A Hoarding Alliance local resource guide

Hoarding support in New Iberia, Louisiana.

A respectful place to begin, whether you are looking for support for yourself, worried about someone you love, or trying to respond to a safety, housing, care, or practical concern in New Iberia or Iberia Parish.

People first.Then the stuff.A Fight the Blight initiative

Start here - Fight the Blight

You can begin with the part that feels most urgent today.

Our virtual groups give people affected by hoarding and clutter concerns a place to connect from New Iberia, Iberia Parish, and nearby Acadiana communities. We can help you think through what kind of next step may fit.

For immediate danger

Call 911 for a medical emergency, fire, immediate danger, or active threat. For emotional distress or a behavioral-health crisis, call or text 988. For current food, shelter, housing, utilities, transportation, benefits, or family-resource navigation, dial 211 and confirm local availability.

First conversations

A few good places to start

You do not need to know the perfect service name before reaching out. These organizations can help you understand the landscape and identify a next step.

Private-pay hoarding support, organizing help, groups, and family guidance - broader service area; scope, cost, scheduling, travel, consent, safety, and capacity rules apply; not emergency care

The Peer Tree

The Peer Tree is the private-pay pathway for organizing help, decluttering support, groups, family guidance, and practical next steps when a grant or public program is not the right fit. Ask about scope, cost, travel, consent, safety, and whether support is available in New Iberia or Iberia Parish.

Digital peer-support pathway for people affected by hoarding and clutter concerns - online; no cost or eligibility claim verified; not therapy or emergency support

Unburied

Unburied, from The Peer Tree, offers a judgment-free digital pathway with peer support, groups, and tools for people directly affected and for friends or family supporters. It is not therapy, a crisis service, or a substitute for emergency help.

Qualified local hospital, emergency, rehabilitation, behavioral-health, outpatient, case-management, and referral pathway - New Iberia and Iberia Parish; clinical, admission, insurance, payment, referral, and capacity rules apply; call 911 for immediate danger

Iberia Medical Center

Iberia Medical Center publishes hospital, emergency, behavioral-health, rehabilitation, outpatient, and case-management pathways from New Iberia. Confirm the current emergency, behavioral-health, social-work, coverage, payment, referral, accessibility, and capacity routes directly; call 911 for immediate danger or a medical emergency.

Information, referral, and resource-navigation pathway for food, shelter, housing, health, utilities, and social services - Louisiana, including Iberia Parish; availability, eligibility, and provider capacity must be confirmed; not emergency dispatch

Louisiana 211

Use Louisiana 211 to ask about current local food, shelter, housing, health, utility, senior, disability, disaster, and family resources. Confirm the direct provider, hours, eligibility, and capacity before traveling or sharing sensitive information; use 911 for immediate danger.

Safety and stability

When the concern involves safety, housing, or crisis

These pathways serve different situations. Read the labels carefully before calling, especially when a response may involve crisis care, protective services, shelter, housing rules, legal advocacy, or emergency dispatch.

Emergency dispatch for immediate danger, fire, medical emergency, or active threat - New Iberia and Iberia Parish; emergency use only

911

Call 911 when someone is in immediate danger, a fire or medical emergency is happening, violence is occurring, or emergency responders are needed. A housing or clutter concern that is not immediately dangerous may need a planned code, housing, health, or support response instead.

Free 24/7 phone, text, and chat crisis support - Louisiana and nationwide, including New Iberia; not a substitute for 911 when danger is immediate

Louisiana 988 Suicide and Crisis Lifeline

Call or text 988 for emotional distress, suicidal thoughts, or a behavioral-health or substance-use crisis. Use 911 for immediate danger, fire, or a serious medical emergency.

Qualified local emergency-room and acute-care pathway - New Iberia and Iberia Parish; clinical, admission, insurance, payment, and capacity rules apply; call 911 for emergencies

Iberia Medical Center Emergency Care

Iberia Medical Center provides the local hospital emergency-care pathway in New Iberia. Confirm the current emergency entrance and clinical route directly; call 911 for serious injury, fire, immediate danger, or an emergency that cannot safely wait.

Qualified inpatient and outpatient behavioral-health pathway, including an inpatient program for adults 55 and older - New Iberia; assessment, age, clinical, referral, insurance, payment, and capacity rules apply; call 911 for immediate danger

Iberia Medical Center Behavioral Health Unit

Iberia Medical Center publishes a behavioral-health unit with 24/7 intake, inpatient stabilization for adults 55 and older, outpatient programming, psychiatric evaluation, medication management, therapy, family education, discharge planning, and connection to outpatient care. Confirm age, referral, self-referral, coverage, and current capacity directly; call 911 for immediate danger.

Qualified local behavioral-health, crisis-intervention, substance-use, outpatient, and developmental-disability pathway - New Iberia and seven-parish Acadiana area; assessment, clinical, insurance, sliding-fee, referral, schedule, and capacity rules apply; not emergency dispatch

New Iberia Behavioral Health Clinic

Acadiana Area Human Services District lists New Iberia Behavioral Health Clinic at 611 West Admiral Doyle Drive and provides behavioral-health and developmental-disability services across seven Acadiana parishes. Confirm current intake, crisis scope, coverage, documentation, accessibility, and service fit; use 988 or 911 according to urgency.

Official parish emergency-communications and address-verification pathway for first responders - Iberia Parish; dispatch, location, and response rules apply; call 911 for emergencies

Iberia Parish Communications District E-911

Iberia Parish publishes its Communications District at 1111 Ember Drive in New Iberia and identifies it as the primary administrative resource for emergency communication services and new addresses. Use 911 for an active emergency; use the district's planned contact only for non-emergency address or system questions.

Official parish law-enforcement and public-safety pathway outside municipal jurisdictions - Iberia Parish; jurisdiction, report, investigation, and response rules apply; call 911 for emergencies

Iberia Parish Sheriff's Office

Iberia Parish publishes sheriff and public-safety contacts through its official government and corrections directories. Confirm jurisdiction and the right planned-service contact; call 911 for immediate danger, fire, serious injury, or an active threat.

Official municipal law-enforcement pathway for New Iberia city limits - New Iberia; jurisdiction, report, investigation, and response rules apply; call 911 for emergencies

New Iberia Police Department

The City of New Iberia publishes its police department contact for planned municipal safety questions and reports. Confirm whether a concern is within city limits and use 911 for immediate danger, fire, serious injury, or an active threat.

Official municipal fire-safety, prevention, inspection, and suppression pathway for New Iberia city limits - New Iberia; inspection, response, and jurisdiction rules apply; call 911 for fires or emergencies

New Iberia Fire Department

The City of New Iberia publishes fire-safety, inspection, prevention, and suppression information for its fire department. Call 911 for a fire, smoke, medical emergency, or immediate danger; confirm inspection and prevention routes directly.

Official public-health, WIC, immunization, reproductive-health, TB, environmental-health, and family-health pathway - New Iberia and Iberia Parish; appointment, documentation, service, and eligibility rules apply; not emergency dispatch

Iberia Parish Health Unit

Louisiana Department of Health lists the Iberia Parish Health Unit at 715-B Weldon Street in New Iberia and identifies public-health, WIC, immunization, TB, reproductive-health, vital-record, and environmental-health services. Confirm current hours, appointments, documents, and service availability before traveling.

Confidential domestic-violence support and protective-order entry pathway serving Iberia, St. Mary, and St. Martin Parishes - regional service area; relationship, intake, confidentiality, safety, and capacity rules apply; call 911 for immediate danger

Chez Hope Family Violence and Protective-Order Pathway

The Iberia Parish Clerk of Court directs qualifying domestic-violence protective-order applicants to Chez Hope as the first level of service and explains the local filing path. Use a safe device when possible and confirm current intake, eligibility, and safety planning; call 911 if danger is immediate.

Official report-and-response pathway for suspected abuse, neglect, exploitation, or extortion of vulnerable adults - Louisiana, including Iberia Parish; screening, confidentiality, investigation, and response rules apply; call 911 for immediate danger

Louisiana Adult Protective Services

Louisiana Adult Protective Services investigates reports involving vulnerable adults and arranges protective services. Use the official route to confirm the correct report line for the person's age and disability status; call 911 for a life-threatening emergency.

Official child-protection and family-services pathway - Louisiana, including Iberia Parish; screening, confidentiality, investigation, and response rules apply; call 911 for immediate danger

Louisiana Child Welfare

Louisiana DCFS provides a child-protection and family-services pathway when a child may be unsafe. Call the official reporting line and confirm current intake details; call 911 for immediate danger or a serious medical emergency.

Free poison-exposure information and triage pathway - Louisiana, including New Iberia; exposure-specific medical guidance and emergency-response rules apply; call 911 for severe symptoms or immediate danger

Louisiana Poison Control

For a possible poisoning or hazardous exposure, call Louisiana Poison Control for exposure-specific guidance. Call 911 for trouble breathing, unconsciousness, seizures, severe symptoms, fire, or immediate danger.

Free 24/7 crisis support for veterans, service members, and people who support them - nationwide, including New Iberia; crisis scope and emergency-response rules apply; call 911 for immediate danger

VA Veterans Crisis Line

Veterans, service members, and their supporters can call 988 and press 1, text 838255, or use Veterans Crisis Line chat. Use 911 for immediate danger, fire, or a serious medical emergency.

Official public-defense navigation for qualifying people facing criminal charges - Louisiana, including Iberia Parish; appointment, financial qualification, case, and court rules apply; not emergency service

Louisiana State Public Defender

Louisiana's public-defense system provides a route for people who may qualify for appointed counsel in criminal matters. Confirm the current office, eligibility, appointment, and case procedures for Iberia Parish; this is not emergency service.

Nonprofit civil-legal information and referral pathway for housing, family, consumer, benefits, and other qualifying matters - Louisiana, including Iberia Parish; income, issue, intake, and capacity rules apply; not emergency dispatch

Louisiana LawHelp

Louisiana LawHelp provides civil-legal information and referral routes for issues such as housing, family, consumer, and benefits matters. Confirm whether the issue, household, income, and location fit a current legal-aid program; call 911 for immediate danger.

People and practical help

Housing, food, care, transportation, and ongoing support

These listings connect the local community with housing, food, behavioral health, benefits, transit, survivor advocacy, disability support, peer support, and practical resources. Ask about current availability, cost, scope, consent, and safety before relying on them.

Official parish navigation for courts, library, schools, health, emergency preparedness, public safety, permits, utilities, public works, housing, and local government - Iberia Parish; department, jurisdiction, permit, and service rules apply; not emergency dispatch

Iberia Parish Government Navigation

Iberia Parish Government publishes current departments and residential-service links for courts, library, schools, health, emergency preparedness, public safety, permits, utilities, public works, housing, and local government. Confirm current office hours and jurisdiction; call 911 for emergencies.

Official parish navigation for bulk-waste routes, public works, storm water, roads, permits, sewer, and water contacts - Iberia Parish; material, schedule, load, fee, safety, and jurisdiction rules apply; not a private-property cleanup service

Iberia Parish Public Works and Bulk-Waste Navigation

Iberia Parish's current government site links bulk-waste routes, work-order requests, public works, storm water, permits, sewer, and water services. Confirm accepted materials, collection schedules, hours, fees, transportation, and whether the concern is within parish or city jurisdiction before moving items; this is not a private-property cleanup service.

Official municipal navigation for police, fire, public works, wastewater, permits, inspection, planning, zoning, finance, parks, tax, and licensing contacts - New Iberia city limits; city, account, permit, inspection, and service rules apply; not emergency dispatch

City of New Iberia Municipal Services

The City of New Iberia publishes contacts for public works, wastewater, inspection and permits, planning and zoning, police, fire, parks, finance, tax, and licensing. Use planned-service contacts for non-emergency questions and call 911 for immediate danger, fire, or a medical emergency.

Local Housing Choice Voucher pathway for eligible extremely-low- and very-low-income households, older adults, and people with disabilities - New Iberia; income, household, documentation, inspection, waitlist, accommodation, and unit-availability rules apply; not emergency shelter unless confirmed

City of New Iberia Housing Choice Voucher Program

The City of New Iberia publishes its Housing Choice Voucher program, which helps qualifying households rent privately while units meet health and safety standards. Confirm current applications, waitlist status, income limits, documents, reasonable accommodations, inspection rules, and unit availability directly; it is not emergency shelter unless confirmed.

Federal housing, rental-assistance, housing-counseling, homelessness, and fair-housing navigation pathway - Louisiana, including Iberia Parish; program, income, documentation, waitlist, and local-provider rules apply; not emergency dispatch

HUD Louisiana Housing Resources

HUD's Louisiana resources connect residents to public housing, vouchers, housing counseling, homelessness, and fair-housing pathways. Confirm the local provider, application route, income limits, documents, and availability; this is not emergency shelter unless confirmed.

State public-housing and project-based Section 8 navigation pathway - Louisiana, including Iberia Parish; program, income, documentation, property, contract, and local-provider rules apply; not emergency dispatch

Louisiana Housing Corporation Public Housing

Louisiana Housing Corporation explains public housing and project-based Section 8 pathways and links current housing opportunities. Confirm whether a local property or program is accepting applications, the required documents, and current eligibility directly.

Local community-action pathway for housing, emergency food and medical assistance, utility assistance, weatherization, counseling, referrals, and crisis assistance - Iberia, St. Martin, Lafayette, Acadia, and Jefferson Davis Parishes; income, household, documents, funding, program, and capacity rules apply; not emergency dispatch

SMILE Community Action Agency

SMILE Community Action Agency publishes an Iberia office and provides direct assistance and referrals, including housing, emergency food and medical assistance, LIHEAP, weatherization, counseling, and crisis programs. Confirm current intake, documents, income rules, funding, and capacity before traveling.

Local LIHEAP, emergency rent, utility, medication, food, and community-service pathway - Iberia Parish and tri-parish region; income, household, document, funding, and program rules apply; not emergency dispatch

SMILE Utility, Rent, and Medication Assistance

SMILE's current field-operations information identifies utility assistance, emergency rent and utility payments, medication support, food assistance, and other services funded through community and government partners. Confirm the current Iberia application window, documents, income rules, and available funds directly.

State utility and energy-assistance navigation pathway - Louisiana, including Iberia Parish; income, household, utility-account, document, funding, and local-provider rules apply; not emergency dispatch

Louisiana Energy Assistance and LIHEAP

Louisiana Housing Corporation identifies energy-assistance pathways and local community-action providers. Confirm the current Iberia provider, application window, utility-account requirements, documents, income rules, funding, and whether a program fits the household's present need.

Local aging-services, congregate-meal, home-delivered-meal, caregiver, legal, material-aid, wellness, visiting, and senior transportation pathway - New Iberia and Iberia Parish; age, assessment, funding, scheduling, and capacity rules apply; not emergency dispatch

Iberia Council on Aging

The Governor's Office of Elderly Affairs lists Iberia Council on Aging at 126 West Washington Street in New Iberia with meals, information and assistance, legal, material aid, caregiver respite, medication management, recreation, visiting, wellness, and transportation. Confirm current age, assessment, scheduling, funding, and capacity rules directly.

Official demand-response and non-emergency medical and social-service transportation pathway for rural residents, older adults, people with disabilities, and Medicaid clients - Iberia Parish and listed Lafayette/St. Martin destinations; reservation, fare, accessibility, service-area, and weather rules apply; not emergency transport

SMILE Iberia Parish Transit

Louisiana DOTD lists SMILE Iberia Parish Transit with accessible vehicles, demand-response medical and social-service trips, grocery trips, and out-of-parish medical transportation. The current listing gives fares and service areas; confirm reservations, accessibility, Medicaid routing, and availability before relying on a trip.

Local public-library, information, technology, literacy, and community-resource pathway - New Iberia and Iberia Parish; hours, program, computer, privacy, and card rules apply; not emergency dispatch

Iberia Parish Library

Iberia Parish Library publishes its main branch at 445 East Main Street in New Iberia and maintains branches across the parish. Confirm current hours, library cards, computers, internet, literacy, and community-information programs; it is not an emergency or shelter service.

Local nonprofit food pantry and limited emergency-assistance pathway for registered New Iberia households at or below the poverty line - New Iberia and Iberia Parish; annual registration, ID, income proof, schedule, and supply rules apply; not emergency shelter or medical care

Solomon House

Solomon House publishes free grocery distribution for registered New Iberia residents who meet its income requirements and identifies limited emergency assistance for medical, transportation, housing, utility, school, household, and disaster needs. Confirm current registration, documents, distribution schedule, and available assistance before traveling.

Local emergency, transitional, re-entry, homeless-prevention, and domestic-violence shelter pathway for men, women, families, and veterans - New Iberia; intake, household, referral, safety, and capacity rules apply; call 911 for immediate danger

Iberia Homeless Shelter

Iberia Homeless Shelter publishes emergency housing, transitional, re-entry, homeless-prevention, and domestic-violence referral pathways from 307 Robertson Street in New Iberia. Call ahead to ask about current household eligibility, intake, accommodations, documents, and bed capacity; call 911 for immediate danger.

Official SNAP application, interview, recertification, and change-reporting pathway - Louisiana, including Iberia Parish; income, household, identity, interview, and document rules apply; not emergency dispatch

Louisiana SNAP Success Center

The Louisiana SNAP Success Center explains online and phone applications, verification documents, interviews, and redeterminations. Call 888-LAHelp-U or use the online route and confirm current eligibility and processing requirements.

Official Medicaid application, eligibility, coverage, renewal, and member-support pathway - Louisiana, including Iberia Parish; income, household, age, disability, documentation, and coverage rules apply; not emergency dispatch

Louisiana Medicaid

Louisiana Medicaid provides the state's official route for coverage applications, eligibility questions, renewals, and member support. Confirm current program and documentation requirements; do not wait for benefit processing for urgent medical care.

Official local veterans-benefits, healthcare, education, disability, burial, and family-support navigation pathway - New Iberia and Iberia Parish; service, eligibility, documentation, and appointment rules apply; not emergency dispatch

Louisiana Veterans Affairs - Iberia Parish

Louisiana Department of Veterans Affairs lists an Iberia Parish veterans-service office at 1100 Andre Street in New Iberia. Confirm appointment, eligibility, service, and document requirements; use the Veterans Crisis Line or 911 for urgent safety concerns.

Local extension education for nutrition, family and home, community health, gardening, agriculture, youth development, and practical household skills - Iberia Parish; program, schedule, and participation rules apply; not emergency dispatch

LSU AgCenter Iberia Parish

LSU AgCenter's Iberia Parish office provides extension education in agriculture and natural resources, nutrition and community health, family and home, 4-H, and youth development. Use it to confirm current contacts, classes, and participation rules; it is not clinical care or emergency support.

Local court-records, protective-order, public-defense, civil, criminal, probate, marriage, land-record, election, and filing pathway - Iberia Parish; identity, relationship, case, filing, appointment, fee, and eligibility rules apply; not emergency dispatch

Iberia Parish Clerk of Court and Public Defender

The Iberia Parish Clerk of Court publishes public-defense, protective-order, records, and court-administration information from New Iberia. Confirm the current office, qualifying relationship or case route, identification, filing, appointment, and fee requirements directly; call 911 for immediate danger.

Nonprofit fair-housing information and affordable-housing directory for Iberia Parish - Louisiana, including New Iberia; listing, income, application, accessibility, waitlist, and unit-availability rules apply; not emergency shelter or provider endorsement

Louisiana Fair Housing Action Center

Use the Louisiana Fair Housing Action Center for fair-housing information and to review affordable-housing leads in Louisiana. Treat each property entry as a lead rather than a placement or endorsement; confirm current management, rent, eligibility, accessibility, waitlist, documents, and availability directly.

Official parish disaster, evacuation, shelter, transportation, and recovery-information pathway - Iberia Parish and New Iberia; alert, evacuation, shelter, weather, accessibility, and response rules apply; call 911 for immediate danger

Iberia Parish Emergency Operations and Evacuation Planning

Iberia Parish Government publishes emergency-operations and evacuation planning that may include transportation for people without reliable transportation or who need accessibility support. Follow current parish alerts and confirm storm-specific shelter and pickup information before relying on it; call 911 for an active emergency.

A note from the Alliance

Start with the person. Then decide what the situation needs.

This guide is anchored in New Iberia, Louisiana, and includes city, county, state, nonprofit, national, and independent pathways. A listing here does not mean Fight the Blight endorses every provider or can guarantee availability. The Hoarding Alliance is not a city or county agency, therapy practice, emergency service, or cleanup company. We will keep reviewing this page, but please confirm details directly before relying on them.

Need help choosing a path? Contact Fight the Blight