A Hoarding Alliance local resource guide

Hoarding support in New Ulm, Minnesota.

If home conditions, clutter, or a housing concern are becoming harder to manage, you do not have to solve everything at once. Start with the safest next conversation and confirm what each local service can actually provide.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

A gentle place to start

These pathways can help you decide what kind of support fits. You can ask questions first, protect privacy, and choose a small next step without promising a cleanup, a diagnosis, or an in-home visit.

A respectful first conversation about what is happening, what feels urgent, and which next step may fit.

Role: nonprofit first-conversation and virtual peer-group front door; geography: remote, ask about New Ulm or Brown County; cost/eligibility: confirm current program fit and availability; emergency limit: nonclinical support is not therapy, crisis response, shelter, or cleanup.

For immediate danger

If there is immediate danger, a fire, a serious injury, dangerous utility failure, or someone may be trapped, call 911. For a behavioral-health crisis that is not an immediate medical emergency, call or text 988; 211 can help with current human-services navigation.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Role: separate private-pay hoarding-related support, organizing help, groups, and family guidance; geography: ask about remote or in-person availability in Minnesota; cost/eligibility: private-pay—confirm rates, scope, travel, and scheduling; emergency limit: not emergency response or medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

The Peer Tree

A separate private-pay pathway for support, organizing, decluttering, deep cleaning, and friends or family guidance when grant-funded help does not fit.

Role: digital peer-support pathway for people affected by hoarding and supporters; geography: online; cost/eligibility: confirm current access and any charges; emergency limit: not therapy, clinical treatment, or emergency support. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Unburied

A digital, judgment-free peer-support option for people directly affected and friends or family supporters who want ongoing tools and connection.

Role: human-services navigation and referral; geography: United States, including Minnesota; cost/eligibility: referral is generally free, while programs set their own rules; emergency limit: not 911, a crisis line, or a cleanup service. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

211

Search by ZIP or county for current food, housing, utility, transportation, benefits, and other local referrals; confirm the current local contact method.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Role: county government and local service navigation; geography: Brown County, whose county seat is New Ulm; cost/eligibility: public offices set their own filing, records, and program rules; emergency limit: not emergency dispatch or a cleanup provider. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Brown County government and county seat

Confirm the county-seat relationship and use the county site to navigate public offices, notices, records, and current services.

Role: county human-services, benefits, food, transportation, and support navigation; geography: Brown County; cost/eligibility: program eligibility, documents, and funding rules apply; emergency limit: not emergency dispatch or a guaranteed service. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Brown County Human Services

Ask about current county programs, Minnesota benefits, food resources, health-care transportation, and which office fits the situation.

Role: public-health information, prevention, food-resource, and community-health navigation; geography: Brown County; cost/eligibility: ask about program rules, insurance, and current capacity; emergency limit: not emergency dispatch or a substitute for urgent care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Brown County Public Health

Use the county public-health page to review current food and health resources and confirm the correct local contact.

Role: public-health nursing and community-health visits; geography: Brown County, including New Ulm; cost/eligibility: billing, grants, private pay, and visit scope must be confirmed; emergency limit: not emergency response or a substitute for home care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Brown County Community Health

Ask about public-health nursing, home or office visits, and health navigation while confirming what the service can and cannot provide.

Role: municipal department directory for building safety, housing, fire, police, public works, and other contacts; geography: City of New Ulm; cost/eligibility: department rules, permits, and fees vary; emergency limit: not emergency dispatch. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

City of New Ulm departments

Use the city directory to identify the right department instead of guessing which office handles a property, utility, or safety question.

Role: municipal law-enforcement and immediate-safety contact; geography: City of New Ulm; cost/eligibility: public-safety response follows dispatch procedures; emergency limit: call 911 for immediate danger, not this page. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm Police

Use the city police page to confirm the local non-emergency contact and jurisdiction for a safety concern inside city limits.

Role: municipal emergency-preparedness and response coordination; geography: City of New Ulm; cost/eligibility: public guidance and response roles vary by incident; emergency limit: call 911 for an active emergency. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm Emergency Management

Use the city emergency-management information for preparedness and the correct local contact; it is not a cleanup or case-management service.

Role: city contact navigation and building-safety questions; geography: City of New Ulm; cost/eligibility: permits, inspections, filing steps, and fees must be confirmed; emergency limit: not emergency response or a repair guarantee. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm city contact and Building Safety

Start with the city contact page to ask about building safety, housing, permits, and the office responsible for an address.

Role: city housing, zoning, land-use, and property-navigation pathway; geography: City of New Ulm; cost/eligibility: confirm jurisdiction, permits, fees, and review timing; emergency limit: not emergency response or a legal opinion. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm housing and zoning search

Use the city search page to find housing assistance, zoning, land-use, and related property information before making a change.

Role: city public-transit information; geography: New Ulm; cost/eligibility: routes, fares, accessibility, and scheduling must be confirmed; emergency limit: not emergency transport—call 911 for immediate danger. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Hermann Express city bus service

Review current transit information when a person needs a practical way to reach food, appointments, benefits, or another safe destination.

Role: nonprofit hospital, clinic, emergency, and qualified medical-care pathway; geography: New Ulm and the Brown County area; cost/eligibility: ask about insurance, financial assistance, and current services; emergency limit: call 911 for immediate medical danger. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm Medical Center hospital overview

The medical center can address urgent medical needs and help identify the right clinical pathway; it does not provide hoarding cleanup or a guaranteed specialty referral.

Role: hospital, clinic, emergency, nurse-line, and mental-health contact navigation; geography: New Ulm; cost/eligibility: confirm appointments, insurance, fees, and current specialties; emergency limit: call 911 for immediate danger. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm Medical Center contacts

Use the contact page to ask which medical, behavioral-health, or appointment pathway fits the concern and what to bring.

Role: emergency shelter and supportive-service pathway; geography: New Ulm and listed Brown County service area; cost/eligibility: call to confirm current intake, safety, household rules, and capacity; emergency limit: call 911 for immediate danger. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

NUMAS Haus emergency shelter

Use the current state resource listing to ask about shelter for women and children and confirm eligibility before sharing sensitive details or traveling.

Role: 24/7 crisis counseling and emotional-support line; geography: United States, including Minnesota; cost/eligibility: call or text 988 without a referral; emergency limit: call 911 for immediate physical danger or medical emergency. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

988 Lifeline

Call or text 988 for a behavioral-health crisis, suicidal thoughts, or urgent emotional support; it is not a cleanup, housing, or case-management service.

Role: poison-exposure and medication-safety guidance; geography: United States; cost/eligibility: call 1-800-222-1222 for current guidance; emergency limit: call 911 for collapse, trouble breathing, seizure, or immediate life threat. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Poison Help

Use Poison Help for suspected poisoning, unsafe chemical storage, or medication exposure; keep the product container nearby if it is safe to do so.

Role: federal emergency-preparedness and home-fire planning guidance; geography: United States; cost/eligibility: public guidance is free; emergency limit: call 911 for a fire or immediate danger. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Ready.gov home-fire planning

Use this planning guidance for smoke alarms, escape routes, household communication, and safer preparation before a crisis.

Role: federal fire-prevention and public-education guidance; geography: United States; cost/eligibility: public guidance is free; emergency limit: call 911 for an active fire or rescue need. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

U.S. Fire Administration home-fire safety

Review fire-prevention information for blocked exits, heating risks, smoke alarms, and household safety conversations.

Role: federal housing and shelter locator; geography: United States, searchable by location; cost/eligibility: each shelter or housing program sets its own rules; emergency limit: call 911 or a crisis line when immediate safety is at risk. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

HUD Find Shelter

Search for shelters, transitional housing, and related housing resources when a household needs a safer place to stay.

Role: state health, housing, food, disability, aging, and human-services navigation; geography: Minnesota, including Brown County; cost/eligibility: program-specific rules and documents apply; emergency limit: not emergency dispatch or a guaranteed service. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Minnesota Department of Human Services

Use the state portal to connect current needs to the correct Minnesota program or county contact.

Role: federal disability-benefits information and application pathway; geography: United States; cost/eligibility: SSA rules, documentation, and medical evidence apply; emergency limit: not emergency cash, housing, or medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Social Security disability

Review current disability-benefit rules and application steps; ask a qualified benefits counselor what evidence may be needed.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Role: local food-pantry and hunger-relief support; geography: New Ulm and the surrounding area; cost/eligibility: confirm registration, monthly-use, hours, and household rules; emergency limit: not emergency medical care or crisis response. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm Area Emergency Food Shelf

Use the food shelf site to confirm current pickup details and what information is needed before visiting.

Role: mobile food distribution and hunger-relief information; geography: participating New Ulm-area locations; cost/eligibility: delivery agreements, schedules, and household rules must be confirmed; emergency limit: not emergency medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm mobile food shelf

Review the mobile schedule and confirm the current location, eligibility, and delivery or pickup arrangement before traveling.

Role: county benefits, health-care transportation, food, and support navigation; geography: Brown County; cost/eligibility: documents, program rules, and current funding apply; emergency limit: not emergency dispatch or a guaranteed ride. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Brown County Human Services benefits and transportation

Ask the county what benefits, transportation planning, or referral options fit the address and current need.

Role: regional mental-health resource list and qualified-care navigation; geography: New Ulm area; cost/eligibility: clinicians and programs set their own intake, insurance, fees, and availability; emergency limit: call 988 or 911 as appropriate. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

New Ulm Area mental-health resources

Use this current-area resource document to identify questions for a qualified provider, then verify the listing directly before relying on it.

Role: state benefits screening and application pathway; geography: Minnesota; cost/eligibility: current household, income, document, and program rules apply; emergency limit: not emergency cash or crisis response. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Minnesota Benefits

Use the state portal to screen for food, health, cash, and other public benefits, then confirm the county process.

Role: state Medicaid and health-coverage information; geography: Minnesota; cost/eligibility: income, household, disability, and program rules apply; emergency limit: not emergency medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Minnesota Medical Assistance

Review Medical Assistance information and ask the county or state what coverage and transportation pathways are available.

Role: Minnesota health-insurance marketplace and coverage navigation; geography: Minnesota; cost/eligibility: enrollment periods, income, plans, and documents apply; emergency limit: not emergency medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

MNsure

Use MNsure to review current coverage options and ask a certified assister about an application or renewal.

Role: state public-transit information and local-transit navigation; geography: Minnesota; cost/eligibility: each provider sets routes, fares, accessibility, and booking rules; emergency limit: not emergency transport. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Minnesota public transit information

Use the state transit information to find the local provider or regional connection that serves the address.

Role: local public-transit pathway for errands and appointments; geography: New Ulm; cost/eligibility: current routes, fares, accessibility, and scheduling rules apply; emergency limit: not 911 or emergency medical transport. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Hermann Express

Confirm current bus service details when transportation is part of a safer, more manageable next step.

Role: state food, housing, health, disability, aging, and human-services navigation; geography: Minnesota; cost/eligibility: program-specific eligibility and documents apply; emergency limit: not emergency dispatch or a care relationship. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Minnesota DHS statewide services

Use the state portal when a need does not fit the local listings or when program rules have changed.

Role: federal benefits and assistance navigation; geography: United States; cost/eligibility: each benefit program sets its own rules and documentation; emergency limit: not emergency response or a guaranteed benefit. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

USA.gov benefits

Use the federal benefits finder to review food, health, housing, disability, and other support pathways before applying.

Role: federal health-insurance information and coverage navigation; geography: United States; cost/eligibility: age, disability, enrollment, plan, and service rules apply; emergency limit: not emergency medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Medicare

Review Medicare coverage and compare current options; contact the plan or a qualified counselor about a specific service.

Role: federal Medicaid information and state-program navigation; geography: United States, with Minnesota eligibility administered by the state; cost/eligibility: current income, disability, household, and program rules apply; emergency limit: not emergency medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Medicaid

Review current Medicaid information and ask Minnesota Human Services about eligibility, covered care, and transportation.

Role: federal retirement-benefit information and application navigation; geography: United States; cost/eligibility: SSA rules and records apply; emergency limit: not emergency cash or medical care. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Social Security retirement and application information

Use current Social Security guidance to check retirement application steps and connect benefits questions to the right agency.

Role: federal disaster-assistance information; geography: eligible declared-disaster areas; cost/eligibility: declaration, damage, documentation, and program rules apply; emergency limit: call 911 for immediate danger. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

FEMA individual assistance

Use FEMA information after an eligible disaster to see whether assistance, debris, housing, or recovery programs are open for the address.

Role: statewide human-services referral and navigation; geography: Minnesota; cost/eligibility: referrals are generally free while programs set their own rules; emergency limit: not 911, 988, or a cleanup service. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Minnesota 211

Use 211 to search for current food, housing, utility, transportation, and community referrals beyond this guide.

Role: federal housing and shelter locator; geography: United States, searchable by location; cost/eligibility: each housing program sets its own rules; emergency limit: call 911 or a crisis line when immediate safety is at risk. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

HUD Find Shelter housing locator

Search for shelters, transitional housing, and related housing resources when a household needs a safer place to stay.

Role: county food-resource and public-health navigation; geography: Brown County; cost/eligibility: individual food programs set their own rules, schedules, and capacity; emergency limit: not emergency medical care or crisis response. | Confirm current intake, eligibility, geography, fees, hours, and capacity before relying on a referral.

Brown County public-health food-resource guide

Use the county public-health page to locate current food-resource information and confirm the right contact before traveling.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in New Ulm, Minnesota, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight