A Hoarding Alliance local resource guide
There is no single right way to begin. You can start with a conversation, a question about safety, or one practical need—and choose a pace that feels manageable.
Start here - Fight the Blight
Fight the Blight is the nonprofit front door and offers virtual peer-support groups; ask about current fit and capacity from New Martinsville or elsewhere. The Peer Tree is a separate private-pay pathway; confirm scope, service area, and fees. Unburied is a digital peer-support pathway, not therapy or emergency support. These independent listings are options to explore, not endorsements; confirm access, eligibility, cost, and fit directly.
For immediate danger, fire, rescue, or urgent medical response, call or text 911. For emotional distress or a behavioral-health crisis, call or text 988, or contact Help4WV. If seeking survivor support, choose a safe device and contact method. Routine office numbers and referrals are not emergency dispatch.
First conversations
You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.
The Peer Tree is a separate private-pay pathway for hoarding-related support. Ask directly about scope, local availability, travel, and current fees before making plans. It is distinct from Fight the Blight's nonprofit programming and is not emergency care.
Unburied is a digital peer-support pathway for people affected by hoarding and clutter concerns and for friends and family. It offers connection and ongoing peer support; it does not provide therapy, emergency response, or local case management.
West Virginia 211 can help identify current Wetzel County options for food, housing, utilities, health, transportation, and other human services. Call 211, text your ZIP code to 898-211, or use the website. A referral does not guarantee an opening or assistance. For immediate danger or urgent medical response, call 911.
Safety and stability
These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.
Wetzel County identifies its E-911 Center as the county's emergency call and dispatch service. Call or text 911 for immediate danger or urgent medical, fire, or rescue response. This page describes the center but is not itself an emergency contact; use 911 rather than a routine office line.
West Virginia 988 connects people in emotional distress or suicidal crisis with a trained crisis counselor by phone, text, or online chat. Call or text 988, or use the chat option on the official site. It is not fire, medical, or law-enforcement dispatch; for immediate physical danger or urgent medical response, call 911.
Help4WV offers a 24/7 helpline for West Virginians seeking help with mental-health or substance-use concerns. Staff can listen and offer referrals; treatment availability, insurance, and local access vary. Call or text 844-435-7498, or use web chat. For urgent medical danger, call 911.
The West Virginia Department of Human Services lists 1-800-681-8663 as the statewide domestic-violence hotline. If it is safe to reach out, ask about confidential advocacy and current services for Wetzel County. Consider whether calls, messages, or browsing could be seen by someone else. This is not emergency dispatch; call 911 for immediate danger.
The U.S. Department of Housing and Urban Development provides a location-based search for shelter, food pantries, health clinics, and clothing resources, plus links for local homelessness assistance. Search by ZIP code or community and confirm eligibility, accessibility, cost, and availability with each provider. For immediate danger, call 911.
HUD's housing-counseling search and phone locator can help people find participating counselors for rental issues, foreclosure prevention, home improvement, homelessness, or homebuying. Call 800-569-4287 or search by ZIP code. The locator is not a housing placement program; service availability and fees depend on the agency and counseling type.
People and practical help
These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.
WVU Medicine lists Wetzel County Hospital at 3 East Benjamin Drive in New Martinsville and describes inpatient, outpatient, emergency, and diagnostic services. The hospital is open 24 hours. For emergency symptoms or immediate medical danger, call 911; for routine care, call first to confirm the right service, coverage, and costs.
The health department lists its main office at 10 Howard Jeffers Drive in New Martinsville, phone 304-337-2001, with weekday hours posted on its contact page. Call to confirm which public-health services are currently offered, whether an appointment is needed, and any cost or eligibility requirements. It is not an emergency department.
The West Virginia Department of Human Services lists its Wetzel County office at 1236 North State Route 2 in New Martinsville. It administers or connects residents with programs including Medicaid, WVCHIP, SNAP, utility assistance, child care support, and other family services. Eligibility, seasonal application windows, and documentation vary; call or use WV PATH to check the current process.
WV PATH is the state's public portal for screening and applying for programs such as SNAP, Medicaid/WVCHIP, LIEAP, Medicare premium assistance, and other family benefits. Screening is not an official eligibility decision; applications may require an account, documents, and follow-up with DoHS. Seasonal programs have limited application periods.
West Virginia Medicaid members may qualify for non-emergency rides to covered medical services. The state's Bureau for Medical Services describes reservation and ride-assistance options; confirm the current phone number, notice period, service area, mobility accommodations, and eligibility before relying on a ride. This is not transportation for an emergency.
West Virginia's Weatherization Assistance Program funds local nonprofit agencies to assess eligible homes and improve energy efficiency and health or safety. The program serves all 55 counties, but the state does not provide the work directly; ask the current provider serving Wetzel County about household and building rules, wait times, and what work is available. It is not an emergency repair service.
WVADRC can help people navigate aging- and disability-related services and applications. Its Home Modification and Accessibility Program describes possible support for people age 60 or older who demonstrate a need; funding and eligibility are not guaranteed. Call the statewide line to ask which services reach Wetzel County and whether applications are open.
Legal Aid of West Virginia offers civil legal information, advice, and representation for eligible applicants; its current service-area page includes Wetzel County. The organization says legal services are free, though court filing fees may apply, and it generally serves low-income people or survivors of domestic violence. Apply online or call 866-255-4370 to confirm whether the issue fits. If a hearing or filing deadline is within 10 days, its application page says to call rather than use online intake. Legal Aid does not handle criminal cases and cannot guarantee representation.
The library lists public computers, free in-building Wi-Fi, print services, and research resources at 160 Washington Street. Its posted hours are Monday through Wednesday 10 a.m.–8 p.m. and Friday–Saturday 10 a.m.–5 p.m.; it is closed Thursday, Sunday, and most legal holidays. Wetzel County residents can apply for a free library card with current-address identification; confirm service details before visiting.
The New Martinsville Public Library's community directory lists the Wetzel County Family Resource Network at 304-455-2468. Use the contact to ask about current local family supports or referrals; the directory does not promise a particular service, eligibility, funding, or opening. Confirm the best current contact method directly.
WVU Extension's Wetzel County office provides locally focused education and programs, including 4-H and Master Gardener information. The county lists the office at 128 Main Street in New Martinsville, phone 304-455-0934. Ask about current workshops, accessibility, fees, and registration before making plans.
The New Martinsville Public Library's community contact page lists the Wetzel County Senior Citizens Center at 304-455-3220. The listing does not establish current meal, ride, or outreach schedules; call to ask what programs are operating, who qualifies, and whether a reservation or fee applies. Do not rely on it for emergency transportation.
Wetzel County lists the Commission office in New Martinsville and publishes county government information and contacts. Use it for county-government questions or to locate the appropriate office; program eligibility and service access belong to the responsible agency. For emergencies, call 911.
The Circuit Clerk is located at the Wetzel County Courthouse, 200 Main Street in New Martinsville. The county describes the office's court-record and filing responsibilities and says it can provide procedural information to self-represented people, but not legal advice. Check current hours, forms, and fees before visiting.
The Assessor's Office is located at the Wetzel County Courthouse in New Martinsville and publishes property-assessment and tax-map information, including information on exemptions. Contact the office to confirm current filing deadlines, documentation, and whether a question belongs with the Assessor or another county office. This is not legal or financial advice.
City Hall at 191 Main Street handles city information and municipal utility-office questions. The city publishes bill-payment methods and says new service requires an application and deposit; amounts and requirements depend on the account and service. Ask about current charges, payment arrangements, and any utility-assistance options before relying on them.
The City Electric Department lists its office at 195 Main Street and phone 304-455-9125. For account setup, outage information, and current service policies, contact the department directly. The city page identifies a routine after-hours contact path; call 911 instead when there is immediate danger, fire, or a medical emergency.
The City Water and Sewer Department lists its office at 191 Main Street and phone 304-455-9110. Contact the department for service-area questions, account setup, billing, and water-quality or sewer-service information. The city posts a separate after-hours utility contact path; use 911 for immediate physical danger or urgent medical/fire response.
The City Parks and Recreation Department operates local parks and publishes seasonal activity and facility information. Its current page lists activities that may have schedules or fees, and shelter rental costs vary by size. Call before traveling to confirm the season, accessibility, registration, and current price.
The department describes its coverage in incorporated New Martinsville and nearby portions of Wetzel and Marshall counties. It notes that stations may not be staffed to answer a routine phone call. For a fire, rescue, or immediate threat, call 911 rather than a station number.
The City Police Department lists its office at 191 Main Street, a non-emergency phone at 304-455-9101, and 911 for emergencies. Use the routine line only for non-urgent city-police matters; it is not a crisis counseling, housing, or hoarding-support service.
WVU Medicine lists an Internal Medicine Rural Health location at 150 Paducah Drive in New Martinsville. Call the health system to confirm that the clinic is accepting patients, appointment availability, accessibility, insurance, and current costs. For emergencies, use the hospital emergency department or call 911 as appropriate.
A note from the Alliance
This guide is anchored in New Martinsville, West Virginia, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.
Need help choosing a path? Contact Fight the Blight