: not a cleanout provider or hazardous-material response.

Wood County Solid Waste Authority

Use County contacts to reach the Authority. Ask where an item should go and whether special handling or a fee applies; do not assume a site accepts it.

Role: water and wastewater customer service and service alerts; geography: Utility Board service area; verify address is served; cost/eligibility: rates, deposits, and assistance depend on account and program; emergency limit: published water/wastewater emergency lines are not 911.

Parkersburg Utility Board

Call customer service for account questions. The Board publishes separate water and wastewater emergency contacts; confirm your utility provider if outside its service area.

Role: home-heating cost assistance information; geography: Eligible West Virginia households; seasonal windows and funding apply; cost/eligibility: income and program rules apply; funds may be limited; emergency limit: not emergency heating repair or shutoff response.

West Virginia LIEAP

Wood County DoHS lists LIEAP among its services. Check state application windows and current eligibility before applying.

Role: energy-efficiency improvements for eligible households and dwellings; geography: Statewide through local providers; cost/eligibility: income and dwelling rules apply; waiting lists may occur; emergency limit: not emergency heating repair or utility-shutoff response.

WV Weatherization Assistance Program

The state program describes weatherization for eligible households. Ask which provider serves Wood County and about timing; acceptance is not guaranteed.

Role: fixed-route bus and paratransit information; geography: Parkersburg and Vienna routes; verify stop, schedule, and accessibility; cost/eligibility: published fares include $0.75 adult one-way and $1.75 day pass; discounts have rules, verify current fares; emergency limit: not ambulance or emergency transport.

Easy Rider / Mid-Ohio Valley Transit Authority

Easy Rider lists routes and paratransit. Confirm route alerts, current fares, eligibility, and booking before traveling.

Role: accessible and demand-response transportation information; geography: service area and eligibility must be confirmed; cost/eligibility: application/trip rules and fares may apply; verify before booking; emergency limit: not ambulance or emergency transport.

MOVTA paratransit

The transit authority describes paratransit and other options. Contact it about eligibility, reservation timing, service area, and cost.

Role: public library, computers, information access, and programs; geography: Parkersburg and Wood County branches; confirm closest branch; cost/eligibility: card rules vary by residency; printing/copying may cost; emergency limit: not crisis, medical, or emergency support.

Parkersburg and Wood County Public Library

The library lists local branches and a bookmobile. Check current hours, card requirements, computer availability, and printing charges before visiting.

Role: county extension education and community programs; geography: Wood County; cost/eligibility: program fees and eligibility vary; ask about current schedules; emergency limit: not clinical or emergency response.

WVU Extension — Wood County

The Extension office provides local education and community programming. Ask which family, nutrition, or other programs are available and whether registration or fees apply.

Role: aging-related programs and community connection; geography: Wood County; confirm age and program eligibility; cost/eligibility: ask about contributions, transport rules, and current availability; emergency limit: not emergency dispatch or guaranteed in-home care.

Wood County Senior Citizens Association

Call to ask about current meals, activities, transportation, and aging-service pathways.

Role: information and options counseling about aging and disability supports; geography: West Virginia, including Wood County; cost/eligibility: program costs and eligibility vary; confirm with referred provider; emergency limit: not emergency dispatch.

West Virginia Aging and Disability Resource Center

Use the state page to explore aging/disability options and ask about local resources; a specific service or placement is not guaranteed.

Role: public-health clinical services and health information; geography: Wood County; local office in Parkersburg; cost/eligibility: some services use sliding fees based on income; ask about full-payment services and cost; emergency limit: not emergency care; call 911 for immediate danger.

Mid-Ohio Valley Health Department

The department lists clinical services at 1824 Murdoch Avenue. Ask about current services, fees, eligibility, and appointments before visiting.

Role: behavioral-health assessment and outpatient services; geography: Parkersburg and regional service area; verify location and coverage; cost/eligibility: ask about insurance, fees, referral, and intake requirements; emergency limit: not emergency treatment; use crisis line or 911 as appropriate.

Westbrook Health Services — outpatient behavioral health

Westbrook lists a Parkersburg contact location. Ask about current intake and clinician experience; this guide does not verify a hoarding specialty.

Role: civil legal-aid intake and information; geography: Statewide, subject to service area and case scope; cost/eligibility: free for eligible clients; court filing fees may still apply; emergency limit: not emergency response or representation guarantee.

Legal Aid of West Virginia

Apply online or call about civil matters such as housing or benefits. Intake determines eligibility, scope, and next steps.

Role: civil legal information and services for older adults; geography: West Virginia residents age 60+; confirm case scope; cost/eligibility: ask about eligibility and availability; emergency limit: not emergency response or guaranteed representation.

West Virginia Senior Legal Aid

Contact intake to ask whether the legal issue and location are within program scope.

Role: voluntary daily automated check-in for older adults or people with disabilities; geography: Wood County; enrollment rules set by Sheriff’s Office; cost/eligibility: County describes it as free; confirm enrollment and equipment requirements; emergency limit: not a substitute for 911 or monitored medical alert service.

Wood County Sheriff’s Office Are You OK? program

The Sheriff describes a daily telephone check-in and emergency-contact escalation after missed check-ins. Ask who qualifies and how to enroll.

Role: municipal service information and department routing; geography: City limits only; verify address jurisdiction; cost/eligibility: depends on service; confirm fees; emergency limit: not emergency dispatch; call 911 for immediate danger.

City of Parkersburg general contacts

The City site links to departments and service updates. Ask which office handles the address and concern, especially outside city limits.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Parkersburg, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight