A Hoarding Alliance local resource guide

Hoarding support in Orlando.

A respectful place to begin - whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You do not have to be in Pennsylvania to begin with us.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from Orlando and other communities. We can help you think through what is happening and what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, or immediate threat. For behavioral-health crisis support, call or text 988.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Community navigation - Central Florida; free phone and text referral service

Heart of Florida United Way 211

Orange County directs residents to 211 for food, housing, financial assistance, health programs, and crisis support. Ask for Orange County or Central Florida resources and confirm current eligibility, hours, language access, and whether a referral is available for the specific situation.

Mental-health navigation - Orange County residents; free, non-emergency screening and matching

Orange Connects

Orange County’s Orange Connects tool asks a short set of questions and matches residents with providers based on needs, language, insurance, and setting. The county identifies it as a non-emergency service; call 211 for crisis support and use 911 for immediate danger.

Aging and caregiver navigation - Orange County; program eligibility varies

Orange County Senior Services

Orange County’s Senior Services page describes community centers, senior clubs, elder-service education, and connections to home health, residential care, dementia support, and other services. Ask about age, disability, income, caregiver, transportation, and home-support requirements; this is not an automatic cleanup service.

Local service navigation - City of Orlando residents; city assistance and referrals

Office for Local Assistance

The City of Orlando’s Office for Local Assistance helps residents find and apply for local services and resources, including neighborhood and family-support connections. It can be a practical starting point when the right agency is unclear; confirm current hours, service area, and whether staff can address the specific need.

Education and support - Winter Park area; OCD and related disorders including hoarding; confirm schedule

OCD 101 - Winter Park

The IOCDF lists an OCD 101 support and education group in Winter Park that includes OCD-associated disorders such as hoarding. Directory details and meeting schedules can change; confirm current venue, fee, registration, accessibility, and whether the group is the right fit before attending.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve protective services, housing screening, code enforcement, or emergency dispatch.

Behavioral-health crisis - nationwide; free call or text, 24/7

988 Suicide and Crisis Lifeline

Call or text 988 for immediate behavioral-health crisis support. Counselors can listen, help with safety planning, and connect callers to local services. This is not a hoarding-specific service or cleanup line; call 911 for a medical emergency, fire, or immediate threat to life.

Vulnerable adults - Florida; abuse, neglect, or exploitation reporting pathway

Florida Adult Protective Services

Florida’s Department of Children and Families says suspected abuse, neglect, or exploitation of a vulnerable adult should be reported to the Florida Abuse Hotline. Use 911 first if the person is in immediate danger. APS is a protective-services pathway, not a cleanup or hoarding-treatment service; ask what information is needed and what happens after a report.

County behavioral-health and housing system coordination - Orange County; service access varies

Orange County Mental Health and Homelessness Division

Orange County’s division provides leadership, advocacy, oversight, and support for contracted mental-health, substance-use, crisis-intervention, and homelessness services. It does not provide direct emergency cleanup; use Orange Connects or 211 for navigation and 988 or 911 for urgent situations.

Non-emergency county navigation - Orange County; neighborhood and public-service concerns

Orange County 311

Orange County’s 311 channel can help with non-emergency county concerns, including neighborhood and community issues. It is useful for routing a question to the right county office, but it is not a clinical, emergency, or whole-home cleanup response. Call 911 for immediate danger.

Housing and neighborhood safety - City of Orlando; city limits and enforcement rules apply

Orlando Code Enforcement

Orlando Code Enforcement addresses code and neighborhood conditions, including large-item dumping and property-maintenance concerns. This is an enforcement pathway rather than a consent-based support or cleanup program; ask about the complaint process and possible consequences when safety allows.

Housing stability - Orange County; housing placement and eligibility vary

Orange County Homelessness Services and Initiatives

Orange County coordinates and funds homelessness services and affordable-housing initiatives. Use the county page to understand the local system and then call 211 or use the Central Florida homelessness network for an intake or referral. Housing and shelter are not guaranteed, and this is not a cleanup service.

People and practical help

Local coordination, peer support, and independent providers

These listings offer local connections for care, education, housing, organizing, or disposal. They are independent organizations; ask about current availability, cost, scope, consent, and safety before relying on them.

Housing and homelessness navigation - Orange County and Central Florida; triage locations change

Central Florida Commission on Homelessness - Get Help

The Central Florida Commission on Homelessness lists local triage sites and mobile hubs where people can seek information about housing resources. Call or review the current guide before traveling because locations, schedules, and partner availability can change.

Tenant and housing navigation - Orange County; municipal and program rules vary

Orange County Office of Tenant Services

Orange County’s tenant-services resources page provides housing, public-housing, homelessness, legal, and community-service links. Residents inside a municipality may need to use that city’s own resources; confirm whether a concern involves code, eviction, accessibility, discrimination, or an immediate housing risk.

Practical disposal - City of Orlando residents; two hand-loadable items free, larger pickup may cost

Orlando Large-Item Pickup

Orlando says eligible residents can place up to two qualifying large items at the curb on yard-waste day for free pickup, while larger or heavier items may require a scheduled claw-truck pickup with a cost based on the amount and type of material. Confirm item limits, placement, service eligibility, and charges before setting anything out.

Trash, recycling, yard waste, and dumpster options - City of Orlando; service rules apply

Orlando Solid Waste Division

The City of Orlando Solid Waste Division explains trash, recycling, yard-waste, roll-off, and missed-pickup services. It is useful for planning a smaller next step or understanding lawful disposal options, but does not arrange hoarding-specific cleanup or emergency removal.

Utility and stability assistance - Orange County; income and program eligibility apply

Orange County LIHEAP and Community Assistance

Orange County Community and Family Services lists utility assistance, crisis assistance, eviction-prevention, family-resource, and other stabilization programs. These supports may help reduce pressure around a home situation but are not hoarding-specific treatment or cleanup; confirm current funding, income rules, and application timing.

Practical support - Orlando-area independent organizer listings; scope and fees vary

IOCDF Orlando Professional Organizer Search

The IOCDF and Institute for Challenging Disorganization directory includes an Orlando professional organizer listing with specialist credentials displayed in the directory. A directory entry is not an endorsement. Ask about hoarding-specific experience, cost, disposal practices, privacy, consent, pacing, and how the person living in the home will be involved.

Qualified-care directory listing - Orlando; OCD-related care and group options; insurance and fees listed but must be confirmed

Brooke Fenton, PsyD

The IOCDF directory lists Brooke Fenton, PsyD, in Orlando and describes OCD-related care and a structured telehealth group. The listing includes insurance and private-pay information, but it is not an endorsement and does not promise hoarding-specific treatment. Confirm current licensure, supervision, availability, fees, coverage, and fit directly.

Online peer support - adults 18+ in Florida and New York; free group listed, confirm current schedule

Virtual OCD Support Group - Florida and New York

The IOCDF directory lists a free monthly Zoom group for adults in Florida and New York who are struggling with OCD or an anxiety disorder. Hoarding may be relevant as an OCD-related concern, but the group is not a substitute for individualized care. Confirm the current meeting schedule, facilitator, registration, and fit.

Qualified-care and support search - national directory with Florida filters; verify every listing

IOCDF Hoarding Resource Directory

The International OCD Foundation directory can help search for therapists, programs, support groups, professional organizers, and task forces. IOCDF says listings are not endorsements and information can change; confirm credentials, hoarding-specific experience, fees, insurance, service area, privacy, and fit directly.

Practical and peer support - Private-pay pathway; confirm fit, scope, and fees

The Peer Tree

The Peer Tree offers nonclinical hoarding and clutter support, including organizing help, groups, family guidance, and practical next steps. Ask about current availability, service area, scope, pacing, privacy, and fees before beginning. The Peer Tree is a separate private-pay pathway from Fight the Blight’s nonprofit programming.

Digital peer support - Available online; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, is a judgment-free digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It can offer ongoing connection, tools, and momentum from Orlando or anywhere else. It is not therapy, clinical care, or emergency support.

A note before you begin

There is no single right first step.

Sometimes the next step is a conversation. Sometimes it is a safety question, a housing concern, a call to an aging-service navigator, or simply finding someone who will listen without judgment. Start with the doorway that feels most workable.