A Hoarding Alliance local resource guide

Hoarding support in Ottawa, Ohio.

You deserve support without shame or pressure to solve everything at once. Choose the next step that matters to you—safety, health, food, transportation, housing, or a conversation. You set the pace.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

Choose a first step that fits

Fight the Blight is the nonprofit starting point for hoarding-related support and virtual peer groups; ask about service area, program fit, and eligibility because grant-funded help is not guaranteed. The Peer Tree is a separate private-pay option. Unburied offers digital peer support for people affected and friends or family supporters; it is not therapy or emergency support. Putnam County ADAMHS can explain the local behavioral-health system and crisis pathways; directory inclusion does not establish hoarding-specialty expertise. We did not verify a local hoarding-specialty clinician or a hoarding-specific cleanout provider, and no providers were contacted.

For immediate danger

For immediate danger, fire, or urgent medical need, call 911. For emotional crisis support, call or text 988; Putnam County ADAMHS also lists a 24/7 crisis line at 1-800-567-4673. Crime Victim Services lists a 24/7 crisis line at 1-877-867-7273; ask about confidential support and current safe-housing options. These are independent options, not endorsements.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding-support pathway; geography: ask whether current formats serve Putnam County; cost/eligibility: private pay; confirm fees, scope, and availability; emergency limit: not emergency response or clinical treatment.

The Peer Tree

An optional private-pay pathway when nonprofit programs are not a fit or available.

Role: digital peer support for people affected and friends or family supporters; geography: online; cost/eligibility: confirm current access and terms; emergency limit: not therapy, clinical treatment, crisis response, or emergency support.

Unburied

Online peer-led support and tools; it does not replace a clinician or emergency service.

Role: local behavioral-health, recovery, and service-system navigation; geography: Putnam County; cost/eligibility: ask about provider access, coverage, and program criteria; emergency limit: for crisis call 988 or the board's 24/7 line; call 911 for immediate physical danger.

Putnam County ADAMHS Board — local navigation

Review the board's current resources or ask which local agency may fit. A listing is not a clinical assessment or confirmation of a provider's specialty or openings.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: police, fire, and emergency medical dispatch; geography: United States; cost/eligibility: call when emergency response is needed; emergency limit: immediate danger, active fire, or urgent medical need.

Emergency services — 911

Call for an active emergency; do not wait for an online referral.

Role: 24/7 crisis conversation and connection to support; geography: United States; cost/eligibility: call or text 988; emergency limit: call 911 for immediate physical danger or urgent medical response.

988 Suicide & Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or help finding a next step.

Role: behavioral-health crisis support and connection to local care; geography: Putnam County; cost/eligibility: call to ask about access and options; emergency limit: 911 remains the route for immediate physical danger or urgent medical response.

Putnam County ADAMHS — 24/7 crisis line

The local board lists a 24/7 crisis line. Ask about the current response pathway and follow-up options.

Role: confidential crisis advocacy and victim-service navigation; geography: Putnam County and regional service area; cost/eligibility: call to confirm fit, confidentiality, and current safe-housing options; emergency limit: call 911 for immediate danger.

Crime Victim Services — 24/7 help

The agency lists a 24/7 crisis line. Call before traveling; shelter placement and capacity are not guaranteed.

Role: county intake for public benefits and protective-service questions; geography: Putnam County; cost/eligibility: ask whether the situation meets Ohio APS criteria and who may report; emergency limit: call 911 for immediate danger; APS is not an emergency cleanout service.

Putnam County Job & Family Services — Adult Protective Services questions

Contact JFS to ask about reporting suspected abuse, neglect, or exploitation of an eligible adult and what information is needed.

Role: state APS information and reporting access; geography: Ohio; cost/eligibility: APS serves eligible adults under state criteria; confirm how a report is routed locally; emergency limit: call 911 for immediate danger.

Ohio Adult Protective Services

Use the state portal or hotline for APS information; it is not a general organizing, housing, or disposal program.

Role: poison exposure information and triage; geography: United States; cost/eligibility: call 1-800-222-1222 or use online guidance; emergency limit: call 911 for collapse, seizure, trouble breathing, or inability to wake.

Poison Control

Get real-time guidance after a possible poisoning or exposure and follow the specialist's direction.

Role: local public-health information and services; geography: Putnam County; cost/eligibility: services, fees, and appointments vary; confirm before visiting; emergency limit: office services are not emergency response.

Putnam County Health Department

Call the Ottawa office to identify the right program and confirm current hours, appointments, and service details.

Role: disaster preparedness and emergency information; geography: United States; cost/eligibility: guidance is publicly available; local response depends on incident and capacity; emergency limit: call 911 for immediate danger.

American Red Cross — emergency planning

Use preparedness guidance for household planning; for a current local incident follow county emergency-management instructions.

Role: locate victim-service and advocacy programs; geography: Ohio; cost/eligibility: each program sets its own intake and eligibility; emergency limit: directory is not emergency dispatch; call 911 for immediate danger.

Ohio Attorney General — victim services directory

Search for current survivor services and contact the program to confirm confidentiality, access, and capacity.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: local behavioral-health and recovery-system navigation; geography: Putnam County; cost/eligibility: ask each provider about insurance, fees, referrals, and openings; emergency limit: directory is not crisis dispatch or clinical evaluation.

Putnam County ADAMHS — agency and service directory

The board coordinates local behavioral-health planning and publishes resource links. Ask specifically about goals and provider fit; no local hoarding-specialty clinician was verified.

Role: outpatient behavioral-health and substance-use services; geography: Ottawa and Putnam County; cost/eligibility: confirm clinical fit, insurance, fees, referral/intake steps, and current openings; emergency limit: scheduled care is not crisis response.

Pathways Counseling Center

The county ADAMHS Board identifies Pathways as a local provider. Ask directly about the service that fits your needs; no hoarding-specialty treatment is implied.

Role: county access point for public benefits and family services; geography: Putnam County; cost/eligibility: program rules and household circumstances apply; emergency limit: not emergency shelter or crisis dispatch.

Putnam County Job & Family Services

Ask which program handles your need, what documents are required, and whether an appointment is needed. Current office hours are listed online.

Role: official application and screening portal for state benefits; geography: Ohio; cost/eligibility: subject to each program's rules and household circumstances; emergency limit: not emergency response.

Ohio Benefits

Review or apply for benefits, then contact JFS if you need help with documents or application status.

Role: county public-health information, prevention, and community services; geography: Putnam County; cost/eligibility: services and fees vary; confirm details and appointments; emergency limit: routine office services are not emergency response.

Putnam County Public Health

The county health department is in Ottawa. Call to confirm current clinic schedule and which service fits your question.

Role: county government information and department directory; geography: Putnam County; cost/eligibility: department-specific; confirm the correct office and any fee; emergency limit: not emergency response.

Putnam County Government Center

The Government Center is at 245 East Main Street in Ottawa. Use the current directory to identify the department before traveling.

Role: utility-payment assistance and energy-program navigation; geography: Northwest Ohio including Putnam County service territory; cost/eligibility: income, utility, season, program funding, and appointment rules apply; confirm current eligibility; emergency limit: not utility repair or emergency dispatch.

Northwestern Ohio Community Action Commission — utility assistance

NOCAC describes utility assistance and a 24-hour appointment line. Confirm that your address and utility qualify and whether funds are currently available.

Role: explain Ohio utility-assistance programs and consumer protections; geography: Ohio; cost/eligibility: assistance depends on household, utility, season, and program criteria; confirm with the administering agency; emergency limit: not emergency utility response.

Ohio Consumers' Counsel — utility assistance guidance

Review current state guidance and contact the listed local Energy Assistance Provider or utility about application and payment-plan options.

Role: aging-in-place information, chore services, transportation, and social-work outreach; geography: Putnam County residents age 60 and older; cost/eligibility: Council states services are free with donations encouraged; verify registration, service eligibility, and availability; emergency limit: not emergency transport or crisis response.

Putnam County Council on Aging

Ask about an in-home assessment, chore services, transportation, or the medical-equipment loan closet. Confirm pickup area and scheduling.

Role: planned transportation for eligible older adults; geography: Putnam County; cost/eligibility: Council serves county residents age 60+; confirm trip eligibility, fare/donation, advance notice, accessibility, and capacity; emergency limit: not ambulance or emergency transport.

Putnam County Council on Aging — transportation

Call to ask whether a particular address, appointment, and travel date can be served; do not assume same-day availability.

Role: transportation-benefit navigation for eligible Medicaid members; geography: Ohio; cost/eligibility: plan rules, trip purpose, notice, and provider availability apply; confirm booking with the member's plan; emergency limit: not ambulance or emergency transport.

Ohio Medicaid non-emergency transportation

Contact the managed-care plan or JFS to confirm the current ride benefit, lead time, and covered appointment purposes.

Role: regional aging-service information and care navigation; geography: western Ohio service area; cost/eligibility: age, program eligibility, and funding vary; confirm Putnam County coverage; emergency limit: not emergency response.

Ohio Area Agency on Aging 3

Ask about available aging supports and whether the current service area and program fit your needs.

Role: rental-housing search tool; geography: Ohio; cost/eligibility: rents, screening, accessibility, and availability are set by each property; verify details directly; emergency limit: not emergency shelter placement.

Ohio Housing Locator

Search for housing and confirm rent, application requirements, accessibility, and current availability with the property.

Role: locate HUD-approved housing counseling; geography: United States; cost/eligibility: ask the counselor about fees and available services; emergency limit: not emergency shelter or legal representation.

HUD housing counseling

Find counseling for rental, homeownership, or housing-stability questions and verify the counselor's scope.

Role: information about county home-repair and housing programs; geography: Putnam County; cost/eligibility: program rules, funding, and application rounds must be confirmed; emergency limit: not emergency repair or guaranteed assistance.

Putnam County home-repair information

The county page describes CHIP-administered repair categories. It does not establish that an application round or funds are currently open; call before relying on it.

Role: public-library information access and community programming; geography: Putnam County; cost/eligibility: card, device, and event rules vary; confirm current access and hours; emergency limit: not crisis response.

Putnam County District Library

The county department directory links the library system. Check current branch hours, services, and program schedules before traveling.

Role: recycling, waste information, and disposal guidance; geography: Putnam County; cost/eligibility: accepted items, fees, schedules, and jurisdiction vary; confirm before hauling or discarding; emergency limit: not a cleanout contractor or emergency service.

Putnam County Recycling and Solid Waste District

Use the county directory's recycling link to identify current rules. Confirm whether the property is served by the county, city, or township and ask about bulky or hazardous items.

Role: county public-safety and emergency-management information; geography: Putnam County; cost/eligibility: preparedness resources are informational; incident response depends on the event; emergency limit: call 911 for immediate danger.

Putnam County Office of Public Safety

Check county-linked public-safety information for preparedness and local notices; use 911 for active emergencies.

Role: county law-enforcement information and non-emergency contact; geography: Putnam County; cost/eligibility: department services vary; confirm the correct contact; emergency limit: call 911 for immediate danger.

Putnam County Sheriff's Office

Use the county directory for current office information. This listing is not legal advice or a substitute for emergency dispatch.

Role: service coordination and supports for people with developmental disabilities; geography: Putnam County; cost/eligibility: eligibility is determined under Ohio DD rules; confirm intake and service availability; emergency limit: not emergency response.

Putnam County Board of Developmental Disabilities

Contact the county board to ask about eligibility, service coordination, and community supports.

Role: veterans-benefit information and county assistance; geography: Putnam County veterans and eligible dependents; cost/eligibility: benefit rules apply; confirm documents, appointment, and current programs; emergency limit: not emergency response.

Putnam County Veterans Service Commission

Ask the county veterans office about benefit screening and any current assistance programs.

Role: workforce, job-search, and employment-service navigation; geography: Putnam County; cost/eligibility: program eligibility and appointments vary; confirm current services; emergency limit: not emergency response.

OhioMeansJobs Putnam County

Ask county JFS which current OhioMeansJobs services are available and what documents or appointments are required.

Role: regional victim advocacy, safety planning, and crisis support; geography: Putnam County and Northwest Ohio; cost/eligibility: ask about confidential access, program fit, and safe-housing availability; emergency limit: call 911 for immediate danger.

Crime Victim Services — Putnam County

The agency lists Ottawa-area contact information and a 24/7 line; call to confirm the right local advocate and current service capacity.

Role: community-action and housing-program navigation; geography: Northwest Ohio; cost/eligibility: county coverage, income rules, funding, and application availability vary; confirm current Putnam County access; emergency limit: not guaranteed shelter placement.

NOCAC — housing and community services

Ask NOCAC whether a current program serves your address and whether funding or an intake appointment is available.

Role: official state benefits screening and application; geography: Ohio; cost/eligibility: household and program criteria apply; confirm status with JFS; emergency limit: not emergency food, medical care, or crisis response.

Ohio Benefits — Medicaid and food assistance

Review benefit options and contact Putnam County JFS for application help or case-specific questions.

Role: state energy-assistance information; geography: Ohio; cost/eligibility: income, utility, season, funding, and application rules apply; confirm current availability; emergency limit: not emergency utility repair.

Ohio energy-assistance programs

Check current program details and contact NOCAC or the utility about eligibility, appointments, and disconnection protections.

Role: statewide housing-program information and referrals; geography: Ohio; cost/eligibility: programs have separate eligibility and availability requirements; confirm current terms; emergency limit: not emergency shelter placement.

Ohio Housing Finance Agency — housing resources

Use official state housing information as a starting point and verify openings and application requirements with each provider.

Role: plain-language legal information and referral navigation; geography: Ohio; cost/eligibility: not a law firm; eligibility and attorney fees vary; emergency limit: not emergency response or representation guarantee.

Ohio Legal Help

Use the guided resources to identify legal questions, then confirm whether a legal-aid program or attorney can assist.

Role: civil legal-aid intake and information; geography: Northwest Ohio service area; cost/eligibility: income, case type, and service-area rules apply; confirm eligibility and current intake; emergency limit: not emergency response.

Legal Aid of Western Ohio

Contact the legal-aid organization to ask whether it handles your issue and whether Putnam County residents qualify.

Role: referral navigation for food, housing, utilities, and community support; geography: Ohio; cost/eligibility: programs set their own rules and availability; confirm details directly; emergency limit: not 911 or emergency shelter guarantee.

211 Ohio

Ask for current Putnam County options and confirm eligibility, hours, documents, and openings with each program.

Role: statewide rental search; geography: Ohio; cost/eligibility: verify rents, screening criteria, accessibility, and current vacancies directly with properties; emergency limit: not shelter placement.

Ohio Housing Locator

Use the locator to identify possibilities, then confirm details with the housing provider before making plans.

Role: public-health clinic and prevention information; geography: Putnam County; cost/eligibility: appointment, service, and fee rules vary; call first; emergency limit: clinic is not emergency medical response.

Putnam County Health Department — clinic information

The department lists its Ottawa office and current public-health contacts. Confirm that the service you need is offered and whether an appointment is required.

Role: home-care and hospice information for eligible patients; geography: Putnam County and service area; cost/eligibility: clinical orders, coverage, and intake rules may apply; confirm services and availability; emergency limit: not emergency response.

Putnam County HomeCare & Hospice

The county directory links this local agency. Contact it to ask whether a current service fits the person's needs and coverage.

Role: public-library access, information, and community programming; geography: Putnam County; cost/eligibility: card and program rules vary; verify branch hours and access; emergency limit: not crisis response.

Putnam County District Library — Ottawa branch

The county directory links the district library. Check the current Ottawa branch details and program schedule before visiting.

Role: disaster-preparedness information and response navigation; geography: United States; cost/eligibility: assistance depends on incident, need, and capacity; confirm current access; emergency limit: call 911 for active danger.

American Red Cross — disaster assistance

For a local emergency, follow county instructions and use 911 when immediate response is needed.

Role: find HUD-approved housing counselors; geography: United States; cost/eligibility: ask about counselor fees and service scope; emergency limit: not emergency shelter or legal representation.

National Housing Counseling — HUD locator

Search for housing counseling and verify current services, fees, and appointment availability with the selected counselor.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in Ottawa, Ohio, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight