A Hoarding Alliance local resource guide

Hoarding support in New Roads, Louisiana.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in New Roads or Pointe Coupee Parish.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with the part that feels most urgent today.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from New Roads, Pointe Coupee Parish, and nearby Capital Region communities. We can help you think through what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, immediate danger, or active threat. For emotional distress or a behavioral-health crisis, call or text 988. For current food, shelter, housing, utilities, transportation, benefits, or family-resource navigation, dial 211 and confirm local availability.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and capacity rules apply; not emergency care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in New Roads or Pointe Coupee Parish.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; no cost or eligibility claim verified; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends, family, property managers, municipal teams, nonprofit workers, and other supporters. It is not therapy, a crisis service, or a substitute for emergency help.

Qualified local critical-access hospital, emergency, primary-care, rehabilitation, and referral pathway - New Roads and Pointe Coupee Parish; clinical, admission, insurance, payment, referral, and capacity rules apply; call 911 for immediate danger

Pointe Coupee General Hospital

Pointe Coupee General Hospital is an accredited critical-access hospital in New Roads with emergency, laboratory, radiology, home health and hospice, physical therapy, occupational therapy, speech therapy, and respiratory therapy services. Confirm current behavioral-health, social-work, coverage, payment, referral, accessibility, and capacity routes directly; call 911 for immediate danger or an ambulance need.

Information, referral, and resource-navigation pathway for food, shelter, housing, health, utilities, and social services - Louisiana, including Pointe Coupee Parish; availability, eligibility, and provider capacity must be confirmed; not emergency dispatch

Louisiana 211

Use Louisiana 211 to ask about current local food, shelter, housing, health, utility, senior, disability, disaster, and family resources. Confirm the direct provider, hours, eligibility, and capacity before traveling or sharing sensitive information; use 911 for immediate danger.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Emergency police, fire, and medical dispatch - New Roads, Pointe Coupee Parish, and Louisiana; call for immediate danger, fire, serious injury, or life-threatening medical emergency; not a planned-service or resource-navigation line

911 Emergency Dispatch

Call 911 for an immediate threat, fire, serious injury, dangerous utility or structural condition, or life-threatening medical emergency. Give the dispatcher the exact address, hazards, mobility needs, and whether anyone may be trapped; use 988 or 211 for non-immediate support.

Free 24/7 phone, text, and chat crisis support - Louisiana and nationwide, including Pointe Coupee Parish; not a substitute for 911 when danger is immediate

Louisiana 988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health or substance-use crisis. Louisiana identifies 988 as a direct connection to accessible crisis support; use 911 for immediate danger, fire, or a serious medical emergency.

Official behavioral-health mobile-crisis, crisis-center, and short-term community-support pathway - Louisiana, including Pointe Coupee Parish; regional assignment, assessment, clinical, eligibility, and capacity rules apply; call 911 for immediate danger

Louisiana Crisis Response System

Louisiana's Crisis Response System describes mobile crisis response, 24/7 behavioral-health crisis centers, and short-term community support. Confirm the current Pointe Coupee access route through Louisiana's behavioral-health system or 988; call 911 for immediate danger, fire, serious injury, or an ambulance need.

Qualified public adult mental-health, addiction, crisis, and referral pathway - New Roads and Pointe Coupee Parish; intake, clinical, insurance, ability-to-pay, eligibility, and capacity rules apply; call 911 for immediate danger

Pointe Coupee Behavioral Health

Capital Area Human Services lists Pointe Coupee Behavioral Health at 282A Hospital Road in New Roads, with adult mental-health and addiction services. The clinic publishes variable availability and asks people to call for current hours and appointments; confirm intake, coverage, assessment, referral, and capacity directly. Its 24-hour crisis line is 1-844-452-2133; call 911 for immediate danger.

Qualified emergency medical pathway for Pointe Coupee Parish - New Roads; triage, clinical, admission, insurance, payment, referral, and capacity rules apply; call 911 for immediate danger or ambulance need

Pointe Coupee General Hospital Emergency Department

Pointe Coupee General Hospital provides emergency care at its New Roads campus. Use the emergency department for urgent medical assessment and call 911 for immediate danger, severe symptoms, fire, or when ambulance transport is needed; confirm non-emergency access and coverage directly with the hospital.

Official parish law-enforcement, dispatch, and non-emergency reporting pathway - Pointe Coupee Parish; jurisdiction, report, investigation, and response rules apply; call 911 for emergencies

Pointe Coupee Parish Sheriff's Office

Pointe Coupee Parish Government directs after-hours emergency or hazardous-situation reports to the Pointe Coupee Parish Sheriff's Office dispatch. The sheriff's office is based at 215 East Main Street in New Roads; confirm jurisdiction and non-emergency reporting details directly, and call 911 for an emergency.

Official municipal police, public works, utility, permits, licensing, and city-service navigation pathway - New Roads city limits; department, service, jurisdiction, and response rules apply; call 911 for emergencies

City of New Roads Municipal Contacts

The City of New Roads publishes municipal contacts, work orders, permits and licensing, utility billing, meeting information, and city updates. Use the city route for planned questions about city services or a concern inside city limits; confirm the responsible department and call 911 for immediate danger.

Official municipal water, utility, work-order, and public-service pathway - New Roads city limits; account, outage, inspection, service, and jurisdiction rules apply; call 911 for immediate danger

New Roads Public Works and Utility Contacts

The City of New Roads provides online bill-pay and work-order routes for city services. Use those routes for planned water, utility, public-works, or report-a-problem questions and confirm the responsible office; call 911 for a dangerous leak, fire, electrocution risk, serious injury, or other immediate danger.

Official parish government, hazard-reporting, alert, utility, permit, garbage, work-order, and animal-control pathway - Pointe Coupee Parish; service, jurisdiction, schedule, and response rules apply; call 911 for emergencies

Pointe Coupee Parish Government Emergency Contacts

Pointe Coupee Parish Government publishes current parish contacts, alert registration, utility, permits, garbage information, work orders, and other public-service routes. Its contact page directs people to sheriff dispatch after hours for emergencies or hazardous situations; call 911 for immediate danger.

Official public-health, WIC, immunization, family-health, environmental-health, reproductive-health, TB, and Healthy Louisiana application pathway - New Roads and Pointe Coupee Parish; appointment, documentation, service, and eligibility rules apply; not emergency dispatch

Pointe Coupee Parish Health Unit

Louisiana Department of Health lists the Pointe Coupee Parish Health Unit at 282-B Hospital Road in New Roads. Published services include WIC, family planning, immunizations, sexually transmitted infection services, vision and hearing screening, tuberculosis services, and Healthy Louisiana application assistance; confirm current hours, appointments, documents, and availability.

Official report-and-response pathway for suspected abuse, neglect, exploitation, or extortion of vulnerable adults - Louisiana, including Pointe Coupee Parish; screening, confidentiality, investigation, and response rules apply; call 911 for immediate danger

Louisiana Adult Protective Services

Louisiana Adult Protective Services investigates reports involving vulnerable adults and arranges protective services. Use the official route to confirm the correct report line for the person's age and disability status; call 911 for a life-threatening emergency.

Official child-protection and family-services pathway - Louisiana, including Pointe Coupee Parish; screening, confidentiality, investigation, and response rules apply; call 911 for immediate danger

Louisiana Child Welfare

Louisiana DCFS provides a child-protection and family-services pathway when a child may be unsafe. Call the official reporting line and confirm current intake details; call 911 for immediate danger or a serious medical emergency.

Free poison-exposure information and triage pathway - Louisiana, including Pointe Coupee Parish; exposure-specific medical guidance and emergency-response rules apply; call 911 for severe symptoms or immediate danger

Louisiana Poison Control

For a possible poisoning or hazardous exposure, call Louisiana Poison Control for exposure-specific guidance. Call 911 for trouble breathing, unconsciousness, seizures, severe symptoms, fire, or immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Local nonprofit aging-services, meals, caregiver, homemaker, information, outreach, utility-assistance, and senior-support pathway - Pointe Coupee Parish; age, assessment, scheduling, funding, and capacity rules apply; not emergency dispatch

Pointe Coupee Council on Aging

Pointe Coupee Council on Aging publishes transportation, home-delivered and congregate meals, caregiver resources, homemaker support, information and assistance, material aid, outreach, utility assistance, nutrition education, medication assistance, and wellness services. Confirm age, assessment, documentation, scheduling, donations or fees, funding, and capacity directly.

Official rural demand-response transportation for the general public, older adults, people with disabilities, Medicaid clients, and non-emergency medical trips - Pointe Coupee Parish; reservations, fares, accessibility, service-area, schedule, and capacity rules apply; not emergency transport

Pointe Coupee Public Transit

Louisiana DOTD lists Pointe Coupee Parish Transit as demand-response transportation operated by the Pointe Coupee Council on Aging. The current listing describes weekday service from 7:00 a.m. to 5:00 p.m., service for the general public and older or disabled riders, non-emergency medical trips, and out-of-parish medical appointments. Confirm reservations, fares, destinations, accessibility, and capacity before relying on a trip.

Local community-action and benefits-navigation pathway for SNAP application assistance - New Roads and Pointe Coupee Parish; appointment, income, household, document, and program rules apply; not emergency dispatch

Pointe Coupee Community Advancement

Louisiana Department of Health lists Pointe Coupee Community Advancement at 128 Poydras Street, A, in New Roads as a SNAP Gold Community Partner. Published hours are appointments only, Monday through Thursday, 8:30 a.m. to 3 p.m.; confirm the current application route, required documents, and appointment availability.

Local nonprofit food pantry, emergency-utility, medical-assistance, and disaster-relief pathway - Pointe Coupee Parish; household need, application, documentation, schedule, funding, and supply rules apply; not emergency shelter or medical care

H.O.P.E. Ministry of Pointe Coupee

H.O.P.E. Ministry of Pointe Coupee says its mission is to meet basic or critical needs with respect and kindness. It publishes a food pantry, emergency utilities, medical-assistance funding, and disaster relief at 10961 Cajun II Road in New Roads, with weekday hours listed Monday through Thursday, 9 a.m. to 2:30 p.m.; confirm current eligibility, documents, hours, and supplies before traveling.

Public-housing pathway - New Roads; income, household, documentation, waitlist, application, property, accessibility, and local-provider rules apply; current openings are not assumed; not emergency shelter

Housing Authority of New Roads

HUD housing data identifies the New Roads Housing Authority as a low-rent public-housing provider at 151 Cherry Street in New Roads. Contact the authority or HUD to confirm current applications, income and document requirements, waitlist status, accessibility, and whether any program is accepting applications; do not assume a vacancy.

Federal housing, rental-assistance, housing-counseling, homelessness, and fair-housing navigation pathway - Louisiana, including Pointe Coupee Parish; program, income, documentation, waitlist, and local-provider rules apply; not emergency dispatch

HUD Louisiana Housing Resources

HUD's Louisiana resources connect residents to public housing, vouchers, housing counseling, homelessness, fair-housing, and disability-related pathways. HUD says local providers determine eligibility and vacancies are not shown in its locator; confirm the local application route and availability directly.

Free statewide rental-search and housing-navigation tool - Louisiana, including Pointe Coupee Parish; listing, landlord, availability, application, income, and screening rules apply; vacancies are not guaranteed; not emergency shelter

LAHousingSearch.org

HUD identifies LAHousingSearch.org as a free resource for finding rental homes in Louisiana. Use it to identify possible listings, then contact the property directly to confirm vacancy, waitlist, accessibility, screening, rent, application, and deposit requirements.

State public-housing and project-based Section 8 navigation pathway - Louisiana, including Pointe Coupee Parish; program, income, documentation, property, contract, and local-provider rules apply; not emergency dispatch or emergency shelter

Louisiana Housing Corporation Public Housing

Louisiana Housing Corporation explains public housing and project-based Section 8 pathways and links housing opportunities. Confirm whether a local property or program is accepting applications, the required documents, and current eligibility directly.

State utility and energy-assistance navigation pathway - Louisiana, including Pointe Coupee Parish; income, household, utility-account, document, funding, and local-provider rules apply; not emergency dispatch

Louisiana Energy Assistance and LIHEAP

Louisiana Housing Corporation identifies energy-assistance pathways and local community-action providers. Confirm the current Pointe Coupee provider, application window, utility-account requirements, documents, income rules, funding, and whether a program fits the household's present need.

Official SNAP application, interview, recertification, and change-reporting pathway - Louisiana, including Pointe Coupee Parish; income, household, identity, interview, and document rules apply; not emergency dispatch

Louisiana SNAP Success Center

The Louisiana SNAP Success Center explains online and phone applications, verification documents, interviews, and redeterminations. Call 888-LAHelp-U or use the online route and confirm current eligibility and processing requirements.

Official Medicaid application, eligibility, coverage, renewal, and member-support pathway - Louisiana, including Pointe Coupee Parish; income, household, age, disability, documentation, and coverage rules apply; not emergency dispatch

Louisiana Medicaid

Louisiana Medicaid provides the state's official route for coverage applications, eligibility questions, renewals, and member support. Confirm current program and documentation requirements; do not wait for benefit processing for urgent medical care.

Regional aging and disability resource-navigation pathway serving Pointe Coupee Parish - Capital Region; age, disability, assessment, funding, scheduling, and capacity rules apply; not emergency dispatch

Capital Area Agency on Aging

Capital Area Agency on Aging identifies Pointe Coupee Parish services and an Aging and Disability Resource Center that helps older adults and people with disabilities compare public and private supports. Confirm current intake, age or disability requirements, assessments, funding, and local availability.

Nonprofit and legal-aid information and referral pathway for civil-legal and housing-stability questions - Louisiana, including Pointe Coupee Parish; income, issue, intake, conflict, and capacity rules apply; not emergency dispatch or legal representation until accepted

Louisiana LawHelp

Louisiana LawHelp provides legal information and referral routes for housing, benefits, family, consumer, and other civil matters. Use it to identify possible legal-aid pathways, then confirm current service area, income rules, intake, and whether a provider accepts the matter; a directory is not legal representation.

Independent fair-housing education, intake, and housing-discrimination-response pathway - Louisiana, including Pointe Coupee Parish; complaint, documentation, jurisdiction, and investigation rules apply; not emergency shelter or provider endorsement

Louisiana Fair Housing Action Center

The Louisiana Fair Housing Action Center offers fair-housing information and an intake pathway for possible housing discrimination. Keep copies of notices and communications and confirm whether the issue fits its current service and intake rules; use 911 for immediate danger.

Official veterans-benefits, healthcare, disability, burial, education, and family-support navigation pathway - Louisiana, including Pointe Coupee Parish; service, eligibility, documentation, and appointment rules apply; not emergency dispatch

Louisiana Veterans Affairs

Louisiana Department of Veterans Affairs maintains parish service-office pathways for veterans and their families. Confirm the current Pointe Coupee-area office, appointment, eligibility, service, and document requirements; use the Veterans Crisis Line or 911 for urgent safety concerns.

Official community-health-worker navigation for food insecurity, housing, transportation, utilities, employment, mental-health connections, and other health-related social needs - Pointe Coupee Parish and the Capital Region; referral, eligibility, program, and capacity rules apply; not emergency dispatch

Louisiana Department of Health Community HealthWays - Region 2

Louisiana Department of Health identifies Community HealthWays in the regional public-health system as a route for connecting residents with health-related social needs such as food, housing, transportation, mental-health counseling, substance-use help, employment, and utility assistance. Confirm the current Pointe Coupee referral route, eligibility, and capacity directly.

Official local-government directory for emergency preparedness, sheriff, library, courts, health, school, assessor, and parish contacts - Pointe Coupee Parish; department, hours, privacy, service, and jurisdiction rules apply; not emergency dispatch

Louisiana Pointe Coupee Parish Profile

Louisiana's Pointe Coupee Parish profile provides official local contacts for emergency preparedness, government, courts, health, schools, library, and other agencies. Use it to identify the right office and confirm current hours, documents, access, and jurisdiction before traveling or sharing sensitive information.

Local extension education for nutrition, community health, family and home, agriculture, natural resources, and youth development - Pointe Coupee Parish; program, schedule, and participation rules apply; not emergency dispatch or clinical care

LSU AgCenter Pointe Coupee Parish

LSU AgCenter's Pointe Coupee Parish office provides a local extension route for nutrition, community health, family and home, agriculture and natural-resources education, and youth development. Confirm current contacts, classes, and participation rules; this is not clinical care or emergency support.

Qualified public behavioral-health and addiction-service navigation pathway - Pointe Coupee Parish and the Capital Region; intake, clinical, insurance, eligibility, referral, and capacity rules apply; not emergency dispatch

Capital Area Human Services

Capital Area Human Services is the local human-services district for Pointe Coupee and surrounding Capital Region communities. Use its Pointe Coupee behavioral-health page to confirm current adult mental-health, addiction, crisis, and referral routes; use its crisis line or 988 for urgent behavioral-health support and 911 for immediate danger.

Official parish and community-information navigation pathway for library, public services, courts, health, emergency preparedness, and local contacts - Pointe Coupee Parish; department, hours, privacy, service, and jurisdiction rules apply; not emergency dispatch

Pointe Coupee Parish Library and Local Agency Directory

The official Louisiana parish profile links residents to local government, library, court, health, emergency-preparedness, and other agency contacts. Use it as a starting directory, then confirm current hours, documents, access, and jurisdiction before traveling or sharing sensitive information.

Official parish utility, permit, garbage, work-order, animal-control, alert, and public-service pathway - Pointe Coupee Parish; service, account, schedule, jurisdiction, and capacity rules apply; not emergency dispatch

Pointe Coupee Parish Government Practical Services

Pointe Coupee Parish Government publishes online routes for utility bills, permits, garbage information, animal control, work orders, mosquito control, parish alerts, and public meetings. Confirm the right department and current service details; call 911 for immediate danger.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in New Roads, Louisiana, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight